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All 2 Queenston accommodations

Vine Ridge Resort

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Line 8 at Niagara Parkway, Queenston, Niagara-on-the-Lake, Ontario, Canada (Formerly Shalamar Lake Campground)
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  • Reviews (62)
  • Photos (13)
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  • Room tips (5)
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Vine Ridge Resort
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62 people have reviewed this hotel

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Traveler rating
    8
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    14
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    21
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30
13
Solo
0
Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

I have been camping here for 13 yrs and ever since new owners took over it has gone downhill..last yr wasn't too bad but this yr was a different story. The washrooms were not cleaned regularly and when they were cleaned it took them forever to do a crappy job of cleaning them..the one shower was clogged and the water... More

Was this review helpful? Yes
Brenda K, Director of Operations at Vine Ridge Resort, responded to this review

Hello carebear6969, Thank you for your feedback. We are aware the washrooms in the camping area have definitely been a challenge. We have bumped up our cleaning to hourly but clearly have failed in cleaning them properly. We do review all feedback with our resort team and discuss what we can do better. Our Resort General Manager also meets with... More

Burlington, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at Vine Ridge RV Resort on Monday July 14th overnight to Tuesday July 15th. This was to celebrate our wedding anniversary as we combined two loves: wine and camping. We left for a wine tour at approximately 3:20 PM and when we returned at approximately 8:00 PM a branch had fallen on our car. As we didn't need... More

Was this review helpful? Yes
Toronto, Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

What a terrible place. I wasn't expecting too much based on the website but this was terrible. There is currently construction going on to expand, this of course creates a great deal of dust and noise. A plume of dust would take over our site every time a vehicle went past or the wind picked up. Lots of reviews mentioned... More

Was this review helpful? Yes 1
St. Catharines, Canada
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I grew up camping at shalamar and have many great memories so when my family of 5 decided to go for a trip this is whwre i pickede.Bad idea. The wednesday we arrived it was pouring down rain. We live locally so we waited for it to stop and headed out. Arriving around 4pm we were told all the pool... More

Was this review helpful? Yes 6
London
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We returned to this place last week because we had previously rented a trailer there a couple years ago and enjoyed it. This visit was exceptionally bad - we ended up leaving early. We are a family of seven - mom, dad and 5 kids. We decided to tent camp this time. We arrived on a Saturday in time for... More

Was this review helpful? Yes 3
Brenda K, Director of Operations at Vine Ridge Resort, responded to this review

Hello HilPie, Thank you for your recent review and appreciate your feedback. Your comments regarding our Christmas festivities are useful in ensuring our customers have an enjoyable experience for future events. This is our second season owing this property and while we have made great improvements, the washrooms are certainly on the list for renovation. We have increased our bathroom... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed here in the hope that it would be awesome good, because it really is a pricy place for a 2x2m tent and car However it was not I'm not the most frequent camper in Canada I must admit but at that price I'd assume at least the showers where free to use. Which they weren't. The toilet facilities... More

Was this review helpful? Yes 1
Brenda K, Director of Operations at Vine Ridge Resort, responded to this review

Hello Linus, Thanks so much for your feedback. This is our 2nd year as new owners of Vine Ridge Resort and we still have lots to do in terms of improvements. We have been working on upgrading services on the property and will be working on the Welcome Centre/Store area, snack bar and washroom facilities soon. In terms of pricing,... More

London, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 22, 2014

Spent two nights - July 19th & 20th - 99% sure the bathrooms and showers were not cleaned the entire weekend, stalls were out of paper, rolls of paper towels just sitting on the counter - water on the counter top soaked up their 75% of the roll - they were just a wet as your hands, plugged toilet and... More

Was this review helpful? Yes 4
Brenda K, Director of Operations at Vine Ridge Resort, responded to this review

Thank you Mark for your feedback. We agree you deserve clean and sanitary bathrooms and we apologize for the state of these during your stay at Vine Ridge. We have made our bathrooms a top priority and are checking on them more frequently now to ensure they are in proper working order and provided with all necessary supplies. Our campers,... More

Oakville, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 20, 2014

Should never be called a resort. Trailer sites on top of one another. There are no trees and no privacy. When you sit at night to have a campfire the next campfire is about 12 feet away! The only trailer park in Niagra on the Lake so that's probably why they get customers. Never will go again!

Was this review helpful? Yes 2
Management response:

Hello Linus, Thanks so much for your feedback. This is our 2nd year as new owners of Vine Ridge Resort and we still have lots to do in terms of improvements. We have been working on upgrading services on the property and will be working on the Welcome Centre/Store area, snack bar and washroom facilities soon. In terms of pricing,... More

Ontario
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 16, 2013

Vine Ridge RV Resort & Campground is a fabulous place to camp in order to enjoy all that the Niagara Ontario region offers. We stayed here because our main objective is to be able to bike, and the Niagara Trail is about the best trail there is for amateur bikers like ourselves. The trail is a mere stones throw from... More

Was this review helpful? Yes 3
Melbourne Beach, Florida
Contributor
18 reviews 18 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed August 23, 2013

***Now called Vine Ridge Resort*** Booked this CG based on it's proximity to Niagara on the Lake and the Vineyards...BIG MISTAKE! After spending the day at the vineyards we headed to the CG for the night. Coming in from the Niagara Parkway we passed vineyards and multi million dollar estates and I am thinking "Wow this must be a nice... More

Was this review helpful? Yes 3
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Additional Information about Vine Ridge Resort

Address: Line 8 at Niagara Parkway, Queenston, Niagara-on-the-Lake, Ontario, Canada (Formerly Shalamar Lake Campground)
Location: Canada > Ontario > Niagara-on-the-Lake > Queenston
Also Known As:
Shalamar Lake Campground Hotel Queenston
Vine Ridge Resort Queenston, Ontario, Canada

13 photos of this hotel

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Amenities

Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Vine Ridge Resort located on the Niagara Parkways between Niagara on the Lake and Niagara Falls. Camping, RV and resort cottage lifestyle. Family Traditions Start Here. ... more   less 
Number of rooms
400

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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