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All 13 Peterborough hotels

Comfort Inn & Suites

3.0 of 5 Hotel   |   1209 Lansdowne Street West, Peterborough, Ontario K9J 7M2, Canada
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68%
Ranked #7 of 13 hotels in Peterborough
A recent review
5 of 5 stars Reviewed March 1, 2014
Bobby R Scarborough, Ontario, Canada
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74 people have reviewed this hotel

Traveler rating
    17
    32
    15
    6
    4
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21
18
6
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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  • Any
English first
Richmond Hill, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed on business and was disappointed. The room I was assigned had a heating related issue and the replacement I was offered was a lesser option without a work space and the bathroom was dirty. The front desk attendant was snide on check-out. All in all, there must be better choices in town for the price.

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annie_west10, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I appreciate you taking the time to express your concerns and opinions about the Comfort Hotel & Suites in Peterborough. I was saddened to hear you left us upset, and apologize for the inconvenience you experienced. I have done some investigation to confirm the room you moved from had the heater checked and fixed. We do try to accommodate all... More

Scarborough, Ontario, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2014

Great, Comfortable & Clean Room! Updated comfortable Bed with Lots of Pillows!! (More on Request!) Updated Flat Screen TV's! Best Breakfast In Town Included with Room!! Fast, Friendly Check in & Check Out!! Any issues remedied immediately! Forgot something...They Have You Covered!! Go & Enjoy!!

Was this review helpful? Yes 1
annie_west10, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for writing in to let people know how much you enjoyed your stay at the Comfort Hotel & Suites in Peterborough. We do try to provide an all-around great experience that will have you checking out with coming back in mind! I appreciate the fact that you enjoyed all the upgrades and renovations we have taken on recently.... More

Ottawa, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2014

nice place to stay but think this is my last time, I have stayed here 3 or 4 times, and every time the internet is awful, the last time I stayed here there was no mention at the front desk but the internet was down, they offered to do my work in the lobby but I get a room to... More

Was this review helpful? Yes
annie_west10, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write this review. I am glad to hear you were happy with your experience with us, but saddened to hear you won’t be back. I understand you were frustrated with the internet service at the Comfort Hotel. I apologize for any inconvenience this has caused you. We understand the importance of a strong... More

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2014

We (14 players and parents) just recently stayed with the Peterborough Comfort Inn & Suites in November. Our rooms were very clean, great breakfast, nice hotel staff, and overall awesome stay. Very accommodating and friendly. Nice to have such a fantastic hotel and close to all the rinks the girls played at. Can't praise them enough.

Was this review helpful? Yes 1
annie_west10, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to send in your comments about your recent stay with us. We do value any opportunity to hear from our guests and discuss experiences. This information helps us better the quality and service we offer every time someone chooses to stay with us, as our guest. Group bookings and guests are very important to... More

Brantford, Canada
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 25, 2013

Entrance/lobby is attractive and welcoming. Reception staff were friendly and helpful. Standard room basic and clean with fridge for food and drinks. Hot Breakfast plentiful and good. Indoor pool is nice and water warm, great for kids and adults too. Kelsey's restaurant is adjoining, takes reservations, so no worries at meal time. Located on main thorough way with access to... More

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annie_west10, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you very much for taking the time to let us know we are doing a great job. We do pride ourselves on having a wonderful caring and attentive Guest Service team. Convenience is a priority for us with a Kelsey's Rest on site and easy access to shopping and the Peterborough City Center. I'm glad we could exceed your... More

Mississauga, Ontario
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 3, 2013

We stayed in Peterborough for 2 nights for a hockey tournament. The hotel was clean, had comfortable beds, and a good breakfast. The service at the front desk was courteous and prompt. The location was perfect, as it was minutes from the rinks, and attached to Kelsey's, with many other good restaurants and a mall close by. The team loved... More

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annie_west10, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I appreciate your kind words and praise. I’m very glad to hear you were pleased with your stay. We do try to accommodate groups in every way possible. From organized quick check ins to anticipating busier breakfast times, we try to cover all the bases. Our hotel prides itself on the quality and cleanliness of the rooms as well as... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 18, 2013

I stayed at this hotel with my Mom at the beginning of November. The hotel is very clean. I did not visit the pool area as I did not have time. The bathtub/shower was very nice. The water pressure was very strong for a hotel. The staff were very helpful and friendly. I did not eat at the breakfast provided... More

Was this review helpful? Yes 1
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you very much for the wonderful review! I was pleased to hear you were happy with our hotel and what it has to offer. We do pride ourselves on having a wonderful, attentive and kind Guest Service staff. This makes all the difference for our guests and helps people feel like home when away. Offering a hot breakfast is... More

Minden
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 26, 2013

Good place to stay, heated pool, eggs, sausages, toast, bagels, cereal , waffle maker ( could use 2 of them as well as toasters there was only 1 ) juice, milk, coffee. More to chose from than the continental you get at other hotels. This hotels has NOISE warning signs posted all over, that any noise that is above the... More

Was this review helpful? Yes
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I would like to thank you for taking the time to write in and let everyone know you enjoyed your stay with us. We do try to be proactive when it comes to potential disruptions for any of our guests. Any time we have teams or groups in house we try to let them know our expectations ahead of time... More

2 reviews
1 of 5 stars Reviewed October 16, 2013 via mobile

I was traveling for business and decided to try out this hotel. They put me in a smoking room with no warning (I reserved non-smoking), and then they couldn't switch my room because they said they were sold out. The room smelled terrible and was dirty. After telling the clerk about a specific dirty area, he said he would take... More

Was this review helpful? Yes
Comfort0724, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for sending your review in and letting us know how you felt about your recent stay with us. I was saddened to hear you left feeling the way you did and that you were unhappy. I was surprised to hear you had issues with cleanliness in your room and that you reported them to our Guest service staff... More

GODERICH
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 6, 2013

On arriving for one night, mid-week...the Lobby is very modern....away from the usual Comfort Inn style...our room also had recently been re-done,flat screen TV...new beds and tastfully decorated. All was clean and peaceful, with good value. A plate of warm choc: chip cookies on the reception desk was a nice touch, as was the large jug of lemon or lime... More

Was this review helpful? Yes 1
Comfort0724, Front Office Manager at Comfort Inn & Suites, responded to this review

Let me take a moment to thank you for your review. It’s always helpful to hear how we are doing when it comes to customer service and care. We try very hard to make all guests feel as welcome as they can in what we hope will be a home away from home. I am so happy to hear how... More

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Hotel Peterborough
Comfort Hotel
Comfort Inn And Suites
Comfort Inn Peterborough
Peterborough Comfort Inn
Comfort Inn & Suites Peterborough, Ontario
Address: 1209 Lansdowne Street West, Peterborough, Ontario K9J 7M2, Canada
Location: Canada > Ontario > Peterborough
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 hotels in Peterborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn & Suites 3*
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