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All 12 Peterborough hotels

Comfort Inn & Suites

3.0 of 5 Hotel   |   1209 Lansdowne Street West, Peterborough, Ontario K9J 7M2, Canada
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67%
Ranked #8 of 12 Hotels in Peterborough
A recent review
5 of 5 stars Reviewed July 26, 2014
thabo v Toronto, Canada
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86 reviews from our community

Traveler rating
    20
    36
    17
    8
    5
See reviews for
24
19
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Toronto, Canada
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 26, 2014

Equal to five xxxxx. Clean , rooms are up to the standard , close to all amenities , staffs are excellent and knowledgable , we are group of 19 stayed there all had a great time and break fast is good . Nice decorations at the lobby .kings size bed and pillows are excellent .

Was this review helpful? Yes
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay with us! I am pleased to hear how happy you were with our Team! We do offer all our guests a wonderful hot breakfast which includes, scrambled eggs, sausage and a waffle station. Our recent renovations are really beautiful and we are always very excited to show them off.... More

Marathon, Florida
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2014

We found the hotel to be a good value but the staff was exemplary. Every interaction with every staff member from housekeeping to front desk to breakfast staff, was great. I have not experienced this in any chain hotel for a while and it was refreshing

Was this review helpful? Yes
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for writing in about your recent stay with us. Our team will be thrilled to read your review and hear about your feelings regarding the service they provide. Our team works hard to provide the type of experience to our guests, that makes them feel they are truly our guests. I am so glad to hear we accomplished... More

Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 19, 2014

Pulling into the parking lot under the 70s-style Comfort Inn setting sun logo is never a good feeling. (It always reminds of an album cover for the fake band Malibu Road from the Cialis commercials.) But the rooms in this particular branch have been nicely and recently renovated. The pool and Whirlpool were both good and always empty. The hotel... More

Was this review helpful? Yes
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking some time to review the Comfort Hotel & Suites in Peterborough. Thank you for mentioning our newly updated rooms. We have changed all furniture, bedding and carpet in all our rooms and we are very excited about the fresh, updated feeling they provide. We find our location to be extremely convenient for guests. We are located... More

Toronto, Canada
Top Contributor
54 reviews 54 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 7, 2014

My friend and I stayed on the 3rd floor on a Saturday night. As soon as we got off the elevator, we were hit with a strong odour of smoke. I noticed that some rooms used towels to block the gap between the door and floor. However, once in the room, we could not smell the noxious odour. One half... More

Was this review helpful? Yes 2
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking some time to write in about your recent stay with us at the Comfort. I was very glad to hear you were happy with the service our Guest Service team provided. We try very hard to treat our guests the way would any guest in our home. This type of personalized service keeps guests coming back... More

Delhi, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 25, 2014

STAYED THIS PAST WEEKEND ONE NIGHT.Room was clean though carpet looks like they had some flooding. Stayed on third floor high number and heard a distinct fog horn sound all night. Called down to office and they said nothing wrong. all night every 10 to 20 min a fog horn rattling sound. found out the following morning it was boiler... More

Was this review helpful? Yes 3
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We appreciate any opportunity we are given to respond to Customer concerns and comments. These sorts of comments give us a view of issues and concerns as well as what people are pleased about. I’m sorry to hear there was a noise issue in the room you were staying in. We will be looking into what that could have been... More

canada
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 24, 2014

Rooms were clean enough . It was obvious that they had just had a major flood , from rain or a burst pipe. As we walked by the 4 or 5 rooms with the doors open and the dehumidefiers running in the hallway, i was a little worried . Our room seemed fine , but you would think someone would... More

Was this review helpful? Yes 1
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your review and comments. We did recently experience a substantial flood on our property and although it did disrupt some services in our hotel for a day or two, we are now fully recovered and happy to be! I apologize that you were nervous, perhaps our Guest Service agents missed telling you about what had happened. Our... More

London, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

This hotel is great. They have all the amenities I need. A pool and the rooms were all new and clean. The staff were very happy and the Managers are open to answering questions. really liked the waffles. next time we are here we will try to stay here...Although they are full alot! no wonder.

Was this review helpful? Yes 1
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your review! I’m glad to hear how happy you were with your stay recently. It tells me we are doing a great job and I will certainly pass on your comments to all our staff. We try to focus on guest needs and reviews like yours help us to pinpoint which of the items we offer make... More

Oshawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

My family had a great experience at Peterborough Comfort Inn. We were greeted by a friendly front desk clerk that was able to answer a few questions we had about the city and even called the room after we checked in to make sure everything was ok. The room was clean and the pool was perfect for the kids. We... More

Was this review helpful? Yes 1
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

It’s always wonderful to hear we are doing a good job. We try to make sure we provide all information needed by guests at check in. Taking the time to provide directions and suggestions is always helpful to guests who are visiting Peterborough for the first time. Having a pool and Kelsey’s bar and grill makes it convenient to stay... More

Courtice, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 10, 2014

I just returned home from a one-night stay at the Comfort Hotel and Suites in Peterborough - and it was the worst experience I have ever had at a hotel. First of all, I booked a non-smoking room with two double beds, as I had to share with another couple for a wedding we were all attending. Upon arrival, we... More

Was this review helpful? Yes 3
Ottawa, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 19, 2014 via mobile

The rooms showed serious signs of deferred maintenance. The air conditioners are ridiculously loud. We changed rooms and the second one was the same. The plumbing vibrated and made loud noises all night. Hardly slept. Tried to pass the time using Wi Fi but it barely worked. The hot tub was out of service. Is that enough? There are plenty... More

Was this review helpful? Yes 1
Comfort0724, Front Office Manager at Comfort Inn & Suites, responded to this review

I want to take the time to apologize for the items mentioned in your review and will be dealing with each individually through the appropriate Manager/ Supervisors. Thank you for taking the time to bring these items to our attention, it enables us to correct issues so that we may provide the best Quality, Service and Experience possible. More

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Additional Information about Comfort Inn & Suites

Address: 1209 Lansdowne Street West, Peterborough, Ontario K9J 7M2, Canada
Phone Number:
Location: Canada > Ontario > Peterborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn & Suites 3*
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Also Known As:
Comfort Hotel Peterborough
Comfort Inn And Suites
Comfort Inn Peterborough
Peterborough Comfort Inn
Comfort Inn & Suites Peterborough, Ontario

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