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Comfort Inn & Suites

3.0 of 5
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1209 Lansdowne Street West, Peterborough, Ontario K9J 7M2, Canada
Comfort Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #8 of 12 Hotels in Peterborough
A recent review
5 of 5 stars reviewed 3 weeks ago
Tiffany G Peterborough, Canada
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108 reviews from our community

Traveler rating
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    42
    24
    9
    7
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29
22
8
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Peterborough, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel a few times. Very friendly staff, very accomidating and always helpful. Would recomend to anyone in Peterborough on business or leisure. The pool is a great size and the hot tubs always nice to relax in. The beds are comfortable and the breakfast is great.

Was this review helpful? Yes
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your recent stay with us, and then a review. At the Comfort Hotel our Guests happiness and satisfaction is very important to us. I was thrilled to hear you enjoyed your stay. We will see you again soon! More 

Ottawa, Canada
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I wrote a positive review of this place last year but want to update. I've stayed here four times now. First trip was a charm. On the second and third visits the Whirlpool was out of action. That's kind of a drag because I enjoy a soak after a long drive. This time, when I pulled up to the hotel,... More 

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Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review after a recent stay with us. I was saddened to hear you were disappointed with your stay as a result of the pool being out of order. We did recently have to do some repair work in the pool area, rendering it out of service and I apologize for this inconvenience. More 

Contributor
17 reviews 17 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This Hotel was very Modern, the first impression reception desk was marvelous with wide panoramic bay windows. The rooms were, modern and welcoming. Bright and colorful with splashes and splothes of red and lime green, and wavey lines. The breakfast was also great for waffles and fruit yum. This hotel is amazing, but the Location, in Peterborough could be better.

Was this review helpful? Yes
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. I was pleased to read you were happy with your recent stay with us. We have recently renovated the lobby and all 103 guest rooms. The hot breakfast is complimentary and included with every room stay for every guest. It’s a wonderful way to start the day regardless of you reason for staying! Thank you... More 

Yellowknife, Northwest Territories, Canada
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the third time I've stayed at the Comfort Inn in Peterborough. Each stay was required because of a connection with care for my mother. My mother lived at Applewood Retirement Residence and the Comfort Inn was close by and affordable. This most recent stay was required because my mother was hospitalized, Her death came after a week. The... More 

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Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. I was very pleased to hear you were able to take advantage of our special rate offered to our guests travelling for Hospital procedures and visits. I am glad we were able to take care of you at a difficult time. It’s important to have a comfortable home away from home feeling when staying away,... More 

Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel a few times over the years. My parents have stayed at this hotel multiple times as well. Recently I had my bridal shower at the Comfort Inn, in their hospitality room. I reserved this room 3 months ago. When I had booked it, I booked it for half a day and gave times as to... More 

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Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. I can appreciate your concern about not being able to access the meeting room you had rented earlier. When booking our meeting rooms, we schedule rental times based on availability always keeping in mind cleaning, and possible room change overs for set up as well. I do apologize for any confusion you experienced regarding your... More 

Travelers are raving about these Peterborough hotels

Toronto
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed April 6, 2015 via mobile

Stayed overnight with our children. Had a party to attend and didn't want to drive back to Toronto late at night. The hotel made a mistake and gave us a room that was already occupied. We used the key and entered the room and scared the "bleep" out of the young woman. It was understandable that mistakes happen but the... More 

Was this review helpful? Yes
Comfort0724, Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. It is most unfortunate that you had the experience you did and I would like to apologize. These sorts of human errors can happen, but it very rare and most upsetting for us when they do. We are investigating the incident and looking into all aspects of how it happened. Policies and procedures will then... More 

Ontario
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

This Hotel was very clean, but the lighting wasn't too good, only two lamps one on each side of the room, with a light bulb gone in one of them. Breakfast was very good.Beds were comfortable.A charge for a Destination marketing fee was absurd in our opinion. Never heard of that before, also rates said $ 85.00 online for two... More 

Was this review helpful? Yes
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us recently, and for taking some time to write a review. I do apologize for the situation with a light bulb missing from your room. I will speak to our housekeeping Supervisor about this issue. I understand your concern about the difference in the rate you saw online and the one charged at check in.... More 

St. Catharines, Canada
Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 18, 2015

Spent two days just relaxing at the hotel. (no other itinerary :) Enjoyed a double queen room on the third floor overlooking the city. Upgraded, clean carpet and comfy bed. Quiet heater/airco. Large, flat screen tv. Great hot breakfast both mornings. Cozy lounge area with lovely fireplace. Coffee, tea, hot chocolate and fruit available all day. Freshly baked cookies late... More 

Was this review helpful? Yes
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for sharing your experience with everyone! I am very pleased to hear your stay was relaxing and enjoyable. The hot breakfast every morning is a very nice option for all of our guests every day. We know how important it is to start out your day right! Thank you for pointing out how hard our team works to... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed March 2, 2015

Kudos to the wonderful folks working at this location in Peterborough! Anne Weston - Operations manager and her team went above and beyond to make everything happen with zero notice. Our training conference was a success & foreign guests were impressed we were able to pull this in extremely short notice. The staff members were genuinely polite, courteous, kind and... More 

Was this review helpful? Yes
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the wonderful review! We understand that sometimes, last minute decisions are made by our guests and this may require some last minute response from us. I am thrilled to hear we were able to take care of these details for you when you needed us to. Our guest service team takes great pride in ensuring guests needs... More 

Montreal, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 28, 2015

Stayed here for about a week in 4 different rooms. Ranging from the first floor to the third. The third is definitely quieter than all the others. With children's sports teams roaming through the hotel it is very hard to get some rest. Some rooms have microwaves, some do not. Some rooms have the smell of smoke even though it... More 

Was this review helpful? Yes
Comfort0724, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking some time to write a review after recently staying with us. I can appreciate the comments you made, and also, for staying with us! We do have 3 floors on site and 103 rooms in total. All rooms are equipped with microwaves and fridges as well as coffee/ tea service in room. It is certainly the... More 

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