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Comfort Inn & Suites

3.0 of 5 1209 Lansdowne Street West, Peterborough, Ontario K9J 7M2, Canada
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Comfort Inn & Suites
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100 reviews from our community

Traveler rating
    23
    41
    22
    9
    5
See reviews for
26
21
8
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (25)
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    (19)
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Toronto, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Kudos to the wonderful folks working at this location in Peterborough! Anne Weston - Operations manager and her team went above and beyond to make everything happen with zero notice. Our training conference was a success & foreign guests were impressed we were able to pull this in extremely short notice. The staff members were genuinely polite, courteous, kind and... More 

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Montreal, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for about a week in 4 different rooms. Ranging from the first floor to the third. The third is definitely quieter than all the others. With children's sports teams roaming through the hotel it is very hard to get some rest. Some rooms have microwaves, some do not. Some rooms have the smell of smoke even though it... More 

Was this review helpful? Yes
Comfort0724, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking some time to write a review after recently staying with us. I can appreciate the comments you made, and also, for staying with us! We do have 3 floors on site and 103 rooms in total. All rooms are equipped with microwaves and fridges as well as coffee/ tea service in room. It is certainly the... More 

Ottawa, Canada
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed here February 20th. Unfortunately so were many hockey teams. Kids were blockibg passage in halls playing cards, racing up and down stairs, playing with the fire hose, throwing ice cubes and pop corn all over the halls and at 1:30 in the morning decided to start racing up and down the halls. These kids ranged from 8 to... More 

Was this review helpful? Yes
Comfort0724, Manager at Comfort Inn & Suites, responded to this review

Thank you for your recent review of your stay with us. I was saddened to hear about the issues you experienced while staying with us. Our guest satisfaction is extremely important to us, and anytime that is at risk we do everything we can to try and rectify the situation when possible. When teams stay with us, policies are explained... More 

Omemee
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A few years ago, my husband and I spent Valentine's Day at this hotel. We decided to do the same thing this year. All we wanted was a quiet room, where we could stay in and relax. We found it! I was worried when we checked in as there were many hockey families checking in. I assumed it was going... More 

Was this review helpful? Yes
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for writing a review of your recent stay with us. I am thrilled to hear that you enjoyed your stay. It’s always nice to get away and enjoy some quiet time. I understand your concerns on arrival, there were many hockey teams on site however it was a great weekend indeed! I can understand your comments... More 

Burlington, Canada
Top Contributor
61 reviews 61 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 10, 2015

The Short Review: Exactly what I need in a business hotel. Staff were excellent, the room was clean and properly equipped, and the breakfast was decent too. All this at a very reasonable price. I will be back... like, this week! The Long Winded Review: I booked my room online with great ease... and received 10% off with my CAA... More 

Was this review helpful? Yes 1
Comfort0724, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for the wonderful review. We are happy that you enjoyed your stay with us. Our goal is to excel in service, cleanliness, and comfort. We are updating our heating units to complete our newly renovated rooms. Thank you again for taking the time to write a review and we look forward to seeing you again. More 

Ontario
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stayed one night at this hotel, the beds were comfortable, clean rooms, shower was strong. There is a Kelsey's restaurant attached which was convenient. Well located for shopping, pleasant staff, great value, I would return.

Was this review helpful? Yes
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking some time to review your recent stay with us. Reviews like this help us to determine if we are hitting the mark when it comes to guest comfort. We have recently renovated our guest rooms with new carpet, furniture, bedding and furnishings. We are always proud to show them off! I am thrilled to hear you... More 

Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 22, 2014

Had an overall good experience. Rooms were clean, bathrooms totally outdated though. Drain clogged in shower leaving water to pool at feet. Didn't use the pool or hot tub but there was never anyone there. Super friendly staff, front desk called about 15 mins after checking in to make sure everything in the room was ok. Breakfast was decent, supposed... More 

Was this review helpful? Yes
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking some time to review your recent stay with us. We have recently renovated all bedding, furniture, Televisions, furnishings, carpet and Lobby breakfast area. We serve a hot plentiful breakfast daily to all our guests. Breakfast hours weekdays are 6am – 10am and on weekends from 7am – 10am. We hope you choose to stay with again... More 

UK
Top Contributor
86 reviews 86 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed November 23, 2014 via mobile

_ everything you need for a good night. No complaints. _ we found the cleaning staff were friendly and went out of their way to assist us. _usual basic breakfast, but good to have boiling water for tea..

Was this review helpful? Yes 1
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for the glowing review! We certainly try to give every guest just the type of experience you described and we are thrilled to hear when we reach our goal. More 

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 22, 2014

I was there in October, one night only for a bussiness trip. This hotel is rather easy to find, not far from the highway exit, along (I think) the main road in Peterborough. This is a standard Comfort Inn hotel: room was clean and warm, breakfast buffet included, although they had eggs (unusual for that chain). There was a wedding... More 

Was this review helpful? Yes
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you very much for taking some time to review your recent stay with us. It’s true we are located very centrally on one of the main arteries of Peterborough ( Lansdowne St). We do offer a hot breakfast with eggs every day and alternating proteins (bacon, sausage, pemeal etc) daily. This hot breakfast is available to every overnight guest... More 

Doha, Qatar
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 21, 2014

Nice room at the rear of the hotel. The sheets and pillows smelled fresh and the bathroom was clean. Staff were very friendly and efficient. Rating this stay an "average" for two reasons. First, I found litter behind the TV/dresser unit. Housekeeping are obviously not paying attention to the details. Secondly, the heating controls are woefully inadequate. You have a... More 

Was this review helpful? Yes
Comfort0724, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you very much for writing a review after staying with us recently. I appreciate the comments in your review and will pass them on to the appropriate Supervisors and Managers. We use the comments and concerns to better the quality and service we pass on to our guests. Our goal is to exceed expectations of all guests, thank you... More 

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Additional Information about Comfort Inn & Suites

Address: 1209 Lansdowne Street West, Peterborough, Ontario K9J 7M2, Canada
Phone Number:
Location: Canada > Ontario > Peterborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn & Suites 3*
Number of rooms: 103
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Peterborough
Comfort Inn Peterborough
Peterborough Comfort Inn
Comfort Inn & Suites Peterborough, Ontario

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