This hotel has everything covered when it comes to friendly and knowledgeable staff and a first class facility. A definte A++.

I just spent 3 nights at this property for business and was pleasantly surprised by what it had to offer. Firstly, check in was a breeze and front desk staff was friendly and helpful in providing information re: local eateries. I arrived Sunday evening, hungry and didnt' know the area. Secondly, my room was easily accessible from parking lot entrance... More

We stayed here when our grandson was playing in hockey playoffs in Douro Ont. The room was excellent and very good value for the price. It was clean and airy and very comfortable. The staff was so helpful with recommendations for dining and local things to do when we had to put in time between games. I would love to... More

Outside of a B&B the first time we visited the kids at Trent University, we've always stayed at the Best Western Otonabee. Despite being on a main drag, it's far off the street, and very quiet. It's five minutes to downtown, the canoe museum, the art gallery, the lift locks cruise, and in fact they're all easily walkable. By taking... More

We stayed here for the first time during our University Roadtrip last March 2011. Not sure about the area I do like the Best Western Plus or Premier Facilities so I prebooked our room. It was beautiful from the outside when we arrived and the Reception was very professional and very helpful giving us information from where to dine and... More

we spent our wedding night here in a beautiful room with fireplace and fantastic corner tub. The staff were very friendly and helpful

My son has a Atom Liftlock Tournament and we stayed at this hotel for 2 days. Front staff are really polite and professional. We arrived at 12:20 PM and asked whether we can check-in early. She told us that the room is not quite ready but if we come back in an hour, it should be ready. We went into... More

This hotel was clean, quiet and amazingly priced at $96 per room (CAA rate). For that price we were greeted politely and professionally. Our room included 2 double beds and a pull out couch (had we known, we'd have only booked one room) and breakfast that included eggs and sausages as well as bagels, cereal, yoghurt, fruit, etc. What an... More

I`ve been twice in the last month...stayed the weekend both times. The continental breakfast is a little more than continental...you get eggs as well. It does the job and the coffee is pretty good. The pool is heavy on the chlorine but refreshing. There was a slight cigarette odour in the corridor of our non-smoking room but nothing too unpleasant.... More