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All 68 Ottawa hotels

Hilton Garden Inn Ottawa Airport

3.0 of 5 Hotel   |   2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
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Ranked #4 of 68 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
MommaB60 Kingston, Ontario, Canada
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457 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kingston, Ontario, Canada
Top Contributor
77 reviews 77 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were only here overnight to visit with friends/family prior to Xmas but have a number of points/thoughts we'd like to make. PROS: 1. We were able to get a very good rate with breakfast included. 2. Location was excellent for south end of town & relatively easy to get to. 3. All staff were pleasant. 4. Check-in was fast.... More 

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Kingston, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

It has one of those free services for Internet but times out every 10 mins when you watch netflix. You have to log in every 10 mins. Find a hotel that has good internet. There is no excuse in this day and age for poor Internet. Just my opinion. Go and research how hotels can stop streaming by adjusting their... More 

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montreal, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Room was comfortable. Rate is not spectacular but location to airport is a life saver. The choice of dishes at the restaurant remains the same day-after-day. The continental breakfast was somewhat expensive for what was offered. The staff was great. The heater fan was loud at night, and the driveway to the entrance was not cleared of snow.

Review collected in partnership with Hilton Garden Inn

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Ottawa
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The only great thing about this hotel is its proximity to the airport. Other than that, there is nothing in that hotel and in the service that justify the steep price of a room. You will get a good service, the people are nice to you but it’s comparable to all the big hotels I went in Canada. You don’t... More 

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Tumbler Ridge, Bc
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Really like this Hotel and my only complaint is that they have been under construction for quite some time, now, which is a little inconvenient. HOWEVER, the location of this hotel, to the Ottawa airport is EXTREMELY convenient and the beds are VERY comfortable!!! The staff is always VERY friendly and helpful, also!!!

Review collected in partnership with Hilton Garden Inn

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Burlington, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel regularly on business but I moved territories about 4 months ago and I no longer visit Ottawa. However, I have come to realize that this hotel and the excellent customer service they deliver has caused me to compare other hotels to see if they can deliver the same experience. All I can say is other... More 

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Westport, Canada
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our pre-check-in was as quick as we had expected, the hallway was clean as we had expected but then we opened the door to our room. It smelled clean, the bed was made but the place looked as though a cyclone had hit it--drawers were pulled, cushions on end and the toilet stood beside the throne. Housekeeping responded in about... More 

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High Level, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

I had a very early flight the next morning. This hotel is very close to the airport but given the comfort and amenities I'd choose this hotel anyway. Being so close to the airport you would expect alot of aircraft noise but it was suprisingly quite. The hotel is going throough some renovations but once inside you couldn't tell. very... More 

Review collected in partnership with Hilton Garden Inn

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Vancouver, Canada
Top Contributor
66 reviews 66 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hilton Gardens are a mixed bag at best. Staff can be very good or surly. Restaurants are great. Beds have the awful variable softness, so you can choose between saggy bag and padded rock - if you are unlucky you might get a saggy rock. This time, my door stuck, making it a fight to enter each time. Also, as... More 

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you so much for your review. In regards to our beds, I would like to point out that they are adjustable to your liking. There is a dial on the side of the bed that can change to any firmness or softness you desire. This is generally pointed out at check in. If this did not occur, I would... More 

Edmonton, Alberta
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed in main floor. Room was cavernous. Food options limited. Hotel is very isolated although close to a convention centre. Service was excellent. Complimentary airport shuttle. Suitable for the business traveller.

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Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
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Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hotel Style:
#2 Family Hotel in Ottawa
#3 Business Hotel in Ottawa
#5 Romantic Hotel in Ottawa

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