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Hilton Garden Inn Ottawa Airport

#5 of 68 Hotels in Ottawa
Certificate of Excellence
3.0 of 5
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2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
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Get Free Breakfast for 4!
Hilton Garden Inn Ottawa Airport
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Ranked #5 of 68 Hotels in Ottawa
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
citygal2004 Toronto, Canada
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543 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

2nd time at the hotel while visiting Ottawa and Calypso Park with kids and several other families. Hotel staff are friendly and accommodating. We ordered in and they provided plates and cutlery for our group by the pool area outside. Rooms spacious and clean. Breakfast is excellent and quick!

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Toronto, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We (the family) stayed here last weekend. Lovely place, well looked after. Clean and comfortable. If you're booking online, use the Hilton website, and look for the package deals that include breakfast. That added $4/adult for what turned out to be $14 each meals. Well worth the $4, especially since they're maybe not quite worth $14. For the 3 of... More 

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Toronto
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Although under construction, I was really happy with my stay here. The staff were friendly, the room was comfy and quiet, and huge. I had room service and it was pretty good, and not too expensive as far as room services usually go (note: not really any walkable restaurants from the hotel). Everything I expect form a Hilton. Good value... More 

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Port Moody, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here during an overnight airline connection. Called the hotel from the airport info desk for the shuttle - took about 10 minutes for shuttle to arrive. Hotel is under construction during expansion, so entrance is a bit of mess. Hotel was standard fare for this brand - good value, clean, friendly staff. I'd stay again if I needed to... More 

Review collected in partnership with Hilton Garden Inn

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

I am happy that our staff treated you well. We may be out near the airport, but are just a few minutes away South Keys Shopping Center, Carleton University and Dow's Lake, just to name a few. Our front entrance should be restored shortly, hopefully you will be back to experience the new digs. More 

Halifax, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

An amazingly clean and friendly hotel, I would highly recommend this hotel to anyone needing quick and easy access to the EY Centre. Thank you to all the staff at The Hilton Garden Inn...job well done!

Review collected in partnership with Hilton Garden Inn

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

Janet, I'm happy we exceeded your expectations. Hopefully this won't be the last time you visit us. More 

Bloomfield, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Spacious, Quiet and Comfortable Room. Lemonade, Coffee and Fresh Baked Cookies in the Lobby at 5:30 were a very nice touch! Hotel under construction so there were areas that were a bit rough. Would recommend the Hotel add a better path for those walking down to the EY Centre. Right next to the airport but the room was very quiet.

Review collected in partnership with Hilton Garden Inn

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

Dina, thank you for your review. Looking forward to having you and the LIFE leadership group back. More 

St. John's, Canada
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently chose this hotel to stay at before an early morning flight from the Ottawa airport. Check-in was prompt. The room was huge...gigantic really. It would be a great place if you had to spread out for packing purposes.

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

I am happy to hear you enjoyed our over-sized room. I hope everything else went well with your trip. More 

Kelowna
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We selected the Hilton Garden Inn because of its close proximity to the Ottawa international airport. We wanted to drop our rent a car off in the evening because of the early flight in the morning. We dropped off our luggage at the hotel and inquired about the shuttle, the lady at the desk gave us a business card and... More 

Review collected in partnership with Hilton Garden Inn

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you so much for the positive feedback. Your recommendation is the best compliment we can hope for. More 

Calgary, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent one night here in transit home and was pleasantly surprised. The staff were consistently friendly and helpful, the room was clean, well stocked with quality products, and very quiet. The airport shuttle was frequent and the trip took only a couple of minutes. Great location if you want to be close to the airport for an early morning... More 

Review collected in partnership with Hilton Garden Inn

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

Most don't realize that everything is just 15 minutes away in Ottawa so even though we are an airport property, we're just a short ride from major attractions and shopping centers. Hope to welcome you back soon. More 

Montreal, canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

A group of out-of-town guests stayed here to attend a wedding in the area. Clean hotel, friendly staff, spacious rooms. They managed to settle all except one couple on the same floor. Unfortunately we did not sleep comfortably since we were not aware guests could personally adjust the firmness of the bed.

Review collected in partnership with Hilton Garden Inn

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

I'm sorry were not told about our the Garden Sleep System feature of our beds. I will ensure that it is mentioned to guests as they check-in. More 

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