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All 66 Ottawa hotels

Hilton Garden Inn Ottawa Airport

3.0 of 5 Hotel   |   2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
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Ranked #4 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Vincent K Stouffville, Ontario, Canada
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402 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Stouffville, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Did a weekend trip to Ottawa and we decided to stay at the Hilton Garden Inn. Although it says it's near an airport, I did not hear any noise from airplanes the whole time. Staff was very friendly as they suggested a few places to go near Parliament. They also had their own restaurant for eating convenience, which we took... More

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naples
1 review
5 of 5 stars Reviewed 5 days ago NEW

We loved our stay in every respect except for one deficiency. The hotel shower head was the worst I have ever experienced in terms of water flow and performance. In all other respects our stay was great and I would still highly recommend the facility.

Review collected in partnership with Hilton Garden Inn

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Oak Harbor, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel and it was a constant fight over the internet, it was also a huge hassle over rates. They also had construction noise in the morning. I was very disenchanted with the experience. When I disputed things and questioned the poor internet the staff became very offended and mentioned that profit was more important than customers.... More

Review collected in partnership with Hilton Garden Inn

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Toronto, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We only stayed 1 night, we got a good deal as part of the hotel is in construction. Very large rooms, very clean, great beds, great sheets and great mattresses. Very good soundproofing, no complaints at all. Complimentary coffee, tea, cookies, lemonade, etc. Extremely close to the airport which is a big bonus. Great experience.

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We booked our stay more than 2 weeks in advance. We called directly to The Hilton Garden and tried to book room as advertised when speaking with the gentleman who had a chip on his shoulder to start with( I thought maybe having bad day so you let it go) he advised us we had to go online and get... More

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Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Very good hotel right next to the airport. If you would like to see planes landing and taking off, request a high floor facing the runways. All services were very good but the restaurant food could use a makeover with more variation and better food.

Review collected in partnership with Hilton Garden Inn

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Washinton DC, United States
1 review
5 of 5 stars Reviewed 1 week ago

Really enjoyed my hotel stay. Room and staff were great. The only con would be, its not in walking distance of any restaurants or anything convenient. I would highly suggest this hotel, if you want to get around you would have to rent a car or get a taxi.

Review collected in partnership with Hilton Garden Inn

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Downpatrick, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel because we got a really good deal on the way out on an expedition to Polar Shelf Canada from Europe, but we also paid a higher price to stay there on the way home. Hotel is VERY close to airport. Rooms are large, well-appointed and properly sound insulated. Courtesy coach worked smoothly in both directions. Staff... More

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for taking the time to write a review. We appreciate your feedback and are pleased you enjoyed your stays. More

Severn, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff were very helpful, the corporate price was on par with other hotels around, swimming pool and whirlpool was a plus, but wished it also had a sauna. The bar had good local beers, the food at the restaurant was good, and the access in and out of the hotel was very quick.

Review collected in partnership with Hilton Garden Inn

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review. We love that you appreciated our local beers. We have a large focus on buying local as much as possible at our hotel. It just makes for a much more unique experience. We hope to welcome you back. More

Kingston, Ontario, Canada
Top Contributor
67 reviews 67 reviews
7 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is not our first time at this hotel and we are thoroughly impressed every time! The hotel has a swanky ambiance you can feel the moment you walk in and carries through the hallways into your room. Since our last visit, they've added a Keurig (with assortment of K-Cups) to each room which is a very welcome addition in... More

Was this review helpful? Yes 1
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you so much for your kind words. We are so pleased that you love our hotel and that you wouldnt stay anywhere else. We certainly do stand behind our promise of complete satisfaction. We want all our guests to be as happy as you. More

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Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
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Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Ottawa #3 Business Hotel in Ottawa #4 Romantic Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 
Number of rooms
167

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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