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All 68 Ottawa hotels

Hilton Garden Inn Ottawa Airport

3.0 of 5 Hotel   |   2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
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Ranked #4 of 68 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
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468 reviews from our community

Traveler rating
    266
    152
    31
    15
    4
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122
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Really enjoyed everything about this short stay. Quiet and large room. Friendly and helpful staff. Great shuttlle service. Nice breakfast. Really recommend this hotel if you have to be close to the airport.

Review collected in partnership with Hilton Garden Inn

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Vancouver, Canada
Top Contributor
374 reviews 374 reviews
89 hotel reviews
166 helpful votes 166 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have stayed here many times before and it's always been adequate if not better. But today I arrive, am booked on 4th floor and am told "no elevator". That's not acceptable. I walk up four flights with heavy luggage. No never again. They are doing renovation and construction - they cannot keep the place running then close until ready.... More 

Was this review helpful? Yes 1
Ancaster, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Excellent location - 2 minute drive to the airport. Efficient, happy, polite and caring staff. Every one of them ! We checked in early and our rooms were not ready. The woman at reception cheerfully found us 2 rooms that were ready. And the whole time she was smiling and talking to us. At checkout at 4:30 the next morning,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our family went on vacation and needed rooms before our flight. We didn't even stay the whole night, (we had 2 rooms as we were a party of 6) but the whole place is lovely! We knew people who had their wedding there.....so it's definitely more than a stop-over. It would be REALLY great if there was some kind of... More 

Review collected in partnership with Hilton Garden Inn

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Calgary, Canada
Top Contributor
253 reviews 253 reviews
40 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like many reviewers we stayed here overnight as we had an early morning flight out. This hotel is just a few minutes from the Ottawa airport. We had excellent service from the moment I called the hotel for a shuttle to pick us up at the airport. We checked in and were near the elevator so we asked for a... More 

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Thunder Bay
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was very spacious, clean and the service was excellent. Good location - very close to the airport. Rate was good value during this stay. On occasion this property tends to be pricey. Ordered room service and the food was very good, quick and friendly service.

Review collected in partnership with Hilton Garden Inn

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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Everything about this Hilton Garden at Ottawa Airport is great. The rooms are oversize and super-clean. They're adding a wing now. This property is excellent value for business travelers or for leisure since its location makes for a relatively easy drive to downtown or the west end of the Capital.

Review collected in partnership with Hilton Garden Inn

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Brantford, Canada
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel numerous times while visiting family in Ottawa. The staff are friendly and the rooms are clean. The issue I had this visit was that you couldn't cool the room down to sleep. It might not bother too many visitors, however we usually sleep in a room about 60-62F and the room, without the heat... More 

Was this review helpful? Yes 1
LaHave, Nova Scotia
Contributor
20 reviews 20 reviews
9 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here twice in December, before and after Christmas flights to/from Yellowknife. The excellence began with the shuttle driver who picked us up from the airport and delivered us to the Inn - friendly, polite, knowledgeable. Same with the folks at the reception desk. We arrived early afternoon, so made use of the gym, which was... More 

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was met by friendly staff and off to my room very quickly. Opened the door to my room to a wall of hot air. Went to thermostat where it read 76 degrees. Turned it to A/C to cool it down to 68 and went to have a fantastic dinner with excellent service. Hour later back to the room that was... More 

Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
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Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hotel Style:
#2 Family Hotel in Ottawa
#3 Business Hotel in Ottawa
#5 Romantic Hotel in Ottawa

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