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All 66 Ottawa hotels

Hilton Garden Inn Ottawa Airport

3.0 of 5 Hotel   |   2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
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Ranked #4 of 66 hotels in Ottawa
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
arenamama ontario
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331 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
ontario
Top Contributor
95 reviews 95 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We came to Ottawa for a specialist appointment at the General Hospital. Although it is a $30 cab ride to the hospital, and not an ideal location for those wishing to explore the capital, it's proximity to the airport, with shuttle, was an asset for our late evening arrival and brief stay. The free shuttle was waiting at the airport,... More

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Dallas, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 3 days for work - right near the airport, very convenient. Hotel is currently under some construction, but it was not an issue. The rooms are large and clean, and the staff is awesome. Very friendly and helpful - with every request/question no matter how small. Food at the restaurant was excellent as well. It was a... More

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for taking the time to share your experience. We are pleased you enjoyed your stay and your meals in the Garden Grille and Bar. We look forward to your next stay. More

Ontario
Contributor
12 reviews 12 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for two nights for a wedding. Very nice hotel, staff there are very friendly. I didn't get the room I had reserved, I called the front desk and they had me the room I wanted in minutes. Ate breakfast each morning at the little cafe and it was awesome, wide selection and service again was outstanding. The hotel... More

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are so pleased you had a perfect weekend at our hotel. We are here to ensure those special moments in life go well with a good night sleep and a great meal. We hope to see you back for another special occasion soon. More

Ottawa, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a nice, clean, relatively new hotel with large rooms. The staff is pleasant, and there is a restaurant and bar onsite. It is an airport hotel, so it is a little out of the way if you want to see the city, but it is a great value for a business traveler.

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are pleased you enjoyed your stay and liked our hotel and service. We hope to welcome you back again soon. More

Nunavut, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This is a beautiful hotel. Best beds of any hotel around! Heating/cooling system needs to updated to accommodate individuals that prefer various room temperatures. We were unable to cool our room down but the staff provided us with a fan that helped out some. Will stay again, no questions!

Review collected in partnership with Hilton Garden Inn

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review. We are glad you enjoyed your stay and the beds. It is always tricky at this time of year to regulate room temperatures because there can sometimes be up to a 30 degree change in temperature from night to day. We try our very best and have fans and heaters to help with the issue. More

Averill Park, New York
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We recently spent three nights here for a family wedding. Staff were very friendly and accommodating. Rooms are huge. We had a king room on 5th floor. The room was quite large. Bathroom very large as well. Bed very comfortable mEven though we were next to the airport, never heard a plane landing or taking off. Ate breakfast twice at... More

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review. We are pleased you enjoyed our spacious rooms and comfortable beds along with our top notch service. We look forward to your next stay with us. More

Ottawa, Canada
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night at the Hilton Garden Inn before we caught an early morning flight the following morning. The room was huge and the bed firm but comfortable. The bathroom was beautifully finished and had good lighting and a very nice large mirror. They gave us a 25% discount coupon for the 'park and fly' which saved us a... More

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for the review. We are so pleased you enjoyed your stay and the partnership we set up with Park and Fly. It is so much more enjoyable to check in to a hotel the night before your flight. You have no worries about weather or being late. Our shuttle will even drive you to the airport. We look... More

Vancouver, Canada
Top Contributor
221 reviews 221 reviews
61 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing especially remarkable. The rooms are very large but fairly sparsely furnished - one chair when there is room for at least two sofas. Nice bathrooms with upscale toiletries. Breakfast is good but not included in price - unusual for this type of hotel. Airport shuttle is convenient - closest hotel to airport. As of now (March 2014) there is... More

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review. We appreciate all our guests feedback. In regards to the lack of furniture, I can understand your statement. However, it seems that way because our rooms are significantly larger than the industry norm. We leave lots of room for our guests to rent our stay fit kits and bring them to their room. It is... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stay regularly. Great staff. Large comfortable rooms. Good value. We are always happy with the excellent service. This is a superior hotel for the money. Restaurant breakfast is good. Dinner menu quality may vary. We usually eat out with friends.

Review collected in partnership with Hilton Garden Inn

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review and your loyalty. We appreciate you taking the time to share your sentiments. We look forward to your next visit. More

London, Ontario
1 review
5 of 5 stars Reviewed 4 weeks ago

Arrival was very smooth on reservation and welcomed appropriately. Hotel staff was very helpful and professional. Very clean room and mostly very quiet with the exception of banging doors down the hall. Breakfast was very good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you so much for staying with us. We appreciate each and every guest that chooses our hotel as we recognize that there are many options to choose from. We hope that each and every guest leaves satisfied and eager to return. More

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Additional Information about Hilton Garden Inn Ottawa Airport

Also Known As:
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa
Ottawa Hilton
Address: 2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Official Description (provided by the hotel):
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 
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