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Hilton Garden Inn Ottawa Airport

#5 of 68 Hotels in Ottawa
Certificate of Excellence
3.0 of 5
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2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
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Hilton Garden Inn Ottawa Airport
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Ranked #5 of 68 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
D60 Victoria, BC
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508 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victoria, BC
Contributor
14 reviews 14 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the Hilton Garden Inn at the Ottawa Airport on a recent visit to Ottawa. We chose the hotel for its location and because of the Hilton reputation. We were not disappointed. Our room was up to the usual Hilton standard of cleanliness and condition. We appreciated that it was considerably larger than most hotel... More 

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Windsor, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is consistenly clean and welcoming. The staff are super-efficient and friendly. The shuttle is wonderful; helpful drivers, runs constantly in the mornings. Most of all - everything always runs smoothly. You can always rely on a hassle-free stay. My go-to, close-to-airport hotel in Ottawa.

Review collected in partnership with Hilton Garden Inn

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Chicago, Illinois
1 review
1 of 5 stars Reviewed 1 week ago NEW

I stay at this hotel on business trips. While the hotel is new and has many positive aspects I can't get past the noise. The room they put me in is adjacent to an addition the hotel is building. For the past 3 hours they've been drilling into concrete next door. Until the noise level becomes more reasonable I would... More 

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Laval
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

had the opportunity to stay at this hotel for business.. Located just by the airport - it is easily accessible by shuttle ride from airport. Hotel is exactly what you can expect from Hilton Garde Inn. Restaurant available all day long with small bar. Kid friendly - free parking - clean - staff serviceable. Note the hotel is currently expanding... More 

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Contributor
11 reviews 11 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here the night before an early morning flight and the location cant be beat. The hotel itself is clean, staff is friendly and our room was massive. If you are looking for somewhere to stay before a flight from YOW this would be your best option.

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

Meagan, thank you for your response and the kind words about our staff. I hope your trip went well. More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed here at the Hilton Garden Inn on my travels several times. Always, a great staff, very clean and a great hotel overall. They are building on to add rooms as well as expanding the restaurant. You don't even know there is construction going on. The food is good, and the beverages are cold. I highly recommend this... More 

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

Tom, thank you for your positive review. Our expansion is scheduled to be completed mid-June and even though the regulars such as yourself know it has not affected inside, we cannot wait to finally unveil the new wing. Looking forward to welcoming you back, and yes, the beverages will still be cold. More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I was delighted with everything about this stay. A very pleasant staff, loved the coffee. Great lunch too. I will be back! The shuttle servise was very good and I received great advise on getting into the city quickly and cheaply.

Review collected in partnership with Hilton Garden Inn

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

I am very happy to hear we could help make your stay a bit better. Believe it or not, that kind of service is common to Ottawa and our shuttle drivers are more than happy to serve as ambassadors. Hope to see you again. More 

ottawa, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

always a great stay here! quick and easy fro the airport, good quality food,comfortable beds and clean rooms.close to the ernest young center for events, clean pool. undergoing renovations to make the hotel larger and still was not inconvienced in any way

Review collected in partnership with Hilton Garden Inn

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for singing our praises. That is a very accurate assessment of our expansion; nothing has changed with respect to operations. And yes, we believe it begins and ends with our staff and we are very proud of them. More 

Victoria
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Staff are friendly and professional. Nice spacious and clean room. Great location to the airport. Shuttle service was terrific picking us up at 1:00 am. We only did a quick overnight, going to our next destination but would stay here again to check out the pool and fitness room areas.

Review collected in partnership with Hilton Garden Inn

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

Even though you didn't get a chance to enjoy our amenities there's always next time. Look forward to welcoming you back. More 

Prince George
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Liked the proximity to the airport. We landed after midnight, taxi ride was around $7. Shuttled back for rental car in the morning. Worked very well. Very nice hotel. We noticed we couldn't hear anything outside from our 8th floor room, noise wasn't an issue. Breakfast was ok for price. Lobby area very nice. Pool & hot tub area very... More 

Review collected in partnership with Hilton Garden Inn

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Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

And we certainly would not hesitate to have you over again. I'm happy you enjoyed your entire experience. More 

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