We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Ottawa Airport

#5 of 67 Hotels in Ottawa
Certificate of Excellence
Hotel deals
Hotel website
2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
Special Offer
Get Free Breakfast for 4!
Hilton Garden Inn Ottawa Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #5 of 67 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
tlongin
Share an Experience

492 reviews from our community

Traveler rating
    279
    160
    33
    16
    4
See reviews for
128
89
43
204
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (492)
  • Mar-May only
    (107)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (134)
All months
Contributor
15 reviews 15 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is going through an expansion so the parking lot is a little challenging. It's location near the airport is a plus but what makes this hotel standout was the friendliness of the font desk. They are not only professional and efficient but they also like to have fun with the customers.

Was this review helpful? Yes
Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

We are very lucky to have such positive employees who make an impact on our guests on a daily basis. Thank you for your review. More 

Athenry, Galway, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Having to stop over in ottawa after my brothers funeral on the way home to Ireland. The staff were just fabulous, rob the restaurant manager knew of my plight and was so sympathetic to me, on my return home a small discrepancy occurred on my credit card and Jeff the front desk manager had it solved immediately, plus he generously... More 

Was this review helpful? Yes
Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you very much for your kind words, and our condolences to you and your family. Both Robin and Jeff are members of our Management team who have been with us for years and value nothing more than guest satisfaction. I will be sure to pass on your review. More 

Burlington, Canada
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed here a few times and thought it to be quite a good place to stay; however, my last experience here left a great deal to be desired. I requested a room away from elevators and pop machines as I am a light sleeper and need a quiet room. My request was granted, however, it made not a... More 

Was this review helpful? Yes
Anson B, Front Office Manager at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you very much for your review. I apologize that we did not exceed your expectations on your last visit. I will pass your comments to your Executive Housekeeper so that he can address this with his staff. More 

Woodstock, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Excellent location for close to airport and the Conference Centre. Assorted restaurants are a five minute drive away but generally the food & meals available at the hotel restaurant is worth staying in for. The staff was great and the ambiance of lobby relaxing. Bed firmness is adjustable. Nice touch!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Outer Cove
Top Contributor
63 reviews 63 reviews
42 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel again for business. The service was goos, as always. The room was well appointed and clean. The beds are very comfortable so had a good night sleeps each night. This a a nice hotel.

Was this review helpful? Yes
Deep River, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having stayed at the Hilton Garden Ottawa Airport hotel a few times before, we were pleased to see the same high standards we have been used to - especially as this was our last night in Canada before moving to Austria. Breakfast was great, rooms are huge, bed is comfortable - the same every time we have stayed here.

Was this review helpful? Yes
Montreal, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I was here for a conference and only stayed one night, but it was a great experience. Despite the close location to the airport, I did not hear any planes and had a restful sleep. The room was spacious, the beds were comfortable, and the bathroom was clean (only complaint would be the low pressure of the shower head). The... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Happy Valley-Goose Bay, Canada
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our flight was cancelled and we arrived mid morning. We were provided with an early check-in for free and enjoyed a delicious lunch before heading to the pool. The pool was larger than most hotels (the depth was perfect for younger children - not too deep, but deep enough for comfortable swimming also) and the hot tub was nice and... More 

Was this review helpful? Yes
Newmarket, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything about my experience was very positive. Even though they are having an addition built onto the hotel. I can say over my two day the construction NEVER infringed on my stay what so ever. The staff is very young and extremely professional. They are all making sure that the customer's experience is positive. Very helpful and eager to please.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mississauga, Canada
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 weeks ago

In Ottawa to visit old friends, arrived late. Excellent and knowledgeable reception. Great spacious room, comfortable bed. Excellent dinner creatively presented, hot breakfast was excellent. Lots of parking, good location. No airport noise. Definitely our new Ottawa place to stay.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

148 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (120)
Viewed
Hotel & grounds (29)
Viewed
Dining (11)
Viewed
Room/suite (45)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (2)
Viewed
View from room (10)
Viewed
Bathroom (4)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Business center/function rooms (10)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Room/suite (5)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question