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All 66 Ottawa hotels

Hilton Garden Inn Ottawa Airport

3.0 of 5 Hotel   |   2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
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Ranked #3 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
FatGooseMan Downpatrick, United Kingdom
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395 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Downpatrick, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We chose this hotel because we got a really good deal on the way out on an expedition to Polar Shelf Canada from Europe, but we also paid a higher price to stay there on the way home. Hotel is VERY close to airport. Rooms are large, well-appointed and properly sound insulated. Courtesy coach worked smoothly in both directions. Staff... More

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for taking the time to write a review. We appreciate your feedback and are pleased you enjoyed your stays. More

Severn, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff were very helpful, the corporate price was on par with other hotels around, swimming pool and whirlpool was a plus, but wished it also had a sauna. The bar had good local beers, the food at the restaurant was good, and the access in and out of the hotel was very quick.

Review collected in partnership with Hilton Garden Inn

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review. We love that you appreciated our local beers. We have a large focus on buying local as much as possible at our hotel. It just makes for a much more unique experience. We hope to welcome you back. More

Kingston, Ontario, Canada
Top Contributor
67 reviews 67 reviews
7 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is not our first time at this hotel and we are thoroughly impressed every time! The hotel has a swanky ambiance you can feel the moment you walk in and carries through the hallways into your room. Since our last visit, they've added a Keurig (with assortment of K-Cups) to each room which is a very welcome addition in... More

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you so much for your kind words. We are so pleased that you love our hotel and that you wouldnt stay anywhere else. We certainly do stand behind our promise of complete satisfaction. We want all our guests to be as happy as you. More

Upper Lahave, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Its a great place to recoup after a long day of travel, good food choices and breakfast is a good way to start the day. The rooms are wonderful with coffee, tea and mini fridge a welcome treat for those traveling along with good internet connection and relaxing pools and hot tubs. Worth paying a bit more for the breakfast.

Review collected in partnership with Hilton Garden Inn

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night while waiting to catch an early morning flight. Very helpful staff. Convenient shuttle to and from airport. Huge room. Very comfortable bed. Great place to stay while enroute to or from Ottawa airport.

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Calgary, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here several times and always a good stay (except for cold hallways (especially in winter) and cold restaurant). This time the room was on the 2nd floor without a view of the airport (we are both pilots), but when asked, they found a wonderful room on the 8th floor! Great hotel, great staff.

Review collected in partnership with Hilton Garden Inn

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State College, PA, United States
1 review
5 of 5 stars Reviewed 1 week ago

For people traveling to the Ottawa airport, this property is the best there is, especially value wise. I have stayed at a bunch of hotels in the area - somewhat close to the airport and find this property to have all the right things needed for the traveler.

Review collected in partnership with Hilton Garden Inn

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Calgary, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago

My wife and I have a 2 year old and a 9 month-old and chose this hotel due to the proximity to the airport. We stayed two nights - upon arrival to the Ottawa area and before departing. On both occasions I booked a suite. Prior to both stays I requested 2 play-pens (I also called in advance to confirm)... More

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AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your feedback. I understand that our executive housekeeper has already been in touch with you to discuss your concerns. He mentioned that we were at full occupancy and at check in one crib was waiting for you, but we simply needed to wait for another guest to check out in order to get you another one. This... More

Oro Valley, Arizona
Top Contributor
92 reviews 92 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here only one night but had to review it. We had a king size room which to our surprise ended up being a 2 room suite! The room was huge! The king bed looked dwarfed in the bedroom. it was very comfy with very nice linens as well. The room came with a living room, dining area and office... More

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Iqaluit, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have just started staying at this hotel while I am travelling through Ottawa, usually one night only. But it is in a convenient location, the rooms are clean and spacious, the staff is accommodating and their shuttle service has always been good - just give them a call and they are there within 10 minutes!

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Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
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Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton

101 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Ottawa #2 Romantic Hotel in Ottawa #2 Business Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 
Number of rooms
167

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton Garden Inn Ottawa Airport and other travelers.
2 questions

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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