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Hotel Indigo Ottawa Downtown

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123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada
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Hotel Indigo Ottawa Downtown
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Hotel Indigo Ottawa Downtown
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654 Reviews from our TripAdvisor Community

Traveler rating
    220
    286
    104
    30
    14
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112
238
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Indigo Ottawa Downtown
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Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 4, 2011

One night at the Indigo was pleasant but the hotel has a lot more potential then it delivered. It was clean, quiet, with good service, but the lobby's beauty doesn't quite translate in the rooms. My room was on the second floor right above the main entrance and it felt a bit like I was right on the street especially... More 

Was this review helpful? Yes 3
Toronto, Canada
Top Contributor
66 reviews 66 reviews
26 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed November 24, 2011

What I like about the Indigo is that you get all the things you want/expect from a major chain (which Indigo is, it's part of the IC Group), ie highest standard of cleanliness, modern rooms, and a nice feeling of a boutique hotel (the hotel has an interesting interior atrium design, and a hip/cool feel. Only issue is spotty wifi... More 

Was this review helpful? Yes 3
Vancouver, Canada
Top Contributor
58 reviews 58 reviews
35 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 23, 2011

Great hotel in Ottawa. Nice location, nicely decorated. Very comfortable place to stay. Some rooms are better than others, and bigger. Try for a room with the jacuzzi tub if possible, as some rooms have only showers.

Was this review helpful? Yes 3
Toronto, Ontario
Top Contributor
116 reviews 116 reviews
16 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed November 21, 2011

We stayed at the Indigo from November 17-20, 2011 and had a pleasant experience. We booked and pre-paid through an Ottawa Tourism "stay 2, get the 3rd 1/2 price" offer and pre-purchased tickets for the Museum of Civilization in Hull and the Museum of Nature. The hotel is very conveniently located on Metcalfe a few short blocks away from Parliament... More 

Was this review helpful? Yes 3
Sherbrooke, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 14, 2011

Stayed at the indigo during a weekend conference. Let's start with the good. The room was nice, the bed confortable and the property was well maintained with a central location. The not so good: Parking is expensive, hard to find and really a major drawback. The room was TINY even by my standards. You would think you were in NYC... More 

Was this review helpful? Yes 2
Ontario
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2011

My running friend and I stayed at the Indigo for the Ottawa Marathon, May 2011. It was just over a block from the start line which is incredibly convenient and exciting too. The walk to the Parliament Buildings, Byward Market and the Rideau Centre were really a mere stroll. Parking was a bit inconvenient - if you need to access... More 

Was this review helpful? Yes 3
Syracuse, New York
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 11, 2011

This was a fantastic hotel. We stayed in a suite on the 3rd floor. It was beautiful! Dark hard wood floors, jazuzzi tub, sitting area with couch and coffee table. The common area of the hotel was elegant with a fireplace and couches. The staff were super friendly and helpful, with advice on money exchange, where to go, how to... More 

Was this review helpful? Yes 2
Toronto
Top Contributor
107 reviews 107 reviews
20 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed November 11, 2011

I thought the hotel was excellent, it was located downtown, very accessible to all the attractions. The room was amazing, it had such a cozy, warm feeling to it.

Was this review helpful? Yes 2
Montreal
Top Contributor
99 reviews 99 reviews
22 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed November 6, 2011

I liked the Indigo and would stay there again. Service and food at breakfast in the restaurant could use some improvement though.

Was this review helpful? Yes 2
IHGCare, ihgcare at Hotel Indigo Ottawa Downtown, responded to this review

Dear GingersMom66, Thank you for taking the time to communicate your concerns via Tripadvisor. I apologize for any inconvenience you have experienced. I am glad to hear you did enjoy your stay in our hotel. I was disappointed to read that you had a poor service experience when you visited the restaurant, I have taken note and wish to thank... More 

Toronto
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 31, 2011

This 'boutique' hotel has spacious rooms and lovely queen size beds, but misses the mark in some areas. While the 'spa' shower sounds great, not having the space enclosed makes it cold. The glass shower wall across from the vanity mirror unnerved a few of the family. No makeup mirror and only dim side lighting, make it hard for a... More 

Was this review helpful? Yes 1
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