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All 67 Ottawa hotels

Hotel Indigo Ottawa Downtown

3.5 of 5 Hotel   |   123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada (Byward Market Area)
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Ranked #24 of 67 hotels in Ottawa
A recent review
3 of 5 stars Reviewed August 7, 2010
tangering Toronto, Canada
  • Reviews (537)
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537 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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There are newer reviews for Hotel Indigo Ottawa Downtown
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Toronto, Canada
1 review
3 of 5 stars Reviewed August 7, 2010

We travelled to Ottawa for our honeymoon and stayed at the Hotel Indigo for four nights. Upon arrival, things went very quickly and we were checked in with no problems. The parking was a bit tricky to find, but once there it was fine. The escalator going from the parking elevator to the hotel was broken so we had to... More

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Newton, Massachusetts
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 2, 2010

We had two beautiful, immaculate , connecting rooms on the fifth floor facing the library. Maid service was excellent. Internet rooms (3 computersé2rooms) were private and seldom occupied. Excellent fitness room and equipment. Good enough (shared with Marriott) swimming pool. Very friendly, efficient staff. Etiquette friendly customers. Not a hotel for young children. Five very short blocks (less than 5minutes)... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed July 6, 2010

Took my husband here for part of a weekend surprise getaway. Was looking for something a little "different', and the idea of the "boutique hotel" was appealing. A little hard to navigate for check-in, etc. They do have valet parking - which I would suggest. The hotel shares a parking garage with the adjoining Marriot hotel. Small spaces. Wouldn't suggest... More

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Toronto, Canada
1 review
3 of 5 stars Reviewed June 25, 2010

I called the hotel three times for directions no one picked up 2 out of 3 times, once someone did they gave me an excuse that they were busy...? okay. I checked in half hour later before circling the block four times before i found out how to use the parking. I definetly suggest not bringing your vehicle to this... More

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Halifax, Nova Scotia
15 reviews 15 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 16, 2010

This hotel is in a great location and nicely appointed. Great little business Centre, restaurant etc..the main problem being that the noise coming from other rooms and hallway is often loud and can be heard quite clearly. We had the unfortunate experience of listening to the couple next door all night long and then there was an individual arguing on... More

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Boston, Massachusetts
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 13, 2010

I can't say enough about how excellent this hotel was. The rooms were clean and spacious, good work space and an above average fitness center. I'll stay here next time I'm in Ottawa.

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Tecumseh, Canada
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 8, 2010

Three night stay at this boutique hotel was superb in every way.Location, room, service, value could not be beat. I read a Trip Adviser review for this hotel recently that said "best hotel room ever". "Sure" the sceptic in me said. But as it turns out I don't know how you could improve on any aspect of our stay.By extension... More

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17 reviews 17 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 30, 2010

Check-in is fast, staff pleasant, room was good size, just a shower, no tub - ask for a room with a small fridge - they are sometimes available. Health club and pool is shared with Residence Inn next door - there's a Tim Horton's there as well. Druxy's across the street is good for a quick breakfast or go do... More

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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 25, 2010

my hubby and i stayed at this hotel last year. love this hotel for the following reasons, 1) great loc. - nearby the parliament hill, byward market - approx. 5-10 min walk 2) good service 3) chic room 4) clean facility very happy with our stay. mine you though underground parking and facility (i.e. swimming pool) are shared with the... More

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Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Thank you for taking the time to write about your stay experience with us at Hotel Indigo. It sounds like you stayed with us a year ago which makes your review even more remarkable in that you were still inspired to share your thoughts a year later. Thank you for that! We are attached to the Residence Inn by Marriott... More

Top Contributor
106 reviews 106 reviews
28 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed May 22, 2010

Excellent hotel. Perfect location. Great service. Best hotel room I have ever been in. Will stay there again.

Was this review helpful? Yes
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Thank you for taking the time to post your thoughts on TripAdvisor about your recent stay with us at Hotel Indigo Ottawa. I was very happy to read your review and see that we have "the best hotel room" you have ever been in (I hope it wasn't the first one you've ever been in!). Our goal is to deliver... More

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Additional Information about Hotel Indigo Ottawa Downtown

Address: 123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Ottawa Downtown 3.5*
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Also Known As:
Ottawa Hotel Indigo

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Room/suite (58)
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Hotel & grounds (36)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Romantic Hotel in Ottawa #16 Business Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
Hotel Indigo is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at Hotel Indigo enjoy our indoor pool, whirlpool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. Hotel Indigo Ottawa, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. Hotel Indigo Ottawa is ideal for business travelers since we're located just minutes from companies such as Bell Canada and NAV Canada, as well as many government offices and the Ottawa Convention Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, Phi Bistro & Bar, where the food is fresh and the service is inspiring. ... more   less 
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