We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Indigo Ottawa Downtown

Hotel website
Hotel deals
123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada
Special Offer
Save 10-30%
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Indigo Ottawa Downtown
View Map
Add Photo Write a Review

748 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Hotel Indigo Ottawa Downtown
See the most recent reviews
Winnipeg, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I try to use this as my regular hotel whenever in Ottawa given its central location, quiet and always spotless appointments. Staff is always eager to help and pleasant to deal with. BTW, the barber in the lobby is the best I have been to. Whenever I know I am going to Ottawa from Winnipeg, I save my haircut for... More 

Helpful?
Thank Darrell M
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Darrell M, Thank you for choosing Hotel Indigo as your hotel of choice when travelling to Ottawa. We love to receive feedback from our guests, especially our regulars! We have shared your comments with our team as well as the barber. He was very pleased to hear your feedback! We look forward to seeing you again on your next... More 

Carbonear, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed at this Hotel for 3 days. The accommodations are pretty standard, nothing luxury which was fine with me. The Hotel and rooms were clean and provide good value. The pool area and hot tub was also very good. The best attribute is the location of the Hotel. It is located within walking distance of many attractions in downtown Ottawa... More 

Helpful?
Thank Paul H
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Paul H, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience on Tripadvisor. Our goal is to deliver an inspired stay experience and we are delighted to read you enjoyed your stay with us from the cleanliness to the facilities to the location. As you discovered,... More 

Fredericton, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent two nights at hotel Indigo during Christmas while visiting our family. Friendly staffs, comfy room. Very clean and beautiful decoration for Christmas 🎄🎉You can to pay 21$ for parking but I guess in big city like Ottawa that's a fair price.

Helpful?
Thank lara2689
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear lara2689, Thank you for choosing Hotel Indigo to spend your holidays and for sharing your stay experience. Our goal is to earn a 5 Star Rating with our guests and we are delighted this was the case for you! I am happy to read you found our staff friendly and the rooms to be comfortable and we have shared... More 

Charlotte, North Carolina
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's a little weird for a parking garage to be the thing that makes the biggest impression on you when staying at a hotel, but this was one for the ages. Not only are the turns heading underground barely negotiable with a normal sized car, they are "two way" traffic, so if someone's forgotten their headlights, you can't even see... More 

Helpful?
Thank John W
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear John W, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience. Please accept my apologies for your frustration with our parking garage. As a downtown hotel our options for parking are limited unfortunately. The great thing is our location is in a perfect place to explore... More 

Toronto, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Excellent hotel in downtown Ottawa; 3 blocks from Parliament Buildings; surrounded by cafés and restaurants. The room was very comfortable. The temperature of the pool is on the 'cool side'; the hot tub is quite nice. Underground parking is available but is inconveniently located at hotel next door which requires 3 set of steps (e.g., with luggage). Parking is not... More 

Helpful?
Thank PabloRGW
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear PabloRGW, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience on Tripadvisor. Our goal is to earn a 5 Star Rating from all of our guests and we are delighted to have achieved it with you! I am happy you enjoyed your room as well as... More 

Luxembourg City, Luxembourg
Level Contributor
166 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed January 2, 2016

We stayed in this hotel for a few days while visiting Ottawa. The hotel is right tin the middle of downtown and easy access to interesting places: Parliament, canal, market, parks, river, shops...We enjoyed the Christmas lights in the park by City Hall. You park tight on the street when you get there while you unload. After checking in you... More 

Helpful?
1 Thank brozas
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear brozas, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience on Tripadvisor. I am delighted to read that you found our location to be ideal, our staff friendly and pleasant and enjoyed your dining experience with us. We look forward to inviting you back on your... More 

Melbourne, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 1, 2016

Initially we had a small problem with our suite (internal windows and no external light) but Heidi on front desk dealt with it quickly and effectively and moved us to another room that met all our requirements. Location was great - a few hundred metres from all the downtown amenities. Staff were excellent and welcoming and very friendly. A great... More 

Helpful?
Thank donplow
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear donplow, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience on Tripadvisor. Welcome to Winter in Ottawa! Even we were thrown off by the 30 cm of snow that fell so quickly. Weather likes this makes our location even more enjoyable as we are so close... More 

Gouldsboro, Pennsylvania, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

Hotel was located in downtown, in close proximity to museums and restaurants, allowing us to leave the car in the garage and enjoy this small but beautiful city. Outstanding customer service, nice rooms and even a swimming pool. We didn't eat at the restaurant, because there were numerous other options at close distance.

Helpful?
Thank Aurelio B
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Aurelio B, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience. I am delighted to read that you enjoyed your stay with us and were able to take advantage of all that our neighbourhood has to offer within walking distance. As well that you found our... More 

St. Catharines, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 22, 2015

My family spent one night at the hotel. We enjoyed the stay. Hotel was quiet. We overlooked the lobby and parking was no problem. Yes, we paid $21 a night to park but it is expected in cities. Overall, good location and stay.

Helpful?
Thank KADiiorio
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear KADiiorio, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to share your stay experience. I am delighted to read that you enjoyed your stay with us, finding our rooms to be quiet and location good. We look forward to inviting you back on your next visit to our neighbourhood. Best,... More 

Queretaro, Mexico
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 22, 2015

This hotel is totally for business travelers: the location, the amenities and the room are perfect for this purpose. I went with my boyfriend on a quick trip to Ottawa to see the northern lights show. It's close to the highway and several places of interest; super close of the parliament hill. The only wrong thing is the parking, total... More 

Helpful?
Thank Miguel G
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Miguel G, Thank you for choosing Hotel Indigo for your recent trip to Ottawa and for taking the time to share your stay experience. I am delighted to read you enjoyed your stay with us and our location suited your trip. We are within walking distance of all our neighbourhood has to offer. I hope you enjoyed the Light... More 

Questions? Get answers from hotel staff and past guests. Ask a question

247 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (192)
Viewed
Room/Suite (67)
Viewed
Hotel & Grounds (41)
Viewed
Bathroom (25)
Viewed
View from Room (5)
Viewed
Pool/Beach Area (8)
Viewed
Dining (1)
Viewed
Business Center/Function Rooms (1)
Viewed
1:37
Videos (1)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (10)
Viewed
Bathroom (2)
Viewed
Room/Suite (27)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (2)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Ottawa hotels
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#8 of 69 in Ottawa
4.5 of 5 stars 1,576 reviews
ARC The Hotel
#19 of 69 in Ottawa
4.0 of 5 stars 929 reviews
Lord Elgin
#18 of 69 in Ottawa
4.0 of 5 stars 1,919 reviews
Show Prices
Show Prices
Show Prices
Byward Market Area
Fairmont Chateau Laurier
Byward Market Area
Delta Ottawa City Centre
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay
#