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Hotel Indigo Ottawa Downtown

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123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada
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Hotel Indigo Ottawa Downtown
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Hotel Indigo Ottawa Downtown
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641 reviews from our community

Traveler rating
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    103
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    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nova Scotia's Bay of Fundy and Annapolis Valley, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We have just returned from a weekend trip to Ottawa for the Ottawa Half Marathon. This hotel was an extremely convenient place to stay as it was close to the start/finish line, walking distance to the Race Expo, and walking distance to good restaurants, and was race friendly. They provided earlier than usual breakfast hours, breakfast in a bag for... More 

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Halifax, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel itself is somewhat basic but definitely adequate. Great location in downtown area, and walking distance to anywhere you want to go. The staff are coourteous and professional. In particular "Shirley" who checked me in greeted me by name the next morning as I crossed the lobby! The hotel was at capacity so she must have served many people... More 

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Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Janet B, Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for sharing your stay experience on Tripadvisor. I am delighted you found our service to be great and our staff friendly. We have an amazing team at Hotel Indigo and I am always very appreciative when they are recognized. I will definitely share your... More 

Adelaide, Australia
Top Contributor
56 reviews 56 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Indigo hotel in May 2015, the location to Parliament hill was good and to all of the other attractions The staff were really friendly and helpful and the free breakfast was also ok We chose the green friendly option (if you do you get a voucher for $5:00 ) to use in the restaurant we never... More 

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Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Jon-Tony C, Thank you for choosing Hotel Indigo for your hotel of choice on your recent stay in Ottawa and for sharing your stay experience. We appreciate all feedback we receive from guests such as yourself as it allows us to reflect on the service and product we are providing and make necessary improvements. We are located in the... More 

Turku, Finland
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is a standard North American hotel. You get what you expect but nothing more. It's centrally located in downtown Ottawa close to all major sights and a huge shopping mall. No breakfast buffet is available.

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Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Thank you for staying with us on your last visit to Ottawa and for sharing your experience. The comments and feedback we receive from all of our guests allows us to continuously improve upon the product and service. Our hotel is centrally located within walking distance of all our neighbourhood has to offer and it sounds like you enjoyed... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We booked one of the king size rooms, well laid out, good bed. The best feature of the rooms was definitely the power of the shower. Awesome. What really makes this place though is the Resturant and bar staff. Jim recommend the breakfast burger on the first day. What a revelation, it's amazing. Pat, Katherine and Steve, make the evening... More 

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Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Sam C, Thank you for sharing your stay experience on Tripadvisor regarding your recent stay in Ottawa. Our goal is to deliver a 5 Star Rating with all of our guests and I am delighted this was the case for you! We have an amazing team that work very hard and I am always very appreciative when a guest... More 

Senior Contributor
23 reviews 23 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is staffed by very friendly and helpful people who are focused on making their guest's stay are welcoming and enjoyable as possible. I arrived after 11PM at the hotel and the front desk person showed me where I could purchase some drinks and snacks at such a late hour. He also showed me where I could exchange currency... More 

Was this review helpful? Yes
Indigo08, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Roy P, Thank you for sharing your stay experience with us on Tripadvisor. Our goal is to receive a 5 Star Rating from all of our guests and I am delighted this was the case for you! We have a team of wonderful employees who work hard every day to ensure our guests feel welcome and ensure our guest... More 

Petawawa, Canada
Top Contributor
67 reviews 67 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This boutique hotel is highly recommended. In addition to a great location, the rooms are new, clean and the beds are super comfortable. It is a hidden gem. Parking is a bit steep but you can park there before checking in for the afternoon. Just call the hotel in advance and arrange for a parking slip for the day. Saves... More 

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Montreal
Contributor
17 reviews 17 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 14, 2015

Close to restaurants (pubs, fast food, sit-down full service etc.) Do check out the nearby Scone Witch for coffee and breakfast! Offers (paid) indoor parking. Decor is unfinished, as they are still renovating. Entrance from the parking lot to the hotel is a bit dodgy, as the interior is literally TWO hotels interconnected. Anyone arriving from the parking garage should... More 

Was this review helpful? Yes 1
Charlottetown, PEI
Top Contributor
301 reviews 301 reviews
65 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed April 7, 2015 via mobile

Stayed for three nights on business. Not only convenient to the office but also easy walking distance to most Ottawa sites. I was fortunate to get an upgrade (platinum member) so I enjoyed a jacuzzi tub and small fridge in the room. Fortunately I used the app to check in and noticed an additional points offer if you ordered from... More 

Was this review helpful? Yes 3
Toronto, Canada
Top Contributor
72 reviews 72 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 6, 2015

Great budget hotel in the heart of the city. Location is convenient, there's a Starbucks around the corner and it's within walking distance the Rideau Canal and sightseeing location. We arrived late at night on Good Friday, and the two front desk agent who checked us in was fun and friendly! The beds are extremely comfortable but the pillows are... More 

Was this review helpful? Yes 1
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