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Hotel class 3.0 of 5
123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada
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Reviews you can trust

92% Recommend
4.5 of 5 stars 84 reviews
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All (84)
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5 of 5 stars
GeorgeAli   5 contributions
Edinburgh
Nov 3, 2009 | Trip type: Couples New

Spent two consecutive weekends at this downtown hotel and found it to be extremely comfortable and centrally situated for many of the city attractions. The staff were without exception, always polite,friendly and most helpful. The rooms were spacious,the beds very comfortable and even a choice of pillows all of which contributed to a most enjoyable experience. I wouldn't hesitate to... more

Management response from
Indigo08, General Manager

Thank you for taking the time to write about your stay with us at Hotel Indigo on tripadvisor.com. I am happy you chose our hotel when in Ottawa and that you enjoyed your stay so much. We are in a great location to visit the city attractions. I'm happy the team inspired you to comment on them. We have a...

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5 of 5 stars
ukads   15 contributions
Brighton, England
Oct 27, 2009 | Trip type: Friends getaway

We stayed at this hotel for three nights whilst visiting Ottawa. I parked in the city owned car park just up the street for free over the weekend, the hotel charges for parking your car. First impressions were great. The lobby was beautifully decorated and smelt delightful. The reception staff member I dealt with was Canadian who was very friendly... more

Management response from
Indigo08, General Manager

Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for posting your thoughts of the hotel on tripadvisor.com. It is the feedback from guests like yourself that allows us to improve upon our product and service. I am so happy you enjoyed your stay with us and found our staff to be friendly and your room...

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5 of 5 stars
video55   10 contributions
Ottawa, Canada
Oct 18, 2009 | Trip type: Couples
1/1 found this review helpful

What a beautiful hotel, somewhat of a secret not many people knew about this hotel. The rooms were gorgeous, beds were comfy, great service!! Highly recommended! more

Management response from
Indigo08, General Manager

Thank you for staying with us at Hotel Indigo on your recent trip to Ottawa and for posting your thoughts of our hotel on tripadvisor.com. I'm happy you enjoyed your stay with us and would recommend us to others. It is the feedback from guests like yourself that allows us to improve upon our product and service. And it is...

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4 of 5 stars
HappyTrailsForever   1 contribution
Greater Toronto Area
Oct 15, 2009 | Trip type: Couples

Really enjoyed our stay at Hotel Indigo. The location is great, only a 10 minute walk to downtown. The room was spotless and well appointed - no grotty hotel carpet underfoot. The bed/bedding was very comfortable. The heating/cooling system is efficient but quiet, you don't even know it is running. The clock radio has a built in CD player and... more

Management response from
Indigo08, General Manager

Thank you for taking the time to write about your stay with us at Hotel Indigo on tripadvisor.com. It is the feedback received from our guests that helps us to improve upon our product and service. Our goal is for our guests to feel inspired, refreshed and renewed when they stay with us so it was great to see you...

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5 of 5 stars
kdlToronto   4 contributions
Toronto
Oct 12, 2009 | Trip type: Couples

My husband and I have had a run of good luck with hotels recently and I believe that TripAdvisor is the main reason for that. We have been using this site to check hotels before we decide where to stay and have not been steered wrong yet. Indigo is another example of a great hotel that deserves its high star... more

Management response from
Indigo08, General Manager

Thank you for taking the time to share your feedback on tripadvisor.com about your stay with us at Hotel Indigo. It is a great place for people to get "real' feedback on hotels. I am so happy to read that you found the hotel to be so comfortable and suitable for you & your husband (I love the Aveda products...

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4 of 5 stars
AJ&ERtravel   37 contributions
Vancouver Island, Canada
Oct 7, 2009 | Trip type: Couples

When we are doing the weekend thing it appears to be our destiny to share hotels with sports teams and wedding parties. Not so at the Indigo - it was quiet as a mouse in a lovely corner room on the fifth floor. The room was clean and confortable, the bathroom roomy and well organised with lots of towels, soaps... more

Management response from
Indigo08, General Manager

Thank you for taking the time to share your feedback on tripadvisor.com about your stay with us at Hotel Indigo. It is a great place for travelers and hotel management alike to review what is great and what is not so great about a hotel. We have an amazing team at Hotel Indigo that I am very proud to be...

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4 of 5 stars
spalomaki   24 contributions
deep river
Sep 27, 2009 | Trip type: Couples

We were there for a concert at the National Arts Centre and we were very pleased with our stay. At check-in, it went smoothly and the clerk even recommended that instead of paying the $20 per day for parking, we find a spot on the street as metered parking is free in Ottawa on weekends. We did drive around but... more

Management response from
Indigo08, General Manager

Thank you for taking the time to write about your stay with us at Hotel Indigo on tripadvisor.com. It is the feedback we receive from our guests that allows us to continuously improve upon our product and service. I am glad to read you enjoyed your stay with us and found the staff to be so friendly. We have an...

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4 of 5 stars
gemofanm   1 contribution
Peterborough, ON
Sep 25, 2009 | Trip type: Business

My sister and I stayed at the Hotel Indigo while I conducted research. We arrived late, and were welcomed warmly. We also got a very good price because we were there for over three nights. Price Very affordable, especially if you fail to factor in the parking charges. Parking-- not great. We were asked if we needed to park, which... more

Management response from
Indigo08, General Manager

Thank you for taking the time to write such a detailed review of your recent stay with us at Hotel Indigo. It is the comments and feedback we receive from our guests such as yourself that allows us to improve upon the product and service. I am glad you were happier and more comfortable in the second room you stayed...

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5 of 5 stars
twotravellersonthego   1 contribution
ontario
Sep 23, 2009 | Trip type: Business
1/1 found this review helpful

First, let me state this hotel is EXCELLENT! I use trip advisor as a tool to refine my decision as to which hotel I will stay at. For that reason I will first comment on my personal experience, and then offer my view on a few of the points others have commented on. We (2 people +1 cat) stayed for... more

Management response from
Indigo08, General Manager

First of all, thank you for taking the time to write about your stay experience with us at Hotel Indigo. We appreciate all feedback we receive from our guests as it helps us to improve upon our product and service. Secondly, all I can say is WOW! Thank you SO much for taking the time to provide such a detailed...

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5 of 5 stars
scapaflow40   20 contributions
Kamloops, Canada
Sep 17, 2009 | Trip type: Business, Solo travel

Stayed here for two nights this week. I like the design of the lobby space. It is open and airy. The front desk staff were professional, cheerful and friendly. The room was comfortable but in my case a bit dark due to a view of the wall of the next building. I like the wall art. It is not overdone... more

Management response from
Indigo08, General Manager

I would like to thank you for taking the time to write about your stay experience with us at Hotel Indigo on tripadvisor.com. It is the direct feedback we receive from our guests and the comments on sites like tripadvisor that helps us continuously improve upon our product and service. I am happy you enjoyed your stay with us and...

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Hotel Indigo Also Known As

  • Ottawa Hotel Indigo
Address: 123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada
Ottawa Hotels Hotel Indigo
4.5/5.0
84