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All 66 Ottawa hotels

Brookstreet Hotel

4.0 of 5 Hotel   |   525 Legget Drive, Ottawa, Ontario K2K 2W2, Canada (Kanata)
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81%
Ranked #11 of 66 hotels in Ottawa
A recent review
5 of 5 stars reviewed 2 days ago
GregKatrina Cobden, Canada
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553 people have reviewed this hotel

Traveler rating
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137
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123
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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English first
Cobden, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great & clean room, comfortable beds, friendly & helpful staff (we had to call maintenance and they were there immediately & fixed the sink issue). Pool area is great (although a bit hard to find!). We also used the spa - massages were great, pedicures seemed a bit rushed/simple unfortunately. Spa staff (who were great when I called to inquire... More

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Getaway with three teens. Fantastic. Relaxing and energizing. Staff and service are wonderful! Music is great. Nothing I didn't like. I need more characters lol but I am not sure what else to say! I loved every minute and would return

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Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

first impressions of the hotel is impressive as you approach. The hotel is well marked with highway & street signs to find it. Check in was quick & efficient. Make sure you get your parking pass for the underground parking! The room we had overlooked the golf course & downtown Ottawa. The room was very nice, bed one of the... More

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Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear 832DonnaD, Thank you for taking the time to review your recent stay at Brookstreet. We are delighted to hear that you enjoyed everything—from your guestroom and the amenities to live jazz and our Sunday Brunch spread. It sounds though like you have to return, to take full advantage of our spa, gym and pool offerings. We work hard at... More

Calgary, Canada
Top Contributor
73 reviews 73 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We didn't take full advantage of the ammenities on this trip but we will in the future. Outstanding golf course, excellent gym and spa. Good location. Staff was exceptional and room was well appointed and clean. Good value. Thanks Brookstreet!

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Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear hulstonfive, Thank you for reviewing your recent stay. We are delighted to hear that you enjoyed your time with us and that you are already planning a return visit. Our golf course will be opening soon, along with our outdoor pools, and we also offer complimentary bike rentals throughout the warmer months. Plenty to do and to explore! And... More

Kingston, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place was awesome. My 7 year old son and I went to a sens game and stayed over night here. The place was very impressive as soon as we walked in. We checked in early with no problems. the girl at the front desk was very friendly and helpful with explaining the hotel and its amenities. My son got... More

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Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear Marley899, Thank you for choosing Brookstreet for your Sens Game Getaway. We are delighted to hear that you and your son enjoyed your stay with us and that the cookies and milk at bedtime were a hit. Sadly it’s the Sens’ offseason now, but if you feel like a Spring/Summer getaway, please visit us again and enjoy our indoor... More

Aurora, Colorado
Top Contributor
51 reviews 51 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently in Ottawa on business and thoroughly enjoyed my stay at the Brookstreet Hotel. I was traveling with four other colleagues and each of us commented favorably about the well appointed, smoothly run, and expertly staffed experience. Our three nights were memorable for all the right reasons, e.g. phenomenally comfortable rooms, excellent dining, great location. Highly recommend for business travelers... More

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Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear troyyz, Thank you for choosing Brookstreet and for taking the time to review your ‘great visit’. We are delighted to hear that you and your colleagues enjoyed your three night stay and hope to welcome you back in the near future. More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

This was my second visit to the Brookstreet Hotel for the Ottawa Valley hunt Ball which was held this year on May 2nd. Last year we had exceptional service and food but this year they dropped the ball big time on the service side of things. It was a buffet style meal, however there were no staff to help direct... More

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Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear Chris W, Thank you for attending this year’s Ottawa Valley Hunt Ball, hosted at Brookstreet. We aspire to create sensational hotel experiences for each guest during every visit here at Brookstreet; and hence—exceptional service standards are what we strive for. Your feedback is very much appreciated and will be reviewed internally with our teams and also the organizers. Again,... More

Toronto, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Sorry for this wall of a post… An $80 cab ride from the airport later, I arrived at the hotel. The main doors open outward (pull), so if you have bags in your hands, prepare to set them down, open the door and then pick them up again. Silly design. As you check in, you realize previous complaints have gone... More

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Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear M J, Thank you for staying with us and for taking the time to post such a detailed review. We are delighted to hear that you enjoyed your Charred Steak Salad, but regret that your overall experience at Brookstreet did not meet your expectations. Your feedback will be shared with our teams to ensure shortcomings you highlighted are being... More

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We live in Ottawa but needed a get away for 1 night, with our 8 and 10 year old kids. We reserved a jr suite which was very comfortable and spacious. The kids slept on the pullout couch and we had the VERY comfortable King bed in the bedroom. We'd read on line about Zone 525 (arcade) so my son... More

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Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear LaGouge2014, Thank you for choosing Brookstreet for your recent family escape weekend and for taking the time to review your experience. We are delighted to hear that you enjoyed the comfort and space of our Junior Suite and that your dinner and service in Perspectives Restaurant were great, along with your ‘take-away’ cookie dessert. Our complimentary family activities have... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We spent the weekend at Brookstreet Hotel in Ottawa. It is the most wonderful home away from home. The rooms, including the bathroom, were spacious and immaculate. The beds were the most comfortable I have ever slept in, and the pillows were perfect (a rare thing). We were there with our daughter, son-in-law and grandchildren, and all of us enjoyed... More

Was this review helpful? Yes 1
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear David P, Thank you for choosing Brookstreet for your recent family get-together. We are delighted that you enjoyed your stay and that you had a chance to experience everything—from our on-site spa to the gym and pools to our dining options. The Keurigs in the guestrooms are a recent addition, and decaf options are available on request. "The most... More

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Additional Information about Brookstreet Hotel

Also Known As:
Brookstreet Hotel Ottawa
Brook Street Hotel
Address: 525 Legget Drive, Ottawa, Ontario K2K 2W2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Kanata
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Ottawa
#6 Romantic Hotel in Ottawa
#10 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Brookstreet Hotel 4*
Official Description (provided by the hotel):
A double four-diamond recipient since opening, Brookstreet offers the very best in luxury accommodation and fine dining. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Café, play a round on The Marshes championship golf course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools. ... more   less 
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