We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 66 Ottawa hotels

Brookstreet Hotel

4.0 of 5 Hotel   |   525 Legget Drive, Ottawa, Ontario K2K 2W2, Canada (Kanata)
Hotel website
Hotel amenities
Offers & Announcements
15% Off Best Available
Save Saved
You added Brookstreet Hotel to your Saves list
Brookstreet Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
81%
Ranked #13 of 66 hotels in Ottawa
A recent review
3 of 5 stars reviewed 5 days ago
MrBelano Montreal, Canada
  • Overview
  • Reviews (621)
  • Photos (167)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (136)
  • Location
  • More
true
Write a Review

621 people have reviewed this hotel

Traveler rating
    304
    199
    74
    25
    19
See reviews for
156
193
20
139
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Montreal, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

The bed was so comfortable, room was quite nice. But we didn't appreciate the service that much, employees acting like money has no value. Almost no service for the sunday brunch and got charged 75$ for 2 plates of eggs/bacon from the sunday brunch (we read brunch was 20$ each but it seems that it almost doubles on sunday... like... More

Was this review helpful? Yes
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear MrBelano, Thank you for choosing Brookstreet and for taking the time to review your experience. We are delighted to hear that your guestroom was to your liking, but disappointed to read about your feedback in regards to our service, or lack thereof. Our Sunday Brunch spread is available at $32.95 per person, featuring a wide variety of dishes such... More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I love the brookstreet hotel! We first went there on our 10 year anniversary and came back again for our 15 year anniversary! The hotel is gorgeous, staff are very friendly and helpful! The food is amazing and the spa was very relaxing! Definently will come back again!

Was this review helpful? Yes
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear Kathy S, Thank you for choosing Brookstreet for your anniversary getaways! We are delighted to hear that you enjoyed your stays and had the opportunity to enjoy our food and spa offerings. Please come and visit again—maybe for your 16th anniversary? More

Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Brookstreet in Aug 2014 for business. Unfortunately my luggage was lost by the airline. By the time the luggage was found and delivered to the Brookstreet, I had already checked out. But the hotel took care of shipping my bag back to me. My clothes actually arrived home before I did. Special thanks to Glen &... More

Was this review helpful? Yes
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear Matt J, Thank you for taking the time to review your recent stay at Brookstreet. Travelling on business with lost luggage—not fun. Despite that you enjoyed your stay and remember our wonderful service? We are delighted to hear that and hope to welcome you back sometime in the near future. More

Ottawa, Canada
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Jazz every night in Options lounge is notable because the sound is good so that chatting patrons are not too noticeable. Food is good, but beer selection could benefit bi having more choices.. Weekend brunch is excellent, both for quality and variety.

Was this review helpful? Yes
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear philnomore, Thank you for reviewing your stay at Brookstreet. We are delighted to hear that you enjoyed our live jazz and brunch offerings. Please come and visit again sometime soon. More

Toronto, Canada
Top Contributor
86 reviews 86 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

The man who greeted us around 10 p.m. on a Friday night couldn't have been more welcoming, attentive or helpful. If only folks considered recruiting more people like him to work at the front desk - he explained things quickly and professionally in a warm friendly manner, much as I would imagine an owner to do. It was just one... More

Was this review helpful? Yes
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear Stewsview, Thank you for choosing Brookstreet and for taking the time to review your recent stay. We are delighted to hear that you were impressed from the moment you set foot into our hotel. We strive to make each and every stay extraordinary and memorable through the personal and caring service you describe. Again, thank you for your feedback.... More

1 review
4 of 5 stars Reviewed 1 week ago

The rooms are always very clean and the linens are pristine. Very close from my work. Very good but a little expensive food in the restos. Breakfast are expensive but the cafeteria is a good option, fast and good.

Was this review helpful? Yes
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear Byron A, Thank you for staying at Brookstreet and for taking the time to review your experience. We are delighted to hear that you enjoyed your past stays and look forward to welcoming you back in the near future. More

Kingston, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

We have stayed at the Brookstreet hotel several times. The rooms are always very clean and the linens are pristine. We have always found the rooms to be quiet and have never had an issue with noisy neighbours, fortunately. However this past weekend was very busy at the hotel and when we went to park our car at 9:30pm, we... More

Was this review helpful? Yes
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear Guest634, Thank you for your repeat visit to Brookstreet and for taking the time to review your experience. We are delighted to hear that you enjoyed your stays. In regards to our overflow parking garage—thank you for highlighting the issue. We have shared your comments with the teams to address it. Again, thank you for choosing Brookstreet. We hope... More

Kingston, Canada
1 review
3 of 5 stars Reviewed 1 week ago

The elevator security was annoying. We were on the tenth floor and our room key wouldn't let us go to a floor above 10. We were at a wedding and our party were on floors from the bottom to the 18th. We should have been told that our elevator card wouldn't let us go above our room floor. I had... More

Was this review helpful? Yes
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear Lonnie L, Thank you for reviewing your recent stay at Brookstreet. The elevator nuisance you are describing is in fact a security feature a lot of our clients value very highly, as it prevents guests from randomly roaming floors. For groups, such as yours, the elevator keys can be programmed in a way to allow access to multiple floors.... More

Pembroke, Canada
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Everyone raves about Brookstreet so my hubby and I tried it out. Location is kinda out of the way. The extra cost for parking is very annoying. I found our rooms on the small side. The pool was great as it had kids area for our son. The arcade had a breaker out so we could not use it which... More

Was this review helpful? Yes
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear Fridaythe13th, Thank you for staying at Brookstreet and for taking the time to review your experience. We are delighted to hear that you enjoyed our pool facilities and kids’ activities. Such bad luck that our games room was out of commission. It is open seven days a week and a big hit with our little guests. Again, thank you... More

1 review
3 of 5 stars Reviewed 1 week ago

Rooms are great and the service to room is quick and friendly. Front desk staff is spot on as well. Was disappointed with the Lounge staff. I found a large hair in my vey expensive martini. Drink was replaced but not was comp'd...as I thought it should have been, and hearing the staff giggle about the hair was unprofessional. Dinner... More

Was this review helpful? Yes
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review

Dear Tasha P, Thank you for taking the time to review your recent visit to Brookstreet. We are delighted to hear that you enjoyed your dinner at Perspectives and your overnight stay, however disappointed to read about your experience in Options Jazz Lounge. We have shared your feedback with the teams to remind all staff of our service standards. As... More

Owners: What's your side of the story?
If you own or manage Brookstreet Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Brookstreet Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Brookstreet Hotel

Address: 525 Legget Drive, Ottawa, Ontario K2K 2W2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Kanata
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Brookstreet Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Tingo, Priceline, BookingOdigeoWL, TripOnline SA and Venere so you can book your Brookstreet Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Brookstreet Hotel Ottawa
Brook Street Hotel

167 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (139)
Viewed
Room/suite (33)
Viewed
Hotel & grounds (15)
Viewed
View from room (10)
Viewed
Dining (5)
Viewed
Bathroom (9)
Viewed
Pool/beach area (8)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (6)
Viewed
Dining (7)
Viewed
Room/suite (6)
Viewed
Pool/beach area (3)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Ottawa with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Ottawa #5 Romantic Hotel in Ottawa #10 Business Hotel in Ottawa #16 Family Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
A double four-diamond recipient since opening, Brookstreet offers the very best in luxury accommodation and fine dining. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Café, play a round on The Marshes championship golf course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools. ... more   less 
Number of rooms
276

Questions & Answers

Questions? Get answers from Brookstreet Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer