We were in town for our daughter's wedding. Your prices for room rentals were the same as the much lesser chains, but you offer more in the quality and high end touches. However, we did not like all the extra charges. Internet is so much a part of the everyday experience and it is free at just about every other... More

Quality, clean hotel with very friendly reception by all staff. Large room. Watch out for the extra costs such as internet and parking fees. The bar had live jazz music every night I was there, some better and quieter than others. Room fitted with bath/shower, but water was not hot enough and ran slowly.

I stayed on a corporate rate which included Internet access and parking. Good thing too - for a hotel started by the founder of Mitel, and a hotel that IS TARGETED AT HIGH-TECH BUSINESS TRAVELLERS, the fact that they charge for Internet access is ridiculous and laughable. During my stay NOT ONCE was I able to connect without having to... More

I spent one night at the hotel, this was my second time there. The staff is very helpful. The rooms are very clean, the bed and pillows are extremely comfortable. I used the pool which is a nice facility. I went to the spa and had a massage. I also ordered room service. The food is good, but pricey for... More

Everything was good to me and my family, the only suggestion will be the fridge in room need key was not very ... and the towel in washroom was kind of worn out compare the same class hotel in other place.

I stayed for 2 night on business and enjoyed the hotel overall. The bed was big and comfy with fantastic pillows. The room was clean and I had no issues with the internet access. The bathroom was large and well appointed, but the bathtub/shower is tiny! The shower could really benefit from having curved rods for the curtains to at... More

My wife and I decided we needed couple time, so took advandtage of the B-Rejuvenated package. Wow, everything, everyone was absolute amazing. We started our stay with manicures, the spa staff are extremely friendly and great at their skills. We then got to enjoy the most amazing meal ever with the best server. The drinks were also amazing. Check in/out... More

Large room with a nice view (of not much, but since Ottawa is so flat you can see a long way from the 11th floor). Great gym/workout center.Friendly staff. Good (but not great) food in the restaurant, with very reasonably priced drinks. There was even a seriously cookin' quintet in the jazz bar one night. But... how can a hotel... More

This hotel has to understand the terms cleansiness and customer service. Our room was not clean at all upon our arrival. The bath had a black ring of dirt. The bed sheets had hairs on them...(i normally never complain about the cleansiness) To get to the pool you have to go through a maze (through a Gym ?? In a... More