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All 16 Ottawa accommodations

HI Ottawa Jail Hostel

75 Nicholas St, Ottawa, Ontario, Canada
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56%
Ranked #5 of 16 Specialty lodging in Ottawa
A recent review
3 of 5 stars reviewed 2 weeks ago
bridget c Chichester, United Kingdom
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172 people have reviewed this hotel

Traveler rating
    28
    65
    32
    17
    30
See reviews for
8
37
59
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • English first
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English first
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed in a 4 bed female dorm. Room was not clean and not a prison cell. The hostel is pretty grubby all over and could seriously do with a luck of paint especially if they are charging approx $35 a night. It is however situated in a perfect place for walking into town. Location gets a 10/10

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traveller315, General Manager at HI Ottawa Jail Hostel, responded to this review

Hello Rebecca: Thanks for your comment. I am sorry your stay was not what you expected. You stayed in the front part of the hostel, where we have the more traditional rooms. I am unsure why your room was not cleaned, but we have three full-time cleaners and they have a very detailed process for cleaning everyday. I will look... More

Chichester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a great idea and a novelty. The staff are nice, the bed was OK and it was all clean though 2 showers for all the girls is not enough! Breakfast was tasty and the visit interesting. There is wifi but it's slow. The huge BUT is that there's loud music till 3am and they don't tell you that... More

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traveller315, General Manager at HI Ottawa Jail Hostel, responded to this review

Hello Bridget: Thanks for your feedback. I am glad you enjoyed our breakfast and our staff. They all work hard to provide a good service. Sorry about the bar keeping you awake. We do try and let all our guests know about it in advance of booking and at check-in. Mugshots is designed primarily for hostel guests and they get... More

Ronneby, Sweden
Top Contributor
162 reviews 162 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place is like an attraction itself more then a hostel. It is different experience to sleep in an old cell where the doors are in thick steal and the corridors is long and sad. The rooms doesn't have a lot of space, and the beds might not be the best, but there is at least a locker for each... More

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Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Turned up to be given keys to a room that already had occupants in, then given a cheaper room than that we paid for with twin bunks instead of a double bed and told at this was the only option they had left despite booking two months in advance! Rooms are so small there is not even room to put... More

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traveller315, General Manager at HI Ottawa Jail Hostel, responded to this review

Hello Annifd92 I am sorry your stay with us did not go as expected. We try very hard to provide as high a level of service as possible. You may not know, but the HI-Ottawa Jail Hostel is housed in a 152 year old former Ottawa Jail. it is a designated heritage property and as such, we are often very... More

Paris, France
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was one of the best experience of travel that I never had! The breakfast is free, the staff is amazing (they know everything), you are REALLY in a cell (I took a one person cell at floor 8) and it's really clean. It's also not expensive at all. I came there for trying to live in a cell and... More

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traveller315, General Manager at HI Ottawa Jail Hostel, responded to this review

Thanks for the comment. I am glad you had a great stay with us. More

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

The idea is great but badly and carelessly reviesed. The rooms are noisy because of ventilation but its still hot. In the night loud music from the hostel bar disturbes your dreams far after midnight. The bathrooms and showers are beyond acceptable standarts: bad smell, rusty doors and dirty. Staff was at least nice.

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Jakarta, Indonesia
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is our first visit to Ottawa after 30 hours of flight. When we saw there's an old jail turned into a hostel we booked it in excitement. The room was as expected for a hostel, but we found it a bit confusing to find the numbers (management should really change the room numbers) even the staff said it's a... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 16, 2014 via mobile

Should have listened to the reviews rather than trying it for myself first. Poor decision since it is everything the reviews say. We arrived to receive a room on the 5th floor and I tell you the smell was bad even while we were waiting outside to check in. I saw the reviews said that its an old jail but... More

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traveller315, General Manager at HI Ottawa Jail Hostel, responded to this review

Thank you for your review of the HI-Ottawa Jail Hostel. We take all feedback very seriously as it identifies where we have to improve our guest experiences. I am sorry we did not meet your expectations. We try very hard to identify to all guests that the HI-Ottawa Jail Hostel is a 152 year old heritage building and it has... More

Chicago, Illinois
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 9, 2014

Very special hostel experience, unreproducible! Clean stay, nice breakfast, robust wifi coverage even in jail unit. Price a little bit too high though, still good for very short stay in Ottawa, with walking distance to most attractions

Was this review helpful? Yes 1
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 7, 2014

Having just completed a long travel from BC, we were looking forward to our private room. Upon arrival, we were informed that there was no private available. Now, we understand that mix ups happen, but not once did the staff apologize. They barely looked at us once we had said that we were not interested in staying in a dorm... More

Was this review helpful? Yes 1
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Additional Information about HI Ottawa Jail Hostel

Address: 75 Nicholas St, Ottawa, Ontario, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Hi Ottawa Jail Hotel Ottawa

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Located in downtown Ottawa, the HI-Ottawa Hostel is within easy walking distance of Parliament Hill, the Byward Market and all the major downtown attractions. We offer a relaxing, friendly atmosphere, heaps of on-site parking, free wi-fi, linen and towels. A great place to hang! ... more   less 
Number of rooms
29

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