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Courtyard Ottawa East

#9 of 67 Hotels in Ottawa
Certificate of Excellence
3.0 of 5
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200 Coventry Road, Ottawa, Ontario K1K 4S3, Canada
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Courtyard Ottawa East
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Ranked #9 of 67 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 28, 2014
Mustafa M New York City, New York
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232 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Courtyard Ottawa East
See the most recent reviews
New York City, New York
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 28, 2014

I stayed for a week on a business trip. This is hotel is a couple of miles away from the downtown area. A taxi would cost you around CAD 15 to reach downtown. There is a shopping mall (St Laurent Center) 15-20 mins walk (or 2-3 mins drive). I was on the 5th floor (with no views though). The room... More 

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Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear Mustafa, A great big Thank You for posting such a wonderful review of our Courtyard Ottawa East. We are thrilled to hear that your stay was most pleasant and that Our Team took good care of you!! Thanks for sharing all of this info with our friends on TripAdvisor. Hoping you'll choose to stay with us again next time... More 

Cancun
Top Contributor
58 reviews 58 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 26, 2014

I stayed there for a week on a business trip. Nicely located near shopping mall and commercial area. Nice friendly personnel in all areas. Surprisingly good food at the restaurant and good prices as well.

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Riverview, Canada
Top Contributor
100 reviews 100 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 13, 2014

The view from the 13th floor is beautiful, especially facing the downtown. The staff were friendly and helpful. The full, glassed shower was a bonus. Talks ceilings, and the roof top pool. Great spot, we'll be back

Was this review helpful? Yes 1
Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear NovaScotiaGirl, Thank you for posting such a wonderful review of our hotel on TripAdvisor! Glad to hear you were able to enjoy all the amenities we have to offer. Some guests often miss the opportunity to work out in our well-equipped Fitness Centre, or relax in the pool or hot tub, all while taking in the City's skyline! Rooms... More 

Syracuse, NY
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 10, 2014

This is a great hotel. I stayed on the 10th floor and those room were fantastic. They were all one studio suites with fridge, sink, etc. The ceilings were very tall. The room was very spacious. Most new hotels do no give you this kind of space. The front desk staff was excellent. The hotel was clean. There was free... More 

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Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear msears, Thanks for taking the time to review our hotel, and for being such a fine ambassador to our Courtyard Ottawa East !! Your comments and descriptions are accurate and highly appreciated. While we are NOT located in the downtown core, we are but 5 minutes away (provided that construction on the 417 comes to an end soon!) by... More 

Toronto, Canada
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 6, 2014

We were here for another sporting tournament. Great first impression, the front desk staff was friendly and helpful. The rooms were very large and exceptionally clean. Loved the large bathroom suite and the kitchenette. The only complaint was the lack of working elevators. We were on the 12th floor and we waited on average 20-30 min for an elevator. When... More 

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Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear Dewwyy, We thought we would let you know how much our Team appreciates your taking the time to review our hotel with such positive comments. We're happy to hear you enjoyed your stay. It is no secret that we have been experiencing issues with our elevators on busy weekends, and a solution is underway. Once elevator #3 is up... More 

Washington DC, District of Columbia
Top Contributor
527 reviews 527 reviews
46 hotel reviews
1,094 helpful votes 1,094 helpful votes
4 of 5 stars Reviewed October 1, 2014

We had a lovely corner suite on the 13th floor. Stunning viiews. Humongous bath. Mini kitchen. Office space. Free parking. Pool. Jacuzzi. Friendly prompt service. I would have preferred to stay here even though it was far from downtown. The drawback? The elevators. Plain and simple. It was quicker for me to drive to Byward Market ( 6 minute drive)... More 

Was this review helpful? Yes 1
Marmora, Canada
Top Contributor
72 reviews 72 reviews
31 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 29, 2014

The pros: Good location. Usual Marriott Courtyard decor and high level of cleanliness. Parking and Wifi is free. Reception: Great as always, quick, charming, efficient. We were upgraded to a suite and it was huge! Initially when I realised our room (309) was located between two of the three elevators I was concerned but once inside there is a long... More 

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Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear Carolyn, On behalf of our entire team, we would like to thank you for your honest, and probably the most humourous comments about our Courtyard Ottawa East, while reviewing here on TripAdvisor. The many positive comments you have shared with the TA audience are highly appreciated! We are confident that the elevator company will come up with a solution... More 

Toronto, Canada
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 29, 2014

Room was not fancy or top notch, but pretty good sized and very quiet (loved the quietness). I booked it last minute when all evening flights out of Ottawa were grounded, arrived just before 10pm...front desk staff was very helpful, polite and courteous. The location is ok, not exactly downtown or walking distance - but if you drive or taxi,... More 

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Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear abwtoronto, Our Team thanks you for taking the time to review our hotel, here on TripAdvisor. We must have made a lasting impression for you to write now about your stay back in April! Sorry to hear that our rooms' décor was not to your liking, but it is what was chosen for ALL Courtyard hotelsby the Marriott brand,... More 

Ontario, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 25, 2014

Great hotel, decent restaurant (Starbucks coffee!), so-so location but ask for a room on the first or second floor. The elevators are slow and half the time, at least one is out of order. Not to mention, they don't seem to have a service elevator...

Was this review helpful? Yes 2
Ontario
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 20, 2014

We stayed at Courtyard Ottawa East recently while dropping our child off at Ottawa University. Clean & modern, we were quite impressed with the size of the room and bathroom--very spacious with high ceilings. It was 8-15 minutes away from Ottawa U depending on traffic. (Is there a street in Ottawa that is not under construction?) We didn't use any... More 

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