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All 66 Ottawa hotels

Courtyard Ottawa East

3.0 of 5 Hotel   |   200 Coventry Road, Ottawa, Ontario K1K 4S3, Canada
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Ranked #10 of 66 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
NovaScotiagirl-21 Riverview, Canada
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194 reviews from our community

Traveler rating
    103
    72
    13
    5
    1
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70
34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Riverview, Canada
Top Contributor
78 reviews 78 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The view from the 13th floor is beautiful, especially facing the downtown. The staff were friendly and helpful. The full, glassed shower was a bonus. Talks ceilings, and the roof top pool. Great spot, we'll be back

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Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear NovaScotiaGirl, Thank you for posting such a wonderful review of our hotel on TripAdvisor! Glad to hear you were able to enjoy all the amenities we have to offer. Some guests often miss the opportunity to work out in our well-equipped Fitness Centre, or relax in the pool or hot tub, all while taking in the City's skyline! Rooms... More

Syracuse, NY
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel. I stayed on the 10th floor and those room were fantastic. They were all one studio suites with fridge, sink, etc. The ceilings were very tall. The room was very spacious. Most new hotels do no give you this kind of space. The front desk staff was excellent. The hotel was clean. There was free... More

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Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear msears, Thanks for taking the time to review our hotel, and for being such a fine ambassador to our Courtyard Ottawa East !! Your comments and descriptions are accurate and highly appreciated. While we are NOT located in the downtown core, we are but 5 minutes away (provided that construction on the 417 comes to an end soon!) by... More

Toronto, Canada
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were here for another sporting tournament. Great first impression, the front desk staff was friendly and helpful. The rooms were very large and exceptionally clean. Loved the large bathroom suite and the kitchenette. The only complaint was the lack of working elevators. We were on the 12th floor and we waited on average 20-30 min for an elevator. When... More

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Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear Dewwyy, We thought we would let you know how much our Team appreciates your taking the time to review our hotel with such positive comments. We're happy to hear you enjoyed your stay. It is no secret that we have been experiencing issues with our elevators on busy weekends, and a solution is underway. Once elevator #3 is up... More

Washington DC, District of Columbia
Top Contributor
425 reviews 425 reviews
43 hotel reviews
892 helpful votes 892 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a lovely corner suite on the 13th floor. Stunning viiews. Humongous bath. Mini kitchen. Office space. Free parking. Pool. Jacuzzi. Friendly prompt service. I would have preferred to stay here even though it was far from downtown. The drawback? The elevators. Plain and simple. It was quicker for me to drive to Byward Market ( 6 minute drive)... More

Was this review helpful? Yes 1
Marmora, Canada
Top Contributor
68 reviews 68 reviews
32 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The pros: Good location. Usual Marriott Courtyard decor and high level of cleanliness. Parking and Wifi is free. Reception: Great as always, quick, charming, efficient. We were upgraded to a suite and it was huge! Initially when I realised our room (309) was located between two of the three elevators I was concerned but once inside there is a long... More

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Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear Carolyn, On behalf of our entire team, we would like to thank you for your honest, and probably the most humourous comments about our Courtyard Ottawa East, while reviewing here on TripAdvisor. The many positive comments you have shared with the TA audience are highly appreciated! We are confident that the elevator company will come up with a solution... More

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was not fancy or top notch, but pretty good sized and very quiet (loved the quietness). I booked it last minute when all evening flights out of Ottawa were grounded, arrived just before 10pm...front desk staff was very helpful, polite and courteous. The location is ok, not exactly downtown or walking distance - but if you drive or taxi,... More

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Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear abwtoronto, Our Team thanks you for taking the time to review our hotel, here on TripAdvisor. We must have made a lasting impression for you to write now about your stay back in April! Sorry to hear that our rooms' décor was not to your liking, but it is what was chosen for ALL Courtyard hotelsby the Marriott brand,... More

Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel, decent restaurant (Starbucks coffee!), so-so location but ask for a room on the first or second floor. The elevators are slow and half the time, at least one is out of order. Not to mention, they don't seem to have a service elevator...

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Ontario
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Courtyard Ottawa East recently while dropping our child off at Ottawa University. Clean & modern, we were quite impressed with the size of the room and bathroom--very spacious with high ceilings. It was 8-15 minutes away from Ottawa U depending on traffic. (Is there a street in Ottawa that is not under construction?) We didn't use any... More

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Brockville, Ontario, Canada
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My recent stay at this hotel was somewhat disappointing. I am in Ottawa often for business and typically stay in locations downtown. This location is not within walking distance of any downtown locations and therefore presented an inconvenience for my business. Parking is underground and was a large plus given the rain that occurred upon arriving – likely saved my... More

Was this review helpful? Yes 1
Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear Michael A. We would like to thank you for sharing your honest observations about our Courtyard. We are pleased that you enjoyed the many amenities in your room, the free underground parking, etc. We apologize for the issues which you experienced during your stay. While we do get occasional updates from the City about construction and road closures, it... More

Montreal
Top Contributor
65 reviews 65 reviews
43 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 7, 2014

I stayed here twice this summer: once in late May and again in mid-July. Enjoyed it both times. As one of the other reviewers noted, the rooms are huge, much larger than the typical Courtyard and with much higher ceilings. Similarly, the lobby cafe is also larger than the typical Courtyard lobby cafe. The menu is the same; the number... More

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Gilles L, Guest Relations Manager at Courtyard Ottawa East, responded to this review

Dear SAC-from-Montreal, Thank you for your glowing review of our Courtyard Ottawa East on TripAdvisor. We appreciate that you pointed out the various amenities, such as the larger-than-usual accommodations, the lobby café, our Bistro with a Starbucks coffee station. Our staff members are helpful and courteous! The FREE, ample parking is a big plus, again with wide parking spaces. We... More

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Additional Information about Courtyard Ottawa East

Address: 200 Coventry Road, Ottawa, Ontario K1K 4S3, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Ottawa East 3*
Number of rooms: 395
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