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All 66 Ottawa hotels

Quality Inn Orleans

2.0 of 5 Hotel   |   3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
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Quality Inn Orleans
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Ranked #51 of 66 Hotels in Ottawa
A recent review
4 of 5 stars Reviewed July 16, 2014
missyanne19 Corner Brook, Canada
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90 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quality Inn Orleans
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Corner Brook, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2014

This hotel was my last stop on a recent trip from Newfoundland to Ottawa. Although advertised as an Ottawa hotel by Choice Hotels international it is not very close to downtown. Downtown Ottawa was easily a 30 minute drive. The room was spacious and clean and the bathroom was plenty big. Breakfast wasn't the best, only bread, yogurt, and cereal.... More

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Frankford, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 10, 2014

Hotel is the only one in Orleans. While comfortable, and close to shopping, restaurants, etc. we were not pleased with the cleanliness, Due to an early check in, we were given a handicap access room on the second floor. The bathroom had an odor of urine in it, and my wife found a pubic hair on her nightstand. This tells... More

Was this review helpful? Yes 4
Montreal
1 review
5 of 5 stars Reviewed June 30, 2014 via mobile

Stayed there for one night with family.Very clean. We are staying there again next week end for a wedding ! We had 4 rooms on 3rd floor very quiet. We had no problem with the parking. Coffee is good and breakfast had a lot of choices. Will be returning again for sure!

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Toronto, Canada
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 29, 2014

This hotel has the no idea what is going on they can't check you in or know what room you booked I was there and sent to a room that was not cleaned and them charged my friend that booked two rooms and charged for both rooms after I already paid for it I would never stay at this location... More

Was this review helpful? Yes 9
Sam F, Front Office Manager at Quality Inn Orleans, responded to this review

Thank you for your straightforward feedback regarding your experience with our hotel, I can only imagine how frustrated you were.We want all of our guests to feel comfortable throughout their stay and we apologize that we fell short in providing this experience to you. We can assure you that this is not typical of our services and we have shared... More

Guelph, Ontario, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
83 helpful votes 83 helpful votes
1 of 5 stars Reviewed May 29, 2014

Stayed one night back in April. Also stayed here a few years ago for one night. Only stayed a second time due to attending a funeral in Orleans. Rooms are ok but need updating and thorough cleanings. What disturbed me most was that I just received my VISA bill and was charged twice...two different amounts!! The front desk people at... More

Was this review helpful? Yes 11
Sam F, Front Office Manager at Quality Inn Orleans, responded to this review

Thank you for your feedback. We sincerely apologize for the service failures you experienced. Kindly contact me at gm@qualityinnorleans.com at your earliest convenience so that we can gain a better understanding of the particulars of your stay, and to ensure any open issues have been resolved to your satisfaction. More

Halifax, Canada
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
142 helpful votes 142 helpful votes
2 of 5 stars Reviewed May 22, 2014

We enjoyed our stay until we got into the car to leave the hotel's parking lot. The dashboard indicated a problem with our gas cap. Our locked gas cap had been vandalized overnight, and gas stolen. I realize that this is not the fault of the hotel property. Disappointing is the lack of reply from the manager when asked if... More

Was this review helpful? Yes 1
Montreal, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 19, 2014

New hotel, nicely decorated and very clean. Breakfast selection was larger than anticipated with choice of bread, bagels, cereal, fruit, and do-it-yourself waffles. Coffee delicious. Highly recommend it. Easy access to highway for further travels.

Was this review helpful? Yes 1
Toronto
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 6, 2014

Stayed 2 nights Apr 4 - 6 and was overall very disappointed by the experience at the hotel. Our room wasn't cleaned, used towels not removed, bathroom wasn't even touched, no fresh towels. I had to ask the front desk for fresh towels. I was told the hotel was at capacity and the cleaning staff ran out of time. The... More

Was this review helpful? Yes 11
Williamsburg, Canada
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 31, 2014

We stayed here for a family weekend and was a bit disappointed. Our room was on the 3rd floor and as soon as you stepped off the elevator there was a heavy chemical/cleaning solution smell. Our room was nice, clean and comfortable. On Sunday morning we went downstairs for breakfast and found there was no coffee, the waffle maker didn't... More

Was this review helpful? Yes 13
Kaministiquia ontario
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2014

I have stayed at this hotel august, october, december and will be going back at the end of march 2014, the staff is polite their free breakfast has a variety of food. Rooms are comfortable and i look forward to staying their again. I feel like they are family thank you and well done to staff and owner for giving... More

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Additional Information about Quality Inn Orleans

Address: 3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Orleans 2*
Number of rooms: 63
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Also Known As:
Quality Inn Orleans Hotel Ottawa

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