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All 68 Ottawa hotels

Quality Inn Orleans

2.0 of 5 Hotel   |   3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
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Quality Inn Orleans
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Ranked #53 of 68 Hotels in Ottawa
A recent review
3 of 5 stars reviewed 3 weeks ago
LaneOne Ho Chi Minh City, Vietnam
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97 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
70 reviews 70 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I stayed overnight berween two days of a work related conference in the same venue. It is conveniently located near the Orléans shopping centre. The rooms are a fair size. There is a heavy bedspread on the bed that is surely not washed after each guest (cringe factor) on a comfortable bed. The toilet paper dispenser is horrible in rooms... More 

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Rutland, Vermont
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room was small and cramped feeling. Door closer to bathroom was broken partly off and a hole was punched thru wall by dangling closer before we arrived. Could not get TV to turn on. Called front desk for help with TV, but no one came to fix w/i time promised. Noisy small refrig in room had to be turned off... More 

Was this review helpful? Yes 3
Ho Chi Minh City, Vietnam
Top Contributor
54 reviews 54 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for 11 nights recently as it is the only hotel in Orleans (watch this space as the Holiday Inn Express is now open and competes directly with a newer building/rooms and a better location, walking distance to the Place d'Orleans shopping center.) With the exception of one night clerk who was very helpful and friendly (many thanks for taking... More 

Was this review helpful? Yes 2
Montreal, Canada
Top Contributor
151 reviews 151 reviews
48 hotel reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here over the weekend for a hockey tournament. Location was realy convenient. The room smelled. The carpets in the room were dirty, the bathroom floors were also needing a make-over. The pool and jaccuzzi were not very clean, really needed a make-over and a good cleaning. The staff was nice but not better than expected like in some 2... More 

Was this review helpful? Yes 3
barry's bay on
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

When we arrived at the hotel there was a notice saying they were sorry that the telephones in the guest rooms were not working. At a chain hotel is that not strange? Even for safety reasons! The parties in the halls (a sports team) were noisy, so after midnight my husband had to dress and arrive at the front desk.... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 4 weeks ago

the moment I walked in my room, I new I had made the right choice. Wow! the mattress and pillows were so comfortable and most of all the quality of the linens and bedspread was perfect! The carpet everywhere including the halls was very clean. I slept in so I missed breakfast, sorry I can't comment on that. There is... More 

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Sam F, Front Office Manager at Quality Inn Orleans, responded to this review

Dear Jo-Anne B We are thrilled to learn that you enjoyed your stay during your recent visit to Orleans. It is always our goal to ensure our guests’ needs are taken care of and we are pleased to hear that we were successful in providing you with a comfortable experience. Thank you for reviewing us and we look forward to... More 

3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 3, 2014

On business - internet is as important as hot water and a pillow!! Multiple times the internet would randomly cut out. I ended up using my cell hotspot. Today this is basic requirement. Exterior of the hotel looks newer... interior is tired.

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 24, 2014

We always stay at Choice Hotels, they often have the best deals and most serve a hot breakfast. This is the worst Choice Hotel by far that we have ever stayed at. When we arrived and checked into our very small room for the first time there was a shriveled up used face clothe hanging from one side of the... More 

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 13, 2014 via mobile

Had trouble booking a room, staff said they couldn't confirm our reservation even though it was 4 days away and gave me the number of a supervisor who doesn't answer and doesn't have voicemail. Staff was not friendly and very unknowledgable. The wifi is not good and the television is complicated. The bathroom had a broken face mirror dangling from... More 

Was this review helpful? Yes 3
Chatham, Canada
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 8, 2014

You would never know this is a "newer" hotel in the Orleans area. The building is poorly maintained and run down. I don't know why I was given a Handi-capped room. The room was noisy with traffic and an unknown noise from the ventilation. Will stay at Holiday Inn next time!

Was this review helpful? Yes 6
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Additional Information about Quality Inn Orleans

Address: 3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Orleans 2*
Number of rooms: 63
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Also Known As:
Quality Inn Orleans Hotel Ottawa

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