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Quality Inn Orleans

2.0 of 5
3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
Hotel amenities
Quality Inn Orleans
Ranked #38 of 61 hotels in Ottawa
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38 reviews from our community

    Trip type
Traveler rating
    9
    10
    12
    6
    1
Date Rating
Port Hope,On
1 review
5 of 5 stars Reviewed May 16, 2013 NEW

Very clean room, with excellent front desk service. More than adequate breakfast choices and very friendly staff. The motel was very quiet at night. Good location for my purposes with excellnt rates. I would stay there again for sure. Highly recommend.

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2013

This hotel is clean and quiet. The staff go to great lengths to give above average service. I had trouble getting internet connection. The Manager on duty spent more than half an hour resetting their routers and trying everything on my iPad to get me connected. It was finally resolved. I have recommended this hotel to family and friends. Some... More

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1 review
5 of 5 stars Reviewed May 12, 2013 via mobile

I stayed in hotel recently in may 2013. I love room that I was staying in nice clean and comfy beds. Staff at the front desk was awesome they were knowledgeable and always smiling. Lovely lady was doing breakfast took care of me good. I loved fresh waffles. I would definitely go back to this hotel price is right and... More

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London, Canada
2 reviews
1 of 5 stars Reviewed May 6, 2013

I would NEVER book at this hotel again. The staffs were poorly trained and not polite, not to mention inappropriately dressed. The craftsmanship of the hotel itself is ridiculously poor; the countertops in the room are not even attached, they are just resting on wooden stakes! The only good comments that I have is that the gentleman working May 3rd,... More

Was this review helpful? Yes 1

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Reviewer
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3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed May 1, 2013 via mobile

I've stayed at this hotel a few times. It's a decent hotel right now but judging by the lack of staff, attention to detail and maintenance it won't be decent for very long which is a shame considering its not very old. The cleaning staff do the bare minimum to get by in my opinion. To me it looks as... More

Was this review helpful? Yes 1
George M, General Manager at Quality Inn Orleans, responded to this review
May 2, 2013

Thank you for staying with us and for taking the time to post your feed back. Please know that I will be taking action on your comments. I have hired 3 new staff this week and I am in the process of training them to ensure that the standards that you have come to expect from this hotel are not... More

1 review
3 of 5 stars Reviewed April 26, 2013 via mobile

Upon arrival at this hotel, I was told that only 1of the 2 rooms I booked was available. The manager insisted that without my confirmation letter (which was not emailed to me) he could not do anything (even though I provided name and credit card info.) He than states that he has just spoken to me on the phone to... More

Was this review helpful? Yes 1
George M, General Manager at Quality Inn Orleans, responded to this review
May 2, 2013

Thank you for taking the time to review the hotel. The only way that we can improve is by getting your feedback and acting on it. I would like to issue you an apology on behalf of the manager that was on duty that evening. I can only tell you that I have spoken with him and he feels terrible.... More

Ottawa, Ontario
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 26, 2013

Stayed here 4 nights while we were have some renovations done at our apartment. The hotel is well located, clean, friendly and close to everything including the police station which is right next door. The service was excellent, the room quiet and well appointed. The hotel has a nice pool and exercise room. Great shower. The breakfast is do it... More

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See 3 more reviews by howdel for Ottawa
George M, General Manager at Quality Inn Orleans, responded to this review
May 2, 2013

Thank you so much for your kind words. I passed on your regards to Julie she was very touched. From all the staff thank you for staying with us and we look forward to seeing you again. More

MAUSTON
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 21, 2013

Newer hotel. Looks nice from the outside. When I checked in they gave me the wrong code for the WiFi. The write up in info for the Choice Hotels site says that they have a free full breakfast in the morning. There was not any fruit or hot items. Fifteen minutes before breakfast was done. There weren't any bowls, cups... More

Was this review helpful? Yes 1
George M, General Manager at Quality Inn Orleans, responded to this review
May 2, 2013

Thank you for staying with us. With regards to your comments I would like to thank you for taking the time to review our hotel. I treat each comment with the care and respect that they deserve. I will follow up with you personally to discuses in more detail your stay. To me it is of the utmost importance that... More

Timmins
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2013

Friendly, clean and quiet. Stayed in the area while attending a family funeral. The location was perfect and the room had a functional fridge and microwave. Great shower and the room was spacious. It was very easy to control the temperature in the room which was convenient because it was January. read in a previous review that the proximity to... More

Was this review helpful? Yes 1
George M, General Manager at Quality Inn Orleans, responded to this review
May 2, 2013

Thank you so much for staying with us. I am so happy to hear you enjoyed your stay and on behalf of all my staff we look forward to your next visit and hope we can exceed you expectations. More

Ottawa
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 11, 2012

Stayed overnight at this hotel with teenagers. The room was clean and comfortable. Only problem was that we could not order films from the TV menu. Would have had to drive out to get some. Their film selection was "older".

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See 2 more reviews by LHFC for Ottawa
George M, General Manager at Quality Inn Orleans, responded to this review
January 15, 2013

First I would like to thank you for staying with us. Your kind words are always appreciated. I will certainly update the selection of DVD’s available at the front desk and I would definitely be interested in know what you would like us to carry. More

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Additional Information about Quality Inn Orleans

Also Known As:
Quality Inn Orleans Hotel
Quality Inn Orleans Hotel Ottawa
Address: 3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 61 hotels in Ottawa
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
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Quality Inn Orleans
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