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All 66 Ottawa hotels

Quality Inn Orleans

2.0 of 5 Hotel   |   3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
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Quality Inn Orleans
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45%
Ranked #50 of 66 Hotels in Ottawa
A recent review
4 of 5 stars Reviewed July 27, 2014
Denise S
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85 reviews from our community

Traveler rating
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    19
    22
    14
    11
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Halifax, Canada
1 review
2 of 5 stars Reviewed 5 days ago NEW

We spent three nights in this hotel while visiting friends in Orleans. Not having had good experiences in the past with Choice Hotels, we were somewhat reticent, but as it was the only one in Orleans and approximately two years old we figured how bad could it be? Pretty bad as it turns out... Outside the place looks shiny and... More

Was this review helpful? Yes
Rockland, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Hi We actually never even stayed at this hotel.....we, my husband and I were looking into for our anniversary but just trying to get some information and trying to book a room was hard. My husband called to book a room 3 times, once he was told they had to look into it and someone would call him back within... More

Was this review helpful? Yes 6
Somerset, New Jersey
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 30, 2014

My family and I stayed at this hotel so we could attend the funeral of a close relative. We had 3 rooms booked. We were able to get rooms all next to each other. We went up to the third floor and as my aunt was entering her room, she realized there were suitcases and bags already in there. She... More

Was this review helpful? Yes 7
1 review
4 of 5 stars Reviewed July 27, 2014

We have been regulars for a few years. The staff is always friendly and helpful. If there is ever a problem with anything they will address it right away and help resolve the issue. It is a small hotel and has a family feel. The rooms do show some wear and can use some updating, however I have never had... More

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Dartmouth, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 27, 2014

This small hotel seems to have charm....but much is lacking. Having screwed up our reservation, we ended up with a disabled access room where your showers end up soaking the entire bathroom floor adjoined to a double room. The elevators and hallways have a bizarre odour to them too. Free wifi is available...if you ever manage to connect. They boast... More

Was this review helpful? Yes 1
Corner Brook, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2014

This hotel was my last stop on a recent trip from Newfoundland to Ottawa. Although advertised as an Ottawa hotel by Choice Hotels international it is not very close to downtown. Downtown Ottawa was easily a 30 minute drive. The room was spacious and clean and the bathroom was plenty big. Breakfast wasn't the best, only bread, yogurt, and cereal.... More

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Frankford, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 10, 2014

Hotel is the only one in Orleans. While comfortable, and close to shopping, restaurants, etc. we were not pleased with the cleanliness, Due to an early check in, we were given a handicap access room on the second floor. The bathroom had an odor of urine in it, and my wife found a pubic hair on her nightstand. This tells... More

Was this review helpful? Yes 3
Montreal
1 review
5 of 5 stars Reviewed June 30, 2014 via mobile

Stayed there for one night with family.Very clean. We are staying there again next week end for a wedding ! We had 4 rooms on 3rd floor very quiet. We had no problem with the parking. Coffee is good and breakfast had a lot of choices. Will be returning again for sure!

Was this review helpful? Yes
Toronto, Canada
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 29, 2014

This hotel has the no idea what is going on they can't check you in or know what room you booked I was there and sent to a room that was not cleaned and them charged my friend that booked two rooms and charged for both rooms after I already paid for it I would never stay at this location... More

Was this review helpful? Yes 9
Sam F, Front Office Manager at Quality Inn Orleans, responded to this review

Thank you for your straightforward feedback regarding your experience with our hotel, I can only imagine how frustrated you were.We want all of our guests to feel comfortable throughout their stay and we apologize that we fell short in providing this experience to you. We can assure you that this is not typical of our services and we have shared... More

Guelph, Ontario, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
82 helpful votes 82 helpful votes
1 of 5 stars Reviewed May 29, 2014

Stayed one night back in April. Also stayed here a few years ago for one night. Only stayed a second time due to attending a funeral in Orleans. Rooms are ok but need updating and thorough cleanings. What disturbed me most was that I just received my VISA bill and was charged twice...two different amounts!! The front desk people at... More

Was this review helpful? Yes 10
Sam F, Front Office Manager at Quality Inn Orleans, responded to this review

Thank you for your feedback. We sincerely apologize for the service failures you experienced. Kindly contact me at gm@qualityinnorleans.com at your earliest convenience so that we can gain a better understanding of the particulars of your stay, and to ensure any open issues have been resolved to your satisfaction. More

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Additional Information about Quality Inn Orleans

Address: 3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Orleans 2*
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Also Known As:
Quality Inn Orleans Hotel Ottawa

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