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All 66 Ottawa hotels

Quality Inn Orleans

2.0 of 5 Hotel   |   3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
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Quality Inn Orleans
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46%
Ranked #45 of 66 hotels in Ottawa
A recent review
4 of 5 stars reviewed 5 days ago
Denise S
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  • Reviews (83)
  • Photos (14)
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83 people have reviewed this hotel

Traveler rating
    19
    19
    22
    13
    10
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32
11
6
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Somerset, New Jersey
1 review
1 of 5 stars Reviewed 2 days ago NEW

My family and I stayed at this hotel so we could attend the funeral of a close relative. We had 3 rooms booked. We were able to get rooms all next to each other. We went up to the third floor and as my aunt was entering her room, she realized there were suitcases and bags already in there. She... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 5 days ago NEW

We have been regulars for a few years. The staff is always friendly and helpful. If there is ever a problem with anything they will address it right away and help resolve the issue. It is a small hotel and has a family feel. The rooms do show some wear and can use some updating, however I have never had... More

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Dartmouth, Canada
1 review
2 of 5 stars Reviewed 5 days ago NEW

This small hotel seems to have charm....but much is lacking. Having screwed up our reservation, we ended up with a disabled access room where your showers end up soaking the entire bathroom floor adjoined to a double room. The elevators and hallways have a bizarre odour to them too. Free wifi is available...if you ever manage to connect. They boast... More

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Corner Brook, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was my last stop on a recent trip from Newfoundland to Ottawa. Although advertised as an Ottawa hotel by Choice Hotels international it is not very close to downtown. Downtown Ottawa was easily a 30 minute drive. The room was spacious and clean and the bathroom was plenty big. Breakfast wasn't the best, only bread, yogurt, and cereal.... More

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Frankford, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is the only one in Orleans. While comfortable, and close to shopping, restaurants, etc. we were not pleased with the cleanliness, Due to an early check in, we were given a handicap access room on the second floor. The bathroom had an odor of urine in it, and my wife found a pubic hair on her nightstand. This tells... More

Was this review helpful? Yes 3
Montreal
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed there for one night with family.Very clean. We are staying there again next week end for a wedding ! We had 4 rooms on 3rd floor very quiet. We had no problem with the parking. Coffee is good and breakfast had a lot of choices. Will be returning again for sure!

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Toronto, Canada
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 29, 2014

This hotel has the no idea what is going on they can't check you in or know what room you booked I was there and sent to a room that was not cleaned and them charged my friend that booked two rooms and charged for both rooms after I already paid for it I would never stay at this location... More

Was this review helpful? Yes 7
Sam F, Front Office Manager at Quality Inn Orleans, responded to this review

Thank you for your straightforward feedback regarding your experience with our hotel, I can only imagine how frustrated you were.We want all of our guests to feel comfortable throughout their stay and we apologize that we fell short in providing this experience to you. We can assure you that this is not typical of our services and we have shared... More

Guelph, Ontario, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed May 29, 2014

Stayed one night back in April. Also stayed here a few years ago for one night. Only stayed a second time due to attending a funeral in Orleans. Rooms are ok but need updating and thorough cleanings. What disturbed me most was that I just received my VISA bill and was charged twice...two different amounts!! The front desk people at... More

Was this review helpful? Yes 6
Sam F, Front Office Manager at Quality Inn Orleans, responded to this review

Thank you for your feedback. We sincerely apologize for the service failures you experienced. Kindly contact me at gm@qualityinnorleans.com at your earliest convenience so that we can gain a better understanding of the particulars of your stay, and to ensure any open issues have been resolved to your satisfaction. More

Halifax, Canada
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
141 helpful votes 141 helpful votes
2 of 5 stars Reviewed May 22, 2014

We enjoyed our stay until we got into the car to leave the hotel's parking lot. The dashboard indicated a problem with our gas cap. Our locked gas cap had been vandalized overnight, and gas stolen. I realize that this is not the fault of the hotel property. Disappointing is the lack of reply from the manager when asked if... More

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Montreal, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 19, 2014

New hotel, nicely decorated and very clean. Breakfast selection was larger than anticipated with choice of bread, bagels, cereal, fruit, and do-it-yourself waffles. Coffee delicious. Highly recommend it. Easy access to highway for further travels.

Was this review helpful? Yes 1
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Additional Information about Quality Inn Orleans

Address: 3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Orleans 2*
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Also Known As:
Quality Inn Orleans Hotel Ottawa

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
63

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