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Quality Inn Orleans

2.0 of 5
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3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
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Quality Inn Orleans
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Ranked #56 of 68 Hotels in Ottawa
A recent review
3 of 5 stars reviewed yesterday
NSNeena New Glasgow, Canada
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104 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Glasgow, Canada
Top Contributor
93 reviews 93 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed yesterday NEW

Very friendly staff and reasonable rates. We felt everything was done cheaply. (Room fridge unplugged, very low flow toilet, lights not on in pool area, ask at front desk for towels etc) The room we had was a very good size room and well cleaned and decorated. The walls were a bit marked up but that happens easily enough at... More 

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Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed at the hotel for a few nights and found the room to be nice and clean. What they offer for breakfast is rather minimal -they had bread for toast, yogurt and a waffle maker plus coffee, juices and water. No eggs. Strangely, one morning they had no juice available. Also, you have to a side door next to the... More 

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Ottawa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 31, 2015

I arrived early on Mar 27/15 and was greeted by a friendly welcoming young lady at the counter. She checked me in at 11:00 am with no problem. I was assigned room 300, a room with two double beds at the end of the third floor beside the stairway. Yes there are elevators but I found the stairs very handy.... More 

Was this review helpful? Yes 1
Ottawa, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 22, 2015

Big mistake, they got chlorine burns and the management have not contacted or expressed their regret. The desk clerk, Mohammad, was very helpful and provided 3 movies to my grandchildren but the Manager has yet to contact us and explain or apologize. This happened on March 18, 2015, 4 days ago. Poor customer service. In addition, a drunk kept calling... More 

Was this review helpful? Yes 9

Travelers are raving about these Ottawa hotels

Deux-Montagnes, Canada
Senior Reviewer
10 reviews 10 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 18, 2015

A friend of mine was playing at Darcy Mcgees and I wanted a hotel close. This hotel was 3 minutes away and fit the bill. Check in was friendly and ok. It was January and we had been having -30C weather so the indoor pool was inviting. It was also out of order. Even at -30C, the heating wasn't on... More 

Was this review helpful? Yes 12
Montreal, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 2, 2015

The rooms are fine. I stayed here last year around New Years so I'll note the differences: Improvement: Last year complained that the prices were pretty high considering it was nowhere near downtown, I'm happy to say the prices were more reasonable. Annoyance: My friend had to come to my room to watch the hockey game, apparently his room couldn't... More 

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Ottawa
Top Contributor
79 reviews 79 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed December 14, 2014

I stayed overnight berween two days of a work related conference in the same venue. It is conveniently located near the Orléans shopping centre. The rooms are a fair size. There is a heavy bedspread on the bed that is surely not washed after each guest (cringe factor) on a comfortable bed. The toilet paper dispenser is horrible in rooms... More 

Was this review helpful? Yes 3
Rutland, Vermont
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 28, 2014

Room was small and cramped feeling. Door closer to bathroom was broken partly off and a hole was punched thru wall by dangling closer before we arrived. Could not get TV to turn on. Called front desk for help with TV, but no one came to fix w/i time promised. Noisy small refrig in room had to be turned off... More 

Was this review helpful? Yes 10
Ho Chi Minh City, Vietnam
Top Contributor
68 reviews 68 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 25, 2014

Stayed for 11 nights recently as it is the only hotel in Orleans (watch this space as the Holiday Inn Express is now open and competes directly with a newer building/rooms and a better location, walking distance to the Place d'Orleans shopping center.) With the exception of one night clerk who was very helpful and friendly (many thanks for taking... More 

Was this review helpful? Yes 3
Montreal, Canada
Top Contributor
192 reviews 192 reviews
53 hotel reviews
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed November 24, 2014

Stayed here over the weekend for a hockey tournament. Location was realy convenient. The room smelled. The carpets in the room were dirty, the bathroom floors were also needing a make-over. The pool and jaccuzzi were not very clean, really needed a make-over and a good cleaning. The staff was nice but not better than expected like in some 2... More 

Was this review helpful? Yes 3
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