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Quality Inn Orleans

2.0 of 5
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3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
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Quality Inn Orleans
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Ranked #56 of 68 Hotels in Ottawa
A recent review
4 of 5 stars reviewed 2 weeks ago
Alex C
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113 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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All months
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Room was clean and bed comfortable. The continental breakfast was a good variety and staff members were very helpful and professional. Would stay again. This was even with renovations in progress. They also allow pets on the first floor. Small extra cost.

Was this review helpful? Yes 1
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an amazing hotel. With the negative comments it makes this place look bad but it was one of the best stays. Check in was a breeze. Breakfast was wonderful. Rooms are very nice and clean. Check out was no problem. If you have complaints then I would say you need to be willing to pay top dollar for... More 

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Welland, Canada
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My husband and I drove to Ottawa for a mini vacation and stayed one night in this hotel. Overall things seemed ok. At breakfast everyone was complaining about how terrible the food was. Most people were complaining the coffee wasn't made properly and really watered down. I had yogurt and oatmeal and thought for a free breakfast it wasn't terrible.... More 

Was this review helpful? Yes 2
Sam F, Director Of Operations at Quality Inn Orleans, responded to this review

Dear Jend9999 Thank you for sharing your feedback with us. I'm extremely disappointed to hear that you had a negative experience during your recent stay. We do take all of our guests feedback very seriously and I'm sorry if you felt we did not adequately address your concerns. we did have professionals come in to inspect the room for all... More 

Travelers are raving about these Ottawa hotels

Dubai
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were checked in by a friendly clerk who was nice enough to give us a spacious room considering we were a family of 4... But that was the only nice thing about this hotel ... We went into the room which was marked as non smoking but smelt of stale cigarettes .. Also left behind in a "cleaned" room... More 

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Blackstock
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 23, 2015

A nice quiet hotel. Great for quick overnight stay. A little dated inside. overall clean and staff helpful. Breakfast was average but not great. good for overnight not long stay. It is a little out of the way if you are looking for restaurants and things to do. My son had football game close to hotel that is why we... More 

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Mississauga, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 19, 2015

I ended up staying at this hotel because everything was booked in Ottawa. The hotel is located right off the highway, which makes it easy to find. The room was large, clean and the hotel was super quiet and the bed was comfortable. There is no room service and the Place D'Orleans mall is about a five minute drive away... More 

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Nelson, Canada
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 13, 2015

Good location the room was very clean and comfortable. We stayed for two nights but for some reason our room was not serviced. Good continental breakfast. Hotel conveniently located for our visit with a Mall close by. We would consider staying again on our next visit.

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Sam F, Director Of Operations at Quality Inn Orleans, responded to this review

Dear Edwin A, Thank you so much for your review. I'm delighted that you had a great comfortable stay and plan to visit us again! I certainly hope It's not too long befor we have the pleasure of welcoming you back. Regards, Sam More 

Saint Thomas, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 5, 2015

Save your money..a camp ground in a pup tent would give you better amenities. We stayed here for 2 nights while visiting Ottawa, because it was the last place with available rooms. Now I know why. Brutal breakfast, I've been fed more on airplanes when they hand out peanuts only. We had to eat at Tim Horton's both days because... More 

Was this review helpful? Yes 2
Sam F, Director Of Operations at Quality Inn Orleans, responded to this review

Dear phlyerphanatic, Thank you so much for reaching out to us regarding your concerns. I must apologize if your stay did not meet your expectations and I apologize for the negative impression you were left with. I am sorry that your room was cleaned late, we sincerely appreciate the fact that you chose our hotel and we apologize if our... More 

Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 2, 2015

I stayed at this hotel with my husband and two kids in May 2015. I was immediately turned off by the make-up all over the bathroom floor that indicated to me that the place was obviously not cleaned in between guests. I opted to not complain to the staff and I chose to just wear my shoes in the room.... More 

Was this review helpful? Yes 3
New Glasgow, Canada
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed May 28, 2015

Very friendly staff and reasonable rates. We felt everything was done cheaply. (Room fridge unplugged, very low flow toilet, lights not on in pool area, ask at front desk for towels etc) The room we had was a very good size room and well cleaned and decorated. The walls were a bit marked up but that happens easily enough at... More 

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