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Travelodge Hotel and Convention Centre - Ottawa West

3.0 of 5
1376 Carling Avenue | Carling and Kirkwood, Ottawa, Ontario K1Z 7L5, Canada
Hotel amenities
Travelodge Hotel and Convention Centre - Ottawa West
Ranked #48 of 62 hotels in Ottawa
3.0 of 5 stars 138 Reviews
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138 reviews from our community

What travelers say about this hotel
  • Wave pool(6)
  • Water park(5)
  • Hot tub(4)
Traveler rating
    13
    48
    28
    19
    30
Only show reviews for Family (65) | Couples (11) | Business (13)
Date Rating
Toronto
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 22, 2012

stayed at the hotel for Victoria day week-end and the hotel rooms are nice, but in need of renovation (freshing up). The swimming pool was smaller than expected, but still had a good time. If possible request a room with a pool view, as they have a balcony, but also tend to be on the noisy side, but once the... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed May 22, 2012

Our national not for profit association held its annual conference at the Ottawa West Travelodge for 4 days in early May. During our stay we used several meeting rooms as well as booking guest rooms for our registrants. Throughout the planning process our experience with their conference organizing staff was exceptional . They were responsive to our associations particular needs... More

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Daniel Greer, General Manager at Travelodge Hotel and Convention Centre - Ottawa West, responded to this review
May 23, 2012

Dear Terry S, Thank-you for taking the time to comment on your recent stay with us. I appreciate your positive feedback and I am happy that your event with us went well. I apologize for the difficulties with the keycards demagnetizing throughout the stay. We normally pride ourselves on the level of guest service throughout the hotel and I am... More

Toronto, Canada
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2012

I was moving back To Toronto and I stayed there one night to get a good rest before taking the highway. They allowed us to park the big truck and trailer in the bus only parking but when we pulled up in the parking lot and saw the incredible number of PARK AT YOUR OWN RISK signs I became a... More

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Peterborough, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

We went to Ottawa to see family and were looking for something fun. Our two boys are 7 and 5 and absolutely loved the wave pool and waterslide! They lasted for hours and hours and my wife and I had fun too! Nice hot tub, spots to sit around the pool, balconeys looking out over the water park ... pretty... More

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Montreal, Canada
1 review
4 of 5 stars Reviewed May 7, 2012

We are a family of 4 with 2 little girls of 5 and 7. We stayed for 2 nights. We picked this hotel especially for the water park even if we had read some bad revues here. Here are the positive : + The room was clean + Staff at front desk was nice + Beds were comfortable (we had... More

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Daniel Greer, General Manager at Travelodge Hotel and Convention Centre - Ottawa West, responded to this review
May 16, 2012

Dear Sylvain B, Thank-you for taking the time to comment on your recent stay with us. I appreciate your positive feedback and I am happy that you and your family enjoyed your stay with us. I apologize for the difficulties with obtaining a luggage cart while you were with us and also that we were missing a lifeguard. Normally our... More

E.Ontario
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

I've been to this hotel a couple times with the family and had a good time (the pool is fantastic for the kids). This time I was staying here for business and found it lacking for this purpose. We were obviously business travelers as we had no kids and had separate rooms yet they put us in rooms facing the... More

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Ontario
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed April 29, 2012

Booked this and THEN read the reviews...needless to say was more than a little worried to spend the night after reading the horrendous reviews (esp. regarding the dirty mattresses!). However, my night here was great- great customer service at front desk, brand new mattress (yes, I checked), clean and comfortable. I travel with my dog and the hotel was more... More

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See 6 more reviews by Meandcharlie for Ottawa
Daniel Greer, General Manager at Travelodge Hotel and Convention Centre - Ottawa West, responded to this review
May 2, 2012

Dear Meandcharlie, Thank-you for taking the time to comment on your recent stay with us. I appreciate your positive feedback and I am happy that you and your dog enjoyed your stay with us. I appreciate that you have a preference to be closer to the downtown core but I do hope you will come back to visit us in... More

Dublin, Ohio, United States
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 12, 2012
2
people found this review helpful

I tend to support Wyndham properties - in the US this includes Travelodge, but little did I know this was NOT the case in Canada. Regardless, the location was pretty good so I probably would have stayed here even if I had known. That stated, what happened on my arrival would prevent me from EVER staying here again or from... More

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See 3 more reviews by Michael U for Ottawa
Daniel Greer, General Manager at Travelodge Hotel and Convention Centre - Ottawa West, responded to this review
April 16, 2012

Dear Michael U, Thank-you for taking the time to post your comments on your recent stay with us. I apologize in regards to concerns about the exercise room. Thank-you for letting us know and I will have the equipment and air conditioning unit verified that they are in working order. I am sorry that you feel I did not address... More

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Mtl
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 31, 2012

We were at this hotel Mar 4-6, 2012. We were really impressed with impeccable service at the pool, and also especially amazed at the service when at night some children were playing outside our door in the corridors and we called to see if there was anything that could be done, and were told a security guard would be passing... More

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Ottawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 13, 2012

We stayed there for the "water park" feature. It's all right considering the indoor wave pool and slide but it's time for a retro-fit. The pool area needs a good cleaning and I don't mean just add more clorine. Srub the sides of the pool and kids pool with a brush, the brown water marks need to go. I don't... More

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See 2 more reviews by hugues s for Ottawa
Daniel Greer, General Manager at Travelodge Hotel and Convention Centre - Ottawa West, responded to this review
March 19, 2012

Dear hugues s, Thank-you for taking the time to post your comments about your recent stay with us. I am sorry that we did not exceed expectations during your recent stay with us. I apologize for the condition of the mattresses in your room. As you mentioned, we are in the process of replacing the mattress sets throughout the hotel.... More

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Additional Information about Travelodge Hotel and Convention Centre - Ottawa West

  • Travelodge Hotel And Convention Centre
  • Travelodge Ottawa
  • Travel Lodge Ottawa
Address: 1376 Carling Avenue | Carling and Kirkwood, Ottawa, Ontario K1Z 7L5, Canada
Price Range: PLN: $

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