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All 66 Ottawa hotels

Holiday Inn Hotel & Suites Downtown

3.0 of 5 Hotel   |   111 Cooper Street, Ottawa, Ontario K2P2E3, Canada
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73%
Ranked #32 of 66 hotels in Ottawa
A recent review
3 of 5 stars reviewed 3 weeks ago
Jason W Burlington
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245 people have reviewed this hotel

Traveler rating
    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Burlington
Top Contributor
124 reviews 124 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for the Canada Day long weekend and I would say the hotel is overall ok. Pros: The location is great as it is a few blocks from all attractions downtown Ottawa. Close to Parliament Hill and Byward Market locations as they are approx 10-15 min walk. The bathroom was nice - floors were heated. The beds were... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Jason W, Thank you for taking the time to share your positive comments about our location. I am glad that you found our beds comfortable and our bathrooms nice. I apologize for any inconvenience you may have experienced due to the on going work at the parking area and condition of the elevators. Please bear with us as these... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a two double bed room with kitchenette. We were only blocks from Byward Market and all the attractions and action. Elgin Street is full of wonderful places to eat. The room was clean and very large. We were very happy with this hotel.

Was this review helpful? Yes 1
Georgetown, Ontario
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my `go to`hotel when in the downtown Ottawa area on business. I stayed there again in early June for 4 nights while attending a conference at a nearby, considerably more expensive hotel. I always book one of the rooms with a kitchenette (microwave, fridge, dishes, etc.) to have the flexibility (and economy) of bringing food back to my... More

Was this review helpful? Yes 1
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel was very nice and in a beautiful location. It is not quite downtown but only a 10-15 minute walk. You could walk down Elgin Street or along the canal to get to the market, Rideau Center, or the Parliament buildings. Many restaurants in the nearby area to choose from. The room and information was ready prior to arrival... More

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USA
Top Contributor
86 reviews 86 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 17, 2014

The hotel is an average hotel. Service is ok and rooms are descent - nothing special - The location is ok is fairly centrally located but to the restaurant area and market is not so close, you will have to walk at least 15 minutes or take a taxi - The rooms are big and comfortable..

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear travelww40, Thank you for taking the time to review our hotel. I'm delighted to learn that we were able to provide you with a comfortable stay. We value all your feedback, whether positive or negative, for this will help us continuously improve on our services. I hope you give us another chance of hosting you again and provide you... More

Barrie, Canada
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 14, 2014

First time at this hotel. The rooms are nice and big. The bathroom floors were warm. The front desk were very pleasant. The only downsize was the elevators which were slow and the lack of parking, but we were warned. Another thing they should maybe look into is getting a pool that would be amazing. Breakfast was very expensive.

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear ldantimo, Thank you for staying and taking the time to review our hotel. I am very delighted that you found our rooms and hotel staff commendable. It is always our top priority to make sure that our guests have a friendly and comfortable accommodations. I apologize for any inconvenience you may have experienced with the elevator and parking. I... More

Oakton, Virginia
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 28, 2014

I didn't have a terrible stay by any means, but it could have been much better. Pros: really friendly and helpful staff, comfortable beds, nicely appointed and large kitchen, large bedroom/sitting room. Cons: terrible wireless, scary elevators, stained carpets, not enough lighting in room, half the exercise equipment didn't work. Maybe the renovation will help the hotel realize its potential.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear JulieUMFan, Thank you for taking the time to write a review. We’re glad you enjoyed staying in one of our large and comfortable rooms. I’m very sure that the staff will be delighted to hear about your kind words of praise. Conversely, we are sorry that some amenities including the wireless network and lighting conditions prevented you from fully... More

Montreal, Quebec, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed at this hotel for the marathon weekend because of the location. I have to mention that it is under renovation and there is no on-site parking available and only 2 out of 3 elevators were working. The Ottawa Race Weekend uses Hudson Travel Group to provide hotel bookings. So that's what we did thinking we will have a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Fauve4ever, Thank you for staying and taking the time to review our hotel. I am glad that you liked the food served at our restaurant, our friendly staff and the great view from your room. However, I understand that your stay was not a 100% satisfactory because of the on going renovations and the issues you had during check... More

Toronto, Canada
2 reviews
3 of 5 stars Reviewed May 22, 2014

A bunch of friends booked this hotel together when we were in town for a wedding. Here was the gist of the hotel situation: PROS: *They were accommodating of our requests to have rooms together (or rather booked it that way since we all booked on one reservation). *The rooms were fine for the most part and the bed was... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Natalie F, Thank you for your review. We certainly apologize for the revitalizing issues and for any inconvenience or negative impression this might have caused you. We understand why you are disappointed, let me assure you that this is not our usual level of service. We hope you will give us another chance to show you the true Holiday... More

Toronto, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed May 21, 2014

Spent two days Ottawa on a work trip. Hotel is centrally located just West of City Hall and North of the Rideau Canal. Staff were friendly and helpfull. Furnature and fixtures in the room were dated. Room however was large, clean and had an excellent view. Free WIFI. Gym is poor. Overall recommended for short work stays. Only issue I... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear recceptl, Thank you for staying and sharing your experience with us. I am glad that you found our hotel staff helpful and our rooms to be spacious and clean. However, I apologize for any inconvenience you may have experienced brought about by the current renovations. We take comments such as these very seriously and would like to follow up... More

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Additional Information about Holiday Inn Hotel & Suites Downtown

Address: 111 Cooper Street, Ottawa, Ontario K2P2E3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Downtown 3*
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Also Known As:
Holiday Inn Hotel And Suites Downtown
Holiday Inn Downtown
Holiday Inn Ottawa
Ottawa Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#26 Business Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
Downtown Ottawa Location Ideal for All Travelers. Located in the trendy Golden Triangle District of downtown Ottawa, Holiday Inn & Suites - Ottawa Downtown is a well-appointed hotel in close proximity to the MacDonald Cartier International Airport (YOW) and the Ottawa Train Station. Our location places you mere steps from the Rideau Canal, a UNESCO World Heritage site where you can stroll, bike or skate by many great historic and contemporary attractions of downtown. Our Ottawa hotel is within walking distance of trendy Elgin Street's shops, restaurants and nightlife, historic Byward Market, the Canadian War Museum and Parliament Hill. Lodging here benefits business travelers who are visiting the Department of National Defense, the Government of Canada Conference Centre, and other businesses in downtown Ottawa. Our hotel's amenities include eight meeting rooms, event packages and a Business Centre to meet your business needs. From Lane's Restaurant and Lounge to the Fitness Centre, we aim to provide you with a convenient stay in downtown Ottawa. Each hotel room features a triple-sheeted bed, a sitting area, TV, a work area with a desk, and free high-speed Internet access. Our downtown Ottawa hotel staff go beyond the average hotels in Ottawa to give you the comfort you deserve. ... more   less 
Number of rooms
269

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