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All 66 Ottawa hotels

Holiday Inn Hotel & Suites Downtown

3.0 of 5 Hotel   |   111 Cooper Street, Ottawa, Ontario K2P2E3, Canada
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75%
Ranked #30 of 66 hotels in Ottawa
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
Indy27 Forest Lake, Minnesota
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229 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Forest Lake, Minnesota
Top Contributor
64 reviews 64 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

tHIS WAS AN UNBELIEVABLE SURPRISE TO SAY THE LEAST. The room was fabulously comfortable and pleasant as a suite should be The staff was not only professional but very helpful as to many choices of beer and wine and locations to eat. I was too exhausted to go out but the restaurant - Lane's - prepared some of the best... More

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

They did not mention that the work they are doing on their parking lot means not only that it is closed but that you will have to deal with jack hammering from early in the morning until late in the evening. You can hear and feel it even high up in the building. I looks like they have a lot... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear MertotheTraveller, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

ontario
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for one night on a quick stopover enroute to Quebec. I was assigned a smallish queen room on the 16th floor. It was clean and quiet despite backing onto the bank of elevators. Nice view overlooking city hall and parliament hill. My only complaint is that I was told there was secure parking onsite. There is not. It is... More

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Toronto, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very unhappy with the communication at the time of the booking and when we arrived to check-in. We were not informed that the hotel parking lot was under construction and that there would be drilling all day from 10am-6pm. This driilling vibrated upto the 16th floor, which is the top floor. Restaurant and lobby was empty all the time. Also,... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Kim L, Thank you for taking the time to provide feedback on your stay. It is unfortunate the parking options prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with... More

Toronto, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We choose the holiday inn because it appeared to be close by uOttawa when we went to visit their spring open house. It's was a good choice! Within walking distance to restaurants, local sites, and the university. The hotel is undergoing renos but staff were friendly and welcoming and the room was very spacious and clean, modern and comfortable. The... More

Was this review helpful? Yes 1
Sudbury, Ontario
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 21, 2014

Attended the last weekend of Winterlude in 2014. Very good location as we only had to walk down one street to access the canal. Stayed on the 16th floor in a one bedroom suite that had a living room, dining room and kitchen. Good amenties if you're travelling with a young family. Hotel is a little dated looking, furniture in... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Zoomerrs, Thank you for leaving us a feedback. It is rewarding to hear that you appreciate our convenient hotel location for your activities. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am sorry the room furniture and parking service fell below... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014

We went to Ottawa for Winterlude and stayed here for 2 nights. Location was ideal as it is right next to the canal for skating. Check-in and check-out was a breeze and hassle free. Staff was friendly and helpful. Parked out minivan at the back of the building and everything was walkable distance. Room was clean and spacious. We had... More

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Kingston, Ontario, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 19, 2014

This hotel is in a convenient location to downtown and was a short walk and taxi ride. The rooms were a bit on the small side but were very clean. Consistent with other Holiday Inns I have stayed at before.

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Barrie, Canada
Top Contributor
66 reviews 66 reviews
26 hotel reviews
237 helpful votes 237 helpful votes
4 of 5 stars Reviewed January 6, 2014

Stayed a week during December 2013 at the Holiday Inn Hotel & Suites for business, and I chose this location because it was just around the corner from our venue. Overall it is a great hotel with an excellent downtown location, and top-notch customer service, so if you want to be near everything, choose this place. My co-worker enjoyed the... More

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Minneapolis, Minnesota
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 9, 2013

I used points and money for this hotel. The location was perfect; it was a short walk to the Rideau Centre and just a bit more to Parliament Hill and other historic sites. I took the U Campus403 bus (not even a 5 minute walk) to the Senators game. The hotel staff gave me directions - which were perfect; if... More

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Additional Information about Holiday Inn Hotel & Suites Downtown

Also Known As:
Holiday Inn Hotel And Suites Downtown
Holiday Inn Downtown
Holiday Inn Ottawa
Ottawa Holiday Inn
Address: 111 Cooper Street, Ottawa, Ontario K2P2E3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Business Hotel in Ottawa
#26 Family Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Downtown 3*
Official Description (provided by the hotel):
Downtown Ottawa Location Ideal for All Travelers. Located in the trendy Golden Triangle District of downtown Ottawa, Holiday Inn & Suites - Ottawa Downtown is a well-appointed hotel in close proximity to the MacDonald Cartier International Airport (YOW) and the Ottawa Train Station. Our location places you mere steps from the Rideau Canal, a UNESCO World Heritage site where you can stroll, bike or skate by many great historic and contemporary attractions of downtown. Our Ottawa hotel is within walking distance of trendy Elgin Street's shops, restaurants and nightlife, historic Byward Market, the Canadian War Museum and Parliament Hill. Lodging here benefits business travelers who are visiting the Department of National Defense, the Government of Canada Conference Centre, and other businesses in downtown Ottawa. Our hotel's amenities include eight meeting rooms, event packages and a Business Centre to meet your business needs. From Lane's Restaurant and Lounge to the Fitness Centre, we aim to provide you with a convenient stay in downtown Ottawa. Each hotel room features a triple-sheeted bed, a sitting area, TV, a work area with a desk, and free high-speed Internet access. Our downtown Ottawa hotel staff go beyond the average hotels in Ottawa to give you the comfort you deserve. ... more   less 
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