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All 66 Ottawa hotels

Holiday Inn Hotel & Suites Downtown

3.0 of 5 Hotel   |   111 Cooper Street, Ottawa, Ontario K2P2E3, Canada
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Ranked #32 of 66 hotels in Ottawa
A recent review
5 of 5 stars reviewed 4 weeks ago
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244 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel on four separate occasions visiting our nations capital and what a great place. The staff is so friendly and helpful and the rooms a very clean an always upgraded with new furniture. the location is on a very quiet street in the heart of the city...this will be the only place i stay at!

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Burlington
Top Contributor
143 reviews 143 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 2, 2014 via mobile

We stayed here for the Canada Day long weekend and I would say the hotel is overall ok. Pros: The location is great as it is a few blocks from all attractions downtown Ottawa. Close to Parliament Hill and Byward Market locations as they are approx 10-15 min walk. The bathroom was nice - floors were heated. The beds were... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Jason W, Thank you for taking the time to share your positive comments about our location. I am glad that you found our beds comfortable and our bathrooms nice. I apologize for any inconvenience you may have experienced due to the on going work at the parking area and condition of the elevators. Please bear with us as these... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 30, 2014

We had a two double bed room with kitchenette. We were only blocks from Byward Market and all the attractions and action. Elgin Street is full of wonderful places to eat. The room was clean and very large. We were very happy with this hotel.

Was this review helpful? Yes 1
Georgetown, Ontario
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2014

This is my `go to`hotel when in the downtown Ottawa area on business. I stayed there again in early June for 4 nights while attending a conference at a nearby, considerably more expensive hotel. I always book one of the rooms with a kitchenette (microwave, fridge, dishes, etc.) to have the flexibility (and economy) of bringing food back to my... More

Was this review helpful? Yes 1
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 18, 2014

The hotel was very nice and in a beautiful location. It is not quite downtown but only a 10-15 minute walk. You could walk down Elgin Street or along the canal to get to the market, Rideau Center, or the Parliament buildings. Many restaurants in the nearby area to choose from. The room and information was ready prior to arrival... More

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USA
Top Contributor
90 reviews 90 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 17, 2014

The hotel is an average hotel. Service is ok and rooms are descent - nothing special - The location is ok is fairly centrally located but to the restaurant area and market is not so close, you will have to walk at least 15 minutes or take a taxi - The rooms are big and comfortable..

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear travelww40, Thank you for taking the time to review our hotel. I'm delighted to learn that we were able to provide you with a comfortable stay. We value all your feedback, whether positive or negative, for this will help us continuously improve on our services. I hope you give us another chance of hosting you again and provide you... More

Barrie, Canada
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 14, 2014

First time at this hotel. The rooms are nice and big. The bathroom floors were warm. The front desk were very pleasant. The only downsize was the elevators which were slow and the lack of parking, but we were warned. Another thing they should maybe look into is getting a pool that would be amazing. Breakfast was very expensive.

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear ldantimo, Thank you for staying and taking the time to review our hotel. I am very delighted that you found our rooms and hotel staff commendable. It is always our top priority to make sure that our guests have a friendly and comfortable accommodations. I apologize for any inconvenience you may have experienced with the elevator and parking. I... More

Oakton, Virginia
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 28, 2014

I didn't have a terrible stay by any means, but it could have been much better. Pros: really friendly and helpful staff, comfortable beds, nicely appointed and large kitchen, large bedroom/sitting room. Cons: terrible wireless, scary elevators, stained carpets, not enough lighting in room, half the exercise equipment didn't work. Maybe the renovation will help the hotel realize its potential.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear JulieUMFan, Thank you for taking the time to write a review. We’re glad you enjoyed staying in one of our large and comfortable rooms. I’m very sure that the staff will be delighted to hear about your kind words of praise. Conversely, we are sorry that some amenities including the wireless network and lighting conditions prevented you from fully... More

Montreal, Quebec, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed at this hotel for the marathon weekend because of the location. I have to mention that it is under renovation and there is no on-site parking available and only 2 out of 3 elevators were working. The Ottawa Race Weekend uses Hudson Travel Group to provide hotel bookings. So that's what we did thinking we will have a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Fauve4ever, Thank you for staying and taking the time to review our hotel. I am glad that you liked the food served at our restaurant, our friendly staff and the great view from your room. However, I understand that your stay was not a 100% satisfactory because of the on going renovations and the issues you had during check... More

Toronto, Canada
2 reviews
3 of 5 stars Reviewed May 22, 2014

A bunch of friends booked this hotel together when we were in town for a wedding. Here was the gist of the hotel situation: PROS: *They were accommodating of our requests to have rooms together (or rather booked it that way since we all booked on one reservation). *The rooms were fine for the most part and the bed was... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Natalie F, Thank you for your review. We certainly apologize for the revitalizing issues and for any inconvenience or negative impression this might have caused you. We understand why you are disappointed, let me assure you that this is not our usual level of service. We hope you will give us another chance to show you the true Holiday... More

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Additional Information about Holiday Inn Hotel & Suites Downtown

Address: 111 Cooper Street, Ottawa, Ontario K2P2E3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Downtown 3*
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Also Known As:
Holiday Inn Hotel And Suites Downtown
Holiday Inn Downtown
Holiday Inn Ottawa
Ottawa Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#28 Business Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
Downtown Ottawa Location Ideal for All Travelers. Located in the trendy Golden Triangle District of downtown Ottawa, Holiday Inn & Suites - Ottawa Downtown is a well-appointed hotel in close proximity to the MacDonald Cartier International Airport (YOW) and the Ottawa Train Station. Our location places you mere steps from the Rideau Canal, a UNESCO World Heritage site where you can stroll, bike or skate by many great historic and contemporary attractions of downtown. Our Ottawa hotel is within walking distance of trendy Elgin Street's shops, restaurants and nightlife, historic Byward Market, the Canadian War Museum and Parliament Hill. Lodging here benefits business travelers who are visiting the Department of National Defense, the Government of Canada Conference Centre, and other businesses in downtown Ottawa. Our hotel's amenities include eight meeting rooms, event packages and a Business Centre to meet your business needs. From Lane's Restaurant and Lounge to the Fitness Centre, we aim to provide you with a convenient stay in downtown Ottawa. Each hotel room features a triple-sheeted bed, a sitting area, TV, a work area with a desk, and free high-speed Internet access. Our downtown Ottawa hotel staff go beyond the average hotels in Ottawa to give you the comfort you deserve. ... more   less 
Number of rooms
269

Questions & Answers

Questions? Get answers from Holiday Inn Hotel & Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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