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Days Inn Downtown Ottawa

319 Rideau Street, Ottawa, Ontario K1N 5Y4, Canada
Hotel amenities
Days Inn Downtown Ottawa
Best prices for: 1 room 1 guest
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Ranked #53 of 67 Hotels in Ottawa
A recent review
4 of 5 stars reviewed 4 weeks ago
Graham G Ansty, United Kingdom
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379 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Toronto
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked 7 rooms for our group through Expedia. One of the few hotels that accomodated youth groups. Called the day of our arrival and requested 4 roll away cots and was told it would be no problem. Said I could bring my own cots if they did not have enough. After getting there was told that they did not have... More 

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Montreal, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Horrid. No attendants when I went to check in, after a while I phoned the number on my confirmed reservation print out only to watch the phone at the desk in front of me ring with no one around. I had to go to the restaurant to ask if the hotel was in fact open. 30 mins later there was... More 

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DmitriyMos, Assistant General Manager at Days Inn Downtown Ottawa, responded to this review

Thank you for your feedback. Please kindly accept our sincere apologies for the inconveniences experienced during your stay. It is absolutely unacceptable that you had to wait so long to check in. Please be assured that investigation will follow and appropriate steps will be taken in order to prevent such occurrence in future. I would encourage you to contact the... More 

North Iceland, Iceland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

If you have money, stay somewhere else. I had to stay here but not by choice. It's a trashy hotel, the rooms are a mix of old and new, torn wallpaper, couches from 1990. I had to change rooms because the room next to me was too loud.

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A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

excellent Hotel close by to all shopping facilities restaurant ideal for business or leisure trips . Nice staff and very helpful .

Review collected in partnership with Days Inn

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DmitriyMos, Assistant General Manager at Days Inn Downtown Ottawa, responded to this review

We appreciate your feedback. Praise like yours is what drives us to deliver best service on a daily basis. We are glad that you enjoyed the facility and all the features of the hotel. More 

Vienna, Austria
1 review
1 of 5 stars Reviewed 4 weeks ago

I booked a room at Days Inn Ottawa one week in advance. Within an hour after reserving I realized I would not be able to make it, and cancelled the reservation. After several days of attempting to find out whether I would be charged, I was eventually told I would not be. Upon receiving my credit card bill, I found... More 

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DmitriyMos, Assistant General Manager at Days Inn Downtown Ottawa, responded to this review

Thank you for taking the time to write your comments. Please be kindly informed that just as hotels vary in size, location and organizational structure so do their policies of establishing guests' payments and making reservations. In today's competitive time there are a lot of different offers running in order to make a sale. Non-refundable booking is a very popular... More 

Ansty, United Kingdom
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked a room online with 2 double beds but ended up with a suite with one double bed for the same price ($110) so not really an issue. The suite was large and fully equipped with fridge, ironing board and iron but the bathroom was shoddy with patchy wallpaper and unkempt mastic. The rest of the suite was fine... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

Central location and close to Ottawa U. Liked the room a lot. Towels were replaced everyday. However, they forgot to replenish the coffee and tea; they also forgot to wash the coffee pot. Otherwise, great service!

Review collected in partnership with Easytobook.com

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Montreal, Quebec
1 review
3 of 5 stars Reviewed 5 weeks ago

Room cleanliness, air & amenities were good. Sleep quality was excellent. Recently upgraded bathroom--first-rate.

Review collected in partnership with Days Inn

Was this review helpful? Yes
DmitriyMos, Assistant General Manager at Days Inn Downtown Ottawa, responded to this review

Thank you very much for your kind response. It is our pleasure to read your comments that you enjoyed your stay. We are proud of our staff- either it's housekeeping, front desk or maintenance and the quality of service they provide. It's great to hear that you liked the updated bathroom. More to come, soon enough we will update the... More 

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