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All 66 Ottawa hotels

Days Inn Ottawa West

2.5 of 5 Hotel   |   350 Moodie Drive, Ottawa, Ontario K2H 8G3, Canada
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Days Inn Ottawa West
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46%
Ranked #39 of 66 Hotels in Ottawa
A recent review
5 of 5 stars reviewed 1 week ago
David B Napanee, Ontario
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263 reviews from our community

Traveler rating
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110
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Terrebonne, Canada
1 review
1 of 5 stars Reviewed 5 days ago NEW

Ok first of all the reservation i had there was a mistake since i was suppose to go at the downtown Days inn. My girlfriend made the reservation and made a mistake. i noticed rigth away and tried to cancel to switch to the rigth hotel but even 1 hour after they wouldtn let me cancel. Ive resigned to go... More

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1 review
1 of 5 stars Reviewed 1 week ago

I had my reservation cancelled for no reason. I made my reservation early in the morning and i got the confirmation email stating that i have to check in before 6pm. I got there at 4:20pm. They refused to upgrade me to another room for the same price. Poor customer service. I will choose another hotel for my bi-weekly stay... More

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Rose E, General Manager at Days Inn Ottawa West, responded to this review

Dear Guest thank you for your feed back on the hotel. We look forward to serving you in the future. More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had called the day before to reserve a specific room as we had a pet travelling with us and it had been confirmed. When we arrived, the young lady at the front desk was quite flustered and stated that this room was not available and they gave us another room I had not wanted and it was either take... More

Was this review helpful? Yes 3
Rose E, General Manager at Days Inn Ottawa West, responded to this review

Thank you for you comments regarding your stay, please accept my apologies for what seems to be lack of caring from the Guest Service Agent, this is not the standard we strive for. Thank you again for your comments they do help us improve. More

Nepean
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice, clean, friendly staff, good parking, great connecting restaurant!!! Continental Breakfast needs help - that was disappointing as we had to go out to get a proper breakfast.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Rose E, General Manager at Days Inn Ottawa West, responded to this review

Dear Guest thank you for your feed back regarding your stay. it is unfortunate you found the breakfast inadequate, it will be reviewed based on your comments. More

London, Canada
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for 4 days on Labour day weekend. Rooms are ok, old hotel, elevators very old and noisy. WiFi at the rooms very poor signal. Breakfast is the worse, very poor and the area is duty and not comfortable. Lines to get the food very long, no eggs, no fruits, just bread, muffins and waffles with only one machine to... More

Was this review helpful? Yes 3
Rose E, General Manager at Days Inn Ottawa West, responded to this review

Hello and thank you for your feed back. I'm sorry you found the breakfast less than satisfactory, we do however now provide fruit as well as eggs, we do listen to our guests comments and learn from them. Thank you again. More

Burlington
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location good with access options to downtown Ottawa. Staff friendly and helpful. Great Bar/restaurant on premises. Hotel requires updating to carpets,elevator and some furnishings.

Review collected in partnership with Days Inn

Was this review helpful? Yes 2
Rose E, General Manager at Days Inn Ottawa West, responded to this review

Thank you for you comments regarding your stay. All of our guests comments are taken seriously and will review the areas in question. More

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Additional Information about Days Inn Ottawa West

Address: 350 Moodie Drive, Ottawa, Ontario K2H 8G3, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn Ottawa West 2.5*
Number of rooms: 129
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Also Known As:
Days Inn Ottawa West Hotel Ottawa
Days Inn Nepean
Nepean Days Inn

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