We did a reservation through Choice hotel main number. The first room we got was disgusting since there was pee all around the toilet seat which had not been flushed, the handle beimg broken. We were then givrn asecond room that was unheated untilee got in. The bed structure was broken, the carpets were stained and there was mildew al... More

Close to downtown with free parking, but not a great place to stay unless you're looking for the bare essentials. The bed was not comfortable, and there was an electrical box hanging out of the wall. When we asked the front desk to fix it, they said it would be looked at the next day, but nothing was done. The... More

I am not one to complain.... However, this was disgusting.... For start we walked into the room and it reeked like stale cigarettes. The bedding was ripped, the towels smelled like smoke, the continental breakfast had barely any choice and there was a hair on the cups. Not to mention the dirty kleenex we found to the left of Our... More

I Stay here when i am in Ottawa,love to stay this hotel,best location in town,nice,clean with bis queen size bed ,large parking . I found the Front Desk staff to be vary friendly and help full with all respect. More

I recently stayed at this hotel and found it to be horrible. The front desk person was too busy on the phone to even acknowledge me entering. Once he did he was silent until he asked for my Credit Card. I asked him to be more vocal and explain why he was asking for all this info since it was... More

Ended up booking this place for a very last minute business trip, and they were the only ones with availability - and now I know why. It's basically like a cheap motel. The hotel looks very dated inside. The carpets have a terrible smell that hits you like a brick wall as soon as you walk in. The rooms aren't... More

We stayed in this Comfort Inn for 2 nights. What means Comfort in this hotel? One Lamp was broken, the remote control of the TV didn't work, the floor was dirty, and in the morning you can't get a parking lot, because it's obviously a Park and Ride place. We complained about the lamp and the remote control early in... More

I had a one night stay for business. Hotel was clean and service was excellent. Slight hiccup with the room but was corrected immediately. More

I booked this hotel on hotels.com It told me it was close to Parliament etc, great I thought being I don't drive I can just walk! i GET to my hotel and feel like im in the ghetto! get out my laptop no connectivity at all ..called the hotel front desk she's like ooh really like nothing is wrong..Tells me... More