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2098 Montreal Road, Ottawa, Ontario K1J 6M8, Canada
Hotel amenities
Value Inn
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Ranked #51 of 61 hotels in Ottawa
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36 reviews from our community

    Trip type
Traveler rating
    5
    4
    3
    2
    22
Date Rating
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 14, 2013

I needed a motel/hotel last minute in the east end of Ottawa, and this one came up. It was very convenient to the surprise party that I was attending. The room was clean comfortable and quiet. I don't usually require much more. It had a small fridge which was a surprise and appreciated. Would I stay there again? Yes as... More

Was this review helpful? Yes
VRV98, Guest Relations Manager at Value Inn, responded to this review
May 18, 2013

Dear Guest, Thank you very much for your unbiased opinion. We highly value your feedback. As through them, we are able to improve our services. At Value Inn Ottawa, we always try to give the best value of your dollar by providing clean and comfortable accommodation. Once again thanks. More

ottawa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2013

We stayed here Feb.2 , 2013 and our room was Very clean with a huge heart shaped jacuzzi tub , fireplace, fridge.It was a really nice place and great location close to shopping malls and restaurants and staff were very friendly too.We will return :) Gary

Was this review helpful? Yes 1
VRV98, General Manager at Value Inn, responded to this review
February 13, 2013

Dear Valued Guest, (Jo-anne), I Thank you for taking the time and giving us your positive feedback. I am very excited to learn that you had a pleasant stay and enjoyed our JACUZZI room. I have comended my staff for their contribution of providing good service. We look forward to see you again as our valued guest. Thanks again, Neville More

Sentosa Island, Singapore
1 review
4 of 5 stars Reviewed January 4, 2013

I had wonderful stay at value inn in Ottawa, it is at very convenient location to the highway & downtown. I got bang for my buck, staff was friendly, Front desk guy ( parth ) was very efficient & friendly. I really Appreciate for there Great Hospitality.

Was this review helpful? Yes
VRV98, General Manager at Value Inn, responded to this review
January 16, 2013

Dear Ms Chang, I Thank you for your wonderful coments and comending my front desk staff Parth. We at Value Inn take great pride in serving our valued guests. I thank you for your patronage and I welcome you to the beautiful capitol city of CANADA Ottawa again. Looking forward for your next visit. In hospitality, Neville More

1 review
4 of 5 stars Reviewed December 22, 2012 via mobile

On my girlfriends birthday Dec 21at I was grateful to have been at the Value Inn jacuzzi suite. I was totally amaze on how great I was welcomed by the staff and that help us fell comfortable creating a great night to remember. I recommend this place100%. I say a big thank you to the value inn staff in Ottawa... More

Was this review helpful? Yes
Toronto, Canada
1 review
5 of 5 stars Reviewed December 19, 2012

Recently I stayed at the Value Inn and I found the room worth its price. Everything in the room was clean and well maintained. The staff was very friendly and the I had no problems connecting to the wireless internet. In addition, during the night there were no disturbances and therefore I was able to have a comfortable sleep. The... More

Was this review helpful? Yes
VRV98, General Manager at Value Inn, responded to this review
January 16, 2013

Dear Eric, I take this opportunity to THANK YOU for taking the time to write your coments. I am very glad you experienced great service and were fully satisfied. I look forward to serve you as a valued Guest to Value Inn again. I appreciate your business. Thanks again. In Hospitality, Neville More

Saint Thomas, Canada
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 20, 2012

Our son was getting married and we chose the Inn for proximity to the Bride's home and the pictures of the accomodations posted on their website. We travelled 8 hours only to find what we felt was a bait and switch situation! We were given the " old drive up motel type room" We opened the door entered, looked around... More

Was this review helpful? Yes 7
VRV98, Manager at Value Inn, responded to this review
August 26, 2012

I am sorry to learn about the circumstances, which made it necessary to write. Please accept our apology for any inconvenience this may have caused you. Our building is a low rise motel type, where one can drive to the front of the room and its door opens to the parking lot. Majority of the motels have similar set up... More

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1 of 5 stars Reviewed June 4, 2012

We've been to Value inn hotel in Ottawa and are very dissapointed. We are dissapointed from the staff bad costumer service. They didn't try to help us at all, they blame us about everything that went wrong, because we complained they told us to leave the hotel . The towels were dirty, the "continental breakfast" was in the lowest standarts... More

Was this review helpful? Yes 4
VRV98, Guest Relations Manager at Value Inn, responded to this review
September 30, 2012

I am sorry to learn that you had a disappointing experience. I have investigated this matter. It took long to respond as your name wasn't registered in our system. After detailed investigation and correspondence, I found out the facts about your matter. We tried our best to serve you and make everyone happy. At the same time, we expect that... More

1 review
5 of 5 stars Reviewed June 2, 2012 via mobile

My husband and I just got married. We made reservation for the jacuzzi room. Our room was located on the newly renovated side of the building. I was so impressed with how cleaned and fresh the room was, not to mention the front desk clerk was also nice. We had such a wonderful stay and we are planning to go... More

Was this review helpful? Yes
ottawa
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 21, 2012

The best thing about this whole experience was that we live in Ottawa and were able to go back home to sleep. We received a prize for a night stay at the Value Inn Luxury Suite. After reading the review, we still decided to try it for ourself. As soon as we open the door, a very poignant smell of... More

Was this review helpful? Yes 4
VRV98, Guest Relations Manager at Value Inn, responded to this review
May 30, 2012

Thanks for sharing your experience at our hotel. I am disappointed to learn that you didn’t have a pleasant experience here. Please accept our apology for any inconvenience you went through. I have just joined this hotel. I will try my best that all the guests have a happy and pleasant stay here. Be assured that not all the rooms... More

Toronto
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 22, 2012

Went in end of Jan 2012, MOULDY, FREEZING, HAIR IN SHOWER from previous persons, HAIR IN PILLOWS, DIRTY FLOORS!!! TV REMOTE DOESNT WORK, their "CONTINENTAL BREAKFAST" is coffee & stale donuts! No Microwave, no cream, toilet clogged, it was truly the worst place Ive EVER stayed for cash! Manager NOT available, NO ONE at front desk, everything under renovation, no... More

Was this review helpful? Yes 3
See 2 more reviews by Naoya I for Ottawa
 
 
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Additional Information about Value Inn

Also Known As:
Value Hotel
Econo Lodge Ottawa
Value Hotel Ottawa
Address: 2098 Montreal Road, Ottawa, Ontario K1J 6M8, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed
Hotel Style:
Ranked #51 of 61 hotels in Ottawa
Price Range: $
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