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Ottawa Marriott Hotel

#13 of 68 Hotels in Ottawa
Certificate of Excellence
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100 Kent Street | Hotel Entrance Is on Queen Street, Ottawa, Ontario K1P 5R7, Canada
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Ottawa Marriott Hotel
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Ottawa Marriott Hotel
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357 reviews from our community

Traveler rating
    162
    126
    55
    9
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff at this Marriott Hotel are exemplary. I wish every hotel I stayed at had staff like these (seriously! The story starts out bad, but our issues were quickly resolved!). We were traveling with a young child and requested that a crib be placed in the room on our reservation. The staff at the front desk handed our child... More 

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Ontario's Near North, Canada
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If travelling for business or just a visit to the nations capital, the Ottawa Marriott is a good choice. Centrally located within walking distance to the sights. I was there on business so didn't do many touristy things but I do recommend taking the Parliament building tour. Lots of history and interesting bits of information that most Canadians don't know.... More 

Was this review helpful? Yes 1
Canada
Senior Contributor
37 reviews 37 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This Hotel in Ottawa is good in service hospitality and all that you need to live comfortably after a long days trip etc... The rates are a bit expensive but worth trying out. The hotel is in the heart of Ottawa, with all restaurants and places to visit. Try it out!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The staff at this hotel go above and beyond and make this hotel a home away from home. They welcome you with a smile and go above and beyond. The concierge lounge staff are always chipper and pleasant and start your day off on the right foot. Spin staff always a pleasure to converse with and remember their customers which... More 

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NB
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Best Marriot Hotel staff we've experienced so far. Great central location & parking (6' height restriction though/ glad I left my 2500 series Truck at home). Stayed in 1420 corner room with balcony. Amazing views clean, fresh, not a typical dusty Hotel. Breakfast buffet is second to none w/ great eggs made to order.

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Toronto
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location of this Hotel is prime, close to Parliament, Ottawa River (Ottawa Lock) and best restaurants. If travelling with kids, this Hotel has various amenities for children and teenagers. I found the rooms to be very smaller than rooms in Europe. It was myself and my husband and 12 year old son, but we felt overcrowded in the room. Never... More 

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Dubai, United Arab Emirates
Top Contributor
95 reviews 95 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is showing its age. No room safety deposit boxes and older design do not show this hotel in a good light. What does shine through is the staff. Their can do attitude makes the other worries disappear. The Starbucks on site is the one exception, I have never seen a more disorganized, ill trained, terrible mannered and above... More 

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Thornhill, Canada
Top Contributor
70 reviews 70 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Not top star but great location for anything in Ottawa. Price is right and easy walk to sights. The restaurant is just ok not fine dining but has a breakfast buffet that is simple with choices. Rooms are clean but a little outdated. Staff are friendly and helpful. Very busy place with families and sports meets.

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your contribution on TripAdvisor concerning your recent stay at the Ottawa Marriott Hotel. We are disappointed that your short stay with us was simply average. We only wish that we would have been brilliant in order to receive a higher rating from you. Thank you for recognizing the friendly service and cleanliness of our hotel. We continue... More 

newmarket, on
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

e stayed in a corner room with a king bed, which was nice and bright. The Good: - location was good, walking distance of Parliament and Rideau Canal - starbucks at bottom of hotel - room was bright with big windows - fast check in - room fairly clean except for someone's sock I found on the floor.. The bad:... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your review concerning you recent stay at the Ottawa Marriott. We are delighted that you appreciated our location, the fast check-in and our Starbucks located in our great room. I am concerned however about your impression of our beds and the coffee that was served to you. I want to inform our guests that the bed pad... More 

Senior Contributor
21 reviews 21 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is well located one block from the Supreme Court and is easy to find. The staff are very courteous and friendly. Breakfast is well priced and covers the essentials. Rooms are clean and spacious. Considering the price, well worth the value you pay compared to other comparable hotels.

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