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Ottawa Marriott Hotel

4.0 of 5 100 Kent Street, Ottawa, Ontario K1P 5R7, Canada
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Ottawa Marriott Hotel
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Ottawa Marriott Hotel
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277 reviews from our community

Traveler rating
    125
    94
    47
    7
    4
See reviews for
59
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111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntsville, Alabama
1 review
5 of 5 stars Reviewed 2 days ago NEW

In my recent travels, I stayed at this hotel. I ate at the bar and received excellent service, from both the bartender and the Manager, Julie. She was very friendly and helpful in answering some questions I had about the city, I would recommend the hotel to anyone, and tell them to stop by the bar and restaurant to say... More 

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Mississauga, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed here a couple of weeks ago arrived on a Saturday check in was fast and friendly. We booked on concierge level to get an excellent view of the city very pleased with the room just felt that the bathroom is very small compared to some other Marriott hotels that we have stayed at considering the size of the... More 

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Thornhill, Canada
Top Contributor
107 reviews 107 reviews
40 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location in the downtown core and close to Gatineau. Marriott service standards still show throughout the facility from check in to check out... Great accommodating front desk staff that seem to care... Last time I was here, they helped me with a "shaving situation". Very much appreciated. There are little touches like the green option to decline maid service... More 

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San Francisco, California
Top Contributor
151 reviews 151 reviews
46 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stay at this Marriott several times a year. Great staff from the front desk to the concierge lounge. The gym is great with all the equipment I need. I like the green option of not having maid service for points or the Starbucks option. Great hotel!

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for sharing your experience at the Ottawa Marriott Hotel through TripAdvisor. As a valued Marriott customer, we appreciate your feedback and are delighted to read that you had an excellent stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback concerning on our host, gym and our environmental... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here over the weekend and the hotel was good, friendly staff, rood was comfy, bed was a little hard. The only problem I had was the whistle through the window of the howling wind and the noise from running water in surrounding rooms early in the morning.

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your review concerning the Ottawa Marriott Hotel. We are delighted that we met some of your expectations during your stay. We are pleased that your room was comfortable and the service was brilliant. We are very sorry about the exterior noise from the wind that you experienced. The recent winter weather has presented certain elements that are... More 

Kingston, Canada
Top Contributor
230 reviews 230 reviews
44 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel for business purposes over the years. It is one of the pricier hotels in Ottawa. The staff are fantastic, the elevators are quick, and the location is very good for those who need to be in the downtown core of Ottawa. Nevertheless, my most recent trip highlights that the hotel rooms are starting to... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for the wonderful comments concerning our location, the quick elevators and the brilliant service provided by our host. We are delighted that these elements of your stay were positive and appreciated. I am concerned however about your comment that the guest room is showing its age. We have completed significant improvements to the lobby, the guestrooms and meeting... More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for 2 days in December 2014 for a business conference. It's an excellent hotel, very well located in the city centre. Room are spacious with mostly all luxurious amenities. Staff and services are also excellent. Tariff was on higher side.

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for sharing your experience at the Ottawa Marriott Hotel through TripAdvisor. As a valued Marriott customer, we appreciate your feedback and are delighted to read that you had an excellent stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We staid in a double-room (4 adults) and room was very spacious and clean. Beds were very comfortable and we got a nice view of the city from the 20th floor. My only "bad comment" would be that there wasn't enough towels in the room, staff just set 2 body towels when they should know that there was 4 people... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your review regarding your recent stay at the Ottawa Marriott. We appreciate that you have taken the time to write your impression of our hotel. I am delighted that our Host delivered brilliant service to you during your stay. We pride ourselves on providing each guest with an inspired experience and I am pleased that we succeeded... More 

Ottawa, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I organized a New Year's Eve Party a couple of weeks ago at the Ottawa Marriott, with over 50 people. This was an outstanding event, from planning to delivery - food and service, and the view of the city, were perfect. I've run many such events before, at many locations, and can honestly say this one ranks among the very... More 

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OttawaMarriottHotel, Director of Opertaions at Ottawa Marriott Hotel, responded to this review

Thank you for your fantastic review regarding your stay at the Ottawa Marriott. You’re positive comments concerning the service and the attention to detail for your special occasion is fantastic. Thank you for mentioning the great people that provided brilliant service to you. We are honored to have been part of your special occasion and we thank you for allowing... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The Ottawa Marriott Hotel is very nice, clean, conveniently located and affordable. But what is most remarkable at this hotel is its staff. When we arrived, supervisor Nathalie (Labelle, if I remember correctly) greeted us with a smile and was quick to make sure we were getting the best available room in our price range - with a view on... More 

Was this review helpful? Yes
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

We are fortunate to have wonderful Hosts that provide brilliant service to guests. They are without a doubt fantastic people and we are delighted to have them on our team. We take great pride in delivering an inspired experience and we are delighted that we achieved this in your case. It is gratifying to receive this positive feedback and we... More 

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Additional Information about Ottawa Marriott Hotel

Address: 100 Kent Street, Ottawa, Ontario K1P 5R7, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ottawa Marriott Hotel 4*
Number of rooms: 480
Reservation Options:
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Also Known As:
Marriott Ottawa
Ottawa Marriott
Hotel Style:
#3 Luxury Hotel in Ottawa
#6 Business Hotel in Ottawa
#16 Family Hotel in Ottawa
#17 Romantic Hotel in Ottawa

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