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Ottawa Marriott Hotel

4.0 of 5
100 Kent Street, Ottawa, Ontario K1P 5R7, Canada
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Ottawa Marriott Hotel
Ranked #23 of 62 hotels in Ottawa
3.5 of 5 stars 342 Reviews
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342 reviews from our community

What travelers say about this hotel
  • Very nice(11)
  • Parliament building(9)
  • Great location(7)
  • Concierge lounge(7)
  • Revolving restaurant(6)
  • Friendly and helpful(5)
  • Room service(5)
  • Front desk staff(4)
  • Good thing(3)
  • Indoor pool(3)
Traveler rating
    69
    147
    95
    18
    13
Only show reviews for Family (43) | Couples (108) | Business (118)
Date Rating
Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW

This is an average business hotel in Ottawa's downtown. Rooms were nicely appointed and comfortable. Staff service was very friendly and helpful but otherwise nothing in particular stood out about the hotel. As a Gold Elite, I was able to have a nice breakfast in the concierge lounge - fruit, cereals, pastries, deli meats, scrambled eggs. The staff service in... More

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Toronto, Canada
Senior Contributor
47 reviews 47 reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed May 22, 2012 NEW

Be careful when using your car GPS... the address on the website does not correspond with where you actually need to pull into the property (I believe the entrance is actually off Somerset). I found my room acceptable, and the plumbing, internet, etc., worked just fine. However, the elevator situation has got to improve for me to ever consider staying... More

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review
May 23, 2012

Thank you for your review concerning your experience at the Ottawa Marriott. I am pleased to read that the guestroom and amenities met your expectations. I am however, sorry for the confusion concerning the entry way to the hotel off of Queen Street (corner of Kent) and for the elevators being out of service. The parts required to conduct the... More

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Contributor
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Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 19, 2012 NEW

Worn out elevators, hall carpet that's wavy, rooms that are far below expectation for a full Marriott, and waited forever for an elevator. Compared to most Marriott (not their sub categories like Courtyards, etc), this one is a real disappointment, especially for the price, my goodness. And I'm a Marriott Platinum member so I like Marriott, most times. More

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review
May 23, 2012

Thank you kindly for bringing forward your concerns, we appreciate all comments and feedback. We regret any inconvenience you experienced and we assure you that we are anxious to retain you as a satisfied Marriott Rewards member. We value your feedback and have communicated your review to our operations team. I would appreciate the opportunity to further discuss your impressions... More

Cobourg, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

Stayed there 2 nights. Clean and comforable rooms. Asked for a room with a view and it was fulfilled without question, 21st floor staring at the Parliment Buildings. Within easy walk to attractions, dining, market, and shopping. The one thing that made this hotel stand out to me was the level of service. From the vallet to housekeeping, reception to... More

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Brussels, Belgium
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 15, 2012

It is rather a business hotel located in an office area of Ottawa. It allows for an acceptable walking distance to major tourist attractions. It has Starbuck's and there are a few eateries nearby. Rates are also affordable. More

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toronto
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 14, 2012

I stayed here for one night only. Hotel is very clean as is the room. Booked a corner room and got exactly what I expected. Nice views from the room. Bed was fantastic as always. Staff is extremely helpful and pleasant. The only downside was the parking, which is a public parking shared with the hotel, dirty, and expensive for... More

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montreal
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 14, 2012

I've just passed the mother's day weekend at the Marriott with the family of my boyfriend. Ive been to Marriott hotel before and I wasn't expecting much but the service that we were offered was amazing from beginning to end. We arrrived at the hotel at around 11 and to my surprise, both our rooms were ready and on the... More

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Canada
Top Contributor
91 reviews 91 reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 12, 2012

Pros: very central in downtown and next to Sparks Street, 10 mins walk to Parliament Hill. Cons: 1) no room safes. 2) lobby elevators are on elevated floor requiring lifting of luggage to climb steps from check-in desk (ramp is awkwardly located; need to walk farther to reach ramp). Not good if you have lots of heavy bags. More

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See 2 more reviews by PeteCanada for Ottawa
orem ut
Top Contributor
55 reviews 55 reviews
Reviews in 35 cities Reviews in 35 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 11, 2012

We spent one night here during our road trip. The front staff was helpful and friendly. The room is a typical Marriott King room-nothing out of the ordinary. I hated having to walk past many smokers standing right outside the front door smoking. Maybe Canada isn't as concerned about people being exposed to second had smoke as in the USA.... More

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See 4 more reviews by byulaxmom for Ottawa
Melbourne, FL
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 11, 2012

If you are Platinum member, you'll enjoy the fabulous views of Ottawa, including the river, from the concierge lounge. Too bad the food and beverage served are not as sublime. Breakfast is ok, the usual bagels/toast/fruit/yogurt and some tired looking lox. No capers or red onion or tomato. Evening is rather sparse, one hot dish (egg roll) and some nice... More

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Additional Information about Ottawa Marriott Hotel

  • Marriott Ottawa
  • Ottawa Marriott
Address: 100 Kent Street, Ottawa, Ontario K1P 5R7, Canada
Price Range: $$

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