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Ottawa Marriott Hotel

4.0 of 5 100 Kent Street, Ottawa, Ontario K1P 5R7, Canada
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Ottawa Marriott Hotel
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Ottawa Marriott Hotel
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251 reviews from our community

Traveler rating
    112
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    44
    7
    4
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103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

The staff at the Ottawa Marriott turned our golf getaway into an exceptionally memorable experience. We golfed every day and everyone we dealt with at the hotel helped to ensure that we got to the courses on time and in a great mood. We started each morning with the exceptionally welcoming customer service of Alexandra Guiry who was the host... More 

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Collingwood, Canada
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Marriotts are always the clean and comfy hotel you can come to expect. What sets the Kent street location apart from the other hotels is the kids area in the basement. It has games, Playstations, WIIs and a big climbing area with slides. For families traveling with little ones they will understand how amazing this can be to tire out... More 

Was this review helpful? Yes 1
Ontario, Canada
Top Contributor
106 reviews 106 reviews
37 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent 3 nights at this property. I was extremely impressed with all facets of this hotel. The room was excellent, the staff were great, and the location was ideal. I also used the concierge lounge as a gold status member. It was excellent, as were the staff that attended it. I look forward to my next stay at this... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

It is fantastic to read that every aspect of your stay at the Ottawa Marriott was brilliant. We are delighted that the guestroom, the service from our hosts and our central location were greatly appreciated. We are also pleased that the concierge lounge with its magnificent views of the city offered you the opportunity to begin your day with great... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

I worked with Ms. Harding to schedule a conference room for a business event. She was patient and flexible in terms of meeting times, locations and changes that had to be made. The meeting went smoothly thanks to her support.

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

We are thrilled that your event was a success and we thank you for allowing us the opportunity to be your host. Please be assured that we will share your wonderful comments with Alyssa for the wonderful service she provided you. We are delighted that you enjoyed your stay at the Ottawa Marriott and it is rewarding to receive this... More 

Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Three years ago, when we first arrive to Canada.l, we stayed at Marriott Hotel Ottawa Kent street. It was a very memorable night. Now that we are done our research, we wanted to bring back our memories to first steps in Canada. We went back to Ottawa driving six hours from where we live in Sudbury Ontario. We spent a... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

I am very sorry to read about your unfortunate experience during your stay with us. I truly appreciate the feedback and hope that we can regain your confidence in the Ottawa Marriott. I understand that we did not meet your expectations and my only goal is to regain your confidence in our ability to provide an inspired experience. After bringing... More 

Thunder Bay, Canada
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Ottawa Marriott is located on Kent Street a few minutes from Parliament Hill. It is a good twenty-minute walk from the Rideau Centre / Byward Market area. The immediate area is mostly just office buildings, with little of interest to see or do in the evening. I stayed there on a Wednesday and Thursday in early December. There is... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your detailed review concerning your stay at the Ottawa Marriott Hotel. We are very happy that we met your expectations during your stay. We are delighted that your room was of good quality and that you rated us high for cleanliness. We are very sorry about the exterior street noise that you experienced. This was due to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I were in Ottawa for a business trip & Christmas party. We had a bit of trouble finding the front door of the hotel (it's on Queen St. despite the address being 100 Kent St.) but I'm directionally challenged anyway, so the fact I only had to go around the block once was a bonus! Our first... More 

Was this review helpful? Yes 1
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for highlighting the brilliant service received during your stay with us. The accolade expressed to Betty and our Executive Chef Frederick are fantastic. Our hosts make every effort to make connections with our guests and it is rewarding to read that they achieved this during your stay. Please be assured that we will share your wonderful comments with... More 

PuertoRico
Top Contributor
64 reviews 64 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is very clean hotel. Good size king size bed rooms. The location is more commercial and not to many choice of restaurants around . In the night you need a taxi specially in winter. In the day we walked to the Parliament but is not close to the hotel , if you want to see all the the tourist... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for the positive remarks concerning the Ottawa Marriott Hotel. We are pleased that you had a brilliant stay and that the over-sized guest room with king bed was appreciated. It is gratifying to know that we met your expectations and that you rated us high for cleanliness and service. We appreciate your feedback and we look forward to... More 

montreal
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this Marriott for one night in early December. Location is the best part of this hotel, central to all things downtown Ottawa. The staff was friendly and helpful when it came to checking in/out. The room was the biggest disappointment for me. I have stayed in many Marriott, and this was by far the most average. The sheets... More 

Was this review helpful? Yes 1
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

We thank you for ranking us high in the service category. We are delighted that we met your expectations in this category and we only wish that we would have delivered an overall brilliant experience. We are disappointed that our premium bed linens did not provide you the comfort that you were seeking. We use the finest quality products and... More 

Edmonton, Canada
Top Contributor
53 reviews 53 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Marriott for the first time in December, 2014 and I thought it was great. It's centrally located (downtown) and close to amenities. The hotel was clean, the staff were on the ball for all matters. In fact, the staff were really the highlight of this stay. The rooms are spacious (stayed in a King room) and... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for mentioning central location within walking proximity to the Parliament Buildings and amenities. It is certainly convenient to have quick access to the city’s main attractions, museums and activities, and we hope you had the pleasure of visiting these fantastic landmarks. It is gratifying to read that our guestroom was appreciated and that you took advantage of the... More 

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Additional Information about Ottawa Marriott Hotel

Address: 100 Kent Street, Ottawa, Ontario K1P 5R7, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ottawa Marriott Hotel 4*
Number of rooms: 480
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Also Known As:
Marriott Ottawa
Ottawa Marriott
Hotel Style:
#4 Luxury Hotel in Ottawa
#5 Business Hotel in Ottawa
#18 Family Hotel in Ottawa
#19 Romantic Hotel in Ottawa

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