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All 66 Ottawa hotels

Ottawa Marriott Hotel

4.0 of 5 Hotel   |   100 Kent Street, Ottawa, Ontario K1P 5R7, Canada (Byward Market Area)
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Ranked #33 of 66 hotels in Ottawa
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723 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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toronto
Contributor
17 reviews 17 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We really enjoyed our stay. All the staff from our maid to the bellhops were very friendly and quick to meet our needs. Our two boys enjoyed the pool area which also house two separate play areas for children. One room had an indoor climber. Toys and an assortment of wii and Xbox play-stations. There was also a teen area... More

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Bethany, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I really enjoyed our stay here. The staff were exceptional and friendly to our 3 kids, The game room was great for them after a long day of walking to see the sights and it was free, so you cant beat it . The only complaint I would make it the keurig machine in my room looked like it hadn't... More

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Senior Contributor
31 reviews 31 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Our stay at the Marriott was fine, the hotel is clean and spacious as you would imagine with a Marriott, and the location is relatively good (in the middle of downtown and about 15 minutes walk from the main bar area). Our only gripe was that on our last morning a water pump broke, which meant we had to check... More

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for writing a review concerning your experience at the Ottawa Marriott. I want to assure you that we did not deliberately tamper with the water supply. Unfortunately we encountered a failure with this system and this caused frustration for our guests. We immediately deployed our maintenance team and repaired this issue within a two hour window. Regardless of... More

Toronto, Canada
Top Contributor
50 reviews 50 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It's not that hard to provide a nice, clean room with all the trimmings (with some notable exceptions of course) but it's always been the people that make or break a hotel experience. This Marriott is fortunate to have the happy friendly face of Lara at the front desk where the luck of the draw matched us up for the... More

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

We are privileged to read that you had an exceptional stay at the Ottawa Marriott and we want to thank you for choosing us. It is fantastic to read that the accommodations were well received and that we delivered brilliant service. We will definitely share the wonderful comments made with Lara, she is definitely an asset and we are fortunate... More

Guelph, Ontario
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in was a breeze with friendly and helpful staff. Our room was on the 26th floor and faced the parliament buildings. We enjoyed the great view. The room was very clean. The bathroom was on the small side and a bit dated, but it was very clean. The King bed was super comfortable. The best part was the location.... More

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your wonderful comments concerning the cleanliness of your room, our location and our helpful Hosts. They work diligently to provide our guests with an inspiring experience and it is gratifying to read that we met this expectation for you. I want to apologize for the issue with the water. We unfortunately experience a malfunction with our water... More

Timmins, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Ottawa Marriott on Tuesday April the 8th 2014. The staff wow! Not only did they help me book a massage for after hour's, by suggesting what to say and whom to call but I also lost my boarding pass they had no issues logging me into the flyporter web page and printing me new passes. When... More

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your review regarding your recent stay at the Ottawa Marriott. We appreciate that you have taken the time to write your impressions of our hotel. I am delighted that our Host delivered brilliant service to you during your stay. We pride ourselves on providing each guest with an inspired experience and I am pleased that we succeeded... More

Montreal, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

The first part of this review will concern everyone. This Marriott hotel is an average looking hotel with some little extras that might or might not be worth the price depending on who you are. The pros of the hotel are the Starbucks, the pool and the comfort of the bed. The cons are the soundproofing (hello doorslams, screams and... More

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your review regarding your stay at the Ottawa Marriott. You’re positive comments concerning the Starbucks, our pool and the comfortable bed are particularly satisfying to read and we are grateful for that. I am however sorry for the issue you encountered with your pet. I promise you that this is definitely not the norm and I will... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Besides always being in a room facing away from the gothic brilliance of Parliament Hill, I've always had a great stay here. Street noise can be an issue on the lower floors and I've yet to enter the ground floor restaurant but I can't fault them for either. Staff have always been friendly, even when finding me taking pictures of... More

Was this review helpful? Yes 1
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you very much for your visit at the Ottawa Marriott and for taking the time to write your great impressions about our hotel. It is for guests like you that our hotel remains one of the most appreciated hotels in Ottawa. We are glad to receive such remarkable comments about our service and the ability to take incredible pictures... More

Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Over the years in my career, I have attended/arranged meetings in more hotels than I care to remember (in Canada and in the USA). The Marriott provided excellent accommodations for the company's needs. No question! What stood out was the outstanding customer service - from everyone who works there! How refreshing!!!! Cathy McGovern It's a Match

Was this review helpful? Yes 2
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

We are privileged to read that you had an exceptional event at the Ottawa Marriott and we want to thank you for choosing us. It is fantastic to read that the accommodations were well received and that our customer service was the best you have experienced. We appreciate receiving such wonderful praise and we will ensure that this is shared... More

Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed two nights here for a business trip and I found the place comfortable. Place: located in downtown of Ottawa,near to everything.Even you don't ne'er to have your car but of course if you need it,it costs 25$ extra for nightly parking. Lobby: not luxury ,simple and a little bit old Elevators: They are the weakest part of this... More

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

We are glad that you had a comfortable stay at our hotel and that you have taken the time to write about it. Thank you for your feedback, it is gratifying to read that we met your expectations in terms of our location, the cleanliness of your room and the king and helpful service received. Thank you for bringing to... More

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Additional Information about Ottawa Marriott Hotel

Also Known As:
Marriott Ottawa
Ottawa Marriott
Address: 100 Kent Street, Ottawa, Ontario K1P 5R7, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Ottawa
#24 Business Hotel in Ottawa
#25 Family Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ottawa Marriott Hotel 4*
Official Description (provided by the hotel):
The Ottawa Marriott Hotel is located in downtown Ottawa one block from the Parliament Buildings and steps away from museums and shopping. This Ottawa hotel includes and indoor pool, Kids’ Zone (kids play area), sauna and fitness centre. The Ottawa Marriott is also home to "spin" Kitchen and Bar (street level) restaurant. ... more   less 
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