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Ottawa Marriott Hotel

#15 of 68 Hotels in Ottawa
Certificate of Excellence
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100 Kent Street | Hotel Entrance Is on Queen Street, Ottawa, Ontario K1P 5R7, Canada
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394 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The HOTEL staff, simply amazing. Doorman plus parking valet were so fantastic. Smiling, polite, energetic and quick with answers to what must be the thousandth time they have answered the question. Front desk people were very warm and quick with all the information about the hotel, Ottawa, and plenty of smiles! Pool staff, courteous, polite, kept the towel racks full... More 

Was this review helpful? Yes
Ontario
Level Contributor
145 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
2 of 5 stars Reviewed yesterday NEW

We are Sheraton people but decided to try a different hotel chain this time...MISTAKE! Check in was NOT a pleasant experience. The male "robot" that checked me in was just that, a robot, devoid of any happiness, and personality to speak of. As I was summoned to approach the desk, HE started with his check in speech that sounded like... More 

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Mississauga, Canada
Level Contributor
132 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Marriott has everything you need including a pool, gym, comfortable bed, windows that open, keurig, clean rooms, free wi-fi, a restaurant and a good location for walking to many of the sites. It is located on Kent & Queen Street. The pedestrian street "Sparks" runs behind the hotel and has shops, restaurants, pubs, musicians playing etc. The corner rooms... More 

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Cincinnati, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We visited Canada for the first time with our three kids, ages 9 to 11. They loved the hotel - the teen room was a hit with them plus the pool is a bonus. They thought the chicken fingers were the best they've had. Now, for the adults. The staff is exceptional. From Alyssa who helped us get a nice... More 

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Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is clean and the staff is efficient, the location is very good. A little walk to the Market area but perfect for any business on the Parliment side of the canal. The room was clean and smelled nice. Not a wow factor, but nice enough.

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Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just helped to host a Welcome Ottawa Week Forum with over 200 guests at the Ottawa Marriott and really enjoyed the food, ballroom space, catering team and the overall experience. Our account manager, Michele Miller-Brown was also incredible to work with.

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
120 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed with family in two rooms. The front desk service was first class - it was evident they really wanted the hotel to provide great service and also went out of their way to be so helpful when needed. The hotel itself is fine - some a bit dated but not a big deal and location is central to everything.

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We hosted our wedding reception at the Summit in the Ottawa Marriott. We also had a lot of out of town guests, many of whom stayed in a reserved block of rooms at the hotel for the wedding weekend. We were absolutely impressed with the entire experience. The reception was phenomenal. All of our guests enjoyed the 360 degree view... More 

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Vaughan, Canada
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed for 3 nights in summer of 2014, very clean and great service. Bed was very comfortable and the balcony had a great view. It's located in the down town core so we were able to walk to most destinations, public transportation is very close by. It is getting a bit old and outdated (elevators are slow) but the rates... More 

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Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I booked through Priceline and got a very good deal. I was happy when I saw what hotel I received and knew the location would be ideal for my stay. From the moment I entered to the time I left 48 hours later I was showered by courteous service from all hotel staff I encountered. From the very friendly check-in... More 

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