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Ottawa Marriott Hotel

#14 of 68 Hotels in Ottawa
Certificate of Excellence
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100 Kent Street | Hotel Entrance Is on Queen Street, Ottawa, Ontario K1P 5R7, Canada
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Ottawa Marriott Hotel
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444 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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    (444)
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    (126)
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1 review
4 of 5 stars Reviewed yesterday NEW

Loved the property and location is amazing. Everything is at a stone throw distance. Spark street is adjacent to the building.. Madness up for a great walk over the weekend. Only disappointment was washroom which to me was upto Marriott standard!

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Cornwall, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We were organizing a small 2-day conference at this hotel during the third week of July. We found the service, especially at the front desk, the banquet department, and in Spin Restaurant & Bar, to be very personal and friendly. Our group was "pretty hard to impress" bunch of senior business executives, who travel a lot. One of them said... More 

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Level Contributor
118 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

In Ottawa for a brief stay and the Marriott would be suitable for seven a long stay! The hotel is situate at Kent and Sparks Street (Mall). This is walking distance to the Parliament Buildings, Byward Market, the Rideau Canal - most sites of interest.  We had a corner room with great views of the Ottawa River and the city... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

We are delighted that our downtown location is within walking proximity to the Parliament Buildings and the many downtown museums. It certainly provides guests the opportunity to get out and explore our wonderful city. We are delighted that your room was comfortable and that you enjoyed your time with us. Thank you for choosing the Ottawa Marriott and we look... More 

Winnipeg, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel location is very close to downtown and walking distance to many of the Ottawa attractions. Staff service was excellent and friendly specially the lobby manager. He gave us good tips about museums and how long it take to get there by foot. Rooms need a bit of upgrading; specially washroom (noise insulation). Otherwise this is a great hotel. When... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for your review regarding your stay with us. You’re positive comment concerning the close proximity to most of the museums and sites in Ottawa is particularly satisfying as our visitors do have so many touristic options available. We continue to update our product to improve the guest experience. We look forward to your return to the Ottawa Marriott!... More 

Toronto, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we walked in until we left , the staff was very kind and accommodating and took very good care of us. They made sure we knew about any specials and/or freebies they had and went out of their way to make our stay enjoyable. The Hotel is in a good location easily walkable to the major tourist... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for taking the time to write a review your stay at the Ottawa Marriott. We are delighted that the staff were friendly and that this aspect of your stay was recognized. Hopefully we will have another opportunity to welcome you back to our hotel in the near future. Regards, Stephane P Director of Operations More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had an excellent two night stay at the Ottawa Marriott hotel. Very good experience with the front desk staff, valet and bell boys. While it was extremely busy at checkin time they demonstrated personal interest and valued our comments. While we requested to have two rooms close to each other we got one room upgraded to an executive corner... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you kindly for choosing the Ottawa Marriott and providing feedback on your recent stay with us. The bedding is a Marriott standard, we get many request to purchase that they are available now on line at ShopMarriott.com. I am truly sorry that your experience with in “spin” it was not to the level you expected. We certainly want you... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I wanted to highlight the exceptional service I received at the hands of Ilyas at the front desk at the Ottawa Marriott. I was having some issues with my room key and he listen to my concerns and quickly resolve my issues. I have a wide range of accommodations to patronize when in Ottawa but due to the exceptional service... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

We are happy to see you selected the Ottawa Marriott again. The praise expressed to Elias is fantastic and I will be sure to share this with him. Thank you for your loyalty and we look forward to welcoming you in the future! Warm Regards, Stephane P Director of Operations More 

Stoney Creek, Canada
4 of 5 stars Reviewed 5 days ago NEW

This is our go to place to stay at when we head out to Ottawa. Great staff, the beds are perfect and probably the best buffet breakfast I've had. Loyal customers to the Marriott group and I can say with confidence that they have never let us down.

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

We are happy, you’re happy with the Ottawa Marriott and are pleased to see we are your first choice when in the city. We are happy that the “spin” breakfast was well received as we strive to provide the freshest food in all of our outlets Thank you for your wonderful review, we take great pride in consistently delivering the... More 

Alexandria, Canada
5 of 5 stars Reviewed 5 days ago NEW

We hosted our Engaging Association Forum at the Hotel July 23 & 24 and where thoroughly impressed by the quality of service, food and friendliness of all employees. Kudos to Chef F. Stokoe and Banquet Mgr. B. Bruckert and their teams. Special thanks to Sandy McKenzie our Event Manager looking after every detail and caring so much! The "Above &... More 

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you Heinz for your wonderful review and comments. Or staff is invaluable when it comes to the brilliant service provided by the Ottawa Marriott. We are truly blessed to have a team that will do what it takes to execute a flawless event. We will share your review with the entire staff as your words uplift and inspire. Again,... More 

azr33
2 of 5 stars Reviewed 6 days ago NEW

We booked 3 nights for our honeymoon expecting something nice since it is in the capital of the country with an exceptional location. The river view and a complimentary sparkling wine and chocolate strawberries were the only things we were impressed with unfortunately. The elevator from the parking garage to the main lobby was so filthy we thought we were... More 

Was this review helpful? Yes
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for the comments provided concerning your experience during your recent stay with us. I understand that we did not meet your expectations and my only goal is to persuade you to give us another opportunity. Please accept our apologies for not meeting your expectations. There are no words to describe our disappointment in receiving an average review from... More 

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