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All 66 Ottawa hotels

Ottawa Marriott Hotel

4.0 of 5 Hotel   |   100 Kent Street, Ottawa, Ontario K1P 5R7, Canada (Byward Market Area)
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74%
Ranked #18 of 66 hotels in Ottawa
A recent review
5 of 5 stars reviewed 5 days ago
Skinny C Oshawa, Canada
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150 people have reviewed this hotel

Traveler rating
    63
    49
    30
    6
    2
See reviews for
35
36
8
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

The rooms are not clean. I found hair in the bathtub and hair on my sheets. I also had to wait 30 mins for clean towels because there were no towels in my room. I'm a frequent business traveler to Ottawa and I will never stay here again.

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Oshawa, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Reception was very welcoming and helpful. We felt right at home as soon as we arrived. The room was wonderful. What a great view of the Supreme Court and surrounding from room 2120. Would definitely recommend this hotel to anyone visiting Ottawa. It's very close to everything.

Was this review helpful? Yes 1
Halifax
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Only stayed one night but it was perfect. Room was clean and bed was very comfortable. We stayed on the 21st floor with a view of the Parliament Buildings which was nice. Parking was easy to get to and the front desk staff were exceptional in their service. Thanks to the restaurant bartender for pouring us a nice cold beer... More

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Whitby, Ontario, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Not that impressed. Rooms and pool okay. Rooms very small and noisy. Service a little curt. Kids/teen play rooms cool idea but tired and dirty. Wifi not secure and drops constantly....upgrade is another $10. Would try somewhere else next time.

Was this review helpful? Yes 1
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review

Thank you for posting your review regarding your recent stay at the Ottawa Marriott. We are very sorry that your stay was not up to your and our expectations. We are very disappointed read about your experience and the issues you experienced during your stay. Based on your comments, it is apparent that we did not deliver a brilliant stay... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Unbelievable friendly service. The staff were beyond helpful, polite and happy. From holding an elevator door to saying good morning. We hung out a lot on the 4th floor where Alexandra from the kent club helped us figure stuff out in the game room, and is one of the best customer service people I have ever met. Thank you so... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Great location, close to attractions. We walked everywhere. The staff was so helpful with directions and questions. Nice pool and fitness center. Starbucks in the lobby and a Tim Horton's across the street. Wish we could have stayed longer. Ottawa was a great city!

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Toronto, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed at the hotel one night. It was a good night. The reception staff were very friendly, even the trainee. He was very fast, helpful and gave us a city view room as i asked for. The hotel room was of a good size with two double beds as requested. Good sheets and comfortable pillows. I was put... More

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Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to go here for our anniversary. Started off well - the valet told us about the parking downstairs if we didn't want to use his services, and everyone was polite and friendly all the way from him, to check-in, to the people we encountered. I had let the hotel know ahead of time via their virtual concierge that... More

Was this review helpful? Yes 1
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staying at this hotel on a weekly basis and very appreciate the quality of the service provided by this dedicated team; especially in the Concierge lounge wiht Lisa. Always appreciate the speed they process at reception and willingness to find a different room as required.

Was this review helpful? Yes 1
cambridge
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I LOVE the Marriott for their comfy beds! This location was clean, and the staff were attentive, always ready to help recommend a restaurant or tell you which way to find the attractions. The hotel is centrally located and we were able to park our car and walk almost everywhere. Close to the Byward Market, Spark Street, the Rideau Canal,... More

Was this review helpful? Yes 3
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Additional Information about Ottawa Marriott Hotel

Address: 100 Kent Street, Ottawa, Ontario K1P 5R7, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ottawa Marriott Hotel 4*
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Also Known As:
Marriott Ottawa
Ottawa Marriott

74 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Ottawa #13 Business Hotel in Ottawa #20 Family Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
The Ottawa Marriott Hotel is located in downtown Ottawa one block from the Parliament Buildings and steps away from museums and shopping. This Ottawa hotel includes and indoor pool, Kids’ Zone (kids play area), sauna and fitness centre. The Ottawa Marriott is also home to "spin" Kitchen and Bar (street level) restaurant. ... more   less 
Number of rooms
480

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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