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Comfort Inn Ottawa East

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1252 Michael Street, Ottawa, Ontario K1J 7T1, Canada
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Comfort Inn Ottawa East
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34 Reviews from our TripAdvisor Community

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    8
    13
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (34)
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    (9)
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Ontario
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel was clean & quiet even though it was next to the highway. Staff was friendly & helpful. We had a king bed & sofa which was nice for watching TV. The bedding was updated, clean & comfortable. Bathroom needed a new tub, but the towels were clean & plentiful. No complaints. We stayed to attend the Ottawa's Bluesfest. Will... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Skynyrd2, Ottawa is definitely a year-round city of festivals and I’m pleased you enjoyed your stay during Bluesfest! Thank you for your excellent review and I look forward to welcoming you back again next year. Sincerely, Peter Switzer General Manager More 

Quebec City, Canada
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 25, 2015

The location is very good for business traveling but for travellers that would like to visit Ottawa, you must have a car since the hotel is far from the tourist attraction. It has been renovated lately but unfortunately without replacing the bathtub and toilet. In my room the bathtub had paint chips missing and black stain.

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Andrewll, I appreciate your good 3/5 rating regarding your recent business stay with us noting that the hotel has been recently renovated! The next project scheduled will be replacing our bathtubs. The majority of our guests prefer our value for money (clean & comfortable rooms with complimentary parking and breakfast) vs. the high cost of staying in a downtown... More 

Kingston, Ontario, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 17, 2015

My only complaint was that the tub was really old--I prefer a bath (rather than shower) sometimes and there is no way I would bath in that tub. The residue from a previously installed nonstick mat was still half there, and the residue from replacing the grout made the tub look dirty (even though I think it was clean enough).... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Shari A., Thank you for your great review noting our quiet location, comfort of our rooms, complimentary breakfast and 24 hour availability of tea and coffee! I do understand your comments regarding the bathtub. Rest assured that they are cleaned daily and are slated to be replaced during our next round of renovations. Once again, thank you for you... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2015

We were in Ottawa to explore Craft Breweries in Ottawa and Gatineau. The rooms were clean and comfortable. Staff are friendly and helpful. Great breakfast. Close to a mall, restaurants and highway 417. Very pleasant stay.

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Patricia B., Thank you for your awesome review and I’m thrilled you enjoyed the hotel as your home base for touring local breweries in the area! Recognizing our friendly and helpful Team Members is also very much appreciated. I look forward to welcoming you back on your next trip to Ottawa! Sincerely, Peter Switzer General Manager More 

St. Catharines, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 3, 2015

My husband and I stayed for two nights for a conference. The room was inexpensive, clean and comfortable and the free breakfast was good (although a bit limited for anyone with dietary restrictions). There is a mall located across the street and the hotel was a short drive from some of the more central areas /attractions of Ottawa. Overall -... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Winter_e123, It was a pleasure to host you and your husband on your recent business trip to Ottawa and thank you for your fantastic review! Value for money (complimentary parking, wifi and breakfast), cleanliness, comfort and location are a few reasons why our guests keep returning. I look forward to hosting you again in future! Sincerely, Peter Switzer General... More 

Toronto, Canada
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed June 2, 2015

Visited Ottawa to attend my nephew's birthday, this hotel was close to their area. Decided to stay here - free parking, free breakfast, free wifi... The hotel building, looking from outside, is an old structure, brick walls, plain glass windows, it needed work. But as soon as you check in and go to your room, it has been re-modeled, upgraded... More 

Was this review helpful? Yes 1
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Simononvacation, As a Top Contributor in the TripAdvisor Community, I especially appreciate your awesome review regarding your recent stay with us! Thank you for mentioning our recent renovations, complimentary parking, wifi and delicious breakfast. I look forward to hosting you again on your next stay in Ottawa! Sincerely, Peter Switzer General Manager More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed June 1, 2015

First of all, this hotel is not a five star hotel but I can tell you that our room was very clean and comfortable. We always stay at Comfort Inns when we travel and look for the pet-friendly ones when traveling with our golden. The staff are all very friendly and we were given a first floor room to easily... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Dianeandpete1991, It’s always a pleasure to receive excellent reviews – thank you! Our Team Members always go out of their way to ensure our guests have an awesome hospitality experience. We offer clean and comfortable rooms, complimentary parking and breakfast and our first floor rooms have the perfect access for guests with pets. Once again, thank you for your... More 

New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 31, 2015

The hotel did some renovation except for the bathroom. It felt so dirty that I had to use antibacterial wipes to clean it. The breakfast was ok, nothing fancy about it. It can get very noisy bc of the highway, but after dark it's ok. The only good thing is there is a mall next to it.. so if you... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Rxpei, Thank you for taking the time to post a review mentioning our good breakfast and convenient location! You are correct in noting that the hotel has undergone extensive renovations with the exception of replacing our bathtubs, which is next on our list. Rest assured that although the bathtubs’ enamel is worn, they are clean. I would like to... More 

Travelers are raving about these Ottawa hotels

Brooklin, Canada
Level Contributor
214 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed May 25, 2015

This hotel, like many others Choice operates in Canada is over thirty years old and originally built as an upscale budget motel, meaning small rooms, small bathrooms. The breakfast room is an afterthought as part of the old small lobby has been converted. It is so tiny as to be almost useless. It is, however well stocked with all the... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear BeepTraveller, As a Top Contributor in the TripAdvisor Community, I thank you for your 3/5 rating mentioning our room amenities and comfort! Because our breakfast area is small, we do offer our guests trays so that food items can be easily be brought back to the rooms. Some of our bathtubs do need refinishing and this is the next... More 

Ontario
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed May 21, 2015

Not my cup of tea - for a business stay. But it is expensive and clean. I am used to a bit more comfort (larger room, more upscale breakfast). I think if you're on a trip and trying to save money - this is a good find.

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Jstead, As a Top Contributor in the TripAdvisor Community, I thank you for your 3/5 rating mentioning our great value for money and cleanliness! The majority of our guests love our location (two highway exits from downtown) and the fact that they do not have to pay for parking which can be as high as $30/night at other hotels.... More 

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