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Comfort Inn Ottawa East

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1252 Michael Street, Ottawa, Ontario K1J 7T1, Canada
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1 room 1 guest
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Comfort Inn Ottawa East
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40 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vancouver, Canada
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I realize this is the Comfort Inn, so I didn't expect much to begin with; however at almost $200 a night, I would definitely expect a little more than what we received. Only reason I would ever stay here is because we were travelling with two large dogs and they are pet friendly for pets of any size. The hotel... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Cubagal82, Thank you for taking the time to post a review noting that we have comfortable beds/pillows and we are definitely pet-friendly! Although I do sincerely apologize that our bathrooms do require renovations, rest assured that they are clean. I will be investigating the time that our complimentary breakfast closed during your stay as it is open until 9:30... More 

Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

During our stay at this hotel, we discovered some slight signs of rust in the bathtub shower in our room (room 210). The breakfast offering was okay however the location of the hotel isn't ideal making it a bit difficult to get to and from downtown Ottawa.

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear DLui, Thank you for your 3/5 rating regarding your recent stay with us! The hotel is located two exits from downtown Ottawa and our Team Members are always available to give our guests succinct directions. Once again, thank you for your review and I look forward to hosting you again in future! Sincerely, Peter Switzer General Manager More 

Waterford, Ontario, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So when we were booking this hotel it asked us what time we were arriving, I put 10:00am because we drove 6 hours away and left very early to beat Toronto traffic. We showed up at 11:30 and thought well if they have a room great if not no biggie. We show up and the guy at the front desk... More 

Was this review helpful? Yes 1
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Emmy D., Thank you for your review as it’s only through comments such as yours that we can continue to improve our operation. What you experienced is definitely not a Comfort Inn standard and I would like to speak with you personally to gather more details. I can be reached at 613-744-2900. Sincerely, Peter Switzer General Manager More 

Travelers are raving about these Ottawa hotels

Brampton, Canada
Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel on a recent visit to Ottawa. Although the hotel is very basic, the room was clean. We found it very quiet, and slept well. The air conditioner has several settings and with it set to the lowest fan speed, it was pretty quiet (much quieter than we have experienced at some hotels!). Free WiFi worked... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear LenBH, Your 4/5 rating regarding your recent stay with us is very much appreciated – thank you! I’m pleased you enjoyed our complimentary hot breakfast and WIFI. Thank you for also mentioning our quiet east-end Ottawa location without the usual noise of downtown Ottawa emanating from the streets. Not only do we offer clean and comfortable rooms, we also... More 

Sudbury
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for two nights with my family. Our room was overall clean but needed some maintenance improvements. Furnishings and linens were updated and comfortable. Air conditioning unit was very loud, worked very well for an older unit but rattled all night long we had to turn it off as it sounded like we were in a train yard. Many upgrades... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Becky J., Thank you for your 3/5 rating regarding your recent family stay with us! I appreciate your kind comments regarding our Team Members and will be sure to pass your compliments along to Ali at the Front Desk. Thank you for also mentioning the recent room renovations and there are more to come (bathtubs are next on our... More 

Ontario
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 24, 2015

Hotel was clean & quiet even though it was next to the highway. Staff was friendly & helpful. We had a king bed & sofa which was nice for watching TV. The bedding was updated, clean & comfortable. Bathroom needed a new tub, but the towels were clean & plentiful. No complaints. We stayed to attend the Ottawa's Bluesfest. Will... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Skynyrd2, Ottawa is definitely a year-round city of festivals and I’m pleased you enjoyed your stay during Bluesfest! Thank you for your excellent review and I look forward to welcoming you back again next year. Sincerely, Peter Switzer General Manager More 

Quebec City, Canada
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 25, 2015

The location is very good for business traveling but for travellers that would like to visit Ottawa, you must have a car since the hotel is far from the tourist attraction. It has been renovated lately but unfortunately without replacing the bathtub and toilet. In my room the bathtub had paint chips missing and black stain.

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Andrewll, I appreciate your good 3/5 rating regarding your recent business stay with us noting that the hotel has been recently renovated! The next project scheduled will be replacing our bathtubs. The majority of our guests prefer our value for money (clean & comfortable rooms with complimentary parking and breakfast) vs. the high cost of staying in a downtown... More 

Kingston, Ontario, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 17, 2015

My only complaint was that the tub was really old--I prefer a bath (rather than shower) sometimes and there is no way I would bath in that tub. The residue from a previously installed nonstick mat was still half there, and the residue from replacing the grout made the tub look dirty (even though I think it was clean enough).... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Shari A., Thank you for your great review noting our quiet location, comfort of our rooms, complimentary breakfast and 24 hour availability of tea and coffee! I do understand your comments regarding the bathtub. Rest assured that they are cleaned daily and are slated to be replaced during our next round of renovations. Once again, thank you for you... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2015

We were in Ottawa to explore Craft Breweries in Ottawa and Gatineau. The rooms were clean and comfortable. Staff are friendly and helpful. Great breakfast. Close to a mall, restaurants and highway 417. Very pleasant stay.

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Patricia B., Thank you for your awesome review and I’m thrilled you enjoyed the hotel as your home base for touring local breweries in the area! Recognizing our friendly and helpful Team Members is also very much appreciated. I look forward to welcoming you back on your next trip to Ottawa! Sincerely, Peter Switzer General Manager More 

St. Catharines, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 3, 2015

My husband and I stayed for two nights for a conference. The room was inexpensive, clean and comfortable and the free breakfast was good (although a bit limited for anyone with dietary restrictions). There is a mall located across the street and the hotel was a short drive from some of the more central areas /attractions of Ottawa. Overall -... More 

Was this review helpful? Yes
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Winter_e123, It was a pleasure to host you and your husband on your recent business trip to Ottawa and thank you for your fantastic review! Value for money (complimentary parking, wifi and breakfast), cleanliness, comfort and location are a few reasons why our guests keep returning. I look forward to hosting you again in future! Sincerely, Peter Switzer General... More 

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