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All 66 Ottawa hotels

The Westin Ottawa

4.0 of 5 Hotel   |   11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada (Byward Market Area)
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Ranked #16 of 66 Hotels in Ottawa
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
douglasmh Edmonton, Canada
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1,043 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a wonderful hotel that has recently been renovated. The rooms are clean and the bathrooms are very modern. The Shore Club is in the hotel but not affiliated and it has very good food although expensive. The Fitness centre is excellent. Highly recommended.

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Adelaide South Australia
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were on a tour and checkin was handled by the guide. Check out was a simple drop the key in a box arrangement. The room was spacious and predominantly white which gave it a very clean, bright and airy feel. Our room came with two comfortable double beds with the normal facilities. Wifi was free in the lobby. Would... More

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CALGARY
Contributor
18 reviews 18 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I attended the westin in September as part of a large conference. The room was nicely updated with a comfortable bed and very quite. The location is superb for sight seeing and access to the byword market. Our conference used nearly all the conference rooms at one point and the food quality was excellent for breakfast lunch and dinner

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear WANDERERCalgary, Thank you for your feedback. I am delighted to hear that you had an excellent experience staying with us! It’s wonderful to hear that you enjoyed your room, there is nothing like the comforts of a quiet and cozy room while away from home. I will also make sure that our culinary team is recognized for the meal... More

Montreal, Canada
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

I stayed at the hotel several weeks ago to attended a meeting. I was impressed with the lay out of the hotel when i arrived. However during our banquet dinner, it felt like the servers were over worked and under trained. Every request i had was over looked. I finally asked to speak to a manager and a young Indian... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Cliff514, Thank you for your feedback. I am disappointed to hear about your recent banquet experience, and will be speaking to our team regarding your comments. Here at the Westin Ottawa we take feedback quite seriously, and see it as a way to improve and enhance guest experiences. I can assure you that this isn’t the typical Westin Ottawa... More

Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived at the Westin at Ottawa, to find we were allotted a room on the 22nd floor. The room was amazing, with floor to ceiling views of the city, everything very modern and the staff very willing to please. The elevators were different, but there were staff members allocated to ease our concerns. Well done Westin

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Judy C, Thank you for your feedback! I am delighted to hear that you were impressed with your room and happy with your stay here at the Westin Ottawa. The views of our capital city are quite beautiful and we’re glad you were able to enjoy! It’s always a pleasure to receive such great comments from a guest, so... More

Montreal, Canada
Top Contributor
212 reviews 212 reviews
24 hotel reviews
841 helpful votes 841 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a superb hotel, in a superb location with a superb staff. I can’t say enough good things about the stay I had here. We had a spacious corner suite with an amazing view of Parliament Hill on one corner and the Byward market on the other. Our room was beautifully appointed with their signature ‘heavenly’ bed, a lovely... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear CanadianMum, Thank you for your feedback. I am thrilled that you had such a superb time staying with us here at the Westin Ottawa! It’s wonderful to hear that you enjoyed your room and our Heavenly bed and bath, on a holiday there is nothing quite like the comfort of a great room! I’m also happy that our Concierge... More

Walnut Creek, California
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first trip to Ottawa, a town I want to go back to. The Westin is an idea location, across the street from a park and a canal and is part of a large shopping mall with lots of stores and casual restaurants. There is also an Apple store that even when closed provides a strong free wi-fi... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Orindaguy, Thank you for your feedback. I am so happy that you enjoyed your stay with us and hope you were able to explore the city! The Westin Ottawa is in a prime area, and one of the many benefits is that we are situated within close proximity to the Byward Market, Parliament, and many historical sites and museums.... More

Santa Barbara, California
Top Contributor
63 reviews 63 reviews
53 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a business conference, and found as would be expected at a hotel of this caliber that the service, attention to detail, and quality are above average. The staff were friendly and attentive and the bar has a upscale atmosphere. As the hotel is multi story there are views of the surrounding downtown area. Multiple monuments and... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Nitroxprt, Thank you for your feedback. I am delighted to hear that you enjoyed your stay with us. I am happy you enjoyed the views and that our associates were friendly and attentive. I see you were here on business but I do hope that you had the opportunity to explore our beautiful capital city while you were here!... More

Point Reyes Station, California
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Westin for 6 nights in early October 2014. (Room 1803) Staff were gracious knowledgeable and helpful. The concierge gave me tips on walks around the city and other sights. The good - room was comfortable and had a nice view to the east. Great beds, lots of outlets with easy access (no unplugging a lamp to... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear CoastalBadger, Thank you for your feedback. I am delighted that you had such an excellent experience staying with us here at the Westin Ottawa. I am quite happy to hear that our staff was gracious and helpful. I apologize for the issues you experienced in your room but I am glad that they were fixed promptly by our associates.... More

Toronto, Canada
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Normally, we stay at the Fairmont, but decided to give the Westin a try since it was geographically close to the Parliament and Market and for the shopper in us, attached to the Rideau Mall. Well situated, in fact. Valet was accommodating, checkin was quick - Nice touch, having the check-in staff leave their post behind the podium to present... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear hugemountain, Thank you for your feedback. I am delighted that you had such an excellent experience staying with us. I am pleased to hear that you had a room with a great view and that our associates were personable and efficient. I’m also happy to hear that you had a unique meal at the Shore Club – you can... More

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Additional Information about The Westin Ottawa

Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Ottawa 4*
Number of rooms: 495
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Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin

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