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All 68 Ottawa hotels

The Westin Ottawa

4.0 of 5 Hotel   |   11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada (Byward Market Area)
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The Westin Ottawa
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Ranked #12 of 68 Hotels in Ottawa
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Tom H Vancouver, Canada
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1,126 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Weston Ottawa is a very nice comfortable hotel. The rooms are all quiet and all have very nice to excellent views of the Hill and the Laurier. Very historic buildings. It's right downtown and attached to the Rideau shopping centre an upscale mall. Most everything you may want to see is within walking distance with fantastic running and biking... More 

Was this review helpful? Yes
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Tom H, Thank you for your feedback. We are delighted that you had an excellent experience staying with us! We hope you had the chance to explore this beautiful city full of historic buildings, rich culture, and plenty of culinary delights! I’m happy you enjoyed our location. We hope to see you again soon! Be well, Ross M General... More 

Montreal, Canada
Top Contributor
180 reviews 180 reviews
34 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nothing wrong with our stay. Friendly and fast check-in. Nice guestroom and bathroom. They've done a great job renovating the hotel. Too bad we were facing the East side of the hotel. One recommendation, have a lit make-up mirror that will allow you to find the bathroom at night or a small light under the vanity.

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Guillaumeleconqueran, Thank you for your feedback. We are so happy to hear that you enjoyed your stay with us! We will take your suggestion regarding the lights back to the team for discussion! Thank you for pointing this out. We hope to see you again! Be well, Ross M General Manager More 

Mississauga, Ontario, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for one night in November with my wife. The location was excellent as its steps from Rideua Centre, Parliament and Byward market. The rooms are modern, well appointed and staff are friendly. However our stay was not a pleasant one due to several important but irritating issues. The first was noise. The sound insulation between... More 

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear GeraldT100000, Thank you for your feedback. I am happy you enjoyed our location and hope you had the opportunity to explore our beautiful capital city. On behalf of the team we apologize for any noise issues you experienced while staying at the Westin Ottawa. We know how important a good night’s sleep is, so we are disappointed to hear... More 

Vancouver, Canada
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Pro: great location for business or for a pleasure visit. Connected with indoor walkways to the Shaw convention center and Rideau shopping center -which, through the Bay store give access to the market and all its restaurants with minimal outside time if the temperature is frigid. 2 minutes walking to skate on the Rideau Canal, less than 10 minutes to... More 

Was this review helpful? Yes 1
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear PacificBlackBird, Thank you for your candid review of your stay at the Westin Ottawa. We are happy to hear that you appreciated the easy and quick access to the Rideau Centre and Byward Market. We hope you had the opportunity to explore this beautiful capital city, even in the cold! We apologize for any inconvenience you experienced while checking... More 

Spruce Grove, Alberta
Contributor
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin is located close Parliament Hill, Byward Market and the Rideau Canal. It's also attached to Rideau Centre where you can do some shopping. This upscale hotel lives up to its reputation for service, cleanliness and comfort as you would expect from the Westin brand. Westin Ottawa seems to have listened to previous complaints about internet charges in the... More 

Was this review helpful? Yes 1
Seattle, Washington
Top Contributor
75 reviews 75 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't normally stay at the Westin when I'm in town however this was a pleasant stay. I love their Heavenly beds and with the hotel right on the canal and within minutes of Byward market, the location is perfect. The hotel was also quite so getting a good night's sleep was not an issue. My only complaint is their... More 

Was this review helpful? Yes 1
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Brian W, Thank you for your feedback. I am delighted you had a pleasant stay with us! I hope you took full advantage of our close proximity to the canal and Byward Market. I have noted your comments about the Wi-Fi; I understand your frustration and will be sure to discuss at our next Operations meeting. We hope to... More 

Winnipeg
Top Contributor
56 reviews 56 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed another good stay at this hotel. Rooms are clean, comfortable and spacious. Staff is friendly and accommodating. My only complaints center around some of the pricing. I realize this is an upscale chain, but when paying over $200 per night, I don't think that having Wifi included should be that much of an issue. The only place you can... More 

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear travlinclan, Thank you for your candid review of our hotel, at the Westin Ottawa we take all feedback as a gift and a way to improve and enhance guest experiences. We are delighted that you had a nice stay with us, and have made note of your comments regarding our Wi-Fi. We will speak to our team at our... More 

toronto canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Decided to go to Ottawa with the kids (14 and 11) for new years eve (3 nights) and stayed at the Westin. Great hotel on all accounts. They upgraded our room as an SPG member to a large double with lots of room for four, a large bath and a great 11th floor view of the parliament buildings and the... More 

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear John G, Thank you for your feedback. I am delighted you had such an excellent stay at the Westin Ottawa. When a guest comes to stay with us, we love to hear that they had an excellent time but what we love even more is hearing that they explored our beautiful city. I must say, you picked fantastic restaurants!... More 

Pontypridd
Top Contributor
202 reviews 202 reviews
97 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a Deluxe room as it had the view of the Parliament area and wow did it have a view! We were on the 17th floor overlooking downtown Ottawa and spent a good hour when we arrived just watching life go by outside. Staff friendly, good location - close to the bus stop for the airport bus, connected to the... More 

Was this review helpful? Yes
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Gareth M, Thank you for your feedback. I am delighted that you enjoyed your stay with us. The view of Parliament is one we never tire of, we are happy you enjoyed it as much as we do! We are also pleased to hear that you enjoyed our location; the easy indoor access to the Rideau Centre is the... More 

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Spacious and clean rooms w/ extremely comfortable beds! Awesome view….good location to downtown Ottawa, friendly staff, nice pool area. All around an excellent experience. Room service menu a little limited though. Definitely will stay again

Was this review helpful? Yes 1
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear CandiacJF, Thank you for your feedback. I am delighted that you had such an excellent experience staying with us! I’m happy you enjoyed your room, there’s nothing quite like a comfy bed and a nice view! I’m also glad to hear that you found our associates friendly; it’s our goal to make you feel welcome and make sure you... More 

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Additional Information about The Westin Ottawa

Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Ottawa 4*
Number of rooms: 495
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Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin
Hotel Style:
#2 Luxury Hotel in Ottawa
#3 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
#10 Family Hotel in Ottawa
#12 Romantic Hotel in Ottawa

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