We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 68 Ottawa hotels

The Westin Ottawa

4.0 of 5 Hotel   |   11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada (Byward Market Area)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
The Westin Ottawa
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Westin Ottawa to your Saves list
Ranked #13 of 68 Hotels in Ottawa
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Afzal K Toronto, Canada
Write a Review

1,105 reviews from our community

Traveler rating
    531
    350
    144
    57
    23
See reviews for
213
277
65
421
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1105)
  • Mar-May only
    (220)
  • Jun-Aug only
    (351)
  • Sep-Nov only
    (302)
  • Dec-Feb only
    (232)
All months
Toronto, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked this hotel through Price Line for a short 2 day trip to Ottawa. Our teen aged son was travelling with us and we called in to make sure we get a room with two beds. The person at the reception desk was very friendly and helpful - could not make the change on the system but left a note... More 

Was this review helpful? Yes
Ottawa, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Westin Ottawa hotel was the choice to spend my wedding night. Place, people and service. They can set the room within any thing you ask for wedding. The most lovely is the hotel near to the canal and the downtown. It is very good to have such this place in future if you have trip to Ottawa. Good luck.

Was this review helpful? Yes
Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked the Westin's December 24 promo for several reasons: no family close by and we wished to have people around; we wanted to attend midnight mass at Notre Dame Cathedral (not far away); supper was available at The Shore Club and based on our last stay (August 2014) knew we would be in good hands. We understood that the... More 

Was this review helpful? Yes
Gatineau, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has to be one of the most beautiful in the whole city. But what makes it special is the staff. Everyone from the porters to the front desk, go beyond what is the norm, make you feel special. Our room was awesome, the view from 14 floor , WOW. Especially at Xmas ,with all the lights from Parliament... More 

Was this review helpful? Yes
Ottawa, Canada
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our daughter and her new husband reserved a room at the Westin, Ottawa for their wedding night and called to see if they could arrive early and leave late the following morning. When they arrived at the hotel, they were given an upgraded room with spectacular views of the city and Room Service delivered a complimentary bottle of champagne and... More 

Was this review helpful? Yes
New Jersey
1 review
5 of 5 stars Reviewed 6 days ago NEW

Reached out to Phil the Concierge before my stay to work out a way to make my upcoming stay very special (we were celebrating anniversary). Phil was full of ideas and helped me execute a great gesture that seriously impressed my significant other. Keep it up Westin Ottawa!

Was this review helpful? Yes
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Jayt48, Thank you for your feedback. I am absolutely delight you had such an excellent experience with Phil, you can be sure that he will be recognized for his service. I’m happy that you were able to execute a great gesture for your partner, happy anniversary from the whole Westin Ottawa team! Please come back again soon! Be well,... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Westin Ottawa for a corporate Christmas party. We experienced excellent service from beginning to end. The staff was friendly and helpful. The property is is beautifully located in the heart of Ottawa and our room had exceptional views of the canal and Parliament buildings. It was clean and spacious. The food was delicious! We will definitely... More 

Was this review helpful? Yes
Ottawa, Canada
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay left us immediately wanting to return soon. The staff and hotel are outstanding. Newly renovated and very service minded from check in to express check out. The Heavenly beds are very comfortable. The Westin goes above and beyond to assure a well rested stay. We can not wait to return

Was this review helpful? Yes 1
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Mynott M, Thank you for your feedback. I am delighted that you had an excellent stay with us. It is wonderful to hear that you found our associates to be very service minded, as our biggest goal is that you feel welcome the second you walk through our doors and that you have a special and unique stay with... More 

toronto
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

All you would expect from a Westin: impeccable service, immaculate room and all the bells & whistles. The staff went out of their way to make every encounter a pleasure and the Christmas decorations in the lobby made it even warmer and more inviting than usual. The location is perfect and even connected to a mall which allowed us to... More 

Was this review helpful? Yes 1
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear tamstoronto, Thank you for your comments. I am truly delighted to hear that you had such an excellent stay with us. I will make sure that all of our associates are recognized for your kind words. We are quite lucky to be a part of such a great team, our associates truly do care that each guest has a... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This Hotel is in a fantastic location. Close to the river, shopping, and historical sites. Hotel was very modern, clean and friendly staff. The rooms are spacious. Great restaurants and bars close by too. Would definitely stay again.

Was this review helpful? Yes
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Dtownjr, Thank you for your feedback; I am delighted that you enjoyed your stay with us. We are quite lucky to be situated right in the center of this beautiful city! I am glad to hear that you had the opportunity to explore a little and discovered some of our culinary delights. It’s also great to hear that our... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Westin Ottawa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Ottawa

Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Ottawa 4*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Starwood, Despegar.com, Cheap Tickets, TripOnline SA, Odigeo and Tingo so you can book your The Westin Ottawa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin
Hotel Style:
#2 Luxury Hotel in Ottawa
#3 Green Hotel in Ottawa
#4 Business Hotel in Ottawa
#12 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa

486 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (304)
Viewed
View from room (50)
Viewed
Room/suite (83)
Viewed
Hotel & grounds (42)
Viewed
Dining (3)
Viewed
Bathroom (24)
Viewed
Other (102)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (157)
Viewed
Amenities (44)
Viewed
Junior Suite (43)
Viewed
Pool (13)
Viewed
Restaurants and Bars (29)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay