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All 66 Ottawa hotels

The Westin Ottawa

4.0 of 5 Hotel   |   11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada (Byward Market Area)
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Ranked #15 of 66 Hotels in Ottawa
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed yesterday
TravelBud24 Toronto, Canada
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1,022 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Top Contributor
60 reviews 60 reviews
35 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

I had a room with two double beds. My friend and I specifically chose this hotel because of the amenities including pool, hot tub, mini fridge and bath robes. Upon checking in and getting to our room we changed and went down to the pool/hot tub for a relaxing soak before our dinner reservations. However the door was locked and... More

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San Jose, Costa Rica
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything is at walking distance, the mall connects to the hotel Parking in the building, a lot too eat nice restaurants at Byward, but don't miss a great breakfast at the hotel The staff very friendly the concierge extra useful. I believe it don't matter if your trip is business tourism, family or couple the hotel is excellent.

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Nottingham, United Kingdom
Top Contributor
178 reviews 178 reviews
48 hotel reviews
291 helpful votes 291 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We over nighted at this great hotel. The rooms are spacious & well equipped. The beds are extremely comfortable with a choice of pillows. The bathroom is also very spacious with a tremendous power shower. As experienced travellers we rarely stay in a hotel that ticks all the right boxes but The Westin does just that.

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Guisborough, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We are only stopping one night but first impressions were very good, very welcoming staff. Our suitcases were delivered to our rooms fast. The hotel looks very modern and well decorated. Our room is a double and is huge with a big bed. The only one gripe is from my wife, there isn't a makeup table and mirror, I know... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the Westin before and have found it to be a great hotel. Very accommodating staff, nice size rooms and convenient location as it is attached to the Rideau Mall. The pool and fitness centre is better than most hotels too. After heading out for dinner on my first night, I came back to my room and... More

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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent the weekend at the Ottawa Westin for the Army Half Marathon. Been here several times in the past mainly because of the heavenly beds and awesome showers. This time I noticed a significant difference in their lighting. In the past it was fairly dark and dungeony. I was so pleasantly surprised, it's now well lit and feels like... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Laura M, Thank you for your comments! I am honoured that The Westin Ottawa was your destination of choice when resting before the Army Half Marathon. It is our mission to have our guests feel rested, as well as safe, in our hotel, and I am so happy to hear that our new lights made you feel safe. We... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

My Husband and I stayed here with another couple for a night to see an Ottawa RedBlacks Football Game. It was a great choice for this purpose. The shuttle to TD Place picks you up about a block from the hotel. The hotel is also the perfect location for anything you may want to do in downtown Ottawa/the market area.... More

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Minneapolis, Minnesota
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We conducted a board meeting at this hotel. The conference room / banquet room was very dated, with plastic folding tables covered by table cloths. The telephone which had been requested was not provided, and upon my requesting again for the offsite members, I was informed that this would be am extra $300 plus long distance charges. It then took... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear scott e, Thank you for your comments. Please allow me to apologize for your recent conference experience with The Westin Ottawa. I am very concerned about the service you recieved, and please know we do not take comments regarding unsatisfactory service lightly. We will be taking your feedback and reflecting upon what we can do to create a better... More

Toronto
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located in the heart of Ottawa's Byward Market. It is also attached to the Rideau Centre Shopping Mall. The mall is under construction, but is still an above average shopping destination. It is also walking distance to Parliament and other major attractions and museums. Having lived in Ottawa previously I can honestly say this is the best... More

Was this review helpful? Yes 2
The Hague, The Netherlands
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In terms of location, the Westin Ottawa is absolutely perfect. You're a five minute walk from the parliament, another five from the By Ward market, and are connected to the Rideau center. We had a room with floor-to-ceiling windows overlooking the parliament and that really added a lot to our experience. In addition, the bed was very comfortable and the... More

Was this review helpful? Yes 3
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Additional Information about The Westin Ottawa

Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Ottawa 4*
Number of rooms: 495
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Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin

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