Our stay was a disaster due to the ongoing construction in the hotel. Although we were a number of floors away from the construction, the noise was unbearable. Discussing the issue with staff did not lead to a resolution and only added to our frustration. I get the impression that they get a lot of complaints about this and have... more

We stayed here for three nights and got upgraded to a corner room because of our gold status. The room we got had a fantastic view of Ottawa. It was a 270-degree view that arched from the parliament buildings to the east. The bed was extremely comfortable and we could have spent the whole trip in it. The location is... more

This is the third time we have stayed at the Westin Ottawa. Our previous stays at this hotel were pleasant and its location is prime. When we decided to take a trip to Montreal and stop in Ottawa on the way, we chose the Westin thinking that It would be as decent as our previous experiences. It was not. This... more

I stayed at the Westin Ottawa for board meetings in June and was extremely impressed from the minute I arrived in the lobby, where check-in was a breeze and the bellman was extremely helpful. I got a renovated room on the 19th floor and loved it - the room was huge and very nicely decorated with a clean, modern feel.... more

I stayed for a night at the hotel in June for a simple trip to see Ottawa. I have stayed at many Westin's in North America. I requested one of the newer "renovated rooms" and received one. The room was very clean, spacious and smelled new. The room also had a fantastic view of downtown Ottawa. I did not find... more

Upon arrival was upgraded to a newly renovated room. Just absolutley superb room, tile floors glass walkin showers, lovely heavenly bed long couchs LCD tv, huge room, modern decor throughout, Ceiling to floor windows, view of canal. Bathroom supplies, white or green tea can't remeber which shampoos conditoners and soap, makes hair look fantastic so soft, you can buy the... more

I felt so cheated recently when I stayed at the Westin for a conference. The conference rate was $209, when it should have been half the price for all the trouble and the noise. From check-in through to check-out staff were not apologetic that the hotel is under construction and there is absolutely no rest due to construction and drilling... more

I was in Ottawa for a conference and chose this hotel for quiet and because of its closeness to Parliament Hill and museums. The rooms are lovely and clean and the staff very friendly. It is attached to a mall, which is helpful for people with small children, as I was. Their cribs are nice and the rooms have fridges,... more

Stayed at the Ottawa Westin from may 16 - 18. Booked the newly renovated room and was very happy with it. Very clean and still smelt new. Was told at check-in that hotel was going through renovation and work would start at 9am, which i was aware of but didn't bother us as we were out by then anyways. Location... more