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All 66 Ottawa hotels

The Westin Ottawa

4.0 of 5 Hotel   |   11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada (Byward Market Area)
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81%
Ranked #15 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Janet S Tecumseh
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981 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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English first
Tecumseh
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel was great. We were on the 21st floor. The view was wonderful and at night the Parliament buildings are lit up and spectular. The service was very good, hotel very clean, if you called the desk you were looked after immediately. Beds were very comfortable. Walking distance to the market, boat tours, shopping etc.

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nicely appointed hotel post renovation. Links in with Rideau Mall which is of benefit in the Winter. Bar/Restaurant is excellent providing a good menu and range of drinks. Staff service is great, rooms are comfortable. Gym/Pool provides a greater than normal range of weights etc.

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Montreal, Canada
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Directly in the mall thats cool in the winter, close to everything, nice modern room, Few problem at the check-in because of my last minutes booking with booking.com but thats fine Staying in december 2012

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear dany651, Thank you for your comments. I am delighted that you enjoyed your room and the close proximity to the Rideau Centre. I do apologize about any problems at the front desk and trust our staff was helpful and accommodating. Please come back again soon! Be well, Ross M General Manager More

New York City, New York
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel to stay and it's very close to all the activaties,located in the center of the city,walking distance to every thing.The service at the hotel is excellent ,the checkin, hotel staff and concierge,can't want anything better.The hotel shower will blow your mind. highly recommended this hotel .

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear KISH60763, Thank you for your feedback. I am beyond delighted that you had such an excellent experience staying with us here at the Westin Ottawa! I will make sure that our team is recognized for the service that they provided you. I’m happy you enjoyed our Westin Heavenly Shower system, we love the large droplets that cascade down creating... More

Sacramento, California
Top Contributor
76 reviews 76 reviews
65 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 1 week ago

I will stat with the parking, there is construction on the main street in front of the hotel, so its hard to figure out how to enter, but once you do, there's plenty of parking spaces, however, these are not for the hotel, and they are not very close to the door. There were no signs to show where to... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear MikeyR, Thank you for your feedback. I apologize for any inconvenience that parking may have caused you. We do not actually own the parking lot so the self-pay machines are not controlled by us. I will note your comment on signage as this is something we can definitely look into. It is concerning that you have identified a disappointing... More

Toronto, Canada
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay at the Westin Ottawa was really great. It comes with everything you expect from the Westin brand: great service, high quality rooms in every way, and super location. The parking situation isn't great. One has the option of choosing valet at an exhorbitant rate, or there is a self-parking option that doesn't allow in and out privileges. Other... More

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London, United Kingdom
Top Contributor
58 reviews 58 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for one night while in the city on business. The location was perfect for both business and pleasure. The hotel has an air of chic but not too gaudi. The room was luxurious by Ottawa standards and the staff were helpful and polite. It's a great spot to stay for a night or two to explore the... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Jeremy H, Thank you for your feedback! I am delighted to hear that you were able to experience both the business and pleasure side of the Westin Ottawa. We strive to give each guest a special and unique experience each time they stay with us, and we’re happy you found our staff helpful and polite. Please come back again... More

Vancouver, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

In a XX26 layout room, corner suite facing the Parliament buildings. Make sure you book over about the 14th floor to clear the adjacent buildings (my earlier suite on the 11th floor did not). Excellent staff, very clean, and perfect central location. Larger than standard size room, nice washrooms. Would definitely stay here again!

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear gekellogg, Thank you for your feedback. I am delighted that you enjoyed your room and had a great view. It’s also wonderful to hear that that you had an excellent experience with our staff and liked our central location. Please come back again soon! Be well, Ross M General Manager More

St. John's, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have always stayed here whenever available because it has the best location in Ottawa. In the summer it's a very short walk to the Byward Market, great shopping, the Rideau Canal, the National Gallery and Parliament Hill. And in the winter, when it's truly too bitterly cold to venture outside, the hotel's connection to the Rideau Centre Mall provides... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Cleocat2014, Thank you for your feedback. I’m thrilled to hear that you think so highly of our hotel. We are situated in a great location, with so much beauty, history, culture and art. The Rideau Centre is also a great place to shop and the direct connection is quite convenient for our guests. The Shore Club is also a... More

Morelia, Mexico
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location is excellent and the view I had form the ninth floor was outstanding. Huge windows. Beds are one of the best I have ever tried. Top notch hotel in service and facilities with a great gym, salt water pool, pod restaurant and friendly and efficient staff. Great place to see a beautiful city

Was this review helpful? Yes 1
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear RodrigoSigal, Thank you for your comments! I’m so happy that you enjoyed the Westin Heavenly Bed, it’s something we are quite proud of. There’s nothing like a good night’s sleep in a comfortable bed, especially when you are away from home. I’m also happy you enjoyed your view, that’s one we never tire of! We hope to see you... More

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Additional Information about The Westin Ottawa

Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Ottawa 4*
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Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Luxury Hotel in Ottawa #7 Business Hotel in Ottawa #10 Romantic Hotel in Ottawa #18 Family Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the city, The Westin Ottawa is near Parliament Hill and the scenic Rideau Canal, historic sights and world-class shopping at the adjoining Rideau Centre. ... more   less 
Number of rooms
495

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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