This is our fourth visit to the Westin, Ottawa and overall the experience has remained very good. The facility is showing a bit of wear - there's peeling paint in the bathroom, escalators not working, and because of it being a busy weekend, a bit noisier than I remember. However, the service and staff remain top notch and who can... More

This hotel was conveniently located within walking distance of Parliament, the Market district, and the bridge to the Museum of Civilization. Rooms are clean and spacious. The fitness room smelled of chlorine, though, due to proximity to pool. Breakfast is very expensive.

This hotel is supposed to be one of the premier business hotels in Ottawa so why o why do they charge for internet access. I dont want the TV, I need the internet. In every other respect it is OK - clean, helpful staff etc - however this one critical failure is a critical failure.

This hotel is outstanding in customer service and a very friendly and helpful staff. We were guests there May holiday weekend and while there had car trouble and found that there were no service centre parts stores open over the weekend. The PR lady called around found and outlet in Gatineau P.Q, arranged for the hotel valet to drive me... More

The Westin Ottawa is a wonderful hotel, from the first step into their doors until the last. The staff was extremely helpful, friendly and hospitable. We stayed in room 2211; the deluxe room, perfect view of the canal and the Parliament building. Other than the fact that the room was clean and the beds were comfortable, there are a few... More

This was the first time in a while that my family had stayed in a Westin Resort. Although the valet staff were not as friendly as they might should have been (very stuck up), the rest of the staff were friendly and helpful. The lobby was clean, the room was great -- very clean, HD television channels, extremely nice bathroom,... More

Stayed here for a few days for a conference last week and overall the hotel was really good. The room was clean and modern, and well maintained by the housekeeping staff each day. The bed was comfortable and the bathroom was spacious. Service from hotel staff was generally friendly and helpful. The hotel is really well located and easy walking... More

Great hotel, right by the Rideau canal and other attractions. The rooms were spacious, and we visited when they were newly renovated, which was great. The restaurant is sublime, (I would recommend the gnocchi). Our room was very nice and clean and we had a comfortable stay.

I want to explain my review in point form as its easy to read and judge if this hotel will meet your needs: PROS - >Location (<5 mins) - Rideau Centre, Ottawa Convention Centre, Subway, Mcdonalds, Food Court, (10 mins) - Parliament, Byward Market >Friendly really friendly staff. Was greet by telephone as Mr. Smith every time. >Clean rooms >Beautiful... More