We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 68 Ottawa hotels

The Westin Ottawa

4.0 of 5 Hotel   |   11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada (Byward Market Area)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Cyber Monday Exclusive
The Westin Ottawa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added The Westin Ottawa to your Saves list
Ranked #14 of 68 Hotels in Ottawa
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
Davie65 Calgary, Canada
Write a Review

1,077 reviews from our community

Traveler rating
    510
    346
    142
    57
    22
See reviews for
210
267
64
413
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1077)
  • Mar-May only
    (220)
  • Jun-Aug only
    (351)
  • Sep-Nov only
    (297)
  • Dec-Feb only
    (209)
All months
Calgary, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is very good for business as it is connected to the convention center and close to gov't buildings downtown. It can be a little pricey. I was attending a meeting where there was a block of rooms at a discounted rate that had to be booked by a certain date. When I phoned the reservation line prior to... More

Was this review helpful? Yes
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Was in for meetings and an event and really appreciated the comfort. The rooms are very nice, comfortable beds, and food service. I really liked the exercise room and room service was exceptional! I will be staying here during future business trips, for that comfortable bed!

Was this review helpful? Yes
Fredericton, Canada
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Confession; I am a Fairmont guy, stay there frequently and have Platinum status. However, while I have no Starwood status, I was treated like a top tier client when I stayed at this hotel. The staff was friendly and helpful starting with the reservation staff, sustained by the bellmen and by the outstanding front desk staff. The rooms are beautiful;... More

Was this review helpful? Yes
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear ELC_Freddy_Beach, Thank you for your feedback. We are so happy that you had an excellent stay with us! Our goal is that each guest has a special and unique stay, and leaves feeling rejuvenated and better than when they arrived. Whether visiting for business or pleasure, we’re firm believers that each hotel stay should be a luxurious one. Working... More

Melbourne, Australia
Top Contributor
60 reviews 60 reviews
54 hotel reviews
295 helpful votes 295 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We reached out to Ross the General Manager advising him of the reason for our visit - a vacation to celebrate the completion of the first year of a special course our young adult son is undertaking. Ross was quick to respond and we knew we were in for a memorable stay during our three days in Canada's beautiful Capital.... More

Was this review helpful? Yes 1
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear lovetojourney, Thank you for your feedback. I am delighted that you enjoyed your stay and we are so happy that you chose to celebrate here at the Westin Ottawa! On a daily basis numerous guests pass through our hotel, and our goal is that each one has a special and unique time staying with us. We are really lucky... More

New Castle, Pennsylvania
Top Contributor
130 reviews 130 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The layout and space in these rooms is perfect. The bedding is wonderful. The bathroom is spacious with good water pressure, there are plenty of electric outlets in the rooms, there is work space, it has an in room safe and a good iron and ironing board. The views of the city are fantastic as well, and the air conditioning... More

Was this review helpful? Yes
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Charlene T, Thank you for your comments. I am delighted that you enjoyed your room and had an excellent stay with us here at the Westin Ottawa. There truly isn’t anything like the comforts of a nice room when away on a holiday! I hope you were able to explore our beautiful city while you were here. I will... More

Montreal, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night while attending a conference to the convention center connected via walkway. First of all very comfortable rooms - the bed is great for sleep and good room temperature. Hard to find a hotel room where you can adjust the room temperature and it actually works. Second, amazing view of Parliment. Last, friendly service and accommodating .... More

Was this review helpful? Yes
Toronto, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

I loved that it was connected to the Rideau Centre and Convention Centre. Beautifully designed hotel with very friendly staff and clean rooms. Location was so good being close to Byward Market, NAC and Parliament.

Was this review helpful? Yes
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear jane s, Thank you for your comments. I am delighted you had an excellent stay and enjoyed our location. We are quite lucky to be situated right in the center of this beautiful capital city! I do hope you had the chance to explore. We hope to see you again soon! Be well, Ross M General Manager More

Toronto, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This is the second time I have stayed at the Westin this year and on both occassions it was excellent. The rooms are well appointed and clean. Beds are very comfortable. The view, if I could recommend the upgrade, looks out onto Parliament Hill and is beautiful. The staff are exceptional from the front desk to housekeeping. They have a... More

Was this review helpful? Yes
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Susan M, Thank you for your feedback. I am so happy that you had an excellent time staying with us and I’m even happier to hear our associates were friendly and attentive. Our goal is that each guest has a unique and special stay with us. We hope to see you back for your third stay soon! Be well,... More

Lacombe, Alberta, Canada
Top Contributor
61 reviews 61 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent nights at this hotel. The room was nice. Service was excellent. Location is great. I was there for a conference so did not have a chance to try there restaurant(s?). The rate with our conference was $199 which was very reasonable

Was this review helpful? Yes
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear LacombeFamily12, Thank you for your feedback. I am so happy you had an excellent stay with us! I do hope you return soon so you can experience our delectable brunch buffet at our restaurant Daly’s, or try out a dinner and cocktails at the Shore Club! We hope to see you soon! Be well, Ross M General Manager More

Kitchener, Canada
Contributor
19 reviews 19 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I attended a conference at the Westin Ottawa weekend of November 15th. Location, perfect, steps to the Parliament Buildings. Rooms, modern with wonderful beds. Amenities - pool, work out room, on site RMT massages, and a classy upscale bar/restaurant. But what really set the Westin apart was the exquisite service. Each and every staff member went out... More

Was this review helpful? Yes
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear RicoMaria, Thank you for your feedback. I am delighted to hear that you had such an excellent experience staying with us. Here at the Westin Ottawa we are quite lucky to have superb associates who genuinely care about the guest experience. Our goal is that each guest has a special and unique stay, and leaves feeling rejuvenated and better... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Westin Ottawa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Ottawa

Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Ottawa 4*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Priceline, Expedia, Travelocity, Despegar.com, TripOnline SA, Odigeo, Otel, Venere and Tingo so you can book your The Westin Ottawa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin

485 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (303)
Viewed
Room/suite (74)
Viewed
View from room (41)
Viewed
Bathroom (19)
Viewed
Hotel & grounds (36)
Viewed
Dining (2)
Viewed
Other (131)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (157)
Viewed
The Hotel (28)
Viewed
Restaurants and Bars (29)
Viewed
Pool (13)
Viewed
Junior Suite (43)
Viewed
Amenities (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (11)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay