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All 66 Ottawa hotels

The Westin Ottawa

4.0 of 5 Hotel   |   11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada (Byward Market Area)
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80%
Ranked #15 of 66 Hotels in Ottawa
Certificate of Excellence 2014
GreenLeadersSilver level
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1,014 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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English first
Toronto
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is located in the heart of Ottawa's Byward Market. It is also attached to the Rideau Centre Shopping Mall. The mall is under construction, but is still an above average shopping destination. It is also walking distance to Parliament and other major attractions and museums. Having lived in Ottawa previously I can honestly say this is the best... More

Was this review helpful? Yes 1
The Hague, The Netherlands
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

In terms of location, the Westin Ottawa is absolutely perfect. You're a five minute walk from the parliament, another five from the By Ward market, and are connected to the Rideau center. We had a room with floor-to-ceiling windows overlooking the parliament and that really added a lot to our experience. In addition, the bed was very comfortable and the... More

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Belleville, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Thank you!!! Westin Ottawa!!! Booked a room for a celebration of life!!! Spoke with the gracious GM..about our circumstances and special requests!!! He came thru in grander fashion than I could have imagined!! The staff is so warm and welcoming!! You just feel like speaking with them!!! The lobby is inviting..the pool is full of natural light..with a beautiful deck... More

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Whitby
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I recently had the pleasure of staying here. It is a great downtown location and easily accessible to many great attractions. The staff were friendly and helpful and did a fantastic job of making you feel welcome. The room was well appointed, clean and comfortable. I also attended a conference and the setup and catering staff did an excellent job... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear TACWhitby, Thank you for your feedback! I am delighted to hear that you had an excellent experience staying with us here at the Westin Ottawa. Our main goal is that each guest feels welcome the second they walk through the door and that they leave feeling they had a special and unique experience. It’s wonderful to hear that our... More

Sydney
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night recently visiting Ottawa for the first time.We appreciated the very central location but found the ambience of the public areas as well as our room all a bit tired and not of the high quality experienced in Westin Hotels in Sydney and Melbourne. The airconditioning was noisy and clearly needed attention

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Possums_10, Thank you for your feedback. I am happy to hear that you enjoyed our central location and do hope that you took advantage of the many great museums, restaurants, shopping and rich history and culture of our capital city. I am disappointed that you did not have the experience you expected with our ambience and public areas, here... More

Lund
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in a lot of hotels and this is one of my absolute favorites. Stylish, spacy rooms and if you are lucky to get a room high up in the building - astonishing views. The staff is very friendly and helpful. Location is fantastic, within walking distance from shops, sights and easy to park within the block. We really... More

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear ChristineJHM, Thank you for your feedback! I am so happy you had an excellent stay with us and that you had a room with an astonishing view. Ottawa is such a beautiful city and we never tire of looking at that view. I’m glad you found our associates to be friendly and helpful, our team works quite hard to... More

Kingston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin is one of the best hotels in Ottawa. From their heavenly beds, to their gourmet breakfast buffet, you can't go wrong booking at the Westin. Everything is convenient: shopping, parking, walks to the Art Gallery and Byward Market. The staff are friendly and courteous. Oh, and did I mention their heavenly beds? Yeah. Awesome.

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear VacayAdvisor, Thank you for your feedback. I am so happy to hear that you enjoy our Heavenly beds and our breakfast buffet at Daly’s, it is quite delectable! I hope you had the chance to take full advantage of the shopping, the restaurants, and the rich culture and history this capital city offers! We hope to see you again... More

Moncton
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was home-base for a wedding I attended this past weekend - this was the perfect location. Steps away from all attractions, and we parked a boat right across from the hotel. Tourist spots, shopping and the market are all within a five minute walk.

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TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear CanadiantravelsNB, Thank you for your comments. I am so happy that you had an excellent stay with us. How convenient that you were able to park your boat right across from the hotel! We hope you enjoyed our beautiful capital city and that the wedding you attended was a wonderful celebration. We hope to see you again! Be well,... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We spent 2 nights at this hotel and it was an exceptional experience. Everyone was friendly and helpful. The rooms were very clean and the beds were very comfortable. Location of the hotel was excellent; it was a short walk to everything. Our camera battery died the second day we were there. We thought this was going to ruin our... More

Was this review helpful? Yes 1
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear williamfb2014, Thank you for your feedback. I am delighted that you had an exceptional experience staying with us here at the Westin Ottawa. Taking pictures is such an important part of a trip, so I am quite happy to hear that we were able to assist you in solving this problem. I hope you were able to take great... More

Timmins
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I attended a wedding on Saturday, August 30th. From check in to check out, nothing but smiles and helpfulness from all employees at hotel. Great service! Great location! The hotel is conveniently attached to the Rideau Mall and steps away from great outdoor Eatery's and Pubs. We are definitely going back to Ottawa and The Westin. We... More

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Additional Information about The Westin Ottawa

Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Ottawa 4*
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Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin

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