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Hampton Inn by Hilton Ottawa

Travelers' Choice award winner
2.5 of 5
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100 Coventry Road, Ottawa, Ontario K1K 4S3, Canada
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Hampton Inn by Hilton Ottawa
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Ranked #11 of 68 Hotels in Ottawa
A recent review
4 of 5 stars reviewed 3 days ago
roni83 Toronto, Canada
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606 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel for 2 night over the Victoria day long weekend. The room was nice and clean and we had no issues. The breakfast was good and was opened till 10 am. It got a little too crowded around 9 am. Could not find spot to sit.The staff at the breakfast was friendly.Parking was free and had... More 

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Hamilton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stay was excellent just like I would expect from Hamptons except the wi-fi but I guess they are upgrading it. The hotel was close to everything and the staff at breakfast room was helpful. I liked the complimentary underground parking.

Review collected in partnership with Hampton

Was this review helpful? Yes
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed here over Victoria day long weekend. While the bed was very comfortable, the hotel is in desperate need of a tune up. The towels are super thin, the walls thin, the breakfast barely edible, and the staff quite rude (one woman yelled at a child because he didn't say please before asking for an apple at the breakfast... More 

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Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review

Dear Kelsey L, Thank you very much for the feedback on your stay at our hotel! We are very sorry that your experience was any less than perfect - I have gone ahead and removed charge for the last night off your bill. You will see reimbursement in the next three to five business days. We are currently in the... More 

Toronto
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 3 nights over the Easter weekend as a family getaway. Since it was the Easter weekend, there were a number of families staying at the hotel, which made it feel quite crowded. We had trouble finding seating during breakfast (which was yummy) and the pool was crowded the 2 times we went. Both times, they didn't have towels... More 

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Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review

Dear JLYGirl, Thank you very much for the feedback on your stay at the Hampton Inn Ottawa! We are very glad you liked your stay with us - apologies for crowds, weekends can get busy! We do hope to be able to welcome you back soon, whenever your travels bring you back to Ottawa! Sincerely, Valentina Gaca, Assistant General Manager,... More 

1 review
3 of 5 stars Reviewed 1 week ago

The reception desk person had a sarcastic smile on his face when he saw me. He perhaps thought I will decline to stay after hearing the room rate. The rate he quoted was higher than I had paid last year so I tried to tell him. He was rude in his response. Besides this issue, I think other services are... More 

Review collected in partnership with Hampton

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Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review

Dear 898syedathera, Thank you for your feedback on your stay at our hotel! I apologize for the impression left on you by our front desk agent - I have just checked your reservation history in order to find out who checked you in, and I can assure you, the young man who did it is the politest and nicest person... More 

Waterloo, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Good for business and short stays. Clean quiet tidy rooms, little bit old style. Average American breakfest , great coffee stand. Free parking. You need a car to move around. an example of " it can do " hotel.

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Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review

Dear Ashraf M, Thank you very much for taking your time to write a review of your stay at the Hampton Inn Ottawa! We are very glad you enjoyed your stay with us and are looking forward to welcoming you back soon! Sincerely, Valentina Gaca, Assistant General Manager, Hampton Inn Ottawa. More 

Sarnia, Ontario
Top Contributor
107 reviews 107 reviews
83 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for two nights recently and found the hotel very easy to get to, with adequate parking, both underground and in a rear lot. The front desk staff were friendly and accommodating and the room was clean, comfortable and met our needs. Liked that the room had a good sized fridge in it, while the breakfast buffet each morning... More 

Was this review helpful? Yes 1
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review

Dear SunSeekerRon, Thank you very much for the wonderful feedback on your stay at the Hampton Inn Ottawa! We are very happy to hear you enjoyed your stay with us and that you found our services and facilities suit your needs. I am not sure whether you inquired at the front desk, but the Courtyard by Marriott situated directly behind... More 

Shapleigh, Maine
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on Business and found the public areas and the rooms to be clean and comfortable. All of the staff always greeted me with a smile. The breakfast crew were fun and friendly and kept things neat and well stocked. I would recommend this hotel to anyone. It was about a $10 to $15 cab ride to the... More 

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Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review

Dear Cheryl L D, Thank you very much for taking your time to write a review of your stay at the Hampton Inn Ottawa! We are very glad you enjoyed your stay with us and do hope we will be able to welcome you back soon! Sincerely, Valentina Gaca, Assistant General Manager, Hampton Inn Ottawa. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a week on a business trip. I'll bullet point all the goods: Lovely big spacious rooms Big bathrooms full of mirrors Very comfortable bed, pillows huge and the bedding soft and lovely to sleep in. Kitchenette in each room with fridge and microwave, I used the fridge every day! Good air con in the room. Great breakfast... More 

Was this review helpful? Yes 1
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review

Dear Fordy12345, Thank you very much for taking your time to write a review of your stay at the Hampton Inn Ottawa, we are very happy you enjoyed your stay with us - we do apologize for the temperature in the gym, I am happy to say it is fine now... We are looking forward to welcoming you back whenever... More 

Ontario
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Despite a large number of guests, the room was quiet. We slept well. It was close to events we were attending. Breakfast choices were varied - something to please everyone. The room was clean, the bed comfortable. Staff were very helpful when we had questions.We would go there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Valentina G, Manager at Hampton Inn by Hilton Ottawa, responded to this review

Dear GoldenagerOntario, Thank you very much for the feedback on your stay at the Hampton Inn Ottawa! We are very glad you enjoyed your stay with us and found our facilities and services suit your needs. We will be looking forward to welcoming you back soon! Sincerely, Valentina Gaca Assistant General Manager, Hampton Inn Ottawa. More 

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