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Residence Inn by Marriott Ottawa Downtown

3.0 of 5
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161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
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Residence Inn by Marriott Ottawa Downtown
Best prices for: 1 room 1 guest
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Ranked #28 of 68 Hotels in Ottawa
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4 of 5 stars reviewed yesterday
Buffyanna Vancouver, Canada
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365 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Top Contributor
89 reviews 89 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

I chose this hotel because I was travelling with two small children and my in-laws, so I was looking for convenience and space. Location: 161 Laurier West is easy walking distance to the Parliament Buildings, National War Memorial, National Art Gallery and Byward Market. We opted to visit the Royal Canadian Mint, Canadian Museum of Nature and Canadian War Museum... More 

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Bairnsdale, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The room was spacious and the location was superb. We had great kitchen facilities in our room allowing for home cooked meals, something we have missed on our trip through Europe and North america. Breakfasts are great whether your thing is cooked, cereal or buffet style. But the thing I loved about it was the staff - they couldn't do... More 

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N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi John S, We are extremely pleased that we made your stay comfortable and you were a long way from home and we particularly would like to see our overseas visitors enjoy Canada the way we do! Our rooms are larger than most Hotels and this makes room to relax and feel at ease when you are in the confines... More 

Mill Bay, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

while in Ottawa for business my first choice is the Residence Inn. It is conveniently located and has The fact that breakfast is served every morning is an amazing plus! Then there are the weeknight special dinners that are a great option if you are just too tired to step out of the hotel and search for a nearby restaurant... More 

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear sunshineyshan, Thank you very much for reviewing your stay with us at the Residence Inn by Marriott Ottawa Downtown with our friends at TripAdvisor. Your feedback will be helpful and appreciated to many fellow travelers! Just as you mentioned, our guests love the convenience of complimentary breakfast each morning, and every Monday, Tuesday and Wednesday night we host the... More 

Tiny, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Whenever it is not booked solid this is our first choice. Having a great leader along with his staff is always key. The Residence Inn on Laurier has a true, inspirational, dedicated and caring leader, Cheers to Doug and his staff. Thks for making our stay wanting to always come back!!

Was this review helpful? Yes 1
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi Ela M, I am extremely happy to hear that your stay with us has been to your satisfaction. Doug is a great member of our team and he has certainly made a difference here. As you, we are all fond of him and when one creates a positive atmosphere, our guests , associates and we feel very comfortable. Please... More 

Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just spent 3 nights at this great hotel during a long weekend getaway. The location is excellent and a short walk to Byward Market, Parliament and loads of other attractions. We had booked the one bedroom suite with 2 queen beds and the room was available when we got there - however during check-in I did ask if there... More 

Was this review helpful? Yes 1
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi Calis 1972, Thanks for the wonderful comments after your recent stay with us. It is always a pleasure to upgrade our guests when rooms are available and I am sure Valentina would have been happy to do so for you. We have a great team here and we regret that the breakfast time was busy as it was the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2015

I stayed at this location for three nights on business earlier this month- the hotel is situated in the heart of downtown, close to all attractions, amenities, the canal, everything. Everything is either a short walk, or quick cab ride away. Opted to stay a fourth night using points, and the paperwork was handled properly, no issues, and was kept... More 

Was this review helpful? Yes 1
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi Adam O, Thanks for your comments after your recent stay with us. We are extremely pleased that you found our Hotel located conveniently. As a Marriott Reward member we value your patronage and we have a great team of associates who go out of their way to please. We are sorry that you found our location to be a... More 

Montreal, Canada
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 6, 2015

The hotel is well located, it is arranged somewhat strange sharing the parking and some space with a much newer Indigo hotel. The room was clean, but small, and in need of an uplift. The price made it an average value, overall can't really complain, but next time I will stay at the Indigo.

Was this review helpful? Yes 1
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear Jknights, Thank you for sharing your insights from your stay at the Residence Inn. Guest feedback is imperative for success, and I couldn’t be more appreciative. We work very hard to ensure our rooms are clean and presentable for arrival for every guest. We offer some of the largest rooms in the city with our 1 bedroom suites ranging... More 

Pembroke, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 1, 2015

A group of friends and I stayed at the Residence Inn Marriott for a girl' s getaway. So much space! The kitchen and living area was a great addition. The beds and pillows were very comfortable. Also enjoyed the complimentary breakfast. Once I gotthe numerous elevators you must take to get to parking, front desk and finally your room I... More 

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear Kimtravels57, Thank you very much for sharing your getaway experience with us through TripAdvisor. At the Residence Inn downtown Ottawa, we work very hard to provide excellent service and comfortable surroundings for any type of trip (work, social or otherwise). Certainly upon arriving to the hotel, navigating the building can be slightly more complex than some hotels. Our parking... More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 24, 2015

My room is a small apartment and it's clean. I love that there is a stackable washer/dryer in the kitchen. Breakfast is fine and free, wifi is free and there are light food offerings in the evening. Staff are pleasant and helpful. Will I be back? Absolutely.

Was this review helpful? Yes 2
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi Michele W, Thank you for your stay with us and are very pleased that you liked our suite. There are a few rooms with washers and dryers and is useful for our extended stay guests. Most of our rooms are one bedroom suites and glad you were comfortable. We have light food offerings on Mondays,Tuesdays and Wednesdays and is... More 

Vancouver |Canada
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 13, 2015

I stayed at this hotel 2 years ago and chose it again based on my past experience. Even though I booked a room several weeks prior to my arrival, the corner king suite that I had booked apparently was no longer available and I was given a studio. The staff person at the front desk offered some sort of convoluted... More 

Was this review helpful? Yes 1
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear harteld, Thank you very much for choosing the Residence Inn by Marriott downtown Ottawa for your trip to our National Capital. I am pleased to hear that you choose our hotel based on prior experience. Unfortunately, I am disappointed to hear that you had issues with your reservation. Without being certain of the situation, I want to ensure the... More 

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