We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn by Marriott Ottawa Downtown

3.0 of 5
Hotel website
Hotel deals
Hotel packages
161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
Special Offer
Earn Rewards Points
Residence Inn by Marriott Ottawa Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #26 of 68 Hotels in Ottawa
A recent review
3 of 5 stars reviewed 1 week ago
Neal L
Add Photo

389 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    120
    174
    63
    27
    5
See reviews for
138
56
20
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (389)
  • Mar-May only
    (91)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (77)
All months
Region of Waterloo, Canada
1 of 5 stars Reviewed 3 days ago NEW

I recently booked a room in the downtown Marriott residence Inn. I had a hard time with their on line reservation system so I called and spoke with a customer service representative, he provided me with a quote for my stay, I asked him if that was the price including taxes and fees and he confirmed that was the final... More 

Was this review helpful? Yes
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Was on business for some time here. Suite was small, with no oven. Air conditioning was horribly loud. Curtains would not close all the way, and office building across the way had lights on all the time. Main door not very tight. Bed was acceptable. Could hear water pipes easily when ever other people were using shower. Staff were pleasant... More 

Was this review helpful? Yes
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi Neal L, Thanks for your comments after your recent stay with us. We are sorry about your negative experience at the Hotel on the certain physical states of the room and the amenities therein. We would be happy to hear from you about the specific room you stayed in so that we could take some corrective measures. I would... More 

Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited ottawa for the first time , spacious suites with full kitchen and parking on site. Staff was excellent, We enjoyed the breakfast that was included with our stay. the Hotel had its own parking underground which was a big plus. Location was very convenient to all the sights.

Was this review helpful? Yes
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi AngieB234, Thanks for your wonderful comments and we are very pleased that your stay here was comfortable and pleasant! Please do visit Ottawa again and stay with us. With kind regards, N.Ravi General Manager More 

New Delhi, India
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great place for a long stay. The breakfast menu is fixed to a universally accepted menu (though the vegetarian options are less). Staff is very pleasant and helpful. Most rooms have driers and washing machines installed plus attached kitchenette which is great for a lengthy stay. The swimming pool and jacuzzi are nice as well as the... More 

Was this review helpful? Yes
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear mailtogj, Thank you very much for sharing your experience with us! It was a pleasure to have you stay with at the Residenc Inn by Marriott in downtown Ottawa. All of your information is very helpful to potential guests, but I will comment that having washers/dryers en-suite is a request item, and overall we have far more rooms without... More 

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a few nights and was pleasantly surprised by the large, clean, comfortable and quiet suite. Breakfast was good. Staff friendly with quick check-in. Fantastic location, close to Parliament and shopping and within a longer walk of the Rideau mall and Market.

Was this review helpful? Yes
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi Vivs_Adventures, We are thrilled to read that you were surprised at the size of our rooms. As an extended stay property we have larger rooms than normal properties. We also have a great team of associates who work hard to please and your comments certainly confirm that we are continuously working towards that. Please do com e and stay... More 

Maryland
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My review that almost met my first 5 star. I was impressed by the elegance of the room and feeling cosy. The bathroom was huge and clean. Kitchenette is a bonus if you want to cook or warm food. Separate living room space was an advantage and almost regretted that I only spent a night. The downside is that the... More 

Was this review helpful? Yes
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi ordmd, We thank you for your comments after your recent stay with us. We are glad that you found the room and the space comfortable for your stay with us. Our rooms are larger than most properties in Ottawa as we are an extended stay property. We are sorry that you found maneuvering through the garage difficult with your... More 

New Delhi, India
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in the Heart of Downtown Ottawa. Very accessible with friendly staff. We stayed for two nights in the Queen Suite and the stay was comfortable. The room was neat and spacious with a convenient attached kitchen. The bathroom and shower fittings can be upgraded to a more contemporary design. The breakfast buffet needs sprucing up and some... More 

Was this review helpful? Yes 1
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear preeti777, I am pleased to hear that you enjoyed your stay at the Residence Inn by Marriott in downtown Ottawa. It is always a pleasure to hear from our past guests. I am happy that the size and layout of the suite met your needs. We do our best to ensure that we provide clean and spacious accommodations to... More 

Halifax, Canada
Level Contributor
117 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a corner king suite for two nights as part of a business trip to Ottawa. It is a little confusing when you first arrive, as you enter a lobby for the building but must then go to the hotel lobby on the fourth floor. We arrived early afternoon but the friendly clerk quickly found us a room... More 

Was this review helpful? Yes
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear Halifaxduo, Thank you very much for your TripAdvisor review! It is always a pleasure to receive feedback from our past guests. Arriving to the Residence Inn by Marriott in downtown Ottawa can be an adventure for people on their first stay. Just as you mentioned, upon arriving to the ground floor, guests are directed to the 4th floor where... More 

Toronto
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had originally asked for the bill to be split as we were travelling on business. The front desk staff assured as that this was not to be a problem, that they were leaving notes for it. The day we were checking out, the bill was not split so we had to go over this again. First they gave us... More 

Was this review helpful? Yes
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi luvtomovesouthwest, Thanks for your comments after your recent stay with us. I am sorry that you did not get your invoice the way you had asked for. Upon investigating this , there was a misunderstanding. To split an invoice we usually have two separate credit cards that pay on one invoice whereas when we have reservations made on 2... More 

Vancouver
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What a find. If you are into swish, modern, trendy hotels this is not the place for you. But if you want the best location, spotless suite, tons of space, absolutely lovely staff and many other goodies, stay here. Terrific value, great snacks on weeknights, didn't try their breakfast, but fully equipped kitchen with full size fridge meant we could... More 

Was this review helpful? Yes
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

HI academic1, Thank you for your comments after your stay with us. We are pleased that your stay met your needs and the breakfast and the RIMix in the evenings helped in your stay.We are a great team here at the Hotel and we try to satisfy the needs of all our guests. Please come and stay with us again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

89 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Room/suite (16)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Room/suite (29)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Business center/function rooms (5)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (1)
Viewed
Other (6)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay