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All 66 Ottawa hotels

Residence Inn by Marriott Ottawa Downtown

3.0 of 5 Hotel   |   161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada (Byward Market Area)
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Ranked #28 of 66 hotels in Ottawa
A recent review
4 of 5 stars reviewed 1 week ago
GIPSY201 Montreal, Canada
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311 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Montreal, Canada
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel it's ok if you travel with family rooms are big and beds are comfortable. They have a snack free lunch some days of the week too. It's verry close to Ottawa parliament . Reception staff is verry nice . Breakfast it's great .

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear GIPSY201 Thank you very much for choosing to stay at the Residence Inn by Marriott in beautiful downtown Ottawa. I am pleased to see that our location and suites met the needs for your visit to the city. We really are a fantastic location to base your Ottawa adventures from, and we provide the comforts of home to relax... More

calgary
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Very good location and big rooms. Nice busy breakfast. Good size pool. The beds need to be replaced. The whole room needs refreshing. We found hairs in one of our beds. The room did not feel very clean after that. If those things are improved, the hotel will be perfect for family stay.

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear sofcal, Thank you very much for your TripAdvisor review of your recent stay with us in Ottawa. I am pleased to hear that many of the aspects of our hotel pleased you, and with improvements you would certainly consider us a perfect place for families. We are constantly trying to improve, and we are actually completing a complete bed... More

London
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The suite was a delight. Living room bigger than home and so was the bedroom and bathroom and the bath with shower were a nice touch. As we walked in the whole apartment blew us away and we thought the stay would be great. However if you want to sleep then choose a room off the NW side of the... More

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear NigelJam, Thank you for choosing the Residence Inn by Marriott in downtown Ottawa. I am pleased to hear that you enjoyed the layout and size of the suite, but I am certainly disappointed to hear that you did not get a relaxing night’s sleep. If you should return to the city, and are looking to give us a second... More

Whitby
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This suites hotel has an awkward layout and is a little dated, but more than makes up for it with location and amenities. The rooms are spacious and have a small kitchen. They are clean and up to mariott standards (though the kitchens do seem dated). The pool is nice and has a hot tub. The gym over looks the... More

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear 411Canuck, I am so happy to hear that we played in your enjoyable weekend with your family. Our location in downtown Ottawa makes the Residence Inn by Marriott a great home base for a weekend getaway. Our guests love our complimentary hot and cold buffet breakfasts, and if you are here during our social nights (2-3 nights per week),... More

Burlington, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

We booked 3 nights at this hotel in August to celebrate our 30th wedding anniversary in Ottawa. The city was wonderful. The hotel is situated close to Byward Market but not in the epicentre of it. It was very easy to walk to Parliament Hill from the hotel or even go into the less touristy areas. So the location was... More

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear 101Whiskers, Thank you very much for taking the time to share your experience from your visit with us at the Residence Inn by Marriott Ottawa. Our hotel location and suites work very well for many people travelling to the city for various reasons. For the business traveler, our location is usually very close to anyone working in the downtown... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Just checking out today after 6 night stay. Breakfast buffet is passable but could benefit from a better fresh fruit selection. Coffee is NOT Starbucks and is therefore decent. High ceilings in the suite and the corner suites are very roomy. My new go-to hotel in O-Town.

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear Canatara P, Thank you very much for staying with us at the Residence Inn by Marriott Ottawa! It was a pleasure to have you stay with us, and I am happy to see that you enjoyed our coffee much more than “the other” brand! If you are ever returning to the city, please feel free to contact me directly... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we bood family suites,one bedroom with kitchen. lovely rooms, full kitchen with cookwares. we are really enjoy. bed is a little bitsmall,too narrow for two.breakfast is included, not so many choice, but is ok. location is very good, 8 minute walking to parliament hill.

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N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi Lilkitty, We thank you for your comments and really pleased that you enjoyed your stay with us. You will be pleased to know that we are changing our beds and very shortly we will have queen beds instead of double beds and so it will be comfortable for two persons. I am sorry you did not get all the... More

Vaughan, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We decided to go to Ottawa, to see our federal capital. There is a lot to see in this beautiful, clean city. Most of the attraction are downtown and Residence Inn by Marriott is in a great location, 2 minutes walking from the Parliament. Very nice rooms, very nice people, very rich breakfast. And also a small swimming pool and... More

Was this review helpful? Yes 1
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi Allessandro P, We are so happy to read that you will be back at our Hotel! I am glad that you enjoyed your stay and visited places close to the Hotel. Ottawa is a great city and has so many activities thoughout the year !! We regret that the fire alarm was triggered on that night you were here... More

Syracuse, NY
Contributor
17 reviews 17 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were using a free night and this is the hotel we stayed at. We were very happy with our hotel room. It was spacious for a city property. Everything was in good working order. The staff was good. The breakfast was good. We had breakfast during rush hour, and nothing ran out. They were constantly refilling and staying on... More

Was this review helpful? Yes 1
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

HI msears, We are very happy that you liked our city. Ottawa is a great place to visit and has a lot of fun things to do. Your visit was during a long weekend in summer and things tend to be a bit busy during breakfast. I am glad the breakfast was being replenished fast. I am extremely sorry that... More

Ontario
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location and price along with the option of suites, make this hotel a great choice. The rooms are a bit run down and could use an update. Breakfast is included in all stays. It is buffet and not great at all. There are lots of choices but even our kids thought the food was bad. Still may be a... More

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N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi MegMar Travel, Thank you for your comments after your recent stay with us and we are happy to read that you find us a great choice of Hotel. I am sorry that you and your kids we not happy with the breakfast experience. As you mentioned, we give a wide variety of choice for breakfast including choices for Celiac... More

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Additional Information about Residence Inn by Marriott Ottawa Downtown

Address: 161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Ottawa Downtown 3*
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#22 Family Hotel in Ottawa #26 Business Hotel in Ottawa
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Number of rooms
177

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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