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Residence Inn by Marriott Ottawa Downtown

3.0 of 5
161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
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Residence Inn by Marriott Ottawa Downtown
Ranked #22 of 62 hotels in Ottawa
4.0 of 5 stars 161 Reviews
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161 reviews from our community

What travelers say about this hotel
  • Free breakfast(6)
  • Front desk staff(6)
  • Full kitchen(5)
  • Parking garage(4)
  • Rideau Centre(3)
  • Living room(3)
  • Double beds(3)
Traveler rating
    54
    61
    28
    15
    3
Only show reviews for Family (52) | Couples (25) | Business (46)
Date Rating
York Beach, Maine
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW

Let me preface my remarks by saying many of the remarks I have read don't sound like the hotel I stayed in..We arrived at noontime after an eight hour drive.We had hoped to store our luggage and get out on the town.Sarah Bolton accomodated us by allowing us to ckeck in.We then wanted to take a bike ride only to... More

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See 4 more reviews by Mainelytravel for Ottawa
Toronto
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed May 21, 2012 NEW

I was a bit worried after the initial reviews on trip advisor but our stay was fine. We got an upgraded corner room which was nice - the rooms are dated but super clean and the staff is very pleasant. The parking is really not as bad as others have made out - its prett standard parking in a big... More

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See 4 more reviews by ChaiLady for Ottawa
Toronto, Canada
1 review
4 of 5 stars Reviewed May 21, 2012 NEW

Took a trip to Ottawa to see the Tulip Festival (May 19/20) and stayed at Residence Inn by Marriott. Staff was very friendly and the room was clean, comfortable. The beds were so comfortable and the pillows were nice and fluffy. The suite was spacious and it had everything to make you feel comfortable if you wanted to stay a... More

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boucherville,quebec
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 13, 2012

We went to this hotel on May 12th for a visit of the Ottawa tulip festival. I used some free rewards certificates (Mega Bonus Visa promotion), and booked a standard studio. We were pleasantly surprised upon our arrival when they told us they had upgraded us to a corner one bedroom suite! The suite was on the 11th floor, very... More

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Toronto, Canada
1 review
4 of 5 stars Reviewed May 12, 2012

I'm a regular guest of this hotel, often staying for 6-8 weeks at a time. Although I have to agree with some of the comments posted (scary underground parking garage, dated hotel, garage elevator is ancient and slow, crowds for breakfast on weekends) I must also state that for the value on extended stays - it gets my high vote.... More

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Toronto, Canada
1 review
4 of 5 stars Reviewed May 11, 2012

I was concerned having booked the hotel and then reading, at so late a date, so many negative reviews that were linked to their web site. I'm glad to say that our suite was wonderful. It was exceptionally large and allowed us all sufficient privacy and gathering space. As well, although, the crowd seemed exceptionally heavy Sunday morning for breakfast,... More

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Ontario
Top Contributor
74 reviews 74 reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 6, 2012

We regularly stay at this location because we know that it is easy to get to, rooms are large and always clean. This occasion was no different. At reception, Stephan was so pleasant and gave us a corner suite. The room was large as usual and the jacuzzi tub one of my favourite things. I will always recommend this Marriott... More

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See 8 more reviews by Helper_One for Ottawa
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 6, 2012

I'll start with the positive: the rooms are very large and the location is very central. That's it. The not so positive: the hotel is dated and unclean. The staff are neither knowledgeable nor helpful. And it's not cheap. Our friends were in Ottawa the same weekend and booked hotels through hotwire.com. They had much nicer stays at a fraction... More

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Trois-Rivieres, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 1, 2012

As mentioned in previous review, the hotel is located near the main points of interest. If you want to be closer to the action (market, many restaurants, bistros (Pubs) and stores), you should consider the Marriott Courtyard. This hotel offers no interesting perspective. Although it is located on a street where nothing happens, the soundproofing is poor, both inside and... More

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Downers Grove, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 24, 2012
1
person found this review helpful

Loyal Marriott guy here, but was disapointed in this property. Parking garage is a nightmare, and scary. Entrance lobby is dismal and the elevators to the check in on the 4th floor were very beat up. Room was OK. I will be visiting Ottawa on business once a quarter and will find another place to stay. More

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Sarah Bolton, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review
May 4, 2012

Dear Sir, Thank you for your comments. I am really sorry that we failed to meet your expectations. We have been discussing with the building management the possibility to add the mirrors and additional signage in the garage. We are hoping that this will be done quickly to help navigate in the parking garage. As well, we have just completed... More

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Additional Information about Residence Inn by Marriott Ottawa Downtown

  • Residence Inn Ottawa
  • Ottawa Residence Inn
Address: 161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
Price Range: $

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Residence Inn by Marriott Ottawa Downtown
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