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Residence Inn by Marriott Ottawa Downtown

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161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
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1 room 1 adult
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Residence Inn by Marriott Ottawa Downtown
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450 Reviews from our TripAdvisor Community

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Kingston, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Despite being older property this is great location. Little stroll to many attractions, dining and shopping makes this ideal location. Slow check in, expensive parking and worn out furniture is turn off.

Helpful?
1 Thank sianjag
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Location is good however need a bit of a walk to reach a variety of restaurants, especially when we have sub freezing temperatures. The fan to keep the room warm was very noisy. The suites are actually too big for very short stays. Breakfast is adequate. Maybe I have been there roo often and its getting old.

Helpful?
1 Thank Alain P
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi Alain P, Appreciate your taking the time to write your comments and we appreciate it. We consider ourselves to be close to the Elgin Street Restaurants and bars and we are a 1012 minute walk to the Byward Market. I understand in these temperatures it is inconvenient. However, we do have a light food offering on Mondays, Tuesdays and... More 

Kingston
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 1, 2016

My friend had been here before and suggested we look at a 2 bedroom suite. Doing so was less expense than 2 single rooms. I needed to contact the hotel directly to book this, and they configured a 1 bedroom suite with an adjoining one bedroom. This worked well, since we had a large living room in which to relax.... More 

Helpful?
2 Thank WASKingston
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi WASKingston, A Happy New Year to you!!! Thanks for taking the time to write of this fabulous review for us. We are extremely please that all worked out well during your stay with us. Please do visit us again in the future. With kind regards, N.Ravi General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 1, 2016

Just stayed 3 nights over NYE - great location as it is central and walking distance to many major attractions. Staff were very helpful. We had a one bedroom suite which was large enough but definitely showing its age. Having stayed at many other Marriott properties this is definitely in need of an upgrade. Kitchen unit is quite dated -... More 

Helpful?
2 Thank SleighBee
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear SleighBee, Thank you very kindly for your review on TripAdvisor! We appreciate you sharing your thoughts with fellow travelers! I am very pleased to hear that you found the staff helpful. We work very hard with our team to provide some of the best service in the city. Your comment about our rooms is fair, as we are an... More 

Oakville, Canada
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 22, 2015

We stayed here to visit the Ottawa Museums and had an easy walk to everything - War, History, Nature, Art, Byward Market, Parliament. Room was big enough for family of 5. Breakfast was served nice and early so we could get out and about.

Helpful?
1 Thank NikandET
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi NikandET, We are pleased to hear that you and your family were happy with your stay here with us. It is the proximity to places that draws families to us and we are happy that we facilitated your small vacation. With kind regards, N.Ravi General Manager More 

Melbourne, Australia
Level Contributor
65 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 22, 2015

We stayed at the Residence Inn for two nights and really enjoyed it. The rooms are extremly spacious with full kitchens and large living space. The bed is comfortable and the bathroom products really good. The rooms and hotel itself is on the older side but very clean. We did not mind the look at all! Breakfast was very good... More 

Helpful?
1 Thank LouAndEm
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi LouAndEm, Great review after your stay with us and Cynthia was thrilled to read her name on your comments! Brigitte was the other person who served you and she too fondly remembers you. We are pleased that the room ,breakfast and the services were to your satisfaction. Do let us know when you come in next and it will... More 

Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 21, 2015

The rooms are very large, equipped with a small Kitchen, living room and seperate bedroom area with a king size bed. I overlooked Laurier Ave but the room was very quite. The rate for the night was under $200.00 with tax and parking. A great deal.

Helpful?
2 Thank Larry R
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi Larry R, We thank you for your comments after your recent stay with us. We are indeed happy that your stay with us was comfortable. Please do visit us again and give us the opportunity to serve you again. With kind regards, N.Ravi General Manager More 

Canada
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 5, 2015

Great downtown location. With a coffee shop on the ground level, minutes from Confederation Park, the National War Memorial and Parliament Hill, this hotel with unconventionally large rooms is great for families for business people who need access to downtown Ottawa including City Hall, the courts, Parliament, National Defence or other headquarters. Run of the mill, nothing fancy hotel with... More 

Helpful?
1 Thank Daniel R
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Thank you Daniel R, and great feedback! I am pleased to hear that you find our hotel has many things to offer various different types of guests. Our location and room sizes are definitely two of our advantages. If booking at our hotel, please note that while a studio room is slightly lower in price, our 1 bedroom suites are... More 

ONTARIO
Level Contributor
104 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed November 30, 2015

Walking distance (maybe 15 minutes) and it's a nice walk...to Rideau centre and the Market. The hotel may be a bit dated.. but the room was spotless, the bed was sooooooo comfortable, the shower has great pressure, everyone was very helpful and pleasant. For the price .. you can't go wrong. I'd stay again.

Helpful?
2 Thank Vacationhugger
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear Vacationhugger, I am happy to hear you enjoyed your visit to The Residence Inn by Marriott in downtown Ottawa. It was a pleasure to have you stay with us. Thank you very much for choosing our hotel, and for sharing your thoughts with the TripAdvisor community. We are a very close walk to many of Ottawa’s popular attractions, which... More 

Woodbridge, Virginia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 27, 2015 via mobile

We have never been to Canada and staying at the Residence Inn in downtown Ottawa was worth it. Everyone was so friendly and helpful! We enjoyed the wonderful breakfast and other amenities included. If we ever decide to come back we will stay here again!

Helpful?
2 Thank hennessy57
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear hennessy57, I am so happy to hear that you enjoyed your trip to Canada, and our hotel played a positive part of your trip. We work hard to provide great service and comfortable accommodations so that our guests can enjoy their time as best as possible. Please feel more than welcomed to contact me for assistance should you ever... More 

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