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All 66 Ottawa hotels

Residence Inn by Marriott Ottawa Downtown

3.0 of 5 Hotel   |   161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada (Byward Market Area)
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Ranked #29 of 66 Hotels in Ottawa
A recent review
4 of 5 stars reviewed 1 week ago
Usedtobebarbie Ontario
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320 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Westminster, MD
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My wife and I try to select Residence Inns when we travel as they had been spacious, clean and a great Marriott value. We are Gold Marriott members and are delighted to sometimes be upgraded upon arrival. However, we are not stupid, and realize that this is not always possible. Traveled to the the Residence Inn Ottawa Downtown with another... More

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N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi truant_Westminster_MD, Thank you for your recent stay at the Hotel. At the outset let me apologize for your displeasure during your stay with us. Unfortunately, you had booked with Marriott on points and were assigned by Marriott in that room type when you had made the booking. Now, if we had the opportunity to upgrade you we would have... More

Ontario
Top Contributor
56 reviews 56 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights in late August. We chose this hotel because we get a good rate through a friend at Marriot hotels and we wanted to be close to Parliament. This location was amazing. We parked our car and walked everywhere - Parliament, restaurants, the locks, etc. The service at check in and at breakfast was great.... More

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear Usedtobebarbie, Thank you so much for staying with us at the Residence Inn by Marriott in downtown Ottawa. I am so pleased to hear that we met all of your expectations, and it sounds like to you got out to see many of the sites in Ottawa. It really is a great city, and I am pleased to be... More

LONDON ONTARIO
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hard to beat the location here. Easy walk to Parliament buildings, canal and market. Just down the street from double decker bus tours (on and off priviledges) which are excellent. Hotel desk is located on the 4th floor ( a little different) as is the morning breakfast which was included in price. Self serve breakfast was convenient and more than... More

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear JOHNNYREMAX, We are so pleased to see that you enjoyed your stay at the Residence Inn by Marriott in downtown Ottawa. We work hard to ensure that everyone has a relaxing stay, and it is always great to see our hard work pay off. Your review should be very helpful for any potential guests looking for a hotel with... More

Graz, Österreich
Top Contributor
209 reviews 209 reviews
103 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Residence Inn by Marriott Ottawa Downtown is as the name already said located in the Downtown of Ottawa. All main attractions are reachable within walking distance. It might take you not more than 5 minutes to the heart of the city and maximum 10 to the Rideau canal. the rooms were big, the beds were nice to stay in... More

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N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi David S, We thank you for your stay with us recently. We are pleased that you were satisfied with our services. Being in the downtown core, it is easy to get around as you have stated. Breakfast,unfortunately, get a bit busy during the vacation months. We have introduced posters in the elevators indicating the common rush periods in the... More

Irvine, California
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First, the good things. The location is excellent for seeing everything that Ottawa has to offer. The staff is excellent. They were very helpful, friendly, supportive. We've stayed in many Residence Inns in the past and this RI had one of the best evening receptions that we have ever experienced. As an example, a typical RI might have cheese, crackers,... More

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N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

HI Irvine_TSH, We thank you for your stay with us and are pleased that you enjoyed your stay with us. We have a great team of associated and your comment on the evening socials prompts us to do more! Unfortunately, being a downtown property, the garage is small and in comparison to many in Ottawa. The Residence Inn in a... More

INNISFIL
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a King Suite and in all the Residence Inns we have stayed in, this one was the most spacious. The suite was huge. The breakfast offered every morning was exceptional - from hot to cold foods and it was not lacking for anything. We had two manager receptions while there and believe me - enough food to... More

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear TEDandLindaM Thank you so much for sharing your experience with your fellow TripAdvisor travelers. I am so pleased to hear that you enjoyed yourself, and I am glad that I could take the time and talk with you during your stay. I do hope you had a safe trip home, and enjoyed the city! Please feel welcomed to reach... More

Belleville, Canada
Top Contributor
77 reviews 77 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This location is with in walking distance to Bank St. and Market area. Lots to do. We tried several restaurants and pubs. Shopping is all near by. Hotel check in is located on 4 th floor. But once you are located its fine.I met the Manager Ravi, very helpfull and freindly. Hotel is clean and beds very comfortable. They are... More

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear cgmaclean, Thank you very much for your kind words from your recent stay at the Residence Inn by Marriott in downtown Ottawa! I am pleased to hear that you enjoyed your suite, and our staff were able to help out during your time with us. Your room tip is helpful. When booking at the hotel, “corner” suites (like yours)... More

Montreal, Canada
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel it's ok if you travel with family rooms are big and beds are comfortable. They have a snack free lunch some days of the week too. It's verry close to Ottawa parliament . Reception staff is verry nice . Breakfast it's great .

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear GIPSY201 Thank you very much for choosing to stay at the Residence Inn by Marriott in beautiful downtown Ottawa. I am pleased to see that our location and suites met the needs for your visit to the city. We really are a fantastic location to base your Ottawa adventures from, and we provide the comforts of home to relax... More

calgary
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very good location and big rooms. Nice busy breakfast. Good size pool. The beds need to be replaced. The whole room needs refreshing. We found hairs in one of our beds. The room did not feel very clean after that. If those things are improved, the hotel will be perfect for family stay.

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear sofcal, Thank you very much for your TripAdvisor review of your recent stay with us in Ottawa. I am pleased to hear that many of the aspects of our hotel pleased you, and with improvements you would certainly consider us a perfect place for families. We are constantly trying to improve, and we are actually completing a complete bed... More

London
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The suite was a delight. Living room bigger than home and so was the bedroom and bathroom and the bath with shower were a nice touch. As we walked in the whole apartment blew us away and we thought the stay would be great. However if you want to sleep then choose a room off the NW side of the... More

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Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear NigelJam, Thank you for choosing the Residence Inn by Marriott in downtown Ottawa. I am pleased to hear that you enjoyed the layout and size of the suite, but I am certainly disappointed to hear that you did not get a relaxing night’s sleep. If you should return to the city, and are looking to give us a second... More

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Additional Information about Residence Inn by Marriott Ottawa Downtown

Address: 161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Ottawa Downtown 3*
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#23 Family Hotel in Ottawa #26 Business Hotel in Ottawa
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Number of rooms
177

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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