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All 66 Ottawa hotels

Residence Inn by Marriott Ottawa Downtown

3.0 of 5 Hotel   |   161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada (Byward Market Area)
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Residence Inn by Marriott Ottawa Downtown

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76%
Ranked #27 of 66 hotels in Ottawa
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
DRWG Montreal, Canada
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280 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Montreal, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is withing walking distance of most of Ottawa's must see sites. The room was comfortable and large enough and laid off so that my wife and I did not feel that we were underfoot of each other. The kitchen is small with only two burners so only one can be the cook. Still we were able to prepare... More

Was this review helpful? Yes 1
Douglas C, Guest Relations Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear DRWG, Thank you so much for the excellent feedback regarding your recent stay with us at the Residence Inn by Marriott Ottawa. It was a pleasure to have you stay with us, and I am so glad that we were able to help you out when needed, and that your suite helped for a comfortable stay. The room you... More

Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 12, 2014

This hotel is favourite with the famiies who come to Ottawa to stay over the weekend or during special occassions like, family day, winterlude festival, Canada Day etc. I have stayed at this property number of times. Have to admit that this is not a fancy place but one gets what one needs as a single traveller or as a... More

Was this review helpful? Yes 2
Douglas C, Guest Relations Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear rshamni, Thank you very much for taking the time to share your thoughts about the Residence Inn by Marriott in Downtown Ottawa! Your insight will help many families and single travelers alike make an informed decision when choosing to stay with us. Your review touches on a number of things that we love to share about our property, and... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2014 via mobile

This hotel was a life saver, going above and beyond to rescue us from a nearby disaster. Doug made every accommodation for us to secure top notch facilities within a moments notice - thanks for going the extra mile!!

Was this review helpful? Yes 1
Douglas C, Guest Relations Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Thank you so much AMS5025! Your kind words are greatly appreciated, and it is our pleasure to help make your stay at the Residence Inn by Marriott Downtown Ottawa as comfortable and relaxing as possible! If you need anything at all, please do not hesitate contact me directly at ext. 4004. Yours in Hospitality, Doug Crosbie Guest Services Manager 613-231-2020... More

Brasilia, DF
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 3, 2014

I have spent a couple of days at the Residence Inn during the Winterlude´s last week. It was excellent. The hotel is within walking distances to most attractions in Ottawa. The room is big and comfortable. It has a small kitchen so that we can cook, make coffee it´s well done, practical and very clean. Personnel were helpful and very... More

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Douglas C, Guest Relations Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Thank you so much 704EduardoW! I could not be more happy to see that you enjoyed your time at Winterlude. The weather this year was phenomenal, and there were plenty of things to explore this year! I am pleased as well to see that you enjoyed the hotel, and we met all your needs. We are very popular at the... More

Ottawa, Canada
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 17, 2014

We stayed for one night at this hotel, over the holidays. Our daughter had given us tickets to a show at the NAC and we decided to make a mini-vacation out of the trip into town. The location is fabulous. We had a HUGE corner suite with a king bed and living room and kitchen.Very comfortable and close to our... More

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N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

HI dcruisingmom, Thank you for staying with us and we are very pleased that you enjoyed your stay at the Hotel. We are sorry that you found the mattress to be lumpy and we will certainly take a look at this. While we are close to the NAC and we are glad you went for a show, we are also... More

Waterloo
Contributor
18 reviews 18 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 5, 2014

Our family of 4 stayed at the Residence Inn for 2 nights during Winterlude. It was conveniently located near Confederation Park to view the ice sculptures, as well as close to the canal to go for a skate. The furniture is starting to show its wear, but the room was spacious enough that we were not tripping over each other.... More

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Douglas C, Guest Relations Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear wloo11, I hope you had a great weekend at Winterlude! We are very lucky to be in a great location for such a fun and entertaining time in Ottawa. I am pleased to see that you enjoyed your stay, and we do hope to see you again in the future! We are constantly looking for ways to improve the... More

Eilat, Israel
Contributor
18 reviews 18 reviews
18 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 27, 2014

Hotel is located in center of town walking distance to major sites. Offers a basic breakfast complimentary, all buffet, with decent variety. Lacks character as it is in commercial building. Rooms are basic, but spacious. Kitchen well outfitted. Two TV's. Dining table. All things that are useful for family trip. Staff very helpful.

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Douglas C, Guest Relations Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear Ben H, Thank you very much for choosing the Residence Inn by Marriott Ottawa Downtown for your recent stay in our nation’s capital! Our hotel does cater well to families and long term stays because of our full kitchens and large, spacious suites. Just as you mentioned, we provide a full hot and cold buffet breakfast with different selections... More

Senior Contributor
43 reviews 43 reviews
17 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed January 24, 2014

Over the top service! The service levels at this property are that of a Four Seasons. The property is well positioned in downtown and easy to get in and out of. Finishing is basic throughout and rooms are basic and clean. The hallways are 100% 70s disco. I was expecting to see John Travolta and Olivia Newton-John dancing and making... More

Was this review helpful? Yes 2
Douglas C, Guest Relations Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear tenmile1, Thank you so much for the kind words about our service! We work very hard to ensure that we have some of the top levels of service in the city, and our staff are always ready to assist at a moments notice! I am pleased that you enjoyed your stay, and thank you for sharing your experience with... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2014

I had a quick trip to Ottawa and stayed at this hotel with my husband and two grown children. The location was excellent, within walking distance to the city centre attractions. The room was large and clean with a small kitchen. The staff were extremely helpful, professional and friendly. The breakfast was excellent - and we were particularly impressed with... More

Was this review helpful? Yes 2
Douglas C, Guest Relations Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear SheridanRR, I am so pleased to hear that you enjoyed your stay with us at the Residence Inn by Marriott in downtown Ottawa. All of the feedback you have provided are things we work hard at (cleaning, service and amenities) to make your stay more enjoyable. Our location is excellent for a business or leisure trip to the city,... More

Qualicum Beach, Canada
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 6, 2014

room was fine staff courteous and helpful and friendly breakfast not bad with good variety gym well equipped location good don,t bother with room service food offered by adjoining restaurant was not good at all

Was this review helpful? Yes 2
Douglas C, Guest Relations Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear Kathy R, Thank you so much for sharing your opinions with the TripAdvisor community! I appreciate the kind words, and I'm happy to hear you enjoyed your stay! I am disappointed to hear that you didn't enjoy the room service provided by the restaurant nearby, I will be sure to contact them and let them know about your review.... More

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Additional Information about Residence Inn by Marriott Ottawa Downtown

Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Residence Inn Ottawa Downtown Hotel
Residence Inn Ottawa
Ottawa Residence Inn
Address: 161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Ottawa
#29 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Ottawa Downtown 3*
Reservation Options:
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