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Residence Inn by Marriott Ottawa Downtown

3.0 of 5
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161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
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1 room 1 guest
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Residence Inn by Marriott Ottawa Downtown
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413 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (413)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Celebrated a birthday there. There was a new trainee who created me at the front desk. She was extremely helpful and polite. Room was extremely spacious and I loved the kitchenette. The only negative comment would be the view but the free breakfast definitely made up for that. Centrally located and loved the surrounding area. Would definitely stay here again!

Was this review helpful? Yes 1
Port Perry, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from a 4 night stay in Ottawa. We chose this hotel because we are a family of five and need a little more space than a typical hotel room. This room had lots of room for us with 2 double beds in a separate bedroom and a pull out couch in the living room. A TV in... More 

Was this review helpful? Yes 1
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear PortPerryGirl, Thank you very much for sharing your thoughts from your stay at the Residence Inn by Marriott in downtown Ottawa. I am happy to see that many aspects of our hotel met your needs. Our suites definitely have a lot of space, and do cater well to families looking to explore our wonderful city. Our pool and fitness... More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of this hotel is excellent, a mere 5 minutes from Parliament Hill and departure point of the major tour lines. The bed was not bad but it had only one night table on one side. The furniture and kitchen appliances were very outdated, rusted tubes were all in view. The bathroom was very tiny and the tub very... More 

Was this review helpful? Yes 1
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear Linda C, Thank you very much for your review on TripAdvisor! We appreciate all the time you took to share your experience at the Residence Inn in downtown Ottawa. I was wondering if you would be willing to contact me to let me know the room number you stayed in. I expect that you stayed in one of our... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just had my third stay at the Residence Inn over the past year, and each experience has been excellent. The location is fantastic since almost everything a tourist would want to see is within a 5-15 minute walk of the hotel. Parliament Hill is a few blocks away, as is Sparks Street, Rideau Centre, National Gallery, and several other great... More 

Was this review helpful? Yes 1
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear canadianloonie89, Thank you so much for your kind words and for sharing your experience with the TripAdvisor family!! Your comments are incredibly helpful to any potential guests. To highlight a few; 1.Breakfast can be busy in the peak hours after 8:30 in the morning. For you early risers out there, there is generally a peaceful breakfast from opening until... More 

Connecticut
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location and only a few minutes walk to the sights and restaurants. The room was very large and had a separate living room and also a separate kitchen. The bathroom was also quite large for a hotel. We had plenty of space. We wished there was a bit more choice during breakfast, not what... More 

Was this review helpful? Yes 1
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi BiniTravels, Thanks for taking the time to write out your comments after your stay with us. We are pleased that you liked the size of the room and that it was convenient for you and the family as it was close to restaurants and places of interest. We are sorry you did not like the choice of breakfast as... More 

O'Fallon, Missouri
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 weeks last year and this year on business. They offer a nice breakfast and somewhat of a dinner 2 - 3 nights a week. Nice rooms and fairly quiet however avoid rooms near the elevators and spend the extra $15.00 for a room with a separate bed room.

Was this review helpful? Yes 1
Douglas C, Front Office Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Dear TGB225, Thank you very much for your review on TripAdvisor from your recent stay at the Residence Inn by Marriott in downtown Ottawa. I am pleased to see that you enjoyed your stay. That is great information for potential guests regarding the value of the larger room. It is definitely worth the extra money for the 1 bedroom suite.... More 

Syracuse, New York
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hi, We came up from Syracuse NY for baseball tournament, but wanted to stay in the city. The room was huge and clean, my son wanted to move in permanently. We were on the 11th floor which was very quiet. The beds were soft and comfortable and bathroom was large. The free breakfast was nice and seemed to have more... More 

Was this review helpful? Yes 1
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

HI Patti A, Thanks for taking the time to write a review. We are very happy to hear that all the services and the room was to your satisfaction. We are in the downtown core and this does help move around easily without a vehicle as this is a walking city!!! We look forward to your future visits. With kind... More 

Montreal, Canada
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is easy to find when you exit from the freeway/highway. Parking is expensive. Plus sign with this hotel is the nearest to the Ottawa Parliament, Market, etc. This hotel is very spacious and very clean. There's a kitchen where we can cook unfortunately, the nearest market is several blocks away. This hotel needs to open their own restaurant... More 

Was this review helpful? Yes 1
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi lilitz91, Thanks for your comments after your recent stay with us. We have noted your comments and unfortunately as an extended stay hotel that Marriott brand does not have the provision for a restaurant in the Hotel. However, we understand that it is difficult to stay without meal options on a holiday. We are sorry that the breakfast did... More 

Ontario
Level Contributor
173 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located 4 blocks from the parliament building and 3 blocks from sparks street pedestrian zone. 10 min walk from the Ridue centre shopping mall and 12 min walk from the lovely Byward market area with numerous restaurants and stores. The Hotel reception is located on the 4th floor. You have to change elevators if you are coming from the underground... More 

Was this review helpful? Yes 1
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi ZingerOntario, Thanks for taking the time to write out your comments. We are happy to see that the services provided by the team was to your satisfaction. Our team tries their best to please every guest that stays at the Hotel and we are glad that we could upgrade you to a corner suite. We know you could not... More 

Toronto, Ontario
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is my third time staying at this hotel. It is right downtown and the perfect place to stay if travelling with family, especially young kids. The rooms are spacious and room for kids to run around. TV in both living room and bedroom so nobody has to fight over what to watch. Having a mini-kitchen comes in handy when... More 

Was this review helpful? Yes 1
N R, General Manager at Residence Inn by Marriott Ottawa Downtown, responded to this review

Hi mintchoco, Thanks for your comments after your recent stay with us. We are pleased that you have come back to stay with us two more times and it found both the room and the services to your satisfaction. Our associates work hard to try and please all our guests and your confirmation of this pleased them all. Please do... More 

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