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Les Suites Hotel Ottawa

#19 of 68 Hotels in Ottawa
Certificate of Excellence
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130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
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Les Suites Hotel Ottawa
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Les Suites Hotel Ottawa
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745 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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There are newer reviews for Les Suites Hotel Ottawa
See the most recent reviews
Winnipeg
Top Contributor
118 reviews 118 reviews
19 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed June 8, 2011

I stayed for four nights, in a two-bedroom suite (light housekeeping unit) on the 6th floor. I had stayed at this hotel several years ago and I was suprised to see that aside from renovations, it was much as I remembered it. The furniture is dated, much like my parents used to have, and incredibly, there were two old tube... More 

Was this review helpful? Yes 1
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your review. For your next stay, please do try our newly-renovated Premiere Suites. Our Traditional Suites, although not as contemporary as our Premiere Suites, still offer outstanding value to our guests. We are in the process of developing an extensive television replacement program and we appreciate your comments. Les Suites is located in the heart... More 

Vancouver
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 7, 2011

We stayed at this hotel for five nights. In an effort to be fair and balanced, I will start with the good: this hotel has a decent location close to Parliament Hill and we didn't observe any of the noise problems that other reviewers have mentioned. We also found the pool to be a decent size for a hotel swimming... More 

Was this review helpful? Yes 2
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, I do appreciate your kind comments regarding our downtown location -- Les Suites is just steps away from great shopping, dining, tourist attractions and entertainment. Our large inside pool and 5th floor courtyard is also a big hit with our guests. Our two-bedroom condominium sized suites are huge – most are 1,000 sq. ft. I’m pleased that our... More 

Petawawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2011

While recently traveling on business in Ottawa my wife and three young children decided to join me. We were a little concerned about the logistics of staying in a hotel however I must say the amenities, room size and staff at Les Suites made this a very enjoyable experience. The full kitchen and multiple rooms provided an opportunity for our... More 

Was this review helpful? Yes 1
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your excellent review of Les Suites Hotel, Ottawa! Families do find the layout of our suites, especially the two-bedrooms, to be perfect for their needs. I do appreciate your kind comments regarding our staff as well – they genuinely care about our guests and provide personal and professional service to all. Thank you for recommending... More 

adsd
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 28, 2011

The manager got punched in the face by someone on the same floor as my room so my entire floor had their rooms suspended. I sat in the lobby until 6 am when they finnally let me go into my room just to get my stuff so i could go home. sick prom night

Was this review helpful? Yes 4
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, On the Saturday morning in question, and as a result of a security issue, all rooms containing students on your floor without a parental presence were detained until damage to the suites could be determined. Guests who decide to act in such ways by disturbing other guests are not welcomed at Les Suites Hotel, Ottawa Sincerely, Chris Pierce... More 

Ottawa, Canada
Top Contributor
148 reviews 148 reviews
135 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed May 23, 2011

The hotel is centrally located, close to the Byward market and downtown. The rooms are little apartments with a full kitchen which is quite practical. The rooms are clean but look quite old. Would be a great hotel if ithe rooms were more modern.

Was this review helpful? Yes 1
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you so much for taking the time to comment on your recent stay at Les Suites Hotel, Ottawa. Like you, the majority of our guests love our location – close to activities for the entire family! Our condominium-sized suites give our guests the feeling of “being home” with our full kitchens and ensuite washer/dryer. For your next... More 

Deep River, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2011

This hotel has spacious suites for a good price, very clean and lots of amenities, as well as an excellent location. It provides a home-away-from-home, especially for families, like few other hotels in the area. Within walking distance of Parliament, Byward Market, Sparks Street, NAC, Rideau Centre, etc.

Was this review helpful? Yes 1
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you so much for taking the time to let the world know about your excellent experience at Les Suites. Our spacious suites are perfect for families – put the kids to bed in one room and parents can enjoy themselves in the livingroom. There is absolutely no need to spend extra money on restaurants when we offer... More 

Beamsville
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2011

The hotel is pleasant and very well located. It's not new but it's clean and roomy and comfortable. Gym and pool were useful. Be aware that you are in a good neighbourhood but that there are 2 large homeless shelters nearby and you will see beggars and maybe people who are drugged or disoriented. The area is good and fun,... More 

Was this review helpful? Yes 1
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you ever so much for posting an excellent Trip Advisor review! Our downtown location has something for everyone and our guests prefer the large suites over typical, small hotel rooms. Being a downtown location, there are homeless in the area – something you will see in any large city. We do work closely with the social services... More 

Markham, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2011

The hotel is very good. It close to everything: shopping centre, Bus stop, food market, beer store, LCBO, museums, super market. It has full kitchen and living room, it is very good for kids to cook food at night.

Was this review helpful? Yes 2
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you very much for your complimentary review of our Hotel. The immediate area surrounding Les Suites Hotel has something for everyone – whether you want to shop, visit museums, Parliament Hill, experience the nightlife, etc. Our location is excellent! Our full-sized kitchens with three appliances allow our guests to make home-cooked meals for themselves and their families... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2011

Stayed at the Les Suites whilst on business and was very impressed - it's never going to compare with top hotels, but if you take it for what it is - a great hotel, in a great location with large rooms and a good swimming pool and most importantly FREE wireless internet then you can't go wrong. I found the... More 

Was this review helpful? Yes 2
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you very much for your excellent review of Les Suites Hotel, Ottawa. We never tire of hearing the great experiences of our guests and your review was no exception. Many of our guests compliment us on our free wireless internet, free local calls, Premiere Suites and our friendly and professional staff. We are glad we were able... More 

Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 26, 2011

Our family of four stayed at a 2 bedroom premium suite during March Break. I had assumed that the suite would come with 2 bathrooms, however at check in, we were given a rather small 2 bedroom suite with 1 bathroom. I had to call to change to another room. The 'mistake' did not leave a good first impression. Having... More 

Was this review helpful? Yes 1
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your great review of our newly renovated Premiere Suite product. The majority of our guests do prefer the Premieres over our Traditional Suites and certainly the large suites versus traditional hotels. Our two-bedroom suites do have different configurations (i.e. two bathrooms vs. one, double beds vs. queen and double) and every effort is made to... More 

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