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Les Suites Hotel Ottawa

#19 of 68 Hotels in Ottawa
Certificate of Excellence
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130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
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Les Suites Hotel Ottawa
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Les Suites Hotel Ottawa
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764 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Rooms were very large and clean Staff were very nice. Very busy hotel due to the marathon. Only downfall is we had to park far from the hotel. Would like to come back at a less busier time. Overall very nice experienced. Recommend visiting when in Ottawa. Close to the market wherethere's lot to do

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Toronto, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Good rooms and great location- not as clean as their neighbours at the Novotel. Overall good hotel and excellent Ottawa location. Close to Byward market, Parliament Hill, shopping, etc. Underground parking tight, especially if you have an SUV, but most underground lots in Ottawa are.

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Montreal, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

We went for the Ottawa Race Weekend and had runners in all the races. We requested a late checkout when we arrived (so we could clean up after the marathon/half) and were told that we needed to ask on the day of the race. When we asked that morning (at 4:30 AM) we were told we should have reserved the... More 

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Brantford, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

We were impressed by the friendly, helpful front desk staff. The suite was spacious, the kitchen fairly well equipped, so that guests could prepare meals and save on the cost of eating out. We could invite family over for a visit, and not feel crowded. There were laundry facilities, as well, which would make the suite useful for people needing... More 

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BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Jennifer, Thank you for your continued patronage and excellent review mentioning our friendly and helpful Team Members! Our suites are indeed well-equipped with a full kitchen and space to entertain friends and family. The suites’ ensuite washer and dryer guarantees that our guests never have to travel with dirty laundry. Once again, thank you for your review and I... More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Sorry for my english.!For local activities lookalike Marathon , ok, the Hotel offering a couple of room with 2 chamber and 2 toillets. Very good for over 4 peoples or famillies. The elevator is slow, on our wee-end the middle elevator are jam for one our. You must ask for a pan for cooking eggs. The pool is shared with... More 

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BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Yvan M., Thank you very much for your good review and for posting photographs of your lovely family! During our busiest weekend of the year (Ottawa Marathon), our three elevators will be slower than normal as there are over 700 people in the hotel. One frying pan is standard in our kitchens and I’m pleased that our Housekeeping Department... More 

Toronto, ON
Top Contributor
76 reviews 76 reviews
11 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

While attending a conference at the Shaw Centre I stayed 2 nights at Les Suites. A large clean suite with a kitchen and comfortable bed. Nice touch was creamers in the fridge for tea and coffee. Good staff and good location. Only negative comment was a loud refrigerator noise which you could hear throughout the suite. A minor issue.

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BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Tordad2, As a Top Contributor in the TripAdvisor Community, I especially appreciate your 5/5 rating and review of your recent stay with us! Thank you for mentioning our comfortable, spacious and clean suites and our proximity to the Shaw Centre. Our Maintenance Team will be investigating the refrigerator noise in the suite you stayed. Although you indicated that this... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is all suites and is in the best location of the city. The suites are incredibly clean. The service is amazing. So friendly and accommodating. We had a family of 6. More than enough space with a full kitchen! Great spot and will stay again for sure.

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BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Sher A., It’s always a pleasure to receive 5/5 ratings and especially those mentioning our amazing service and Team Members! Our Family Suites are perfect for accommodating up to six guests and I’m pleased you enjoyed our full kitchens. Thank you for your review and I look forward to hosting you and your family again on your next journey... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel May 10 - May 12 2015. The rooms (suites) are very large, so nothing to complain about. Bathroom was relatively old; but clean. The fire alarm went off during my second night. This can happen; so I am not blaming them for this. But I do blame the hotel how they handle this fire alarm.... More 

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BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Pieter S., Thank you for you review noting our spacious suites and cleanliness! I truly apologize that a fire alarm disturbed your stay. Our Front Desk Team must wait for the Ottawa Fire Department’s assessment of the alarm. The Ottawa Fire Department silenced the alarm once it was confirmed that there was no danger and reset our system after... More 

Geneva
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at Les Suites for over a dozen years to skate the canals during Winterlude. Going with children, we loved having the bedrooms and a kitchen for eating our meals. The kitchen is well stocked with utensils, plates, pots and pans. The girls loved the pool. We would go with several families and they were very accomodating to... More 

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BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Daniel H., It`s always a pleasure to hear from our return guests and I thank you for your fantastic review! Ottawa is the city of festivals: Winterlude, Tulip Festival, Chamberfest, Bluesfest, Fringe Festival, Children`s Festival just to name a few. Because we are in the heart of downtown, there will be noise emanating from the street. For guests who... More 

Cheltenham, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Les Suites is situated in a great location to explore the sites of downtown Ottawa. Everything is within walking distance and you are two blocks from the Bywater Market. Every suite has all the amenities that you need for short or long stays, full size fridge, microwave, cutlery and china. The suite has somewhere to sit and relax without having... More 

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Nickoo9, Thank you for your excellent review noting our fantastic downtown location and spacious, well-equipped suites! We are continuing with our floor-by-floor renovations this year and look forward to hosting you again in one of our newly renovated suites on your next trip to Canada’s Capital! Sincerely, Chris Pierce General Manager More 

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