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Les Suites Hotel Ottawa

3.0 of 5 130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
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Certificate of Excellence 2014
Les Suites Hotel Ottawa
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Les Suites Hotel Ottawa
Les Suites Hotel Ottawa
Les Suites Hotel Ottawa
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704 reviews from our community

Traveler rating
    297
    234
    94
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Redwood Meadows, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The two bedroom suite was more than we expected. It was a totally self contained apartment at a good price, close to the convention center, downtown, and government buildings. A suitable venue for business travelers or families.

Was this review helpful? Yes 1
Toronto, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Adjacent to the Rideau Centre (for shoppers) and steps from the Byward Market (good choice of eateries), Les Suites Hotel offers the comforts of home (we had 1bedroom apt.) at a price far below those charged for a room at nearby Westin and Fairmont Laurier. I was impressed by the fully equipped kitchen, firm bed and cleanliness. Opt for a... More 

Was this review helpful? Yes 1
Verona, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed our night staying at Les Suites very much- close to so many attractions, including Rideau Canal and Rideau Centre. Very quiet, roomy. Pleasant, helpful staff. Would definitely stay again. Thank you!

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your awesome review! Les Suites is located within a short walking distance to the majority of Ottawa’s attractions (historic Byward Market, museums, hundreds of restaurants, Rideau Canal, Rideau Centre, etc.). Our one and two-bedroom condominium-sized suites offer our guests separate living and sleeping areas and a full kitchen with five appliances. I’m pleased you enjoyed... More 

MINDEN
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent 3 days here. Great location close to everything. We asked for a few extra items for our room and the front desk staff were more than accommodating. We needed a cookie sheet for one morning and i'm sure they sent someone out to buy one for us. I had to peel the label off before we used it. Great... More 

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BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, It’s always a pleasure to receive positive feedback and thank you for mentioning our excellence in service culture! I’m proud to work with Team Members who truly go the extra mile for our guests. Once again, thank you for your review and I look forward to hosting you again on your next trip to Ottawa! Sincerely, Chris Pierce... More 

Canada
Top Contributor
58 reviews 58 reviews
20 hotel reviews
83 helpful votes 83 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife and I were there on business and had a wake up call for 6:00 am on Saturday morning because we were putting in our final offer on a business in Brockville and we were meeting with the owner at 8:a.m.. It is not the kind of meeting you want to be late for as the whole negotiating process... More 

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your review and I do sincerely apologize that you did not enjoy your stay with us. As you discussed with our Duty Manager, he did give you the benefit of the doubt that you may not have slept through your wake-up call and offered you 50% off your last night’s stay. Alarm clocks are also... More 

Arlington, Virginia, United States
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at Les Suites a couple of times now and have yet to be disappointed! Upon arrival I was greeted with nothing but kindness and superb knowledge of the area. There were plenty of English speaking personnel to accommodate us Americans. The location is within walking distance to everything we wanted to see and do while in Ottawa. We... More 

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, It’s always fantastic to hear from our return guests and I appreciate your excellent review! Our location is perfect for those who wish to park their cars and walk to the majority of Ottawa’s attractions. I’m pleased you enjoyed your spacious suite, our cleanliness and I look forward to hosting you again on your next trip to Canada’s... More 

1 review
5 of 5 stars Reviewed 1 week ago

Have been at this location for a few years now and still this year, truly enjoy our stay. Staff is friendly and accommodating, location near all downtown Ottawa attractions is amazing. Finally the room was exceptionally cleaned and well complete with all necessary amenities!

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your continued patronage and for mentioning our friendly and accommodating Team Members! Our Team genuinely cares about our guests and go out of their way to ensure an excellent hospitality experience. I look forward to hosting you again on future stays in Ottawa! Sincerely, Chris Pierce General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location downtown Ottawa. The room was large and the price was right. Walked to the canal for skating, walked to restaurants on Rideau street and the Byward market. Enjoyed the free wifi and the complimentary milk/cream in the fridge. Will definitely stay here again on our next trip to Ottawa.

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for taking the time to post an excellent review noting our fantastic downtown location, spacious suites and value for money! The Rideau Canal, which is the world’s largest skating rink, winds its way through the heart of Ottawa for 7.8 kilometers and is only a 5 minute walk from the hotel. Once again, thank you for... More 

Montreal, Quebec, Canada
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I reserved a suit with 2 bedrooms and 2 baths. Upon arrival, they checked me into a unit with only one bathroom. We were then moved to a two bathroom unit after my complaint. Upon entry, the room was ice cold, dark and had a musty odour, which after awhile, I didn't notice any more. The lighting in the rooms... More 

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for taking the time to post a review on TripAdvisor noting our friendly Team Members. Although the majority of our two-bedroom suites do have two bathrooms, we are unable to guarantee their availability. I will be speaking with our Front Desk and Housekeeping Teams to ensure that guests are not checked in to suites that are... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

There is a difference between great customer service and people who are genuinely kind and truly care. The staff at Les Suites clearly love their job and are proud to work at this hotel. This even includes the housekeeping staff. My husband and I decided to do a "say-cation" for Christmas and Boxing day. I am so thrilled with this... More 

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you very much for taking the time to recognize our amazing Team Members who genuinely care about our guests! It’s this excellence in hospitality that keeps our guests coming back. I look forward to hosting you and your husband again on your next “staycation”! Sincerely, Chris Pierce General Manager More 

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Additional Information about Les Suites Hotel Ottawa

Address: 130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#8 Romantic Hotel in Ottawa
#17 Business Hotel in Ottawa
#18 Family Hotel in Ottawa

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