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Les Suites Hotel Ottawa

#21 of 68 Hotels in Ottawa
Certificate of Excellence
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130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
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Les Suites Hotel Ottawa
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798 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saskatoon, Canada
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Came to Ottawa for a work conference. First time visiting the city. Flight was delayed and so arrived after midnight to hotel. Was pleasantly surprised to be upgraded to a courtyard room.Staff were super friendly, hotel was very clean, and enjoyed the coffee shop. Great central location.staff were very attentive and helpful.

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Thunder Bay, Canada
Top Contributor
78 reviews 78 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed yesterday NEW

Pros: perfect location (walking distance to Rideau Mall, parliament, Byward Market, lots of restaurants and bars, jogging trails), lots of room for family/friends, desk staff very nice, well-stocked kitchen. Cons: no furniture on balcony at all (bring your folding camp chairs!), was a bit noisy at night, pool small and filled with children, no answer when we called room service... More 

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Peoria, Illinois
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Centrally located in downtown Ottawa, near shops and restaurants. Hotel was clean, staff was friendly and very helpful, liked this location a lot, access to exercise room and pool. Will be back for sure.

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BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Yuri M, Thank you for taking the time to post an excellent review noting our fantastic downtown location and our spacious suites! We are within a short walking distance to the majority of Ottawa’s attractions (museums, historic Byward Market, Parliament Hill, Rideau Centre, hundreds of restaurants, etc.). We appreciate you noting the superlative service received from our team members,... More 

Waterloo, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is in a perfect location, walking distance to the Byward market and great restaurants. It's also has large, clean and comfortable rooms with everything you need for your stay. It's like having your own apartment, a fully equipped kitchen and a washer and dryer.

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BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Pat W, Thank you for taking the time to post an excellent review noting our fantastic downtown location and our home away from home condominium sized suites. We are steps away from the majority of Ottawa’s attractions (museums, historic Byward Market, Parliament Hill, Rideau Centre, hundreds of restaurants, etc.). Our spacious condominium sized suites provide our valued guests with... More 

central jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for the Womens World Cup games. Great hotel in the middle of everything you need to see in Ottawa. Huge separate living space w/ dining table, couch, arm chair, desk,and tv. Closet, laundry closet, and efficient kitchen area with fridge, stove, microwave, and coffee maker provided for easy living during the stay. Super comfortable bed and nice... More 

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BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Hepper, Thank you for your awesome review and I’m pleased you enjoyed your suite experience! Our location is perfect for first-time visitors to our Nation’s Capital as it’s within a short walking distance to the majority of Ottawa’s tourist attractions. It was a pleasure hosting you during the Women’s FIFA World Cup games and I look forward to hosting... More 

Saskatoon, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good location, one can easily reach the near restaurants, shopping centers and museums by foot for less than 15 mins. Room 1708 is a little bit noisy during the night and early morning. One can also cook inside this big family room. Very good room services.

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BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Xiaoyu C., Thank you for your excellent review mentioning how close we are within walking distance to the majority of Ottawa’s attractions! For guests who are not accustomed to street noise emanating from a metropolitan city, I always suggest reserving a “courtyard view” suite. These suites are located on the south side of the building facing our beautiful 5th... More 

Ho Chi Minh City, Vietnam
Top Contributor
86 reviews 86 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Always nice to have a space that makes you feel at home. Suites have kitchen and laundry facilities. Shopping is walking distance as is bus transit. New subway line station within a 5 minute walk (to open in 2017). Windows open. Nice balcony. Good facilities, shared with inter-connected Novotel Hotel. No room service, but local delivery restaurants will deliver like... More 

Was this review helpful? Yes 2
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear LaneOne, As a Top Contributor in the TripAdvisor Community, I especially appreciate your excellent review noting that the hotel made you feel at home – thank you! Ottawa is undergoing an exciting transformation with our light rail project scheduled to open in 2017. It will certainly make getting around the city and to the downtown core much easier. Within... More 

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The place is very dated and needs a refresh badly. The carpet is very worn and things look like they are from the 70s. All the appliances are straight from the 70s. Smells little musty and has cleaning agent smell throughout. I would compare the room quality to a Motel 6. The room is clean just old and you can't... More 

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear C.L., Thank you for your review noting our spacious, well-equipped suites in our fantastic downtown location! Although our Traditional Suites are an excellent value, you may prefer to reserve a Premiere Suite on your next stay with us. These suites feature a more modern décor, pillow-top mattresses and updated furniture and appliances. In mid-November 2015 our limited number of... More 

Kelowna
Top Contributor
217 reviews 217 reviews
48 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location makes Les Suites Ottawa an excellent choice for the traveller who wants to leave the car in the garage and explore the downtown area on foot without parking headaches. It is a bonus to have a suite as an accommodation in a big city. Even though this hotel is not inexpensive, the savings are coming in, if you... More 

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear CharlotteKelowna, Thank you for taking the time to post an excellent review noting our fantastic downtown location and our spacious suites! I’m pleased you enjoyed your complimentary upgrade to one of our Royal Suites. These suites feature a full kitchen with five appliances, two bedrooms, two full bathrooms, livingroom and a meeting room. The master bedroom’s bathroom is indeed... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a good price for a last minute booking, the rooms are cozy, it's close to everything downtown Ottawa. Parking is available for a cost but is limited and the rooms have balconies which can be an asset to some.

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Tanz323, I appreciate your excellent review noting our value for money and fantastic downtown location! We are within a short walking distance to the majority of Ottawa’s attractions (museums, historic Byward Market, Parliament Hill, Rideau Centre, hundreds of restaurants, etc.). Thank you for your review and I look forward to welcoming you back on your next trip to Ottawa!... More 

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