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Les Suites Hotel Ottawa

3.0 of 5 130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
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Certificate of Excellence 2014
Les Suites Hotel Ottawa
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Les Suites Hotel Ottawa
Les Suites Hotel Ottawa
Les Suites Hotel Ottawa
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670 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ridley Park, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

Recently there for a conference and had a wonderful experience. The room was extremely spacious with every amenity you could ask for. It was larger that my first apartment. Housekeeping staff was wonderful the rooms was very clean rooms. Check-in was flawless and the gentleman that check me in was even gracious enough at no additional charge. If anyone is... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, I’m so pleased you had a wonderful experience with us! Our first-time guests are always amazed at the size of our suites and how well-equipped they are (5 appliances, full kitchen, separate living and sleeping areas, etc.) Thank you for also mentioning our Team Members who go out of their way to ensure our guests have an excellent... More

Lockport
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We were very fortunate to have our annual AGM/Conference in Ottawa in October 2014, and stayed at the Les Suites Hotel Ottawa. We found the hotel "condos" amazing; very, very clean, the staff and service were the best I have ever experienced at any hotel. No matter the situation, they were always willing to accommodate and assist. We stayed on... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your awesome review and it was a pleasure hosting your group in October! As you may not be aware, our Team received Ottawa Tourism’s 2012 Star Property of the Year Award for our excellence in service culture and I’m pleased to announce that we are Finalists in this Category again this year! We always go... More

New York
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed 1 week ago

My usual Ottawa hotel was booked so I had to look for another at short notice. This came up in all my searches and ticked all the boxes on paper - good downtown location, pet friendly, with kitchen facilities. (The kitchen wasn't of much importance, I would have been ok with a small fridge but was glad I had the... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your marvellous review and I appreciate the time you took to write it! Our location, spacious suites, exceptional service, value for money and available amenities makes our hotel stand out from the rest. I do hope to continue to host you on future trips to Ottawa! Sincerely, Chris Pierce General Manager More

Western Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Every time I come to Ottawa on business, this is first choice for accommodation. The staff are bright, helpful and professional. The rooms, while they may be a little tired, are always clean and well cared for. Location, location, location - it is walking distance to pretty much everything in the heart of Ottawa, close to the market, great restaurants,... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your recommendation and positive feedback! I also appreciate your kind comments regarding our Team Members whose goal is always to ensure our guests have an excellent hospitality experience. Once again, thank you for your continued patronage and I look forward to continuing to host you on future trips to Ottawa! Sincerely, Chris Pierce General Manager More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a hockey tournament. We were so surprised to see that we had two bedrooms with three beds and a full kitchen. Perfect for a travelling family. Right at byward market and all the wonderful restaurants and bars Ottawa has to offer. Walking distance to Parliament. Paid our respects at the tomb of the unknown soldier. Definately... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your excellent review regarding your family’s recent stay with us! I’m pleased you found our two-bedroom suites spacious and enjoyed our awesome downtown location within walking distance to the majority of Ottawa’s attractions. Once again, thank you for your review, your continued patronage and I look forward to hosting you again on your next trip... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here while we were at a conference and we brought along our young daughter. The amenities were great, though the kitchen was a bit bare and the fact that we had a suite allowed us to have some privacy while our little one slept. It was quite a big space and we didn't feel cramped... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, It’s always a pleasure to receive such positive feedback regarding our spacious suites, value for money, awesome location, and helpful and friendly Team Members! In future, should you require additional items in your kitchen, please do contact our Switchboard. If our Housekeeping Department has the items in stock, it would be our pleasure to deliver them to your... More

Pembroke, Canada
Top Contributor
85 reviews 85 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for three nights while attending a conference in Ottawa. The hotel is within easy walking distance to the Rideau Centre, Congress Centre, the market and much more. The room was a good size with a full kitchen and washer and dryer. I made use of the pool and sauna. The staff were very friendly and helpful. I... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for taking the time to share your excellent feedback and mentioning our great downtown location! With a Walk Score of 97/100, we are a walker’s paradise as the majority of Ottawa’s attractions are within a short walking distance from the hotel. It is always such a pleasure to receive positive feedback regarding our Team Members and... More

Minneapolis
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the conveniently-located Les Suites Hotel during a recent business trip to Ottawa. My unit had a living-dining area with a work-desk and free wi-fi, separate bedroom, fully-equipped kitchen, plus laundry facilities, all for a price less than single rooms of a similar quality elsewhere. I could easily walk to Parliament, City Hall, Rideau Canal, uOttawa (the view... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your great review regarding your recent business trip. I’m pleased you enjoyed your spacious and well-equipped suite, our fabulous downtown location and look forward to hosting you again on your next trip to Ottawa! Sincerely, Chris Pierce General Manager More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently spent a night at Les Suites and was impressed by the professionalism and friendliness of the staff (special nod to Brian at the front desk). While my room was a bit dated decor-wise, it was huge -- two full bedrooms (three queen beds in total), plus two baths, a kitchen, living/dining room area and balcony. It was also... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your review mentioning our great value! I will be certain to pass along your kind comments to our Front Desk Agent, Brian. I’m pleased you enjoyed your two-bedroom suite and the majority do have two bathrooms and some even have three regular beds plus a sofabed. With a Walk Score of 97/100, our location is... More

St. John's, Newfoundland, Canada
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent location and hotel had everything you could want and more. Full suites will range, fridge and dishwasher. All utensils and dishes plus laundry in room. Friendly staff are extremely helpful. Will stay there every time I go back.

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, WOW – it’s always a pleasure to receive a perfect 5/5 rating – thank you! Besides our fantastic downtown location and spacious suites, Les Suites is known for its service excellence. Our Team won Ottawa Tourism’s 2012 Star Property of the Year (out of 66 other hotels) and we have been named Finalists for this Award again this... More

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Additional Information about Les Suites Hotel Ottawa

Address: 130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa

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