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All 66 Ottawa hotels

Les Suites Hotel Ottawa

3.0 of 5 Hotel   |   130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada (Byward Market Area)
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76%
Ranked #19 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
christine g Toronto, Canada
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613 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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English first
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed in suIte 604 from July 14-19. 2 bedrooms, 2 bath. This was our third visit to this hotel. First one was great, second was quite unsatisfactory, but the third time really was the charm. Suite had recently been renovated, appliances were all in good shape, and there was even ice waiting for us in the freezer. Basic kitchen utensils,... More

Was this review helpful? Yes 2
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, I’m very pleased that you enjoyed your most recent stay with us and thank you for your excellent review! Our location is perfect for summer family vacations as we are within a short walking distance to the majority of Ottawa’s attractions (museums, shopping, By-ward Market, restaurants, etc.). Our two-bedroom Premiere Suites are spacious with full kitchens and five... More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

There are many suite hotels in downtown Ottawa, so no need to choose this one. While this hotel has location, location and the staff are very accommodating...that's about all it offers. The decor is old and tired and the rooms, while cleaned regularly just feel grotty. Doubt we'd stay here again.

Was this review helpful? Yes 2
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, I do appreciate your review noting our fantastic downtown location, cleanliness and accommodating Team Members! Although the Traditional Suite that you reserved is still an excellent value, you may prefer to reserve one of our Premiere Suites in future (more modern décor, updated appliances, pillow-top mattresses, etc.). Once again, thank you for your review and please do contact... More

Kingston, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Upon check in we were upgraded to a two bedroom suite instead of a one bedroom, which was nice but we didn't use the extra room, no need. The location was perfect because we wanted to spend time exploring the market, one of my favorite things about Ottawa. The Rideau Center is also only minuets away, which is nice. The... More

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear valued guest, Thank you for sharing your review with us. Great to hear that you enjoyed the amazing location and spacious condominium sized suites that offer 'home away from home' amenities. I appreciate you advising us of the concerns relating to the condition of the sofa and overall cleanliness. This is definitely not the standard for our hotel and... More

Cobourg
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

While our stay was short, 2 nights, we couldn't have chosen a better location for our trip purposes. The room was good, the service great and we would certainly recommend it. Having the kitchen to make some of our own meals not only fit our schedule but saved us some money to boot.

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear valued guest, Thank you for sharing your feedback with the Trip Advisor Community. We are pleased to know that you enjoyed your experience with us! The vast majority of our valued clients stay with our all-suite hotel 2-3 nights and take advantage of the 'home away from home' amenities and superior location we provide. After enjoying a spacious suite... More

Virginia Beach, Virginia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First things first....you cant beat the location of this hotel in downtown Ottawa. Out the front door is the Byward Market..out the back door is the Rideau Shopping Mall (Coach, Michael Kors, VS, Mac, etc) and 2 minute walk and your at University of Ottawa. Our reason for trip was a tour of the University and being so close by... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear valued guest, Thank you for sharing your feedback with the Trip Advisor community. We are pleased to know that you enjoyed your experience with us! Our outstanding location, coupled with spacious condominium sized suites and a we've been expecting you type attitude from our team - delivers outstanding value to our amazing guests. We look forward to hosting you... More

St. Albert, Alberta
Contributor
14 reviews 14 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked on recommendation by family and friends for location during Canada Day activities. Location is perfect for enjoying downtown Ottawa and all the attractions. Check in staff and others encountered were great. Lobby very nice. Parking garage clean, bright and quite tight so no pickups or large SUV's recommended. Room we had was a very spacious one bedroom but (#615)... More

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear valued guest, Thank you for sharing your feedback with the Trip Advisor community. It was a pleasure hosting you over the course of Canada Day. We appreciate your comments regarding the cleanliness of our hotel and the service you received from the members of our team. We will investigate the issues you encountered and resolve the issues for future... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights. Chose this hotel since it could accommodate 3 adults and 2 children. The location is fantastic. Just a block walk to restaurants and entertainment in byward market. We booked a traditional suite but were upgraded. We chose the traditional over the premier suite because we didn't like the fact that pets were allowed in to... More

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your 3/5 rating regarding your recent family stay noting our fantastic location and spacious suites! Our Premiere Suites with a more modern decor, appliances and furniture do offer pillow-top mattresses which will definitely be more to your liking for future reservations. In the very near future, we will also be dedicating two of our Premiere... More

Ottawa, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The most disappointing part was I could only stay a few days! This place is amazing - the friendliest most efficient staff, the spacious suite, with an ensuite office area, fully equipped kitchen and laundry areas, phenomenal views from the balcony - and within walking distance of every major attraction in the city. The pool, spa and leisure areas are... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear valued guest, Thank you for taking the time to share your feedback with the Trip Advisor community. Our team is proud to learn that we delivered an amazing hospitality experience during your recent stay with us! Our hotel has one of the best locations in Ottawa - the best of what our city has to offer is literally on... More

Ontario, Canada
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Definitely the most amazing place to stay in Ottawa. Very spacious rooms, amazing with the attached kitchen. Fitness facilities very clean. Location couldn't be better! Staff was amazing during my stay, made the visit that more easy. Will be going back in late September 2014.

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your awesome review regarding your recent stay and I do look forward to hosting you again in September! Sincerely, Chris Pierce General Manager More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited Ottawa for Canada Day and had a great stat at Les Suites. It was only few walking minutes away from Parliament Hill, as well as the ByWard Market, which made our trips to the restaurant and the area much easier, especially with a child. The apartment was spacious, had a fully equipped kitchen, with dishes, stove, microwave and... More

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your awesome review regarding your family’s Canada Day stay! Ottawa is a city of festivals and our fabulous downtown location makes it easy for our guests to walk to the majority of them. Our Front Desk Team Members are quite knowledgeable and can easily direct guests to events, festivals, restaurants, shopping, museums etc. that may... More

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Additional Information about Les Suites Hotel Ottawa

Address: 130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Romantic Hotel in Ottawa #19 Family Hotel in Ottawa #20 Business Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything—the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. ... more   less 
Number of rooms
240

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