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Les Suites Hotel Ottawa

3.0 of 5 130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
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Certificate of Excellence 2014
Les Suites Hotel Ottawa
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Les Suites Hotel Ottawa
Les Suites Hotel Ottawa
Les Suites Hotel Ottawa
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681 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Laval, Canada
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

First of all, for the price you cannot beat the amenities and location of Les Suites. It is so convenient to everything in Ottawa. We were upgraded to a 2 bedroom and were able to check in early so that was a great start. Our room (301) was right across the hall from the housekeepings supply room and we were... More 

Was this review helpful? Yes
Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Nice staff clean place But very dated and old looking I took the upgraded premium suite, had small desk, old couch, and rock hard bed, hate to see what regular suite was And wifi that was free is 1MB, what can you do with 1MB? LOL Can’t even read the morning paper online Ok place I guess, could use some... More 

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for 3/5 rating noting our nice Team Members and cleanliness! I’m truly disappointed that you did not enjoy your Premiere Suite. These suites feature a more modern décor than our Traditional Suites and they do offer pillow-top mattresses. We will be contacting our internet provider regarding our complimentary service as the 1MB is enough to read... More 

Sherbrooke, Canada
Top Contributor
96 reviews 96 reviews
59 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at Les Suites last Saturday (December 6th). At first we were afraid the hotel would be very noisy. There was several groups of hockey teams staying at the property. While we were checking in, the clerk beside us advise the guest of their house rules regarding noise issue. I was happy to hear they do take this in... More 

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, As a Top Contributor on TripAdvisor, I sincerely appreciate your 5/5 rating and your recognition of our strict noise policy! Our goal is always to exceed guest expectations and the quiet enjoyment of guest suites is paramount. Once again, thank you for your review and I do look forward to hosting you again on your next trip to... More 

Haliburton, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Ottawa for a conference Dec. 10th 2014 and had booked the 2 bedroom suite as there were 2 other people with me. After a long day sitting in a conference room we checked into our room. I was heaven! Spacious, clean, even had a washer and dryer in the unit! Definitely on the top of places to... More 

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your excellent review regarding your recent business trip. Our fully-equipped, spacious two bedroom suites easily accommodate up to six guests and I’m pleased you were surprised that there is a washer/dryer ensuite! Once again, thank you for your review and I look forward to hosting you and your colleagues again in future! Sincerely, Chris Pierce... More 

Winnipeg
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a wonderful stay at this hotel. The check-in/out experience was friendly and efficient. I was upgraded to a Premiere Suite, which was a nice benefit. The Suite boasted of a fully equipped kitchen, dining room, 2 bathrooms, den and large master bedroom. In nicer weather you could enjoy the balcony that is nestled on the roof top green... More 

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear valued guest, Thank you for sharing your feedback with the Trip Advisor Community. Our team is very pleased to learn that you thoroughly enjoyed your experience with us. The superior location of our property, coupled with ‘home away from home’ amenities and a true hospitality team focused on providing amazing experiences deliver the best value to our amazing guests.... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I have only positive things to say. Great location, right in the heart of down town Ottawa, staff is very friendly and helpful. We asked for early check in and we received it, and the hotel was very clean! Great Experience!

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your positive review regarding your recent girls weekend! Our two-bedroom suites can accommodate up to six guests very comfortably. I also appreciate your mention of our friendly and helpful Team Members and our awesome downtown location. I look forward to hosting you again in future! Sincerely, Chris Pierce General Manager More 

Minden, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This location is very central to most of the sites that you would like to attend in the city, most within walking distance, so you can just park your car and relax. The rooms were all completely stocked so you could even cook your meals, but you don't have to because there are restaurants everywhere. Most enjoyable, if only I... More 

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your great review and I appreciate your comments regarding our location’s walkability. With a Walk Score of 99/100, Les Suites is definitely a walker’s paradise! Many thanks for also describing how spacious and well-equipped our two-bedroom suites are – some even have three beds and two washrooms. It’s certainly always a pleasure to hear our... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is unbelievable!!! I stayed there for a conference in early November and will definitely be staying there in the future. Check in was a breeze, the staff was very friendly and accommodating as well. The suites are small condos with everything you could ask for in the full kitchen. It's only a five minute walk to the Byward... More 

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your awesome review mentioning our friendly & accommodating Team Members, fully-equipped suites and fantastic location. I’m pleased you also pointed out our close proximity to the historic Byward Market. Within an area roughly four blocks square, our guests will find museums, cafés, specialty food shops, boutiques, galleries, restaurants, pubs, hair & aesthetics salons and more!... More 

Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our second stay at Les Suites and we wouldn't stay anywhere else. Our check-in was perfect. We travel with our dogs and they were warmly greeted and given treats by the staff. Anthony Vasconcelos remembered us and made us feel truly welcome. Our suite was spacious and we really enjoyed having the kitchen. Our son works in the... More 

Was this review helpful? Yes 1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guests, Thank you for your fantastic review of your most recent stay! It’s always a great pleasure when our Team Members are specifically recognized for their excellence in hospitality and I will certainly pass along your kind remarks to Anthony. As you know, our four-legged guests are equally welcomed and I’m pleased Drummer and Frost enjoyed their treats at... More 

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice central location and very friendly staff. The suites are essentially condos with full kitchens. Very comfortable and spacious with all modern amenities. Also very quiet. Great for families, friends traveling together, and for business travelers.

Was this review helpful? Yes
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Guest, Thank you for your awesome review mentioning our friendly Team Members, central location, and spacious/comfortable suites! I also appreciate your recommendation for both families/friends and business travellers. Located in the heart of downtown, we are within walking distance to many businesses, conference venues and the majority of Ottawa’s attractions (historic Byward Market, museums, hundreds of restaurants, the Rideau... More 

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Additional Information about Les Suites Hotel Ottawa

Address: 130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#11 Romantic Hotel in Ottawa
#14 Business Hotel in Ottawa
#18 Family Hotel in Ottawa

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