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All 66 Ottawa hotels

Embassy Hotel and Suites

3.0 of 5 Hotel   |   25 Cartier St, Ottawa, Ontario K2P 1J2, Canada
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Embassy Hotel and Suites
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43%
Ranked #53 of 66 Hotels in Ottawa
A recent review
3 of 5 stars reviewed 5 days ago
John D Saskatoon, Canada
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174 reviews from our community

Traveler rating
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    52
    25
    26
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35
32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mumbai (Bombay), India
Top Contributor
52 reviews 52 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

From the time you enter the hotel, you feel an unwelcoming atmosphere. The air does not smell, but gives the same feeling. The staff is curt and anything but hospitable to cheer you up. The wifi connection is so poor that I literally had to get out of the hotel immediately after check in so that I can do my... More

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Saskatoon, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I booked two nights at the Embassy Hotel and Suites on the advice of a friend who was attending the same event as I was in Ottawa. Once I booked I read tripadvisor. Some of the negative comments about cleanliness and the staff caused me concern and a bit of regret in booking a room. Once at the hotel, however,... More

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Oakville, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The rooms sizes were great and it was nice to have the kitchenette. Décor is very tired although the rooms were clean. Disappointed that they have balconies but all of the chairs were in the underground garage-in the middle of the summer. The location is good being walking distance to Parliament Hill and many restaurants. Was charged three times for... More

Was this review helpful? Yes 1
Canada
Contributor
16 reviews 16 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel due to it being close to the start of the army run which is why we were in town. There was no parking at the hotel, which happens and I understand that. We were directed to city hall underground which was total $6 for our stay (recommend parking here if you stay close by) The check in... More

Was this review helpful? Yes 1
Oshawa, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has a great location at reasonable rates. It is one block away from Elgin street which is loaded with restaurants and pubs. A 10 minute walk puts you in the centre of the Bytown market. The hotel is dated but the room was clean and spacious and had a fridge, microwave and stove in the small kitchenette. The... More

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Montreal, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The room was clean and lot of amunities. Sure that there is always the smell but i put some perfume around and brought a candle. I bought some food and put in the refrigerator. I had the 10th floor. It was quiet. Newspaper in the morning at my door and clean towels, hot water. Coffee machine, air dryer and iron.... More

Was this review helpful? Yes 1
Jacksons Point
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'm a firm believer of you get what you paid for, and with a Groupon discount $222.00 for 2 nights, with a full kitchen, I was right. Great price, right in the down town area, walking distance to most Museums and Parliament. Unfortunately the beds are only double and not queen size, had issues with my back after, the first... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I was satisfied with the amenities and cleanliness of the room. The location of the hotel is also great since its only about 10 minutes walk to Byward Market and Parliament hill. The only issue I had with my experience was the quality of customer service provided by their agents.

Was this review helpful? Yes 1
Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Besides the location, this was an overall poor hotel. Needs renovations desperately and the front desk staff could do a way better job at offering proper customer service. I made the reservations online but called to be sure that what I reserved was in fact a suite with two double beds and not one king and a pull out couch,... More

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Toronto, Ontario, Canada
Top Contributor
62 reviews 62 reviews
17 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel was one of the worst I've ever stayed in! I've stayed in hotels in "third world countries" that were better. I expected that a hotel in Canada's capital, that advertises "suites" would be at worst, mediocre. But this property was an abomination. After a 10 hour drive and my arrival being late evening, I was left with little... More

Was this review helpful? Yes 3
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Additional Information about Embassy Hotel and Suites

Address: 25 Cartier St, Ottawa, Ontario K2P 1J2, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Hotel and Suites 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Embassy Hotel Ottawa

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