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All 66 Ottawa hotels

Embassy Hotel and Suites

3.0 of 5 Hotel   |   25 Cartier St, Ottawa, Ontario K2P 1J2, Canada
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47%
Ranked #53 of 66 hotels in Ottawa
A recent review
4 of 5 stars reviewed yesterday
MSWpg Winnipeg
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152 people have reviewed this hotel

Traveler rating
    13
    53
    45
    21
    20
See reviews for
28
29
13
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Winnipeg
2 reviews
4 of 5 stars Reviewed yesterday NEW

Nicely located downtown budget hotel. Roomy and cleaned daily, including the kitchenette dishes! Powerful hot shower. Internet can be tempermental at peak hours. Staff are friendly and helpful. Our CUSO group needed a large meeting room on short notice for an impromptu after-hours get-together. The staff had one available and let us use it, gratis...

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London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I choose this hotel on budget terms and was only going to stay a couple of nights. Yes some of the furniture was a bit outdated and there was minor points however the room was big and one of the few hotels that I have visited where the hot water in the shower came on extremely quickly. Slept well every... More

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Colin M, General Manager at Embassy Hotel and Suites, responded to this review

The Ottawa Embassy Hotel & Suites is thrilled that we were able to exceed your expectations. We appreciate you taking the time to leave a recommendation of our property and we do hope that you will return on your next trip to Ottawa More

Senior Contributor
27 reviews 27 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A simple hotel but the best prices in downtown ottawa and very well-situated near the canal, downtown, and the tourist strips. I recommend it to family and co-workers when they are in town. Rooms are dated but clean and spacious. Desk staff are helpful as was the bartender in the quiet, pub-like hotel bar/resto. He knew the area well and... More

Was this review helpful? Yes 1
Colin M, General Manager at Embassy Hotel and Suites, responded to this review

The Ottawa Embassy Hotel & Suites thanks you for choosing to stay with us and for taking the time to review our property. We are delighted that our front desk and lounge staff were able to provide friendly and efficient service and that you enjoyed your experience with us. We hope to have you back on your next trip to... More

Montreal
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I read the reviews. People say it's outdated, with 70's decor, needs a makover, etc, etc... I can see why people say such things. As for me, I don't really care or notice though if a hotel is outdated. I'm probably outdated. I didn't come to Ottawa to spend time in my hotel room particularly--I came to enjoy the Canada... More

Was this review helpful? Yes 2
Colin M, General Manager at Embassy Hotel and Suites, responded to this review

The Ottawa Embassy Hotel & Suites appreciates you taking the time to review our property. We are pleased to know that our location suited you and that you were well attended by our staff. We hope for the opportunity to welcome you back to The Ottawa Embassy Hotel & Suites More

1 review
2 of 5 stars Reviewed 4 weeks ago

Needs remodel I was in executive suite thru deal find and the suite looks like it was done in 1976. It was clean but decor I would call dingy. It was close to restaurants and downtown but I think you could do better for the money! You suit yourself

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Colin M, General Manager at Embassy Hotel and Suites, responded to this review

Your feedback is welcome at The Ottawa Embassy Hotel & Suites. Although we are disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. To that end we are happy to announce that the hotel is undergoing a full restoration to... More

Toronto, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

The ventilation system (or AC?) was apparently broken. We were on the 11th floor and we could feel vibrations! underneath our feet and hear the loud noise that the AC system made. The decibel measure? about 65-70 decibels (I downloaded an app that measures that). This is equivalent to an average street noise. How can you go to sleep like... More

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Burlington
Top Contributor
130 reviews 130 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is very much outdated. The entire hotel needs a makeover. In a good location though minutes from Parliament Hill and downtown Ottawa attractions. Parking cheap $12 night but wouldn't recommend staying here.

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Toronto
1 review
1 of 5 stars Reviewed 4 weeks ago

I had booked this hotel online and realized within the same day that it was not in the area I needed to be so I cancelled the room on the same day of booking. I received a confirmation for my cancellation. I just received a charge for the room on my credit card and when I called the hotel, they... More

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Toronto, Ontario, Canada
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 2, 2014

The hotel is in a very good location for walking around Ottawa to see the main sights. The underground parking is reasonably priced ($12/day). However, this hotel has definitely seen better days. The rooms are large & there is a small kitchen area with basic equipment. There is also a balcony but it needs work too. The sliding door did... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 29, 2014

We stayed here for two nights for the tulip festival on the Victoria Day weekend. In the night, the air conditioning was too cold so at midnight we called reception, - they said they couldnt switch off the ac and the whole hotel was freezing, then they came to our room to shut the vents, but the knob wasn't even... More

Was this review helpful? Yes 1
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Additional Information about Embassy Hotel and Suites

Address: 25 Cartier St, Ottawa, Ontario K2P 1J2, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Hotel and Suites 3*
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Also Known As:
Embassy Hotel Ottawa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Experience the best hotel with suites in Ottawa! Our bright, spacious and well-appointed guestrooms offer a variety of floor plans to choose from with two double beds, queen beds or king beds. Ottawa offers you a perfect starting point for exploring countless attractions and endless adventures. With the cost of an entire suite less than a single hotel room, the Embassy Hotel & Suites in Downtown Ottawa, Ontario offers comfort, choice and convenience. Take time to celebrate, it's all waiting to welcome you! ... more   less 
Number of rooms
130

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