I stayed here for one week for business in January. The hotel was extremely well located as it was only a block from Elgin street and just behind Ottawa city hall. You can walk just a few minutes to the Rideau Center and the Bytown Market. Given the large rooms, this might be a great location for families who need... More

this hotel is in a great location but it is a bit dated. but, it's still clean & my room was a large bachelor & the best feature was the full sized kitchen. with again...dated appliances, but they all worked. lots of cupboard space...even more than i have at home! my room was on the 2nd floor right above the... More

The suits in this hotel are great for when travelling with friends. This is our goto hotel for our ski vacations in the Gatineau's. You can't beat the location and value. Sure, the rooms aren't perfect but having two washrooms, a kitchen (with full table), and four beds more than make up for the deficiencies. More

The price was excellent but it is just a very average hotel. The staff were pleasant and helpful and the location is great in downtown Ottawa. However, the room was run down, the taps dripped and it needs a serious coat of paint. Yes, it was a suite but the room was on the poor side of quality. When I... More

Location is walking distance to restaurants on Elgin and the walking paths along the canal. It was nice to have a one-bedroom suite with a little kitchen. The microwave did not work and we had to ask a couple of times to bring us a replacement. Don't use the sleeper sofa. It's basically a bunch of springs wrapped in fabric.... More

Location -- very good. It's actually within walking distance to the big shopping/tourist areas in Ottawa, that is, if you are like me, don't mind a bit of walking. There is a shortcut -- through the city hall building -- which will get you to the shopping area directly. Room -- very large and with a full kitchen. It's really... More

We had a large 1 bedroom suite on the top (11th floor) .. it was well equipped with dishes etc ..the negatives were that we had requested a non-smoking room but did not get it (they had an ozonator running when we got into the room but it only had very limited effect) and the bedroom had 2 double beds... More

Spent one night here for business and the staff is very friendly and helpful. The hotel itself is average - clean, but a bit outdated, definately not upscale if that is what you are looking for. The location is very close to restaurants and the canal. Each room has a kitchen - stove/oven, sink, refrigerator. I could see that this... More

Food was mediocre, room service was awful but that was only when they actually answered the phone. The sixth floor Asa large fan which goes off and kept me awake the whole time I was there. Yes, for the most part the staff was incredibly nice but they only offered a couple of the services they advertised. Their airport car... More