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All 66 Ottawa hotels

Embassy Hotel and Suites

3.0 of 5 Hotel   |   25 Cartier St, Ottawa, Ontario K2P 1J2, Canada
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47%
Ranked #53 of 66 hotels in Ottawa
A recent review
3 of 5 stars reviewed 1 week ago
Bev964 Hamilton, Canada
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164 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Toronto, Ontario, Canada
Top Contributor
62 reviews 62 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel was one of the worst I've ever stayed in! I've stayed in hotels in "third world countries" that were better. I expected that a hotel in Canada's capital, that advertises "suites" would be at worst, mediocre. But this property was an abomination. After a 10 hour drive and my arrival being late evening, I was left with little... More

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Iqaluit, NU
1 review
1 of 5 stars Reviewed 1 week ago

My family and I do a fair bit of travelling, and we appreciate and reading people’s reviews. Honest and realistic reviews have helped us making some of our travel decisions, so I would like to provide the same. We know the hassles of travelling, but also the enjoyment and excitement of it as well. We were on vacation, and looking... More

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Hamilton, Canada
1 review
3 of 5 stars Reviewed 1 week ago

If you are looking for a centrally located affordable hotel then this might be what you are looking for. This hotel is a 10 minute walk from the city centre and a 2 minute walk to the restaurants and pubs on Elgin Street. We had a one bedroom suite with a king bed. The suite was more of an apartment.... More

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Singen
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed as a family with 2 parents and 3 children for one night. We had a friendly receptionist and the suite had cooking facilities and a fridge. The furniture and sanitary installation dates easily more than a quarter of a century with extremely loud doors. But the spacious suite, the proximity to downtown and the price compensated easily for... More

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Ottawa, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

I came to this hotel recently for the simple reason it had large rooms and was close to Elgin St. We were a Bachelor party with 6 friends staying the night. First thing that happens when we arrive is the guy at the service counter is distracted and distant all while cracking jokes with another male co-worker about the good... More

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Brantford, Canada
2 reviews
1 of 5 stars Reviewed 3 weeks ago

We reserved this site in advance via credit card. In the confirmation email, the hotel had told us that parking was included for $12 extra. We arrived to find the lot full so we had no place to park. A front desk staff member directed us to a lot nearby (not associated with the hotel, he told us, where parking... More

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North America
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

The place was great. I traveled with a family of 5. 2 adults 3 kids. The rooms were clean, but small. There wasn't much of a view but it was a great stay. No personal items were missing. Each day a maid would clean our rooms when we leave for the day. Stayed for 3 nights. Underground parking was additional... More

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Markham, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There is no two ways about it, this hotel is seasoned and there hasn't been a lot done to improve it. But the friendliness of the staff and it is kept cleaned more than makes up for it. I got a couple of rooms, one bachelor suite and a 1 bedroom suite. The bachelor suite are in a lot better... More

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1 review
1 of 5 stars Reviewed 4 weeks ago

We are staying here now. Friendly staff. Very very very 1970s decor...toilet won't flush at first flush...kinda creepy...green falling apart carpet...counter in washroom needs to see Home Depot...vent looks like its from a scary movie...kitchen icky. All I can say is...thank goodness its only for 1 night...DISGUSTING

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Ottawa, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

I've stayed at way too many hotels over the years, for either business or pleasure... This is easily the worst hotel, room, service/staff, and overall experience I've had (especially within north America... Yet Canada's capital). On route to Montreal, two friends and I decided to have a night out in our nations capital... Seriously hoping the rest of the city... More

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Colin M, General Manager at Embassy Hotel and Suites, responded to this review

The management of The Ottawa Embassy Hotel & Suites was distressed to read your review and would like to thank you for taking the time to leave such candid feedback. By reading each of these reviews we are able to recognize areas in need of improvement and take the appropriate actions to correct them. We do hope that you would... More

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Additional Information about Embassy Hotel and Suites

Address: 25 Cartier St, Ottawa, Ontario K2P 1J2, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Hotel and Suites 3*
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Also Known As:
Embassy Hotel Ottawa

55 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Experience the best hotel with suites in Ottawa! Our bright, spacious and well-appointed guestrooms offer a variety of floor plans to choose from with two double beds, queen beds or king beds. Ottawa offers you a perfect starting point for exploring countless attractions and endless adventures. With the cost of an entire suite less than a single hotel room, the Embassy Hotel & Suites in Downtown Ottawa, Ontario offers comfort, choice and convenience. Take time to celebrate, it's all waiting to welcome you! ... more   less 
Number of rooms
130

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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