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Embassy Hotel and Suites

25 Cartier St, Ottawa, Ontario K2P 1J2, Canada
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Embassy Hotel and Suites
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Embassy Hotel and Suites
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220 Reviews from our TripAdvisor Community

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    18
    76
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    30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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St. John's, Canada
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I picked the Embassy almost at random. Checking the hotel website, I found a better deal (stay 3 nights, get 30% off) than was on any of the travel website. So that was a plus -- as were the 450 square feet of room, the kitchenette, the walk-in closet, and the location. Visiting Ottawa in late June, I was thrilled... More 

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Cornwall, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for one night on June 27, 2015. Booked the bachelor suite with kitchenette. The room was very spacious, clean, & has a large balcony. The exterior of the building is in need of upgrades but the interior state is what I am most concerned about when I stay in a hotel. The staff was very efficient and professional. The... More 

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bermuda
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Could not be more central but not paying top dollar like other hotels.1 bedroom suite was clean and large,staff very friendly and the restaurant was great.We would stay there again next time we visit Ottawa.

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Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Thought nothing will go wrong as I'm only staying for one night and this brand is falling under the Hilton Chain. This is my first time staying at this hotel for business. As soon as I step out from the taxi, the exterior of the building looks really tired, the front desk staff is ok...but not welcoming. The light in... More 

Was this review helpful? Yes 3

Travelers are raving about these Ottawa hotels

Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is by far the worst hotel we've ever stayed in. We are travelling through Canada from Ohio and decided to stay here for the night as it was close to some sightseeing amenities. Emilos, I think he was one of the managers was absolutely useless. He stank off cologne/cigarettes and had a bad attitude as if he didn't want... More 

Was this review helpful? Yes 2
Calgary, Canada
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

A lot going on in Ottawa the week I was there. Called in the early morning to confirm my reservation for arrival that night and front desk agent said everything was good to go. Told her I wouldn't arrive till late evening after a corporate event. When I arrived at the hotel they walked me (did not honour my reservation... More 

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Richmond
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Checked in on Sat. and front desk people more interested in talking on phone than checking me, (never did get off phone). Book a small 1 bedroom suite, this means no balcony or windows that open other than a small one in bedroom. Next to elevator, very noisy and place smelled 'dirty'. The bathroom and kitchen were a joke, very... More 

Was this review helpful? Yes 1
London, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed there for 3 nights in May, 2015. We had a suite, '70s-80's style. Good size bedroom, large living room & balcony, very close to Sparks St Mall, War Memorial, Parliament buildings. Elgin St only 1 block away with lots of restaurants.

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Vancouver, Canada
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I wouldn't have booked this hotel but it was part of a conference in Ottawa so I had little choice. First, it is not an Embassy Suites but Embassy Hotel and Suites. It may have been an Embassy Suites a loooonnngg time ago but no more. The rooms haven't been updated, ever. Rooms have a strong smell. I suspect mine... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Planned a trip to Ottawa for Valentines Day. The rooms were very dated but were very clean, the location is great. The staff at check-in were rude but check-out staff were nice (they held our stuff for us because we had to check out but our train did not leave until 3:00pm). You're really just paying for a place to... More 

Was this review helpful? Yes 1
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