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Embassy Hotel and Suites

25 Cartier St, Ottawa, Ontario K2P 1J2, Canada
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252 Reviews from our TripAdvisor Community

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2 reviews
3 of 5 stars Reviewed 3 days ago NEW

I had booked through travelocity for myself, my husband and daughter for a one night stay on January 30th. When we went to our room, it had one double bed and a chair, so I went down and they gave me another room that was appropriate for our family. The staff were very friendly and acted right away on our... More 

Helpful?
Thank Kelly B
Montreal, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

My boyfriend and I had a great stay a this hotel for two nights during The Winterlude Festival. The service at the front desk was outstanding, particularly from the guy who works during the afternoons/evenings! The location was perfect fro what we came for- right next to the town hall and confederation park where activities were being held. Two minute... More 

Helpful?
Thank Natasha W
1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

I was very pleased with this hotel. Staff was friendly and rooms were quite large and even though it was winter, it was nice to know we did have access to the balcony (mist places keep them locked and don't tell you upon booking). Location was really nice and VERY close to Parliament and downtown market area. 15 minute walk... More 

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Thank Craig H
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 7, 2016

My title of this review explains everything. Stay anywhere in Ottawa but here!! Customer Service at the front desk is non-existent. I couldn't even rate this hotel a 1*. Cockroaches racing down the hallways, TERRIBLE!!!!

Helpful?
1 Thank David H

Travelers are raving about these Ottawa hotels

Woodbridge, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 19, 2015

Because of its very good location we decided to book a 3 nights.But when we got there, we had to look for a spot to park our car on the street. To add to our misery, at the reception desk we were told that no indoor parking spot because for the 100 rooms they have, 50 spots only are available:"first... More 

Helpful?
2 Thank alain o
Uxbridge, Canada
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 16, 2015

Saw mixed reviews but nothing prepared me for the run down hotel this was. Not that I am that picky but the carpet was dirty, the walls were scratched, tub scratched,not comfortable walking alone in the area. I heard the toilet flushing in the room next door. I can only imagine what he heard on my side. I had originally... More 

Helpful?
2 Thank Runningwolf43
1 review
5 of 5 stars Reviewed November 16, 2015 via mobile

I would stay there again. Front desk attendant was so helpful and kind. Room was very clean. I enjoyed the belcony. The lost and found got back to me right away with my items that I forgot in the hotel. Thank you. Chris

Helpful?
Thank Chris S
Biel, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 28, 2015

not the hotel we saw on the web site. it was not dirty but it deserve a bit of renovation. but it has a great location next to city hall and other sightseeing of the city. it is just sad that they don't do something for the shape of it.

Helpful?
2 Thank sinahy1987
Sarnia - London
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 20, 2015

The check-in was a breeze. Zach at the front desk assisted me and had a room ready in less than 5 minutes. Parking is at a premium in Ottawa but the Hotel does offer indoor or outdoor parking at a cost of $12.00 per day plus GST. The room was spectacular. It comes with cups, plates, bowls, silverware, pots, frying... More 

Helpful?
Thank Thenewadventurers
Paris, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed October 14, 2015

Thought older style hotel might be a nice change. WRONG. Had called ahead to discuss about coming and having daughter in wheel chair and told not a problem to get around. No parking at hotel lot even thought had discussed ahead and was willing to pay extra for it. Told to park in city lot across the road and if... More 

Helpful?
2 Thank David L
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