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All 67 Ottawa hotels

Capital Hill Hotel & Suites

3.0 of 5 Hotel   |   88 rue Albert Street, Ottawa, Ontario K1P 5E9, Canada
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Capital Hill Hotel & Suites
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Ranked #47 of 67 Hotels in Ottawa
A recent review
4 of 5 stars reviewed 1 week ago
kraver Toronto
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402 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Estevan, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars NEW

I am not a picky person. I don't expect much either. My standards aren't that high. Having said that, I will never stay in this hotel again. I was staying in Ottawa for 5 days for work. When I checked in I told the hotel clerk that I needed a restaurant for supper. She suggested McDonald's and Subway. Perhaps that... More 

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Toronto
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at this hotel multiple times. The biggest pro the hotel has going for itself is the location, second to none. The building/rooms are beginning to look old but the stays are always comfortable and the staff friendly. Recently they were doing renovation on the elevators, hopefully they will continue to renovate some of the rooms to bring them... More 

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Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I received a great price to be staying in the center of Ottawa. We never had to pay for a cab or public transit when touring around because we were so close to everything! Overall it was an average hotel; the bed was not the most comfortable, but the room was huge! If you're looking for the best bargain the... More 

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Toronto, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

- Lines at the front desk. - Personnel not friendly at all (actually they try to be friendly but they are stressed out because absolutely not enough attendants at the front desk for this human flow) - Mess in the hall - Elevator very slow - Parking around the corner - Very hard to find spot for the car at... More 

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Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a bit older building, but the hotel is centrally located with decent rooms. Comfortable and clean while the service is not bad. You feel it has been renovated somehow recently, and needs more renovations, but for the rate, it is great. Few minutes away from Parliament Hill, the Rideau Canal and everything in the centre of Ottawa. Recommended... More 

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Calgary, Alberta, Canada
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed at a number of hotels over my years and this hotel at the moment is at the bottom of my list. My company booked me in for a three day stay likely due to cost - and for a hotel that is not only in our nation's capital but in one of the best locations in the city... More 

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Guelph, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 28, 2015

I have stayed at this hotel 4 times over the years. it looks like they have finally renovated part of the place, though only one elevator was working during my stay. Again, if you are looking for a 4/5 star, this is not the place. The rooms are still a bit dated, but clean. Quick walk to Parliament, staff was... More 

Was this review helpful? Yes 3
Bayville, New Jersey
Top Contributor
81 reviews 81 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 25, 2015

The location of this hotel is pretty good, as it's within a few minute walk from Parliament Hill, and other things such as the Rideau Centre, the Rideau Canal, Byward Museum, etc. However, the hotel is fairly outdated and in need of some renovation. The staff here was friendly and accommodating with any requests, which is always a plus.

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Alberta, Canada
Top Contributor
70 reviews 70 reviews
26 hotel reviews
106 helpful votes 106 helpful votes
2 of 5 stars Reviewed January 13, 2015

When everything else was full, I ended up here. It is old, and worn out and no one seems to care. I stayed in a HUGE king bed suite. It delivered on size (bigger than most apartments I've lived in), but not much else. Wi-Fi was slow and kept disappearing. The lighting in the room was very dim, even with... More 

Was this review helpful? Yes 2
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

We appreciate input from all of our guests, and it appears from your review, that you stayed in our largest King Suite, Room 1200, which many of our repeat guests request. This is a very spacious room, with a separate living area, two washrooms and another sitting area within the bedroom. All of the soft furnishings have been recently purchased... More 

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 4, 2014

I normally don't bother to write reviews but had to comment on my very disappointing stay at this hotel. I stayed here for 5 days in November on a business trip. I chose this location because it was the closest walking distance to my work meetings, had a fitness room, and was within our project budget. Also their website seemed... More 

Was this review helpful? Yes 1
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

We are sorry to hear that you did not fully enjoy your stay with us. In November we had been finalizing the move and renovation of our Fitness Room, so not all of the equipment had been hooked up, and the bathroom renovation still had a few minor adjustments to complete. I see from your review, that you stayed in... More 

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Additional Information about Capital Hill Hotel & Suites

Address: 88 rue Albert Street, Ottawa, Ontario K1P 5E9, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Capital Hill Hotel & Suites 3*
Number of rooms: 150
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Also Known As:
Capital Hill Hotel And Suites
Capital Hill Hotel Ottawa
Capital Hill Ottawa

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