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Capital Hill Hotel & Suites

88 rue Albert Street, Ottawa, Ontario K1P 5E9, Canada
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Capital Hill Hotel & Suites
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Ranked #48 of 68 Hotels in Ottawa
A recent review
4 of 5 stars reviewed 2 days ago
cc_maam Winter Haven, Florida
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465 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Dublin
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed yesterday NEW

The location is good. Prices are moderate. but we were not at all comfortable. In fact we cancelled 6 of our scheduled 8 day stay. light fitting were not working and when we went to search with a torch we saw a lot of dirt. One bedroom's bathroom had a dirty towel left behind. The bed in that room was... More 

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Winter Haven, Florida
Level Contributor
73 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel centrally located Downtown and walkable to many locations/attractions. Spacious and clean suite, kitchenette adequately supplied. PET friendly for only $20 extra - sweet! Discounted parking offsite within a block(Sunday's free) Free wifi Checkout time is noon - we requested a late checkout and were extended til 2 pm by the helpful and friendly hotel staff.

Was this review helpful? Yes 1
Gainesville, Florida
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is right in the heart of Downtown Ottawa, you can walk to every attraction easily. The room was comfortable, spacious and clean. The service was very good. I can't think of any complaints, I would definitely stay here again with no qualms.

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Dubbo, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Central location and some friendly staff. That's about it in terms of pros / benefits. There wasn't a fridge provided with our room, nor was there a laundry service in the hotel. The balcony was also littered with cigarette butts and our room wasn't serviced during our stay. The issue of the laundry, the fridge and the lack of our... More 

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Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel twice - For business - upgraded to a double queen suite on the 10th floor when I had booked the queen but booked from their website and paid 150CAD per night for 6 nights. Suite comes with living space with 3 sofas and writing desk, board table, full kitchenette with microwave, cutlery and crockery,... More 

Was this review helpful? Yes 2
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

We are so pleased to hear that you enjoyed your stay with us, and we look forward to seeing you again on your next visit to Ottawa! With thanks, and kindest regards, Sherri Macki Sales & Marketing Director More 

Piscataway, New Jersey
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a fantastic location, walkable to most of Ottawa's attractions. It's two blocks from from Parliament Hill and Sparks Street, 5 minute walk to the Rideau Canal and 10 minutes to Byward Market. The one bedroom room was huge with a sizable kitchenette, clean and comfortable. The room easily accommodated 2 adults and 2 grown kids. The... More 

Was this review helpful? Yes 2
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

We value and appreciate your feedback, and the time you have taken to write a review of the hotel. It is great to hear that you were able to enjoy many of the amazing tourist spots in close proximity to the hotel, and that you were able to take advantage of the free weekend parking at the World Exchange Plaza... More 

Melbourne, Australia
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is only a few minutes away by car from the Via Rail train station, centrally located, a few minutes walk to Sparks St and the Parliament. Byward market is about 10-15 min walk away, quite a few excellent eateries there. The location is impeccable. It is an older hotel with some signs of fair wear and tear (as... More 

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Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

Thank you so much for taking the time to write a review of the hotel. We always appreciate the feedback we receive, which helps us to better serve our guests in the future. If you are able to send me a private email to salesmkt@capitalhill.com with the room number you stayed in, in that would be very much appreciated, as... More 

Jersey City, New Jersey
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

This place was clean! It was spacious - the double queen bedroom we got had a nicely sized bathroom AND a kitchenette with fridge, sink and dish soap! Why dish soap? Because the kitchenette even had glass wear! I highly recommend this place again. They have their own parking for $15/night, but also, there are plenty of other accessible lots.... More 

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Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

It is always so great to hear when our guests enjoy your their stay, and we value the time you have taken to write a review of our hotel. We look forward to seeing you on your next visit to Ottawa! With thanks and kindest regards, Sherri Macki Sales & Marketing Director More 

Newmarket, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel was not bad for the price. The staff were very friendly and helpful. The beds and room were clean, minus the small imperfections of cracks and holes in the walls and ceiling. It is an awesome location downtown Ottawa. You can walk everywhere, leaving your car at the hotel. The only thing I thought was horrendous, was the... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

We are so happy to hear that you enjoyed your stay, and were able to walk to many of the terrific tourist destinations in close proximity to us. Unfortunately, we do have a smaller size parking lot, which may take additional maneuvering when we are at full occupancy. We do suggest that if there is a specific time that a... More 

Hamilton Island, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean room, very basic. Bed wasn't great. Near restaurants Parliment buildings, shopping, museums. Had to pay extra for parking across the street. The BIB resaurant in the hotel was excellent! I would book this hotel again.

Was this review helpful? Yes 2
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

We are so pleased to hear that you enjoyed your stay with us, and we look forward to having you with us again on your next visit to Ottawa! With thanks and kindest regards, Sherri Macki Sales & Marketing Director More 

Hotel Review Summarization

What travelers say

  • Parliament building(6)
  • Byward Market(4)
  • Great location(3)
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