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Capital Hill Hotel & Suites

88 rue Albert Street, Ottawa, Ontario K1P 5E9, Canada
Hotel amenities
Capital Hill Hotel & Suites
Best prices for: 1 room 1 guest
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Ranked #46 of 68 Hotels in Ottawa
A recent review
4 of 5 stars reviewed 5 days ago
verticalchaos verticalchaos
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429 reviews from our community

Traveler rating
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    138
    63
    46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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verticalchaos
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I selected this hotel for a visit to Ottawa for the Scotiabank Ottawa 1/2 Marathon as it was the most reasonable one available that was walking distance from the race start/finish and expo. I had a 2 queen room and it was HUGE. (My sister, on seeing a picture, said "Too big for one!") Overall the stay was great -... More 

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Levis, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

An hôtel with a very good geographic situation in the city of Ottawa + acceptable fee parking,good wifi, large room and no bugs in the bed...Hourray. The youngs students at the réception desk and the maid, were very nice and did a good job. BUT the rooms in general are in great need of renovations. - old fashioned bathroom -... More 

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Travelers are raving about these Ottawa hotels

Mississauga, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

When I found out that my Priceline bid (for a 3 star hotel) had secured us a 2 night stay at the Capital Hill Hotel and Suites in Ottawa, I was very, very nervous given the subpar reviews for this place on Tripadvisor and other sites. It was the last weekend of the Tulip Festival and our choices for reasonably... More 

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Warsaw, Poland
Top Contributor
279 reviews 279 reviews
42 hotel reviews
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed 1 week ago

Definitely needs a spruce up and the rooms look and feel worn. Mattress should have been replaced long ago and you slide into the depression in the middle without being able to get a good nights rest. But the central location makes it somehow tolerable, especially if you want to get around on foot.

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Montreal, Quebec, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a business/family trip. I had business to do downtown and since it was the long weekend, decided to transform it into a family outing. The room we were assigned was very spacious, had a balcony (even on the 10th floor), no fridge, TV, a couch/table with 2 chairs and a desk to work. Would have loved a fridge... More 

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Regina, Canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is literally steps from Parliament, the Canadian War Memorial and other downtown Ottawa attractions and parks. There are numerous restaurants within a short walk. The staff are friendly and helpful. I was in Ottawa on business and this hotel was the idea place to spend the weekend relaxing and sightseeing. The only drawback was a slight musty smell.... More 

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1 review
1 of 5 stars Reviewed 5 weeks ago via mobile

I am on my fourth night here, and I'll never stay again. Rooms are dated, smell off and not well cleaned. No fitted sheet on my bed, so sometimes I end up on the mattress (ick). Toilet was clogged when I arrived (also ick). My room was right outside the pop machine, which was constantly in use and quite loud.... More 

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Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

We are sorry to hear that you did not fully enjoy your stay with us. From reading your review, it appears you may not have been satisfied with your room from the beginning of your stay, which is very unfortunate. We always do our utmost to ensure our guests enjoy their room, and had we known, we would have been... More 

Ottawa, Ontario
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 23, 2015

I thought I should probably finally write a review about the Capital Hill Hotel & Suites in downtown Ottawa, Ontario. My wife and I have been going there, for weekend getaways, for a while now. I'm not sure how it is during the week, but on weekends they have great rates and some great rooms available. Plus, there's free parking... More 

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Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

We genuinely appreciate the time you took to write a review of our hotel, and that you have chosen to stay with us multiple times for your Ottawa getaways. There certainly are so many terrific things to do in close proximity to us in all four seasons.... we are very fortunate to be located where we are! We value and... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 12, 2015

Upon arriving at the capital hill hotel I was impressed. The staff were friendly and helpful. Being unfamiliar to the area we had someone come out and park our vehicle. We had a nice spacious room with 2 queen beds, a balcony and a kitchenette. We got settled in our room, and tended to and played with our toddler. There... More 

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Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

Thank you for taking the time to provide your feedback. We do our utmost to ensure that each and every one of our guests enjoy their stay with us, and are sorry to hear that you had some hiccups with your room. Unfortunately, on the weekend of your stay, that was an unforeseen issue with one of our hot water... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 5, 2015

Was worried by the previous reviews about the state of the hotel and room. Location is fantastic,just a 5 min walk to Parliament Hill and about 15 to Byward Market and the Rideau Center. Room was nice with 2 queen beds, a sofa and chairs. Although the room was nice the bathroom had some issues. The bathroom faucet handle needed... More 

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Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

Thank you for taking the time to write a review of the hotel, and providing us with your feedback. We have been updating our guest room bathrooms in stages during our slower season, and have just completed another group of them again this year. The updates include a granite counter, new sink, faucet, mirror and lighting. We are pleased to... More 

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