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Ramada Ottawa On The Rideau

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2259 Prince of Wales Drive, Ottawa, Ontario K2E 6Z8, Canada (Formerly The Monterey Hotel)
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Ramada Ottawa On The Rideau
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Ramada Ottawa On The Rideau
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97 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located right on the Rideau river and right on Prince Of Wales Drive, this Ramada is a refurbished motel - refurbished though with great taste. Very modern appointments in the room including furniture and linens. My room was on the second floor of one building overlooking the river which made it nice and quiet. The front desk and breakfast area... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Mr_Mark_Lowe, Reservations Agent at Ramada Ottawa On The Rideau, responded to this review

Dear KatieToronto, We appreciate you taking the time to write us a wonderful review. We are glad to hear you enjoyed your stay. We continually try to improve our services and we will be using your feedback to help us do so. We hope to see you again soon at the Ramada Ottawa. More 

Ottawa, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I rented two rooms for my bridal party a suite for two nights. Unfortunately, we experienced nothing but issues with the Ramada. I picked this hotel be cause it was close to the church and the look of the rooms for photos. I booked via the 1-800 number on their website and asked for consecutive rooms as I wanted my... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Mr_Mark_Lowe, Reservations Agent at Ramada Ottawa On The Rideau, responded to this review

Thank you for taking the time to write your thoughts. At this point there is no compensation or explanation I can offer that the Ramada Customer Support Office or our on site Director of Guest Services has already spoken to you about. We once again apologize for any misunderstanding or miscommunication that happened when making your booking or during your... More 

Travelers are raving about these Ottawa hotels

Fredericton, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

I was travelling to Ottawa from New Brunswick to pick my daughter up from university. I searched places to stay and the pictures of the Ramada on their website made the hotel seem really nice and appealing. When we arrived, the receptionist was very friendly and the reception area was nice. Once we opened the door to our room that... More 

Review collected in partnership with Ramada

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Mr_Mark_Lowe, Reservations Agent at Ramada Ottawa On The Rideau, responded to this review

Dear nbchick3, Thank you for taking the time to write us about your experience. Firstly we would like to extend our sincerest apologies for the cleanliness of your room. During the Winter/lower months there are a number of rooms we try not to use and conserve energy. However, it is our responsibility to make sure that when we do sell... More 

Toronto
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed May 20, 2015

When first we reviewed this hotel, we were impressed but with one major exception: the level of noise from higher floors due to foot traffic, rolling chairs and suitcases and a rowdy party that included a midnight jacuzzi. While fellow visitors on this trip experienced the same problems (due to inconsideration but mostly hardwood laminate floors that allow for no... More 

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Mr_Mark_Lowe, Reservations Agent at Ramada Ottawa On The Rideau, responded to this review

roberin - I am so glad to hear that your stay this time was better this time around. Thank you for your loyalty and your review. I will bring the floor noise to the attention of management to see if there is any solution to reduce noise. Thanks again and hope to see you soon. More 

Richmond Hill, Canada
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 19, 2015

Just stayed 2 nights at this Ramada, which was fairly good. To start, we arrived early in the afternoon and our room was ready however the room we were offered was in the front facing the main road. I asked if there was another room available that was not facing the road and there was so we were moved to... More 

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Mr_Mark_Lowe, Reservations Agent at Ramada Ottawa On The Rideau, responded to this review

Dear Witz17, Thank for taking the time to review your stay. We appreciate your honesty, the amount of detail and thought you put into what you wrote. We now have our dock in the water with canoes that guests are able to rent. Our pool is currently being prepared to open and should be open by mid June. We hope... More 

Ottawa, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

The service that we received, along with family and friends was wonderful. We had 85 guests attending, with about 12 rooms reserved for out-of-town and in town guests to stay. The rooms were very comfortable, clean and lovely view of the Ottawa River. We had the Rehersal Party and Dinner at the Hotel, and the food was "over the top".... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Mr_Mark_Lowe, Reservations Agent at Ramada Ottawa On The Rideau, responded to this review

Hi 240donaldl, we are over the top as well to hear that you enjoyed the reception and that we were able to provide the level of service that we strive to offer everyday. Your amazing compliments are very much appreciated. I have now printed your incredible review and made sure to post it in each department so every staff member... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed May 16, 2015

Since we were attending a memorial service for a family member we were not really very conscious about anything else. However, our family has stayed at the Monterray in, as it then was, about five years previously and found the experience to be pleasant then, enough to re-book for our stay in October 2014. The location is super, beside the... More 

Review collected in partnership with Ramada

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Mr_Mark_Lowe, Reservations Agent at Ramada Ottawa On The Rideau, responded to this review

Thanks Kristine B for writing about your stay. Again, we apologize for having to relocate your family member. We did indeed have a few glitches during the switch over which have now all be rectified so thank you for your understanding and patience with us. We hope to see you again soon hopefully under better circumstances. More 

Peterborough, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 16, 2015

We have stayed at the Ramada on the Rideau several times. The staff is always friendly. The rooms along the river have a view and small decks which are pleasant. The rooms have been updated and have a contemporary look. The beds are comfortable. The complimentary breakfast can be upgraded to a delicious full breakfast for a nominal cost -... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Mr_Mark_Lowe, Reservations Agent at Ramada Ottawa On The Rideau, responded to this review

WOW! Thank you davidrK5897HW for the amazing comments. We really appreciate your business and kind words. Hope to see you again soon! More 

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