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WelcomINNS

2.0 of 5
Hotel website
1220 Michael Street, Ottawa, Ontario K1J 7T1, Canada
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1 room 1 adult
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WelcomINNS
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119 Reviews from our TripAdvisor Community

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Sudbury, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 27, 2015

I was very happy with my stay at WelcomINNS. The staff is very friendly and helpful, the room was clean - no issues at all. Tip: don't Google map the directions because there are some one-way streets and medians that will prevent you from going that way. Best to take Ogilvy Rd from St. Laurent, right on Cyrville Rd., right... More 

Helpful?
Thank Andrea G
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear Andrea, Thank you very much for your review. We pride ourselves in making sure our guest enjoy their stay. We are glad you enjoyed your accommodations and look forward to having you return. Thank you More 

hong kong
Level Contributor
117 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed October 4, 2015

Came to this hotel with a tour group. Fortunately, most of the tour members are seniors so they are not very noisy and non-active after dark. Room is of standard size equipped with microwave and mini fridge which is a nice touch, although we did not use any of them. Bed is comfortable. Our room facing the car park is... More 

Helpful?
Thank limehog
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear Limehog, Thank you very much for your review. We pride ourselves in making sure our guest enjoy their stay. We are glad you enjoyed your accommodations and look forward to having you return. Thank you More 

Toronto, Ontario, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 17, 2015 via mobile

Decent hotel, close to the highway and mall. Clean rooms, with very friendly staff. I was impressed they recognized my name from the reservations list as soon as I walked through the door. My complaints were very noisy HVAC unit, and bathroom fan. But overall a great stay. Perfect for the travelling business person.

Helpful?
Thank Robin P
WelcomINNS, Manager at WelcomINNS, responded to this review

Thank you Robin P, We are glad that you enjoyed your stay with us. We pride ourselves in great customer service and comfortable and affordable accommodations. Thank you for your feedback and we look forward to having you stay with us again. More 

Kingston, Canada
1 review
3 of 5 stars Reviewed September 16, 2015 via mobile

Me and my two other sisters stayed for one night. The staff members, excluding cleaning staff were not approachable what so ever and gave short answers to our questions. The room was average, but the next morning it was pouring outside, and the window in our room began leaking quite heavily. We left a note in the room, not wanting... More 

Helpful?
Thank Vizna
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear Visna, Thank you for taking the time to review The WelcomINNS Hotel Ottawa. I’m sorry to hear that you had an unpleasant stay. Please know that we pride ourselves in serving our guest and making sure their stay is as comfortable as possible. We continue to make improvements to our hotel to better serve our guests and update our... More 

Columbia, South Carolina
1 review
5 of 5 stars Reviewed September 10, 2015

When arriving at the hotel, the service personnel at the front desk was kind, thoughtful, and respectful. He went out of his way to get my child a drink. The rooms were clean and neat. The pillows were nice and firm. Just the way I like them. The breakfast area was neat. and well stacked.

Helpful?
Thank Stieff55
WelcomINNS, Manager at WelcomINNS, responded to this review

Thank you Stieff55, We are glad that you enjoyed your stay with us. We pride ourselves in great customer service and comfortable and affordable accommodations. Thank you for your feedback and we look forward to having you stay with us again. More 

Fayston, Vermont
Level Contributor
65 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 18, 2015

Solid, but not spectacular place to stay; highlighted by excellent customer service, (except for one miserable human) The breakfast is continental with muffins, waffles two choices of cereal and instant oatmeal with two kinds of juice. The rooms are clean and the beds comfortable and you're minutes away from down town. The rate is affordable, and they offer shuttles to... More 

Helpful?
Thank lifeisavacation4ever
WelcomINNS, Manager at WelcomINNS, responded to this review

Thank you lifeisavacation4ever, We are glad that you enjoyed your stay with us. We pride ourselves in great customer service and comfortable and affordable accommodations. Thank you for your feedback and we look forward to having you stay with us again. More 

Elliot Lake, Ontario
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 7, 2015

This is not my first time staying at WelcomInn in Ottawa. My daughters live their and we keep returning to the same place. We really like it here service is awesome beds are really comfortable. Rooms are clean, and staff wonderful friendly people. the continental breakfast is great. Its walking distance to a restaurant Lone Star. This hotel is near... More 

Helpful?
Thank Suesunshine1
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear Suesunshine1, Thank you very much for your review. We pride ourselves in making sure our guest enjoy their stay. We are glad you enjoyed your accommodations and look forward to having you return. Thank you More 

Orangeville, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 4, 2015

I stayed at the WelcomInns Hotel Ottawa the room was newly renovated and very clean, bed was awesome ,Breakfast was great, their customer service was good to, I would highly recommend them to stay good deal for the money.

Helpful?
Thank Gert G
WelcomINNS, Manager at WelcomINNS, responded to this review

Thank you Gert G for your review, We work very hard in making sure that our guest have a pleasant stay. We are glad that you enjoyed your stay and we look forward to having you stay with us again. More 

Norwich, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 20, 2015 via mobile

We arrived for a 4 night stay here - hmmm The toilet base was cracked, the wallpaper was peeling and it generally needed a bit of attention to all areas. Breakfast was ok, but I went at a different time every morning and the coffee had always run out. We didn't have to spend much time in the hotel so... More 

Helpful?
Thank Lpar61
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear Lpar61, Thank you for taking the time to review The WelcomINNS Hotel Ottawa. I’m sorry to hear that you had an uncomfortable stay. Please know that we pride ourselves in serving our guest and making sure their stay is as comfortable as possible. We continue to make improvements to our hotel to better serve our guests and update our... More 

Chatham, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 11, 2015

This hotel was very clean and people were super friendly. The breakfast isn't huge but works for a quick bit to eat. Close to everything. The best part of my experience happened after we left. I realized I left my brand new Birkenstocks there. I called and left a message with housekeeping and spoke to a very nice lady on... More 

Helpful?
2 Thank Pickard34
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear Pickard34, Thank you for writing us such a wonderful review. Your positive feedback is much appreciated. Our entire team is very proud of the fabulous product we are able to offer at such a great price and we are pleased to hear that you were happy with your stay and experience at our hotel. Customer service is #1 with... More 

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