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WelcomINNS

1220 Michael Street, Ottawa, Ontario K1J 7T1, Canada
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1 room 1 guest
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WelcomINNS
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112 Reviews from our TripAdvisor Community

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Traveler rating
    21
    51
    29
    7
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (20)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (17)
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Fayston, Vermont
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Solid, but not spectacular place to stay; highlighted by excellent customer service, (except for one miserable human) The breakfast is continental with muffins, waffles two choices of cereal and instant oatmeal with two kinds of juice. The rooms are clean and the beds comfortable and you're minutes away from down town. The rate is affordable, and they offer shuttles to... More 

Was this review helpful? Yes
WelcomINNS, Manager at WelcomINNS, responded to this review

Thank you lifeisavacation4ever, We are glad that you enjoyed your stay with us. We pride ourselves in great customer service and comfortable and affordable accommodations. Thank you for your feedback and we look forward to having you stay with us again. More 

Elliot Lake, Ontario
Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This is not my first time staying at WelcomInn in Ottawa. My daughters live their and we keep returning to the same place. We really like it here service is awesome beds are really comfortable. Rooms are clean, and staff wonderful friendly people. the continental breakfast is great. Its walking distance to a restaurant Lone Star. This hotel is near... More 

Was this review helpful? Yes
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear Suesunshine1, Thank you very much for your review. We pride ourselves in making sure our guest enjoy their stay. We are glad you enjoyed your accommodations and look forward to having you return. Thank you More 

Orangeville, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the WelcomInns Hotel Ottawa the room was newly renovated and very clean, bed was awesome ,Breakfast was great, their customer service was good to, I would highly recommend them to stay good deal for the money.

Was this review helpful? Yes
WelcomINNS, Manager at WelcomINNS, responded to this review

Thank you Gert G for your review, We work very hard in making sure that our guest have a pleasant stay. We are glad that you enjoyed your stay and we look forward to having you stay with us again. More 

Norwich, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 20, 2015

We arrived for a 4 night stay here - hmmm The toilet base was cracked, the wallpaper was peeling and it generally needed a bit of attention to all areas. Breakfast was ok, but I went at a different time every morning and the coffee had always run out. We didn't have to spend much time in the hotel so... More 

Was this review helpful? Yes
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear Lpar61, Thank you for taking the time to review The WelcomINNS Hotel Ottawa. I’m sorry to hear that you had an uncomfortable stay. Please know that we pride ourselves in serving our guest and making sure their stay is as comfortable as possible. We continue to make improvements to our hotel to better serve our guests and update our... More 

Chatham, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 11, 2015

This hotel was very clean and people were super friendly. The breakfast isn't huge but works for a quick bit to eat. Close to everything. The best part of my experience happened after we left. I realized I left my brand new Birkenstocks there. I called and left a message with housekeeping and spoke to a very nice lady on... More 

Was this review helpful? Yes 2
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear Pickard34, Thank you for writing us such a wonderful review. Your positive feedback is much appreciated. Our entire team is very proud of the fabulous product we are able to offer at such a great price and we are pleased to hear that you were happy with your stay and experience at our hotel. Customer service is #1 with... More 

Niagara Falls, Canada
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 31, 2015

Stayed here with my spouse while they were in Ottawa on business. This hotel is a no frills type place, the breakfast is coffee, juice, bagels, muffins, cereal, and waffles. Not a lot of choice but nice enough to get you going in the morning. The lobby and hallways are clean and modern. Our room was immaculate, updated and very... More 

Was this review helpful? Yes 2
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear VacationHank, Thank you for writing us such a wonderful review. Your positive feedback is much appreciated. Our entire team is very proud of the fabulous product we are able to offer at such a great price and we are pleased to hear that you were happy with your stay and experience at our hotel. We look forward to welcoming... More 

Georgetown, Ontario
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 9, 2015

Recently stayed one night at this hotel while on business. If you want to be pampered and have luxury towels, linen, furniture well you came to the wrong hotel. If you want an inexpensive place to sleep that is clean but dated then this is your place. Breakfast is included but again don't expect much. What you get is bagel,... More 

Was this review helpful? Yes 1
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear GSouth, Thank you for taking the time to review The WelcomINNS Hotel Ottawa. I’m glad you had a comfortable stay. Please know that we continue to make improvements to our hotel to better serve our guests and update our hotel. As you would have seen, we have just renovated our lobby and we are in the process of renovating... More 

Ottawa, Canada
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 6, 2015

Room was very spacious and clean, it had a queen size bed and a coach with a pull out bed. Nice little table for two people to sit at. It had a microwave, mini fridge and a sink where you could wash dishes if you like. Loved the bathroom also, very modern. Only complaint: one cup for the coffee machine... More 

Was this review helpful? Yes 2
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear Ionlac, Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your stay with us and that you loved the convenience of our amenities and our location. Please know that our standard practice is to have 2 coffee cups per room. We apologize for this oversight. We pride ourselves in the... More 

Brockville, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

Stayed here with my daughter before an early morning hockey game. Newly-renovated, so rooms were very clean - immaculate actually. Love the free parking in Ottawa, and the continental breakfast was pretty good - and the staff helping with the breakfast was very friendly and helpful. It offers everything it advertises, and is a great deal (and much cleaner and... More 

Was this review helpful? Yes 1
WelcomINNS, Manager at WelcomINNS, responded to this review

Dear GTAnders, Thank you for writing us such a wonderful review. Your positive feedback is much appreciated. Our entire team is very proud of the fabulous product we are able to offer at such a great price and we are pleased to hear that you were happy with your stay and experience at our hotel. We look forward to welcoming... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

Stayed there for 4 nights while a family member was in the hospital. Nice place, clean and quiet. Staff were friendly and accommodating. The continental breakfast was muffins, toast, cereal and coffee. If you want more there you can goto Perkins or Biggs just up the street and they have full course meals and breakfast. I would definitely recommend this... More 

Was this review helpful? Yes 1
wade k, Manager at WelcomINNS, responded to this review

Thank you for taking the time to review our property; we are pleased to hear that you enjoyed your recent stay with us. We love knowing that our guests find our rooms comfortable and livable. We greatly appreciate your feedback and we hope to welcome you back again whenever your travels bring you to the Ottawa area. Sincerely, Manager More 

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