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Travelodge Ottawa East

2.0 of 5 1486 Innes Road | Gloucester, Ottawa, Ontario K1B 3V5, Canada
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Travelodge Ottawa East
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Travelodge Ottawa East
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214 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Montague, Prince Edward Island
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice rooms, great location, and lovely pool. Unfortunately we kept losing the visual on our TV, but we were gien a new TV and a free movie to compensate.

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
Candace S, Front Office Manager at Travelodge Ottawa East, responded to this review

Dear JoMontague, I sincerely apologize for the issues you experience with your television during you're stay. I am happy to hear we resolved the issue and I hope you enjoyed your complimentary movie! Thank you for your wonderful comments regarding your stay and we hope to see you again very soon! Sincerely, Candace Smaggus Front Office Supervisor More

Fredericton, New Burnswick
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Only 10-15 min from downtown. But the hotel NEEDS to be updated. You need to be a locksmith to get into the rooms. They have electronic keys but they do not work. Every time I tried to enter my room it would take a minimum of 3 minutes before the key would work. SO FRUSTRATING and not worth paying the... More

Review collected in partnership with Travelodge

Was this review helpful? Yes 6
Candace S, Front Office Manager at Travelodge Ottawa East, responded to this review

Dear traveler123181, Thank you very much for your positive ratings in location, sleep quality, rooms, cleanliness and service! I sincerely apologize for the difficulties you encountered with your door locks. We are currently investigating possible resolutions for this issue and hope to have it rectified as soon as possible. Our staff members are always available to assist with any door... More

Kirkland Lake, Canada
Top Contributor
75 reviews 75 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was clean but was very crowded we were two adults and a small doggie. Room was at a good comfort setting but we noticed there was Mold on the front grill of the air conditioner, Bathroom was very small with nowhere to set a bathroom bag, very crampy, Some rips-holes and damages noticeable on room wallpaper as well as... More

Was this review helpful? Yes 4
Candace S, Front Office Manager at Travelodge Ottawa East, responded to this review

Dear PDoucet, As a top contributor we truly appreciate your comments! I am very happy to hear you appreciated the cleanliness of your room as our housekeeping team works very hard. I have notified our maintenance department and they will be investigating the air conditioning issues as well as your décor/furnishing concerns. A screen will be replaced on the window... More

Sault Ste. Marie, Canada
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just went back to the hotel after a couple months-happy to see the new carpet and new sink in the bathroom. Looks great! Alway enjoy my stay-the staff know me by name. Price is fair. Broadway Restaurant is awesome too!

Was this review helpful? Yes 9
Candace S, Front Office Manager at Travelodge Ottawa East, responded to this review

Dear Mike M, What a fantastic review, thank you! I am so glad you like the upgrades we have done, we are very happy as well! We want our guests to feel like this is home away from home so we always make a point to welcome our guests by name! Broadway Bar & Grill is always a great choice... More

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Additional Information about Travelodge Ottawa East

Address: 1486 Innes Road | Gloucester, Ottawa, Ontario K1B 3V5, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Ottawa East 2*
Number of rooms: 128
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Also Known As:
Travelodge Ottawa East Hotel Ottawa
Travel Lodge Ottawa
Ottawa Travel Lodge
Ottawa Travelodge

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