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Travelodge Ottawa East

1486 Innes Road | Gloucester, Ottawa, Ontario K1B 3V5, Canada
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Travelodge Ottawa East
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304 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • All months
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  • Mar-May only
    (78)
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    (103)
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    (49)
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Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Staff was quite pleasant and check in was easy. The hotel in itself needs a good scrub and polish. The ice machine on the 3rd floor had a disgusting pool of mossy water in the reservoir and the vents on the air conditioner in my room were thick with hardened grime and dust. Not the quality one could typically expect... More 

Review collected in partnership with Travelodge

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Montreal, Canada
2 of 5 stars Reviewed 1 week ago

I drove for several hours and was extremely tired by the time I arrived at the hotel. Knowing that the following day was going to be another hectic day I was looking forward to a good night's sleep but that was not to be. As I rolled the sheets back to get into bed, I noticed there was pubic hair... More 

Review collected in partnership with Travelodge

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Travelers are raving about these Ottawa hotels

Toronto, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 10 days. The room was great, nice clean up to date furniture and the staff were very nice during check in and check out. It's right off the highway which made it handy. I would stay here again if it was not for wifi, it was absolutely horrible. 1.5MB/S upload and 0.2 download. I... More 

Review collected in partnership with Travelodge

Was this review helpful? Yes
Jocelyn B, General Manager at Travelodge Ottawa East, responded to this review

Thank you for taking the time to write a very detailed review and mentioning the great features of our hotel, along with mentioning the issues experienced during your stay. Love hearing that the room was clean and staff were very nice! My biggest apologies with the issues you received. Having the internet work intermittently especially during a very quiet time... More 

Province of Heredia, Costa Rica
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Unfortunately, we did not enjoy our stay at the Travelodge Ottawa East. The rooms smelled of cat pee. The pool was small and oddly shaped and the elevator seemed on its last legs. The beds were comfortable though however the rooms were really small.

Review collected in partnership with Travelodge

Was this review helpful? Yes
Jocelyn B, General Manager at Travelodge Ottawa East, responded to this review

I am so sorry to hear that you did not enjoy your stay with us. Our housekeeping department takes great pride in the cleanliness of the rooms-we are so sorry that you found a smell in your room. During your stay, please tell us of any issues so we can make it right immediately. We do have our elevator inspected... More 

Mississauga, Canada
5 of 5 stars Reviewed 2 weeks ago

Staff were very friendly and helpful with directions to attractions. rooms very clean and comforatable

Review collected in partnership with Travelodge

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Jocelyn B, General Manager at Travelodge Ottawa East, responded to this review

Thank you for the great review! Always love hearing that our staff were friendly and helpful and that the room was clean and comfortable! Thank you for choosing the Travelodge Ottawa East when visiting Ottawa! More 

Richmond, Indiana
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed my stay here for 3 nights. The check in was a breeze and the desk clerk Michelle was very pleasant. She gave us information about the music festival going on and wrote down the web address for us. The room was small, but clean. The free wifi stayed connected which can be a problem for some hotels. It is... More 

Was this review helpful? Yes 1
Jocelyn B, General Manager at Travelodge Ottawa East, responded to this review

Thank you for the great review! So nice to hear that Michelle was very pleasant and was able to give you information about the music festival! Also, thank you for mentioning that the room was clean, as I will mention this to our housekeeping staff who take great pride in their rooms. Hope to see you again, where we can... More 

Saguenay, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose this hotel based on location and price. It was quite decent and met our needs, but certainly nothing to get excited about. Perhaps if you had a kid, the indoor pool would bring added value to the hotel, but for us, it was just a place to sleep and shower between activities in Ottawa. We stayed two nights,... More 

Was this review helpful? Yes
Jocelyn B, General Manager at Travelodge Ottawa East, responded to this review

Thank you for taking the time to write a review. Very happy to hear positive feedback about our staff! So glad that we were able to accommodate your late checkout. I’m sorry to hear that there were issues with the air conditioner. It’s not clear from your review if you brought this to our attention, as our maintenance manager could... More 

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