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Radisson Hotel Ottawa Parliament Hill

3.0 of 5
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402 Queen Street, Ottawa, Ontario K1R 5A7, Canada
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Radisson Hotel Ottawa Parliament Hill
Best prices for: 1 room 1 guest
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Ranked #35 of 68 Hotels in Ottawa
A recent review
5 of 5 stars reviewed 2 days ago
Pamela C Alamosa, United States
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433 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Radisson property is attractive from the outside and the lobby is pleasant. I was in a suite on the 11th floor which was very ordinary, albeit spacious. Although it was relatively quiet, the view was into a well behind surrounding buildings, so unless you like to watch people exercise in a top floor gym, there's nothing to see. The... More 

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Canberra, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was clean and staff where good. Breakfast was good as well. The bed was a different story. I had a adjustable mattress - i have never had a bed like this ever. Problem was one half of the mattress was too soft and the other half was rock hard. I tried like mad to adjust using the mattress... More 

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Radisson_Ottawa, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thank you so much for taking the time to rate our downtown Ottawa hotel. We are happy to hear you found our staff and cleanliness to be good, but we truly apologize for the experience you had with our few Sleep Number mattresses. We recently changed almost the entire hotel to regular ergonomic mattresses as the Sleep Number beds have... More 

toronto
Top Contributor
66 reviews 66 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at the Radisson Ottawa for 2 nights during a recent work trip to Ottawa. The good: The hotel was in a great location, rooms very fairly spacious and were very clean. Staff was also very friendly and accommodating. The Cons: I'm not sure if it just wasn't working or just not functioning properly, but my room was... More 

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Radisson_Ottawa, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thank you so much for taking the time to rate our downtown Ottawa hotel. We are truly sorry to hear about your experience at our hotel regarding our parking lot and AC unit. Our garage is indeed a challenge and I assure we are working hard to have it back to full service for our guests. I have also addressed... More 

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Greater Canberra, Australia
Top Contributor
50 reviews 50 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When we checked in we were asked if we wanted a room with one or two beds and since we only needed one, we were happy to accept the one bed room. However when we walked in, the room was tiny, and we literally didn't even have enough room for our luggage (2 large suitcases). We called reception and they... More 

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Radisson_Ottawa, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thank you so much for taking the time to rate our downtown Ottawa hotel and provide a detailed review. We really appreciate your comments as we will use them to fine tune our operations in the hopes that we can exceed your expectations should you choose to visit us again. We are terribly sorry to hear that your experience was... More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 3 nights here on our trip to Ottawa. Hotel staff were helpful and courteous. I had a problem with my wifi which they sorted out straight away. Rooms were very clean and beds, we had 2 queens, were extremely comfortable. We ate breakfast in the restaurant and were served by two lovely ladies who brightened our mornings. Food... More 

Was this review helpful? Yes
Radisson_Ottawa, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review

Thank you so much for taking the time to review our downtown Ottawa hotel. We thank you for your feedback and we are glad to hear you had a pleasant stay and found our location to be convenient. We hope to host you back sometime soon! More 

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