Beautiful old limestone building. Hotel has tons of potential to be a beautiful grand place, but needs maintenance and TLC. The service leaves much to be desired - no one at the front desk when we checked in, tried to raise concerns or when we checked out. When our babysitter tried to call us she couldn't get through to our... more

Fantastic Staff! Great service and beautiful rooms. We had a lovely time! more

The first impression was good. The front desk person was cheerful and helpful. We arrived in our room and the temperature was 59 degrees F, the 1st bad sign. It took a while to figure out the heating (cooling system) but we managed to warm the room up. The room was sparce but relatively clean. The bathroom appeared to be... more

Made a reservation for 4 8 months in advance for a family reunion and traveled 3000 miles to attend. Reservationist said they could accommodate us in the honeymoon suite using two airbeds. When we arrived, they had not reserved the suite. Acknowledged my confirmed reservation for 4 but put us in a room with one double bed and a twin,... more

The Carleton Heritage Inn is in the small town of Carleton Place, but don't pass by and miss the charm of this wonderful gem. The rooms are well-appointed and the quiet atmosphere allows one to truly rest. The restaurant on the main level serves good food not typically found on the Highway 7 circuit from Ottawa to points west. With... more