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Southway Hotel & Conference Centre

3.0 of 5
2431 Bank Street, Ottawa, Ontario K1V 8R9, Canada
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Southway Hotel & Conference Centre
Ranked #5 of 62 hotels in Ottawa
4.5 of 5 stars 83 Reviews
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83 reviews from our community

    Trip type
Traveler rating
    53
    14
    11
    2
    3
Date Rating
Stewiacke,Nova Scotia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

Shuttle to & from airport-5mindrive Staff all very friendly & helpful Downtown in 15 min on transit bus,only 5min walk from hotel Didn't use pool,did appear very clean,also an exercise room Did not eat at the resturant,but all food at conference was supplied by hotel & was excellent Coffee,tea,water & fruit in lobby Rooms were large and very clean Outside... More

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See 3 more reviews by Ellen A for Ottawa
Oakville, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 23, 2012

The Southway Inn in Ottawa, Canada must be one of the few good independent hotels left in the Nation's capital. The staff is always excellent and available; service is quick and competent and the hotel is always welcoming and very well maintained. The rooms are well equipped (Fridge / microwave / etc.); the restaurant is very good and hotel amenities... More

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Kristine Hillis, Public Relations Manager at Southway Hotel & Conference Centre, responded to this review
May 26, 2012

Thank you for taking your time to review us on Trip Advisor. We are pleased to be your hotel of choice when visiting Ottawa. We look forward to your next stay , and appreciate your positive comments. Warm Regards, Kristine Hillis More

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed May 22, 2012

I attended a small, 4-day conference at the Southway. The facilities were ideal for our needs (we used their large rooms and all the boardrooms). Both the hotel and the banquet staff were friendly and exceedingly helpful. The rooms were nicely decorated and very comfortable. The meals at Shallows Restaurant were excellent (especially the soup...and the fish & chips). Negatives?... More

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Kristine Hillis, Public Relations Manager at Southway Hotel & Conference Centre, responded to this review
May 26, 2012

Thank you for taking your time to review us on Trip Advisor. We are pleased to hear of your positive experience with our conference facilities. Your review has been shared with all staff members. As for the Continetal breakfast we have added a few more healthier choices with the addition of yogurt and whole fresh fruit to ensure a healthier... More

British Columbia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 12, 2012

I was pleasantly surprised by this Inn because people seemed surprised I would stay there. It is close to the airport, close to things you might need at the last minute and the hotel had a decent restaurant especially for breakfast. It was quiet and the room was spacious and comfortable. I would definitely stay again,

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See 2 more reviews by crazycycler for Ottawa
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

I recently had the pleasure of staying at the Southway while on business. Other Hotels should attempt to set their standards to the same level. Upon arrival I was greeted with a warm welcome and the appropriate amount of information about the hotel/area. I found an exceptionally clean room, the bathroom shined, pre set to a comfortable temperature. I contacted... More

Was this review helpful? Yes
Kristine Hillis, Public Relations Manager at Southway Hotel & Conference Centre, responded to this review
May 26, 2012

Thank you for taking your time to review us on Trip Advisor. What a review. We are pleased to hear that you enjoyed your stay , and look forward to welcoming you back in the future. Warm Regards, Kristine Hillis More

Cambridge
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

I stayed at Southway Hotel on April 28/12 for one night while on business in Ottawa. I was very impressed with the layout of the lobby. Very nicely decorated & very inviting & very clean. The front desk staff were welcoming, accomodating & very plesant. My room was large, impeccably clean & had all the immenities I needed & more.... More

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See 2 more reviews by happercamper for Ottawa
Iqaluit, Nunavut, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2012
3
people found this review helpful

I am an insomniac and sleeping away from home is never a good experience. The bed was so comfortable that I felt like I was floating on a cloud. I actually slept most of the night. I will stay there again.

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Cornwall, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 3, 2012
4
people found this review helpful

We have just visited Ottawa to attend medical appointments and stayed at the Southway Inn while we were there. We found the room to be large, well-equipped and very quiet. The staff was friendly and courteous and a request for more towels in the room was answered within minutes. I will definitely stay at this hotel again.

Was this review helpful? Yes
Kristine Hillis, Public Relations Manager at Southway Hotel & Conference Centre, responded to this review
April 18, 2012

Thank you for your review on Trip Advisor. We are happy to hear that you enjoyed your stay, and that all of your requests were taken care of. Your kind words have been shared with all staff members. Best Regards, Kristine Hillis More

Brampton, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 27, 2012
3
people found this review helpful

I was in Ottawa visiting family/friends in mid March - opt for hotel room since my daughter's house is a smoking place. My room @ The Southway Inn was terrific - modern, very clean and well decorated - it was huge and very pleasant. It was very quiet - a plus for me! I will definitely be a guest sometime... More

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See 3 more reviews by hadthetimeofourlives for Ottawa
Victoria, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 27, 2012
2
people found this review helpful

Had stayed before and selected this trip for departure from airport. Hotel had shuttle and trip was minutes. The room was large, well furnished, clean, and quiet. The bonus was breakfast part of weekend special. The staff were friendly, and ready to help. The Shallows restaurant was very high quality, with number of choice selections. Very good value, I would... More

Was this review helpful? Yes
Kristine Hillis, Public Relations Manager at Southway Hotel & Conference Centre, responded to this review
April 3, 2012

Thank you for taking your time to write a review on Trip Advisor. We are pleased to hear that you enjoyed your stay. Your positive words have been shared with all staff members. We look forward to welcoming you back in the future. Warm Regards, Kristine Hillis More

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Additional Information about Southway Hotel & Conference Centre

  • Southway Hotel Ottawa
Address: 2431 Bank Street, Ottawa, Ontario K1V 8R9, Canada
Price Range: PLN: $$

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Southway Hotel & Conference Centre
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