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Southway Hotel

3.0 of 5 2431 Bank Street, Ottawa, Ontario K1V 8R9, Canada
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Certificate of Excellence 2014
Southway Hotel
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Southway Hotel
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308 reviews from our community

Traveler rating
    179
    90
    28
    6
    5
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75
51
21
117
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canada
Top Contributor
58 reviews 58 reviews
20 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I travel to Ottawa frequently from Sudbury. We were told by my sister in law too try this hotel and boy are we glad we did!! This hotel I found out is owned by a local Ottawa family. HATS off too them what an amazing job they have done it is truly one of the nicest hotels... More 

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Check in was smooth. Loved all the lights twinkeling the property. Room was cozy and updated... not like other hotels. There for a function and food was AMAZING!!!! Pillows are to die for. Very happy with the staff. Could not complain about a thing.

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Toronto
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelled in December 2014 for 2 nights Very nice hotel, very clean, great service. Shuttle for the airport (fast) Close to restaurants and other services. Nice place for conference. Would recommend this hotel for any occasions.

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Bratislava, Slovakia
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed 1 week ago

Stay there recently, good location...couple stores, restaurants next to it, airport is near be approximately 10 minutes drive. The room is big enough for the hole family, but the best thing about it is the king size bed. I travel a lot and I have to say this bed was one of best. Nice and clean bathroom as you expect... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We've stayed in all sorts of places from luxury hotels to drive-in motels across this country, and my kids and I would like to vote for the Southway hotel as best hotel in Canada. First of all, the hotel allows pets with a modest surcharge (awesome as we were moving to Whitehorse and needed somewhere that would allow us to... More 

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Timmins
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Was at this hotel in November for 4 days. Room was well appointed, comfortable and clean. Had our work meetings in one of the conference rooms and lunch was provided each day. When it was time for lunch, out in the hall was our lunch. This was not your ordinary lunch provided by your employer, it was comparable to a... More 

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Kelowna, Canada
Top Contributor
50 reviews 50 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying at Southway Hotel on business. It struck me as a friendly, family-owned hotel. Although it is located at a busy intersection with strip malls on three corners, my room was quiet, spacious, and comfortable. One had a sense that the employees took great pride in creating an atmosphere for their guests that was a... More 

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Kristine H, Front Office Manager at Southway Hotel, responded to this review

Thank you for your review. I am happy to hear that the staff went above and beyond for you doing your stay. We truly have a top notch staff, so thank you for mentioning them. I have shared your review with the Executive Chef, and his team regarding your function in our ballroom, thank you for the feedback ! We... More 

ottawa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

clean, fridges and safes in room, very modern. complementary breakfast had muffins, yogurt, cereals,coffee, more than enough. shuttle to airport, close to shopping. on bus route if you want to go down town Ottawa straight down Bank st.

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Halifax, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love this hotel! Southway is an independent hotel originally built but an immigrant family. The history of the hotel, from single story to motel to multiple story hotel with pictures of its expansion are displayed along the main floor hallway. The hotel is very clean, updated, spacious and friendly. The hotel offers apples , coffee and water in the... More 

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Kristine H, Front Office Manager at Southway Hotel, responded to this review

Thank you for the amazing review. To be mentioned as the best in Ottawa in a tremendous compliment. Your review has been shared with all Southway, and Shallows staff at our recent staff meeting, and was well received. Wishing you and your family all the best for 2015. Sincerely, More 

Ottawa, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Southway Hotel entrance is filled with Christmas spirit. Visit the Southway to see the work done by Lina Londono, the event decorator. Wonderfully done! I love the train village especially! Each year there are changes - skaters added, a tramway, etc. Check it out. A joy for all ages. . Thank you Lina and the Southway staff who make guests... More 

Was this review helpful? Yes
Kristine H, Front Office Manager at Southway Hotel, responded to this review

Thank you for taking your time to write a review. I am happy to hear that you enjoyed the Christmas Village. It is very popular for all ages. I have shared your review with Lina, and all staff and they are thrilled to be mentioned. The village is still on display until the end of January. Wishing you and your... More 

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Additional Information about Southway Hotel

Address: 2431 Bank Street, Ottawa, Ontario K1V 8R9, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Southway Hotel 3*
Number of rooms: 170
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Also Known As:
Southway Hotel And Conference Centre
Southway Hotel Ottawa
Hotel Style:
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#12 Family Hotel in Ottawa

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