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All 66 Ottawa hotels

Sheraton Ottawa Hotel

3.5 of 5 Hotel   |   150 Albert Street, Ottawa, Ontario K1P 5G2, Canada (Byward Market Area)
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73%
Ranked #22 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
José G Toronto, Canada
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341 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked this trip as part of a package bundled with air tickets being the purpose of our trip to take my mother for the Tulip Festival on May 17, 2014. We considered ourselves as pragmatic and minimalist travellers so using public transportations is one of our musts; with that in mind location of the Sheraton Ottawa is amazing. Just... More

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Top Contributor
52 reviews 52 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This Sheraton is quite normal compared those I stayed at before in other cities. The facilities were a bit old, the toilet was too small and not styled. The bed and pillow were good and comfortable. Gym was ok with not so many options. The wifi in the room kept losing its signal, not working constantly at all which was... More

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Esterhazy, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Sheraton for one night on Canada Day. We arrived at hotel at 11:30am from the Via Rail and were very happy to be given a room at that time of day, even though the hotel had been fully booked the night before. The room was very comfortable and clean. The only inconveniences were that the elevators were... More

Was this review helpful? Yes 2
Oakville, Canada
Top Contributor
93 reviews 93 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night over the Canada Day weekend. The king bed was very comfortable, a nicely appointed room with an armchair and ottoman. They brought in a rollaway bed for my son, it arrived at the room only moments after we did. The buffet breakfast isn't cheap, but the food was tasty, fresh and plentiful. The staff... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Went for Canada day with family the location is close to parliament. Rooms are small with double beds, we asked for a fold away bed but known available. Customer service, lacking and not accommodating or helpful with any questions. Had friends staying at Lord Elgin with better rate and customer service. Parking is valet only and 25$ per day. Pool... More

Was this review helpful? Yes 2
Toronto, Canada
Top Contributor
72 reviews 72 reviews
63 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed two nights in room 1217 on a weekend. The hotel has an ok location downtown but I think the Westin is better located if you are a Starwood person. The hotel is close to the Parliament buildings and about a 15min walk to the Market area. I think the hotel best suits a business traveller as its downtown... More

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Vancouver, Canada
Top Contributor
70 reviews 70 reviews
39 hotel reviews
213 helpful votes 213 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent 4 nights here while on business - Club Floor, Rm 1512. Photos are attached.  A spacious room, with king bed, with dark wood headboard and frame.  All the Sheraton predictables - chief among them and most important, friendly, helpful staff, and a "sweet sleeper" bed and comfortable bedding.  No charm at all, but small practical features that I have... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Took advantage of a business trip to bring my wife for a few days away together. .. hotel was booked by the organizing committee. Rather a bland exterior without the glamour you sometimes expect from the Sheraton chain... but a fantastic room, spacious, clean, and comfortable. Only a few complaints. .. The elevators are awfully slow, and although not the... More

Was this review helpful? Yes 1
Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed 3 days and 2 nights at the Sheraton. We were there to meet our granddaughter and her husband and our great-grandson, who were visiting Ottawa on holiday. What wonderful accommodation we had. We asked to be upgraded to a club room, and we were given an amazing room on the 17th floor. When we arrived in our room,... More

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Sudbury, Canada
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is not quite what I have come to expect from the Sheraton brand but the location is easy walking distance to the Parliament buildings, canal, market etc. The included Wif was very good at 3.0Mb/s. Drawbacks, the hotel lobby is cramped and not overly welcoming. The rooms are dated and tired but that is not to say that... More

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Additional Information about Sheraton Ottawa Hotel

Address: 150 Albert Street, Ottawa, Ontario K1P 5G2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Ottawa Hotel 3.5*
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Also Known As:
Sheraton Ottawa
Ottawa Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Ottawa #17 Family Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
The Sheraton Ottawa is located in the heart of Canada's capital. Our Ottawa accommodations, featuring newly refreshed guestrooms, are just steps away from several of Ottawa's attractions. ... more   less 
Number of rooms
236

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