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Sheraton Ottawa Hotel

#23 of 68 Hotels in Ottawa
Certificate of Excellence
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150 Albert Street, Ottawa, Ontario K1P 5G2, Canada
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Sheraton Ottawa Hotel
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Sheraton Ottawa Hotel
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445 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Western Canada
Top Contributor
103 reviews 103 reviews
51 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here 1 night on business. Really liked my stay here. Great downtown location, excellent club lounge, nice large room, internet worked good, valet parking. I would definitely come back. I was on the 17th floor but there aren't good views other than just your standard downtown office buildings.

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Lethbridge, Canada
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for 10 days on a working trip. The location of the hotel is ideal for business or pleasure. Downtown core allows easy excess to the office and only a couple blocks off Sparks St. and the Parliament Building (so great for tourists as well). You can actually be both. Rooms (especially bath are dated) but was otherwise well kept.... More 

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Flamborough, Canada
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

My husband and I both worked in Ottawa so turned our work trip into a mini vacation for the long weekend. Staff is wonderful here - friendly and helpful. Beds at (most) Sheraton's are amazing and there was no exception here. Food in on-site restaurant is very good. Excellent lunch buffet during week and really nice Sunday brunch. Not sure... More 

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New York City, New York
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The Sheraton Ottawa Hotel is staffed by some very friend people. It's location is hard to beat as it is downtown a stone throw's away from Parliament and the shopping district. I'm not sure if the cost met the experience (i.e., I think it's overpriced), but I think that's the lack of exciting things to do in the city as... More 

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Montreal, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is truly a great hotel. The location is perfect, especially race weekend. The rooms are nice and the service is very good. The only negative thing I can say is that it's very long to get an elevator.

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SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Dear Guest, Thank you kindly for taking the time to share your review. We look forward to your next visit. Warm Regards, Yolaine Charette General Manager More 

Roxton Pond, Canada
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We went to the Sheraton last February for 2 nights. The rooms are big and comfortable. The decoration is nice and the room was very clean. We went to the brunch on Sunday . There was a lot of choice and the waiter was very polite and reliable. We recommend this hotel.

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SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Dear SylviaD, Thank you for sharing your feedback from your stay in February. We hope to see you again soon, or maybe next year over Winterlude Festival. Warm Regards, Yolaine Charette General Manager More 

Montreal, Canada
Top Contributor
74 reviews 74 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

If you're in Ottawa for business, this is a great option. The location is outstanding, the rooms are clean and the food is very good. The downstairs lounge and restaurant need an upgrade but overall this is a very solid hotel. I've visited this hotel twice in May and both time la it met my expectations.

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SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Hello 333FrenquentTraveler, Thank you kindly for taking the time to provide your comments. We look forward to your next visit. Sincerely, Yolaine Charette General Manager More 

Calgary, Canada
Top Contributor
303 reviews 303 reviews
31 hotel reviews
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton Ottawa, located downtown, is within walking distance of many of Ottawa's attractions - parliament hill, canal, and Byward market. The hotel does not have any views. The street side that our room was located on faced an office building. We were there on a Saturday, so no one was working, but could see that it could be disconcerting,... More 

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SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Good Day YYC_traveler_10 Thank you for taking the time to provide your feedback on our excellent location and for sharing that our rooms are clean and a good size. We are pleased you enjoyed the location of the hotel, and that you have shared some ideas to help our travelers with some parking options for weekend stays. We look forward... More 

Buckhorn, Canada
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stay here every time .i am in Ottawa. Staff are very friendly and go out of their way to make your stay better. Restaurant has great food at all times, valet parking is very handy and easy access to canal if your looking for running trails.

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SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Hello Andrew, Thank you for taking the time to provide comments on your "Home away from home". We are happy that our associates go out of their way to make your stay better every time and that you enjoy the food in our restaurant. We appreciate your loyalty and thank you for your support. Sincerely, Yolaine Charette General Manager More 

Laval, Canada
Top Contributor
78 reviews 78 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a very good quality/price hotel. The location is great. Only short walking distance from main attractions in Ottawa. However, there is no nice views from this hotel. Our room was even facing some offices. you feel like you are always watched :) The rooms were clean and a good size. However, a bit outdated and in need of... More 

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SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Good Day Jim611, Thank you for taking the time to share your comments from your recent stay with us. We are pleased that your enjoyed the quality and location of our hotel. We look forward to your next visit. Kind Regards, Yolaine Charette General Manager More 

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