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Sheraton Ottawa Hotel

3.5 of 5 150 Albert Street, Ottawa, Ontario K1P 5G2, Canada
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Certificate of Excellence 2014
Sheraton Ottawa Hotel
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Sheraton Ottawa Hotel
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400 reviews from our community

Traveler rating
    135
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    70
    25
    9
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76
96
27
164
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Jose, California
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located only 3 blocks away from the Parliament building, which made it easier for us to visit to the Parliament during the day and at night (when the building is lighted up). We arrived on Christmas eve so there wasn't really many options, but thankfully, the hotel's restaurant was opened. The crabcakes were delicious! Surprisingly, the hotel... More 

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Ottawa, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Our school staff had the opportunity to celebrate our annual holiday party at the Sheraton in mid December. The venue was great, the food fantastic, and the staff was friendly and accommodating. We'd especially like to thank Mike, Lolita, Tony, Arun, and Brian. Thanks!!!!

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Montreal, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Nice hotel with great location. The valet parking is horrible. Came back to the hotel at 4h00 PM in the afternoon and waited in line for almost 15 minutes to park my car. For this terrible service they charge $25.00 a day! The valet parking is way unstaffed.

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Ottawa Sheraton is a fantastic location. Just a few blocks to the Parliament buildings, the Rideau Canal, the Byward Market, the Rideau centre, Sparks street, and several museums. We arrived in -30 degree weather, and even then managed to venture out by foot as everything was so close. The hotel itself was clean and comfortable. The room was quite... More 

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Maryland
Top Contributor
88 reviews 88 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has a great downtown location. It's a 5 minute walk to Parliament and 15 minutes to ByWard Market. Our room was large and had a view of Peace Tower. Our bed was comfortable and the bedding is of high quality. The climate control in the room was good. We opted for valet parking and it only took a... More 

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Montreal, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

However, we booked a club lounge room, because we wanted to relax in the lounge (we do that every year in mtl sheraton and love the relax time we spent there, and was a deception to know we had pay extra for this room, but was told that lounge was closed, they did however give us vouchers but not what... More 

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Montreal, Canada
Top Contributor
155 reviews 155 reviews
19 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spacious rooms and good staff and a favourable location in downtown Ottawa are the trademarks of this hotel. This centrally located establishment is within easy access to Parliament, good restaurants, bars, shopping and cultural institutions. I also found it to be one of the more affordable hotels in the area.

Was this review helpful? Yes 1
Washington DC
Contributor
16 reviews 16 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel for a conference and found the catering to be tasty, on-time and accomodating to special diet requests. Room was spacious, clean, very comfortable armchair and bed. desk setup is minimal but enough. Restaurant is efficient and the dish was fine. Drycleaning was timely and no hiccups. Lobby is dark, a bit loud with high ceilings and... More 

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Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hilary at front desk was very helpful and the hotel had great recognition of spg gold. I was there for my anniversary and they gave me an upgrade which we really appreciated. Club lounge was nice it had no free booze but you could get free non alcoholic drinks anytime and food from 5-7 and breakfast in the morning. breakfast... More 

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Whitehorse, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2014

Hotel is close to everything! Good restaurants, pubs and shopping are all within walking distance! Concierge was extremely helpful and very sweet! I was on business travel and had an overall very good experience in Ottawa, thanks in part to this hotel! If I had one issue though, the elevators were in a state of maintenance the entire week- leaving... More 

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SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Thank you YTMelanie for your feedback. We have recognized our concierge team for their ongoing service levels and we thank you for sharing. We look forward to your next visit, Kind Regards, Rob Roy General Manager More 

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Additional Information about Sheraton Ottawa Hotel

Address: 150 Albert Street, Ottawa, Ontario K1P 5G2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Ottawa Hotel 3.5*
Number of rooms: 236
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Also Known As:
Sheraton Ottawa
Ottawa Sheraton
Hotel Style:
#14 Family Hotel in Ottawa
#15 Business Hotel in Ottawa
#24 Romantic Hotel in Ottawa

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