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All 68 Ottawa hotels

Sheraton Ottawa Hotel

3.5 of 5 Hotel   |   150 Albert Street, Ottawa, Ontario K1P 5G2, Canada (Byward Market Area)
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Ranked #21 of 68 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Vagabond_World Chatswood, Australia
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385 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chatswood, Australia
Top Contributor
63 reviews 63 reviews
38 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Centrally located, helpful staff, the city's main attractions are around 10 minutes walking aways from the hotel. I would stay again if in town. We had an extra bed put in our room without much fuss. Happy stay.

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Postville Labrador
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Cookie cutter Sheraton for Canada, which is my go to hotel brand. Nothing special, but nothing bad ether. Great location right in the center of things. I hate the lobby it seems small and boxed in . Rooms are great, staff is great especially at the little bar. I enjoy staying here.

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Ottawa, Canada
1 review
3 of 5 stars Reviewed 1 week ago

It's a hotel. The best things about it are its location -- right in the centre of it all -- and the oversized rooms. But if you didn't see the sign out front, you might never guess this was a Sheraton. I could have mistaken it for a Days Hotel. This property looks and feels like the 80's. It survives... More

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Toronto, Canada
Top Contributor
135 reviews 135 reviews
15 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Sheraton is my go-to hotel in Ottawa because it’s so close to Parliament Hill, the downtown core, and the main tourist sights – but it's much more affordable than comparable hotels in the immediate neighbourhood because it lacks a panoramic view. If, like me, you plan to walk to the sights rather than gaze at them through the hotel... More

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SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Thank you TorontoJK, We appreciate your feedback provided and look forward to your next visit. Warm regards, Rob Roy General Manager More

Komoka
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Sheraton for the Saturday night of the 2014 Army run weekend. The Hotel is in the perfect location to both access the start/ finish line and do any sight seeing. The on site parking is perfect and the concierge was extremely helpful with directions and recommendations for restaurants. The hotel was packed with... More

Was this review helpful? Yes 1
SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Good Day Komoka, Thank you for joining us for your Army Run race this past September. Hope you were pleased with your performances and that we will have the pleasure of hosting you again next fall, or maybe before then for a little get-away. Regards, Rob Roy General Manager More

Montreal, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Sheraton Ottawa on several occasions. Rooms are always very clean, beds are extremely comfortable, service is great and food is good. Overall exactly what you'd expect from a Sheraton. Great value for your money given the other hotel choices in Ottawa.

Was this review helpful? Yes 1
SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Rob Roy General Manager More

Chicago, Illinois
Top Contributor
89 reviews 89 reviews
67 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our time in Ottawa was short but nice and having the Sheraton so centrally located made it convenient to see the sights with the little time we did have. The staff was nice (probably because they are Canadian) from check-in to check-out and the valet staff was quick at getting our car when it was time to leave. The hotel... More

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SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Good Day Jig, Thank you for taking the time to provide us with your comments. We look forward to your next visit. Sincerely, Rob Roy General Manager More

Huntington, New York
1 review
4 of 5 stars Reviewed October 22, 2014

Great service from the staff. The rooms are spacious and clean. The hotel has a great location you can walk to the Parliament building and the mall. I would stay here again. It was raining the night I arrived so it was great to have stores across the street and a restaurant in the hotel. You will have to pay... More

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SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Good Day Chefydor, Thank you for the compliment on great service. We recognize our associates for their continuous level of service. We also can appreciate the luxury of our spacious and clean guestrooms. We look forward to hosting you next time you come to Ottawa. Cheers, Rob Roy General Manager More

Rio de Janeiro, RJ
Top Contributor
87 reviews 87 reviews
42 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed October 22, 2014

the hotel is older and the rooms are not special. nothing of interest to write about regarding the rooms, very basic and older.... I thought the gym was small and the pool was indoor which is good for the cold. the breakfast was again average and nothing special. The service was good. It is located centrally in downtown with walking... More

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SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Hello James, Thank you for taking the time to provide your comments from your recent hotel stay. It is with feedback like yours that we learn best what our guests would expect from their stay and although we are blessed to having the largest standard rooms in the city, the traditional feel and look is certainly not for the trendy... More

Uxbridge, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

In Ottawa for my son's junior squash tournament and stayed at Ottawa Sheraton. facility was fantastic as was staff. Was helped by Jessica (front desk), Brian (concierge) and various restaurant staff - all very helpful. Great location too. would recommend it to anyone going to Ottawa.

Was this review helpful? Yes 1
SheratonOttawa, General Manager at Sheraton Ottawa Hotel, responded to this review

Hello Tom, Thank you for visiting us while supporting your son's junior squash tournament in Ottawa. We appreciate you nominating two of our team members and thank you for recognizing our fantastic staff. We hope to be your choice hotel for Ottawa on your next visit to the Nation's Capital. Sincerely, Rob Roy General Manager More

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Additional Information about Sheraton Ottawa Hotel

Address: 150 Albert Street, Ottawa, Ontario K1P 5G2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Ottawa Hotel 3.5*
Number of rooms: 236
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Also Known As:
Sheraton Ottawa
Ottawa Sheraton

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