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All 66 Ottawa hotels

Sheraton Ottawa Hotel

3.5 of 5 Hotel   |   150 Albert Street, Ottawa, Ontario K1P 5G2, Canada (Byward Market Area)
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74%
Ranked #21 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Melanie S Burlington, Ontario, Canada
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343 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Burlington, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel as it is across the street from our office. Rooms are nice, but the hallways need updating. I was able to make use of the gym one evening and had it all to myself. Had dinner the first night in Sasha's Bar. The food was very good and the service was excellent. The staff are very... More

Was this review helpful? Yes 1
Watertown, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our third stay at this hotel, this time our daughter and son in law accompanied us. we stayed on the club floors, and enjoyed the breakfast and evening snack,as well as the unlimited beverages that is included in the hotel room price. The staff was attentive and gracious for the most part. We experienced two glitches that were... More

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Toronto, Ontario, Canada
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Even though the elevators were being worked on during our stay -- and it was inconvenient -- it was only once that we had a long wait. Clean rooms, comfortable beds, all the amenities you could want plus friendly staff. Rooms were reasonably priced and the location is perfect for walking to anything you want in the immediate area --... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this trip as part of a package bundled with air tickets being the purpose of our trip to take my mother for the Tulip Festival on May 17, 2014. We considered ourselves as pragmatic and minimalist travellers so using public transportations is one of our musts; with that in mind location of the Sheraton Ottawa is amazing. Just... More

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Top Contributor
61 reviews 61 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Sheraton is quite normal compared those I stayed at before in other cities. The facilities were a bit old, the toilet was too small and not styled. The bed and pillow were good and comfortable. Gym was ok with not so many options. The wifi in the room kept losing its signal, not working constantly at all which was... More

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Esterhazy, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Sheraton for one night on Canada Day. We arrived at hotel at 11:30am from the Via Rail and were very happy to be given a room at that time of day, even though the hotel had been fully booked the night before. The room was very comfortable and clean. The only inconveniences were that the elevators were... More

Was this review helpful? Yes 2
Oakville, Canada
Top Contributor
93 reviews 93 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night over the Canada Day weekend. The king bed was very comfortable, a nicely appointed room with an armchair and ottoman. They brought in a rollaway bed for my son, it arrived at the room only moments after we did. The buffet breakfast isn't cheap, but the food was tasty, fresh and plentiful. The staff... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Went for Canada day with family the location is close to parliament. Rooms are small with double beds, we asked for a fold away bed but known available. Customer service, lacking and not accommodating or helpful with any questions. Had friends staying at Lord Elgin with better rate and customer service. Parking is valet only and 25$ per day. Pool... More

Was this review helpful? Yes 2
Toronto, Canada
Top Contributor
72 reviews 72 reviews
63 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed two nights in room 1217 on a weekend. The hotel has an ok location downtown but I think the Westin is better located if you are a Starwood person. The hotel is close to the Parliament buildings and about a 15min walk to the Market area. I think the hotel best suits a business traveller as its downtown... More

Was this review helpful? Yes 3
Vancouver, Canada
Top Contributor
72 reviews 72 reviews
40 hotel reviews
216 helpful votes 216 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent 4 nights here while on business - Club Floor, Rm 1512. Photos are attached.  A spacious room, with king bed, with dark wood headboard and frame.  All the Sheraton predictables - chief among them and most important, friendly, helpful staff, and a "sweet sleeper" bed and comfortable bedding.  No charm at all, but small practical features that I have... More

Was this review helpful? Yes 3
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Additional Information about Sheraton Ottawa Hotel

Address: 150 Albert Street, Ottawa, Ontario K1P 5G2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Ottawa Hotel 3.5*
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Also Known As:
Sheraton Ottawa
Ottawa Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Ottawa #18 Family Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
The Sheraton Ottawa is located in the heart of Canada's capital. Our Ottawa accommodations, featuring newly refreshed guestrooms, are just steps away from several of Ottawa's attractions. ... more   less 
Number of rooms
236

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