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All 66 Ottawa hotels

Quality Hotel Downtown Ottawa

2.5 of 5 Hotel   |   290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
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62%
Ranked #36 of 66 hotels in Ottawa
A recent review
3 of 5 stars reviewed 4 days ago
MOU H Ottawa, Canada
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317 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I would like it more if it's two blocks far from the Rideau street ! Everything you need is walkable but it's noisy ! And to cap it all the parking is so expensive ! Think of the parking rate before you decide to go ahead unless you don't have problem with it, other than that room is large and... More

Was this review helpful? Yes
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your review of your stay in August 2013 noting our spacious rooms and great service! Last year during your stay, Rideau Street was under construction and I do sincerely apologize to our guests for this inconvenience. Because we are located in the heart of downtown, there will always be noise emanating from the street. For... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location but needs a lot of updates. The hotel staff I found not very knowledgeable about events in the area. The rooms are okay but did get cleaned on a daily basis. The hall ways were very smelly as they were not air conditioned. The air conditioning unit in the room was very noisy.... More

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TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 3/5 rating regarding your recent stay with us. I’m very pleased that you enjoyed our awesome location – close to so many of Ottawa’s attractions! Rooms are cleaned on a daily basis and in future please do let us know immediately if you require anything to make your stay more enjoyable. We are always... More

Kalamazoo, Michigan
Top Contributor
58 reviews 58 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

... And pleasantly average in most aspects. Clean, larger bathroom with nice shower heads. Comfy queen bed and cool air conditioning. Park your car for $20/24 hours at hotel. We meandered to the Bytown Market streets, the Park and Parliment. Walking shoes are recommended.

Was this review helpful? Yes 1
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, I appreciate your review noting our clean rooms, comfortable beds, cool air-conditioning and our awesome location! With a Walk Score of 98/100, our location is certainly a walker’s paradise as we are so close to several of Ottawa’s tourist attractions. I look forward to hosting you again on your next trip to Ottawa! Sincerely, Peter Switzer Assistant General... More

Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Just what I was looking for really. Something clean for under 150.00 with parking. That's exactly what I got. It's actually even better than the much more expensive hotel (Lord Elgin) that I stayed at the night before . I was not disappointed with this place because it is worth the price and what I expected.

Was this review helpful? Yes
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your review noting our value for money and cleanliness! I look forward to hosting you again in future! Sincerely, Peter Switzer Assistant General Manager More

Ottawa, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I'm very fond of this Quality Hotel and would definitely stay here again. I had my cat with me, and there were no issues at all with that. I enjoyed the fully-functioning fridge and microwave oven; you can stay here for a long time and be quite independent! The furniture and curtains in my room were "well-used," it is true,... More

Was this review helpful? Yes
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay with us and I’m pleased that you and your cat enjoyed your six day stay. I appreciate your kind comments regarding the cleanliness of your suite and our excellent Team Members. You are correct in noting that rooms facing north have an excellent view... More

Newfoundland
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently I attended the Canada Dance Festival in Ottawa, and decided to stay at the downtown Quality Inn - definitely a good choice - the rates were good, the location was great, the staff very pleasant, and the room comfortable and welcoming. The only concern I had was the onsite parking, operated by a third party, which meant that you... More

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TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 4/5 rating regarding your recent stay with us noting our excellent location, rooms and Team Members. At the Quality Hotel, our guests enjoy the ability to walk to the majority of Ottawa’s tourist attractions, great shopping and hundreds of restaurants. Once again, thank you for your review and I look forward to hosting you... More

Manila, Philippines
Top Contributor
56 reviews 56 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything is good in this hotel - location, room, staff. It's also very near to byward market and Dollarama store and grocery. Few minutes by cab to Parliament Hill and it's between main attractions and Ottawa Train Station. However, wifi signal was weak in our room. I had to go outside the room or near the elevator to have good... More

Was this review helpful? Yes
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 4/5 rating regarding your recent stay with us noting our excellent location, rooms and Team Members. At the Quality Hotel, our guests enjoy the ability to walk to the majority of Ottawa’s tourist attractions, great shopping and hundreds of restaurants. I am disappointed that you found our wifi signal weak as this should not... More

Rockhampton, Australia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a good value hotel in a central location with helpful staff and everything in working order. It was across the road from a large supermarket where we bought inexpensive meals but also in walking distance of tourist spots and restaurants. There was an excellent view of the city from one window. It was not a flashy five star... More

Was this review helpful? Yes 4
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your awesome review regarding our centrally located hotel and our clean and comfortable rooms! Our north-facing rooms do give our guests a great view of downtown Ottawa and on clear days, guests can see the spectacular Gatineau Hills. Once again, thank you and I do look forward to hosting you again on your next trip... More

Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For starters, this is my first trip to Canada or out of the country at all ever, and it was made much more pleasant by the extremely friendly and helpful staff at this hotel. My room was clean and everything worked as it should, and I cannot say enough about the staff. They were so helpful with directions, suggestions of... More

Was this review helpful? Yes 4
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, I’m so pleased that you enjoyed your first visit to Ottawa! Thank you for also mentioning our helpful Team Members, our clean rooms and I do look forward to hosting you again on your next trip to Canada’s Capital. Sincerely, Peter Switzer Assistant General Manager More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I booked a room at this hotel for its good location on canada day. But the problem started when I got there the night before!!! there was no parking available! It was too late and I am tired of looking around for parking, so I go up to the reception asking for help. As I started to explain the situation... More

Was this review helpful? Yes 1
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, As you were informed, the parking garage next to the hotel is not managed by the Quality. During high hotel occupancy, which is definitely the case on and around Canada Day, there may not be parking available on site for all guests. At no time, do our Front Desk Agents promise parking spots in this garage to our... More

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Additional Information about Quality Hotel Downtown Ottawa

Address: 290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Hotel Downtown Ottawa 2.5*
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Also Known As:
Quality Inn Ottawa
Quality Hotel Ottawa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
When you stay at The Quality Hotel Downtown Ottawa you really have the best of everything - the convenience of a great location and outstanding value with comfortable and spotlessly clean guest rooms with brand new 32" LCD flat screens As the closest hotel to the University of Ottawa campus, the Quality Hotel Downtown Ottawa is also just steps away from popular attractions such as the National Gallery, the ByWard Market, Parliament Hill, Rideau Canal and Rideau Centre shopping mall, and many other tourism hot spots to enhance your experience! ... more   less 
Number of rooms
212

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