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All 66 Ottawa hotels

Quality Hotel Downtown Ottawa

2.5 of 5 Hotel   |   290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
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Quality Hotel Downtown Ottawa
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Ranked #36 of 66 Hotels in Ottawa
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366 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Got the room I requested. It was ready on time. Rooms not the swankiest but not cheesy either... middle of the road but as expected for the price. Room was clean and tidy. Everything worked. Wifi was good. Good location walking distance to the Market.

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Dublin, Ireland
Top Contributor
144 reviews 144 reviews
102 hotel reviews
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Generally well priced hotel a 5 minute walk from the Byward market. The market is nice but the hotel is in a slightly sketchy area at the end of the walk. Rooms are perfectly fine but can be noisy as the hotel is on a very busy traffic junction, and the walls are very thin. Everything works ok and is... More

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TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, As a Top Contributor in the TripAdvisor Community, I certainly appreciate your 4/5 rating regarding your recent stay! Our hotel offers clean and comfortable rooms at reasonable rates in an awesome downtown location and I’m pleased you enjoyed the historic Byward Market. Because we are located in the heart of downtown, there will be noise emanating from the... More

Hanover, Canada
Top Contributor
72 reviews 72 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

stayed here last night. The location is excellent, parking was easy, check in was a breeze. The room however, I think has been a smoking room at some time in the past and still smelled musty. The room felt like it needed a good clean out. The bed was comfortable although very small, the towels were too small. Parking was... More

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TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your review noting our excellent downtown location! I do apologize if you felt that your room had an odour. In future, please do let us know immediately if there is something we can do to make your stay more enjoyable as we are always at your service. As you were advised by our Front Desk... More

California
Top Contributor
163 reviews 163 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed one night on the seventh floor. This hotel is located in the downtown area, just north of U of Ottawa. Our room was very attractive inside. It had a separate room heater/ac unit that was relatively quiet in heating mode. Traffic noise is slightly noticable. You can hear large trucks and motorcycles. We stayed in a room with two... More

Was this review helpful? Yes 1
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, I appreciate your excellent review noting our great location and helpful Front Desk Agents! As we are located in the heart of downtown, there will be traffic noise. In future, please do request a room on the south-side which does not face Rideau Street. Once again, thank you for your review and I do look forward to hosting... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel. And found everything to be awesome. From the front desk staff to the location of the hotel and everything we wanted to see was within walking distance. I highly recommend this hotel to anyone. Wil definitely stay here again.

Was this review helpful? Yes 1
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, It’s always a pleasure to receive excellent reviews, especially those mentioning our great Team Members! I’m pleased you enjoyed our awesome downtown location which is within walking distance to the majority of Ottawa’s attractions. Thank you for your recommendation and I look forward to hosting you again in future! Sincerely, Chris Pierce General Manager More

Halifax, Nova Scotia, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great Location. Clean Room. Nice View from the window on the Rideau Street and the Parliament building. We very much enjoyed our stay there on October 1st, 2014. No breakfast, but two steps down the street was Cora Restaurant where we had a lovely lunch.

Was this review helpful? Yes 2
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for taking the time to post an excellent review regarding your recent stay with us! Our north-facing rooms are awesome as guests can see the beautiful Gatineau Hills and all of downtown Ottawa. Once again, thank you and I look forward to hosting you again in future! Sincerely, Chris Pierce General Manager More

Mar del Plata, Argentina
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

What's happening with hotels all around the world? It is the 2nd time I find bed bugs in a hotel. It seems that matter is quite common lately. There were bed bugs in the sheets in our room of the Quality Hotel. The staff was correct. When I reported the problem, the porter/concierge got quickly a new room for us.... More

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TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor. Although an isolated occurrence, anytime a guest is not satisfied or not comfortable for any reason it becomes a top concern for all of us at the Quality Hotel, as guest satisfaction and comfort remain our number one priority. If a room is in question,... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel with perfect location for several attractions. Nearest neighbours is the By ward market and very close to Rideau center and the parliament hill. Nice staff and excellent breakfast at Don Cherry sports grill.

Was this review helpful? Yes 1
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 4/5 rating regarding your recent stay with us! I’m pleased you enjoyed our excellent location within a short walking distance to the majority of Ottawa’s attractions and our value for money. I will certainly pass along your kind comments regarding Don Cherry’s to the owners and their Team. Once again, thank you for your... More

Toronto, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for the first time as it is not as close to my work (business trip) as I would have liked but there weren't any other hotels in Ottawa available. Perhaps this was why the hotel was so busy and resulted in some of the guests (including me) having to wait around for an early check-in.... More

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, It’s always a pleasure to receive reviews specifically mentioning individual Team Members and I will certainly pass along your kind comments to Samantha and Deepak! Early check-ins are not always possible, especially when the hotel is full and I appreciate your patience. Once again, thank you for your review and I look forward to hosting you again in... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was OK, parking inside the building ($20 per day), free horrible Wi-Fi, nice staff but terrible neighboohod.....I didn´t like the city at all, but the hotel was nice for the price....there is a good restaurant at the hotel too....

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TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 4/5 rating regarding your recent stay with us, especially noting our friendly Team Members, value for money and the restaurant next door. For your information – we provide complimentary fiber optic high speed internet service (1MB up / 1MB down), which is ideal for email and web surfing. In future, please do contact our... More

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Additional Information about Quality Hotel Downtown Ottawa

Address: 290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Hotel Downtown Ottawa 2.5*
Number of rooms: 212
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Also Known As:
Quality Inn Ottawa
Quality Hotel Ottawa

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