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All 66 Ottawa hotels

Quality Hotel Downtown Ottawa

2.5 of 5 Hotel   |   290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
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Ranked #35 of 66 hotels in Ottawa
A recent review
3 of 5 stars reviewed yesterday
chapmk2 Toronto, Canada
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342 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
Toronto, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

If you are visiting uOttawa this hotel is close by and a relatively convenient location for shopping, restaurants, by-ward market, Rideau mall, parliament buildings and downtown. We were able to walk to them all. The room is basic and small with a mini fridge and microwave - decor is getting a little tired and out dated but our room was... More

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1 review
2 of 5 stars Reviewed yesterday NEW

Pros: close to market and Rideau Centre Cons: sidewalk entrance was filthy, should be power washed everyday. Room is so outdated, wallpaper and carpet was stained. Appears that housekeeping did best they could with what they had to work with. No card pass to go from parking to stairway. Elevator waits were unbelievable. Staff had no answers with regard to... More

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Sault Ste. Marie, Canada
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

My first time in Ottawa and I choose the Quality Hotel for a 6 day stay. Hotel is right downtown with walking distance to ALL major tourist sites. Hotel was perfect from staff to cleanliness. perfect..

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London, Ontario, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Check in went very smooth and the room was super clean. We are used to a king bed but they only have queen beds. There is no complimentary breakfast, but they are attached to Don Cherry's Restaurant. The location was perfect for us.. It is close to the University where our son works and close to the Rideau Mall and... More

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North Bay, Canada
Contributor
19 reviews 19 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

the parking is a little confusing when you first check in. there is a lot beside the hotel that you aren't supposed to park in, but there isn't anywhere else to park while you are checking inn. they do have underground parking and our Chev truck did fit under all of the pipes running throughout the parking garage. We attended... More

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TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, I appreciate your fantastic review regarding your recent stay and I’m thrilled you were able to take in a football game while you were here! The majority of our guests have commented on our comfortable beds and how great our downtown location is. Once again, thank you for your review and I look forward to hosting you again... More

Kirriemuir
Top Contributor
99 reviews 99 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for 1 night in this hotel and it was a good experience. Check in done quickly and efficiently despite the fact there were 41 of us on the tour. Room comfortable and free Wi-Fi. Pleasantly situated in downtown Ottawa and near to lots of good facilities.

Was this review helpful? Yes 1
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, As a Top Contributor in the TripAdvisor community, I especially appreciate your 4/5 rating regarding your group’s recent stay with us! The hotel offers clean and comfortable rooms in an excellent downtown location. Within a short walking distance, our guests can enjoy the majority of Ottawa’s attractions (Parliament Hill, museums, the historic Byward Market, Rideau Centre and hundreds... More

Winnipeg
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Your Review Great location. Booked me into someone's else room. Both rooms had a odor. Washroom very clean. $20 a day for parking. Hotel needs more staff, to busy for the amount of people coming into the hotel.

Review collected in partnership with Days Inn

Was this review helpful? Yes 2
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 3/5 rating regarding your recent stay with us and I do sincerely apologize about the mix-up at the Front Desk. During high hotel occupancy which normally is the case during summer vacations, check-ins between the prime hours of 3-6:00 p.m. will be slower than normal and I thank you for your patience. If for... More

Castlemaine, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very central to all tourist attractions. Friendly staff who willingly go out of their way to ensure their customers have a good time. Clean & very roomy rooms. Good value for money paid. Highly recommend

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TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, WOW! Thank you for your awesome review regarding your recent stay with us. The hotel offers clean and comfortable rooms at value-added prices in the heart of downtown Ottawa. I’m so pleased you also recognized our fantastic Team Members. Once again, thank you for your review and I look forward to hosting you again in future! Sincerely, Peter... More

Sydney, Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with my boyfriend for 4 nights in July. Elise at the front desk was very helpful at check-in. She gave us suggestions of places to visit and directions on how to get there. She was lovely. If you're looking for a well-equipped gym, this is not the place to stay. The gym is a converted guest room... More

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TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, It’s always a pleasure to receive excellent feedback, especially those mentioning a specific Team Member. I will certainly pass along your kind comments to Elise. Thank you once again and I look forward to hosting you and your boyfriend again on future stays in Ottawa! Sincerely, Peter Switzer Assistant General Manager More

Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 weeks ago

I visited Ottawa alone and I reserved a room in this hotel. Good choice! Good position, clean room and not bad quality/price ratio. The only black point was the lack of acoustic insulation of room. I advise to dedicate two day to the Capital! Parlament and Market the musts!

Was this review helpful? Yes
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your review noting our fantastic location, our clean rooms and value for money! We are within a short walking distance to the majority of Ottawa’s attractions (museums, Parliament Hill, historic Byward Market, hundreds of restaurants, the Rideau Centre, etc.) and I’m pleased you enjoyed them over your two-day stay. I look forward to hosting you... More

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Additional Information about Quality Hotel Downtown Ottawa

Address: 290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Hotel Downtown Ottawa 2.5*
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Also Known As:
Quality Inn Ottawa
Quality Hotel Ottawa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
When you stay at The Quality Hotel Downtown Ottawa you really have the best of everything - the convenience of a great location and outstanding value with comfortable and spotlessly clean guest rooms with brand new 32" LCD flat screens As the closest hotel to the University of Ottawa campus, the Quality Hotel Downtown Ottawa is also just steps away from popular attractions such as the National Gallery, the ByWard Market, Parliament Hill, Rideau Canal and Rideau Centre shopping mall, and many other tourism hot spots to enhance your experience! ... more   less 
Number of rooms
212

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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