We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Hotel Downtown Ottawa

2.5 of 5 290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Quality Hotel Downtown Ottawa
Professional photos View all
Browse nearby
Quality Hotel Downtown Ottawa
Quality Hotel Downtown Ottawa
Quality Hotel Downtown Ottawa
Write a Review

369 reviews from our community

Traveler rating
    87
    129
    96
    40
    17
See reviews for
79
86
47
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (369)
  • Mar-May only
    (78)
  • Jun-Aug only
    (149)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (46)
All months
Newmarket, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Good value. Pros: Groceries open 24h, LCBO, Pharmacy, Beer store less than 1 min walk. Bus 2 the airport 8min walk. Don Cherry restaurant open 4 breakfast next door. Friendly, helpful staff. Close 2 everything really. Cons: Would be nice 2 have fridge, real not plastic glasses, but u get what u pay 4. No complains & will be back.

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 3/5 rating noting our convenient downtown location and friendly/helpful Team Members! Please note that we do offer rooms with refrigerators. I look forward to hosting you again in future. Sincerely, Chris Pierce General Manager More

Calgary
Top Contributor
92 reviews 92 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 20, 2014

We chose this hotel for its walking distance to everything worth seeing in Ottawa and it doesn't disappoint. That is also a negative point about it. Being situated at the intersection of 2 very busy downtown streets, with heavy truck traffic and seemingly constant police sirens, it hardly provides a good night's sleep. That and also the fact you have... More

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 3/5 rating regarding your recent stay with us. The hotel is located in the heart of downtown within a short walking distance to the majority of Ottawa’s attractions. For future stays, please do request a room on the south-side of the hotel to minimize any type of downtown noise intrusion. As you may not... More

1 review
4 of 5 stars Reviewed October 17, 2014 via mobile

Got the room I requested. It was ready on time. Rooms not the swankiest but not cheesy either... middle of the road but as expected for the price. Room was clean and tidy. Everything worked. Wifi was good. Good location walking distance to the Market.

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your excellent review! Our hotel offers clean and comfortable rooms at reasonable rates in the heart of downtown and I’m pleased you enjoyed your stay. I look forward to hosting you again on your next trip to Ottawa. Sincerely, Chris Pierce General Manager More

Dublin, Ireland
Top Contributor
147 reviews 147 reviews
103 hotel reviews
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed October 15, 2014

Generally well priced hotel a 5 minute walk from the Byward market. The market is nice but the hotel is in a slightly sketchy area at the end of the walk. Rooms are perfectly fine but can be noisy as the hotel is on a very busy traffic junction, and the walls are very thin. Everything works ok and is... More

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, As a Top Contributor in the TripAdvisor Community, I certainly appreciate your 4/5 rating regarding your recent stay! Our hotel offers clean and comfortable rooms at reasonable rates in an awesome downtown location and I’m pleased you enjoyed the historic Byward Market. Because we are located in the heart of downtown, there will be noise emanating from the... More

Hanover, Canada
Top Contributor
76 reviews 76 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed October 11, 2014

stayed here last night. The location is excellent, parking was easy, check in was a breeze. The room however, I think has been a smoking room at some time in the past and still smelled musty. The room felt like it needed a good clean out. The bed was comfortable although very small, the towels were too small. Parking was... More

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your review noting our excellent downtown location! I do apologize if you felt that your room had an odour. In future, please do let us know immediately if there is something we can do to make your stay more enjoyable as we are always at your service. As you were advised by our Front Desk... More

California
Top Contributor
178 reviews 178 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 11, 2014 via mobile

Stayed one night on the seventh floor. This hotel is located in the downtown area, just north of U of Ottawa. Our room was very attractive inside. It had a separate room heater/ac unit that was relatively quiet in heating mode. Traffic noise is slightly noticable. You can hear large trucks and motorcycles. We stayed in a room with two... More

Was this review helpful? Yes 1
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, I appreciate your excellent review noting our great location and helpful Front Desk Agents! As we are located in the heart of downtown, there will be traffic noise. In future, please do request a room on the south-side which does not face Rideau Street. Once again, thank you for your review and I do look forward to hosting... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2014

We stayed in this hotel. And found everything to be awesome. From the front desk staff to the location of the hotel and everything we wanted to see was within walking distance. I highly recommend this hotel to anyone. Wil definitely stay here again.

Was this review helpful? Yes 1
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, It’s always a pleasure to receive excellent reviews, especially those mentioning our great Team Members! I’m pleased you enjoyed our awesome downtown location which is within walking distance to the majority of Ottawa’s attractions. Thank you for your recommendation and I look forward to hosting you again in future! Sincerely, Chris Pierce General Manager More

Halifax, Nova Scotia, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 6, 2014

Great Location. Clean Room. Nice View from the window on the Rideau Street and the Parliament building. We very much enjoyed our stay there on October 1st, 2014. No breakfast, but two steps down the street was Cora Restaurant where we had a lovely lunch.

Was this review helpful? Yes 2
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for taking the time to post an excellent review regarding your recent stay with us! Our north-facing rooms are awesome as guests can see the beautiful Gatineau Hills and all of downtown Ottawa. Once again, thank you and I look forward to hosting you again in future! Sincerely, Chris Pierce General Manager More

Mar del Plata, Argentina
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 2, 2014

What's happening with hotels all around the world? It is the 2nd time I find bed bugs in a hotel. It seems that matter is quite common lately. There were bed bugs in the sheets in our room of the Quality Hotel. The staff was correct. When I reported the problem, the porter/concierge got quickly a new room for us.... More

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor. Although an isolated occurrence, anytime a guest is not satisfied or not comfortable for any reason it becomes a top concern for all of us at the Quality Hotel, as guest satisfaction and comfort remain our number one priority. If a room is in question,... More

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 29, 2014

Nice hotel with perfect location for several attractions. Nearest neighbours is the By ward market and very close to Rideau center and the parliament hill. Nice staff and excellent breakfast at Don Cherry sports grill.

Was this review helpful? Yes 1
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 4/5 rating regarding your recent stay with us! I’m pleased you enjoyed our excellent location within a short walking distance to the majority of Ottawa’s attractions and our value for money. I will certainly pass along your kind comments regarding Don Cherry’s to the owners and their Team. Once again, thank you for your... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Quality Hotel Downtown Ottawa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Hotel Downtown Ottawa

Address: 290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Hotel Downtown Ottawa 2.5*
Number of rooms: 212
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Travelocity, Despegar.com, Otel, Odigeo, TripOnline SA, Tingo and Choice Canada so you can book your Quality Hotel Downtown Ottawa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Ottawa
Quality Hotel Ottawa

95 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (44)
Viewed
Bathroom (7)
Viewed
Room/suite (7)
Viewed
View from room (6)
Viewed
Hotel & grounds (6)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Business center/function rooms (3)
Viewed
Dining (2)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Other (39)
Hotels you might also like...
Check In Check Out
Price Your Stay