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All 66 Ottawa hotels

Quality Hotel Downtown Ottawa

2.5 of 5 Hotel   |   290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
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62%
Ranked #35 of 66 hotels in Ottawa
A recent review
5 of 5 stars reviewed 3 days ago
Mel T Castlemaine, Australia
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333 people have reviewed this hotel

Traveler rating
    84
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    84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Castlemaine, Australia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Very central to all tourist attractions. Friendly staff who willingly go out of their way to ensure their customers have a good time. Clean & very roomy rooms. Good value for money paid. Highly recommend

Was this review helpful? Yes
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, WOW! Thank you for your awesome review regarding your recent stay with us. The hotel offers clean and comfortable rooms at value-added prices in the heart of downtown Ottawa. I’m so pleased you also recognized our fantastic Team Members. Once again, thank you for your review and I look forward to hosting you again in future! Sincerely, Peter... More

Sydney, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here with my boyfriend for 4 nights in July. Elise at the front desk was very helpful at check-in. She gave us suggestions of places to visit and directions on how to get there. She was lovely. If you're looking for a well-equipped gym, this is not the place to stay. The gym is a converted guest room... More

Was this review helpful? Yes
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, It’s always a pleasure to receive excellent feedback, especially those mentioning a specific Team Member. I will certainly pass along your kind comments to Elise. Thank you once again and I look forward to hosting you and your boyfriend again on future stays in Ottawa! Sincerely, Peter Switzer Assistant General Manager More

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

I visited Ottawa alone and I reserved a room in this hotel. Good choice! Good position, clean room and not bad quality/price ratio. The only black point was the lack of acoustic insulation of room. I advise to dedicate two day to the Capital! Parlament and Market the musts!

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TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your review noting our fantastic location, our clean rooms and value for money! We are within a short walking distance to the majority of Ottawa’s attractions (museums, Parliament Hill, historic Byward Market, hundreds of restaurants, the Rideau Centre, etc.) and I’m pleased you enjoyed them over your two-day stay. I look forward to hosting you... More

Halifax, Canada
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed one night, check in was easy and quite however later hours there was a massive tourist tour group so this hotel mostly might prefer by tours. I advise you make your booking earlier days. I took bus 97 from airport to downtown it's economical if you travel alone. Hotel lobby not large but what do you need it?... More

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TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 4/5 rating regarding your recent stay with us! The hotel offers clean and comfortable rooms at reasonable prices in an awesome downtown location. For those guests who are looking to visit Ottawa attractions, we are within a short walking distance to museums, the historic Byward Market, hundreds of restaurants, the Rideau Centre, etc. Once... More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at this hotel over 15 years ago and it was nice then but it has done it's time and is in desperate need of a facelift. The first night we were in room 804. It was facing the road and we could hear all the traffic below. The windows weren't sound proof in anyway. The room was very... More

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TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your review noting our comfortable beds and accommodating, friendly Team Members! For those guests who are not accustomed to staying in downtown hotels, I do recommend our south-facing rooms to minimize any type of noise intrusion. I’m pleased our Team Members were able to move you to this side of the hotel the following day.... More

Guelph, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

OK, lets be honest...this is not the Chateau Laurier, it's a basic hotel, BASIC. If you want high end, this is not the place for you. If clean, though dated, rooms are acceptable, close to downtown at a reasonable price, try the Quality Hotel. WiFi worked well, room was clean, ( dated), bathroom and water pressure good, staff was friendly.... More

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TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your candid review! The hotel offers friendly service, clean and comfortable rooms and value for money in an excellent downtown location. With a Walk Score of 98/100, park your car and walk everywhere you want to go. Once again, thank you for your review and I look forward to hosting you again on your next... More

Gdynia, Poland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have visited this hotel allready second time with some friends. think was good deal in general. Like panorama view from my room, was satisfy about my room and service. very close to Byward Market and area around parliment. Staff were very quick during check in and later helpful

Was this review helpful? Yes
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, It’s always a pleasure to hear from our return guests and I certainly appreciate your excellent review! Our north-facing rooms have fantastic views of downtown Ottawa and the beautiful Gatineau Hills and I’m pleased you enjoyed it. Thank you also for mentioning our helpful Team Members who always endeavour to exceed guest expectations. Once again, thank you for... More

Antigonish
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is in a pretty good location, close to Byward Market. There is just about anything you might need within a two block radius. The only negative is what seemed to be a higher number of people looking for handouts on the street than I would have expected for this area. The staff was very friendly and helpful upon... More

Was this review helpful? Yes
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your review and I appreciate your kind comments regarding our cleanliness and friendly and helpful Team Members! Our downtown location is awesome – within a short walking distance of the Convention Centre, government offices, Parliament Hill, museums, the Rideau Centre, the historic Byward Market and several other attractions. Once again, thank you for your review... More

Aylmer, Canada
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Our experience at this hotel was not good. Mind you, the staff were helpful, it is walking distance to most attractions and it was not expensive. It may not have been a good choice for our family vacation but, others may find it to be fine for their needs.

Was this review helpful? Yes
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your review noting our helpful Team Members, fantastic downtown location and value for money! Although you indicated that the hotel was not a good choice for your family, I do hope you will change your mind. Please contact me directly for future reservations. Sincerely, Peter Switzer Assistant General Manager More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Pros: This hotel is within short walking distance to all the major Ottawa attractions like Parliament Hill and Byram Market, etc. There are lots of restaurants within the vicinity of this hotel. Close to grocery store; Higher floors provide good views of the city Cons: The room i got was in the small side (room with 2 double beds); Airconditioning... More

Was this review helpful? Yes
TeamQuality, Assistant General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for you review regarding your family’s recent stay at the hotel. Our central downtown location allows our guests to walk to the majority of Ottawa’s tourist attractions. The hotel does not have a pool but our Front Desk Agents can easily direct you to nearby public pools and beaches for you and your family to enjoy.... More

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Additional Information about Quality Hotel Downtown Ottawa

Address: 290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Hotel Downtown Ottawa 2.5*
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Also Known As:
Quality Inn Ottawa
Quality Hotel Ottawa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
When you stay at The Quality Hotel Downtown Ottawa you really have the best of everything - the convenience of a great location and outstanding value with comfortable and spotlessly clean guest rooms with brand new 32" LCD flat screens As the closest hotel to the University of Ottawa campus, the Quality Hotel Downtown Ottawa is also just steps away from popular attractions such as the National Gallery, the ByWard Market, Parliament Hill, Rideau Canal and Rideau Centre shopping mall, and many other tourism hot spots to enhance your experience! ... more   less 
Number of rooms
212

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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