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All 66 Ottawa hotels

Quality Hotel Downtown Ottawa

2.5 of 5 Hotel   |   290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
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Quality Hotel Downtown Ottawa
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Ranked #36 of 66 Hotels in Ottawa
A recent review
4 of 5 stars reviewed 2 days ago
larsryder
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355 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel with perfect location for several attractions. Nearest neighbours is the By ward market and very close to Rideau center and the parliament hill. Nice staff and excellent breakfast at Don Cherry sports grill.

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 4/5 rating regarding your recent stay with us! I’m pleased you enjoyed our excellent location within a short walking distance to the majority of Ottawa’s attractions and our value for money. I will certainly pass along your kind comments regarding Don Cherry’s to the owners and their Team. Once again, thank you for your... More

Toronto, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for the first time as it is not as close to my work (business trip) as I would have liked but there weren't any other hotels in Ottawa available. Perhaps this was why the hotel was so busy and resulted in some of the guests (including me) having to wait around for an early check-in.... More

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TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, It’s always a pleasure to receive reviews specifically mentioning individual Team Members and I will certainly pass along your kind comments to Samantha and Deepak! Early check-ins are not always possible, especially when the hotel is full and I appreciate your patience. Once again, thank you for your review and I look forward to hosting you again in... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was OK, parking inside the building ($20 per day), free horrible Wi-Fi, nice staff but terrible neighboohod.....I didn´t like the city at all, but the hotel was nice for the price....there is a good restaurant at the hotel too....

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TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 4/5 rating regarding your recent stay with us, especially noting our friendly Team Members, value for money and the restaurant next door. For your information – we provide complimentary fiber optic high speed internet service (1MB up / 1MB down), which is ideal for email and web surfing. In future, please do contact our... More

Rochester, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

In August, our family stayed at the Quality Hotel Downtown in Ottawa on a summer trip to visit the city. I booked the first night as a free room through the Choice Privileges program. I booked a nicer, more expensive room on the first night. I was hoping the hotel personnel would let us stay in the room the other... More

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TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 4/5 rating regarding your family’s August vacation with us! Our hotel offers our guests clean and comfortable rooms, excellent guest service, value for money pricing all in an awesome downtown location. With a Walk Score of 98/100, guests can park their cars and walk to the majority of Ottawa’s tourist attractions (Parliament Hill, historic... More

Montreal, Canada
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The title says it all, the hotel is well located, close to Byward Market, the parliament, and many other attraction, if you can have a good price for it, then it's worth it. Despite other reviews, I was quite satisfied with the service received. Staff was friendly and polite, gave us good info about places to eat and things to... More

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your review especially noting our awesome Team Members, comfortable beds, value for money and fantastic downtown location. I look forward to hosting you again in future! Sincerely, Chris Pierce General Manager More

1 review
3 of 5 stars Reviewed 1 week ago

This hotel was quite cheap $342 for 3 nights. It was clean and the beds were comfortable . There was only a pub style restaurant on the hotel so we opted to go out for our meals. Walking distance to all the attractions including the Parliament . A little bit nerve wrecking walking in and out of the hotel in... More

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TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your review noting our cleanliness, comfortable bedding and value for money! If our guests do not wish to eat in the restaurant located next to the hotel, within a five minute walk to the Byward Market there are hundreds of restaurants to choose from. For your information, the City of Ottawa is continuing with its... More

Canmore, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

I am upset about my experience, but I will try to remain as factual and entertaining in this account as I can. while still describing my feelings regarding my guest experience at this hotel. Oh yes I will. If you couldn’t give a hoot about my hurt feelings, skip to the last paragraph: graciously subtitled ***TL;DR***. I stayed here 2... More

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for taking the time to write a lengthy review regarding your recent stay with us, noting our cleanliness, comfort and excellent downtown location. Yes, we are a five minute walk to the historic Byward Market which does have hundreds of restaurants for our guests to choose from. In order to ensure all of our guests have... More

Burlington, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night... LOCATION was very important and this was a 15 minute walk to the Parliament Buildings and the Byward Market..BUT the hotel itself was dated. We had to be moved from our first room because the shower head was broken and water sprayed everywhere. Our second room was next door. The AC unit was so loud... More

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TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, Thank you for your 3/5 rating regarding your August stay with us noting our fantastic downtown location and friendly Team Members. I do sincerely apologize for the issue with your showerhead and am pleased that our Team was able to relocate you to another room. I do apologize for the carpet stain in your room – even with... More

Toronto, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great place to stay when in Ottawa , it is only a 10 minute walk to the Byward Market and close to the Rideau mall, it is right down town , and walking distance from everything really, we walk and walk all over the place , about four blocks from the Parliaments buildings and just right near... More

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, It’s always a pleasure to hear from our return guests and I appreciate your excellent review noting our cleanliness! Thank you for also describing our awesome downtown location so close to the majority of Ottawa’s attractions and other amenities. Once again, thank you for taking the time to comment, your continued patronage and I do look forward to... More

Bandung, Indonesia
Top Contributor
97 reviews 97 reviews
50 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location was my reason to choose this hotel. The hotel located in the city centre and easy to reach by public transportation. From the big shopping centre Rideau Mall only walking distance and there is a supermarket just in front of the hotel and they open early morning until midnight. the hotel room was clean, and big enough, the... More

Was this review helpful? Yes
TeamQuality, General Manager at Quality Hotel Downtown Ottawa, responded to this review

Dear Guest, I appreciate your 3/5 rating regarding your December stay with us noting our fantastic downtown location and I look forward to hosting you again on your next trip to Canada’s Capital! Sincerely, Chris Pierce General Manager More

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Additional Information about Quality Hotel Downtown Ottawa

Address: 290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Hotel Downtown Ottawa 2.5*
Number of rooms: 212
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Also Known As:
Quality Inn Ottawa
Quality Hotel Ottawa

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