We were promised a room with a Queen-sized bed, but we received a room with a regular double. We had to argue with the rude manager on duty to get what we paid for. The Location is really not bad, with Byward Market, an in-house restaurant, a 24-hour Metro Grocery Store and other shops nearby. The room was reasonably clean... more

I have no complaints about this hotel. The included hot breakfast at Don Cherry's Resturant was good. It is located just down the street from Parlament Hill and there are grocery stores and shopping malls within walking distance. more

I stayed for one evening at the Quality Hotel in downtown Ottawa on June 15th and was pleasantly surprised. I had originally booked the hotel on Hotwire (~$75CDN all in) and wasn't expecting five-stay luxury by any stretch. However, when I arrived at the hotel to check-in I was met by a very pleasant person who upgraded me to a... more

As other reviewers have pointed out, this location is a slightly rougher side of downtown than closer to the Parliament buildings and the Chateau Laurier. But contrary to some of the comments, it's hardly dangerous, and really not a problem. The Rideau Centre (shopping mall) and the Byward Market are only about three to four blocks away and the hotel... more

The area or Otttawa is very rough, many many homeless people around but I had meetings in this area so the location was good. I guess its not the hotels fault about homeless people, it just suprised me seeing that this hotel in about 1 km from Parliment hill. On to the hotel its at best OK, it was full... more

This hotel was rated a 2 1/2* ,that said, my expectations weren't very high. Personally, all I needed was a place to sleep as I wasn't there during the day. The room was small with a queen bed and small couch. No desk only a make shift table that served as a place for the coffee pot as well, T.V... more

This hotel turned out to be in an area of Ottawa that seemed a bit rough and quite unclean. At night, it seemed pretty seedy. The hotel itself was very clean. The bed and linens were amazing, luxurious. I really appreciated that after a long trip. The room was quiet, clean, good amenities, in-room coffee machine, nice view of the... more

Booked 2 nights through Priceline but arrived early and requested over phone to extended one night's stay. Was met with very very rude front desk staff who tried to charge maximum rate of $150.00 when we arrived at 2:30 am, which she did not tell us over the phone. She didn't offer or even want to use our CAA or... more

This is my second stay at this hotel in 2008 but my first review. Both trips were to attend family Weddings in Ottawa. On this trip, we arrived at the hotel at around 9pm. There were two rooms reserved for two nights, one for my girlfriend and I, the second for my parents. We checked in first and were assigned... more