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Novotel Ottawa

3.0 of 5 33 Nicholas Street, Ottawa, Ontario K1N 9M7, Canada
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Novotel Ottawa
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779 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Novotel Ottawa
See the most recent reviews
Richmond Hill, Canada
20 reviews 20 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 8, 2011

We were quite pleased with our stay at the Novotel. We had a hard time to find a reasonable room for the night on the long weekend so were pleased that we got one at the Novotel. Had two rooms , one with a king size bed and the other a sitting area and work space, a very reasonable rate.... More

Was this review helpful? Yes 2
Kingston, Canada
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 5, 2011

We booked through expedia and that was our first mistake. Apparently the info you get isn't always accurate. I asked for a room with 2 double beds on an upper floor. We weren't told at the time of booking that this wasn't possible. So we arrived at the hotel, get to the reservation desk and were told we were on... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 1, 2011

Had a couple days in the city to see the sights and attend the folk festival. Found the Novotel to be clean, serviceable, and reasonably priced given its proximity to many of the local attractions. The front desk attendants were pleasant and helpful. I'd definitely go back.

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Vancouver, Canada
Top Contributor
123 reviews 123 reviews
36 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed August 28, 2011

It was little things that added up that left me feeling like this hotel is lacking in a few areas that wouldn't be difficult to fix. The staff are a bit robotic, and the whole atmosphere is a little lethargic like everyone has had a very long summer. Construction at the entrance left one narrow doorway for people to go... More

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A TripAdvisor Member
4 of 5 stars Reviewed August 23, 2011

Very nice Novotel Hotel in a great location, close to a mall and the parliament buildings dowtown. Pro: The location + Good breakfast offering a fine hot & cold selection. Con: The ceiling of the garage under the hotel is quite low + the parking fee. PS: Check your bill. On check-out we were charged for the breakfast even though... More

Was this review helpful? Yes 1
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 18, 2011

What a great find, this was a superb hotel with great facilities and friendly staff all at a cost of £75 for four of us B&B!!!!!! Bar and pool were great and we sat out each of our three nights after returning for a few beers, sat and chatted with the bar man about baseball and football. Only slight concern... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed August 16, 2011

The carpet in the room was so dirty and musty , looked like 25 yrs old , never cleaned. The beds are small, the pillows are filled with synthetic fibre.They are like springs . Imagine that they fell off the bed often during night, guess where ? that's right, on the musty dirty carpet. The parking is impossible, if you... More

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Bowral, New South Wales, Australia
Top Contributor
136 reviews 136 reviews
77 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed August 13, 2011

Stayed a few nights at the Novotel on a work trip. The hotel is certainly very central in Ottawa, with the shopping centre across the road, and The Market only a short stroll away. Plenty of places to eat nearby, and easy to get to. Probably the only thing really lacking in the hotel is a bit of character, the... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 9, 2011

The hotel is well located for walking everywhere in Ottawa and seeing all the sights. The staff was unhelpful and unknowledgable. Both Checkin and checkout took far too long. Service in restaurant was terrible. Our server spent most of the time with friends at the bar-rude to all the restaurant patrons. There are plenty of places to eat in the... More

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Additional Information about Novotel Ottawa

Address: 33 Nicholas Street, Ottawa, Ontario K1N 9M7, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Ottawa 3*
Number of rooms: 282
Reservation Options:
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Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa

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