We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 66 Ottawa hotels

Novotel Ottawa

3.0 of 5 Hotel   |   33 Nicholas Street, Ottawa, Ontario K1N 9M7, Canada (Byward Market Area)
Hotel website
Hotel deals
Hotel amenities
Special Offer
City Getaway by Novotel
Save Saved
You added Novotel Ottawa to your Saves list
Novotel Ottawa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
73%
Ranked #29 of 66 Hotels in Ottawa
A recent review
3 of 5 stars reviewed 2 days ago
Munchees Toronto, Canada
Write a Review

743 reviews from our community

Traveler rating
    168
    369
    143
    45
    18
See reviews for
167
212
69
215
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here in early January. Needed a hotel that was close enough to downtown and the Byward Market (less than 5 minutes away)area. Other things were close Rideau Canal, Rideau mall (2 minute walk), and Parliament Hill (10 minute walk), . Check in was easy. The room was ok with simple decor. My favourite part of this hotel definitely... More

Was this review helpful? Yes
Toronto, Canada
Top Contributor
274 reviews 274 reviews
23 hotel reviews
290 helpful votes 290 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Novotel Ottawa has a good location that is an easy walk from the Byward Market and Parliament Hill. While I did not eat at the restaurant during my stay, that must also be a plus because it stayed quite crowded, even late at night during my stay. Beyond the location, the hotel property is not in tip-top shape, nor... More

Was this review helpful? Yes
Copenhagen, Denmark
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel... Fairly standard room, but nice.... The restaurant er fantastic... Had an Elk burger and Fish & chips....Both really deliscious.... The breakfast buffet was luxury....with everything fresh and there was plante to choose from....

Was this review helpful? Yes
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Merkur65, Thank you for sharing your wonderful comments about the Novotel Ottawa. I am so glad that you had a fantastic experience in our restaurant. The Albion rooms has been such a great addition to our hotel. I will pass along your kind review to our Food and Beverage department. We are looking forward to your next visit to... More

Kingston, Canada
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed two nights here in a standard kingsize room. Positives: - The price was very reasonable for downtown Ottawa and the quality of the hotel matches the price. - Clean room, comfortable beds, and a decent size. - The Byward Market is less than a 5 minute walk away, Parliament Hill less than a 10 minute... More

Was this review helpful? Yes
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear SChoir3, Thank you for taking the time to review your recent stay at the hotel. I am very happy to hear that you found your room comfortable and that you were able to take advantage of our excellent location. I am very sorry that we did not provide you with enough cream and sugar for the coffee in your... More

Warwick, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights on business early September. Great welcome by the staff and we were checked in with speed. 3 lifts available and stayed on the 6th floor. Despite a building site across the road the room was well insulated and i never heard the construction work across the way. Room was of OK standard, carpet was a... More

Was this review helpful? Yes
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear J0nB1, Thank you for sharing your thoughts about the Novotel Ottawa. It is very reassuring to hear that you received great service from both the front desk and restaurant staff. You will be pleased to know that we are in the process of planning our room renovations which will solve the issues you had with the carpet in your... More

Toronto
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Location! Situated downtown Ottawa. Everything is walking distance - Byward Market, Rideau Centre, Parliament Buildings. The staff are friendly and helpful. Parking is undergroud (note: it is a public parking parkade). The room was nice and clean. Bathroom could use some updating (the tiles were looking tired). Would definitely come back to the Novotel when visiting Ottawa.

Was this review helpful? Yes
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear busymom64, Thank you for sharing your wonderful comments about Novotel Ottawa. I am so happy that the hotel served as the perfect location for you to stay at during your trip to Ottawa. It is always a pleasure to read such positive feedback about our hotel and staff. It is wonderful guests like yourself who remind us of why... More

france
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there just one night during our trip through Ontario, and I wished we could have stayed a little bit longer. The hotel is Very well located, you can visit the whole of the city and historic centre by foot which was way easier (we just left the car in the hotel parking lot). You are closed to the... More

Was this review helpful? Yes
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear mckay_gunn, Thank you for sharing your wonderful comments about the Novotel Ottawa. It is a pleasure to read such an excellent review from a Senior Contributor. It sounds like you very much enjoyed your trip to Ottawa. I will share your review with my colleagues; I am sure it will provide them with reassurance about the hard work they... More

London, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Novotel is ideally located amongst most malls, markets and eateries. The staff are very friendly and helpful. The parking facility is a public, underground facility which is not monitored. During our stay a vehicle had it's window broken into and the glass from the window was still on the ground 2 days later. The hotel room itself was average,... More

Was this review helpful? Yes
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear C0lleenL0nd0n, I appreciate you taking the time out of your busy schedule to share your thoughts about your recent stay with us. I am very glad to hear that our staff treated you well. I apologize for not informing you that there is always a top sheet available in your closet. Or for your convenience our housekeeping staff are... More

Belleville
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in Ottawa for one night. The room was very nice and clean. The bathroom was very nice...looked like it was recently renovated. The pool is quite small. It was close to everything. We parked the car and walked everywhere.

Was this review helpful? Yes
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear k46river, Thank you for sharing your thoughts about your recent stay at Novotel Ottawa. I am very glad that you enjoyed your stay with us. It is always a pleasure to read such wonderful comments from our guests. I apologize that you found the pool to be too small. I hope that you will be happy to hear that... More

Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed for a long weekend and enjoyed our stay here. Rooms were clean and the bed was comfortable. Only two blocks from the Market and I never felt unsafe walking back to the hotel. The hotel staff was very friendly and accommodating.

Was this review helpful? Yes
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear stickman11, Thank you for sharing your wonderful comments about the Novotel Ottawa. I am very happy to hear that our staff were able to ensure you enjoyed your stay with us. It is always a pleasure to receive positive feedback from a Trip Advisor Senior Reviewer. Rafael Ballester General Manager Novotel Ottawa More

Owners: What's your side of the story?
If you own or manage Novotel Ottawa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel Ottawa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Ottawa

Address: 33 Nicholas Street, Ottawa, Ontario K1N 9M7, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Ottawa 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, ACCOR, Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Tingo, TripOnline SA, Odigeo, Otel, Venere and HotelsClick so you can book your Novotel Ottawa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa

184 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (149)
Viewed
Room/suite (44)
Viewed
Bathroom (19)
Viewed
View from room (10)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (7)
Viewed
Dining (1)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (8)
Viewed
Dining (6)
Viewed
Pool/beach area (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Ottawa with
any amenities