We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 66 Ottawa hotels

Minto Suite Hotel

4.0 of 5 Hotel   |   185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada (Byward Market Area)
Hotel website
Hotel packages
Hotel amenities
Save Saved
You added Minto Suite Hotel to your Saves list
Minto Suite Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
79%
Ranked #22 of 66 hotels in Ottawa
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 10, 2014
634Elizabeth5555 Toronto, Canada
  • Reviews (695)
  • Photos (177)
  • Prices
  • Amenities
  • Room tips (124)
  • Back to top
Write a Review

695 people have reviewed this hotel

Traveler rating
    283
    260
    94
    47
    11
See reviews for
291
116
31
144
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
There are newer reviews for Minto Suite Hotel
See the most recent reviews
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2014

Just returned from Minto Suites after staying for five nights. I had to go to Ottawa to help my son who had to undergo ankle surgery. This hotel was a perfect home away from home for both of us. The hotel is a little dated but spotlessly clean and the staff were amazing. I will definitely go back. Thank you.

Was this review helpful? Yes 1
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for your review following your stay with us. At Minto Suite Hotel, we take great pride in being "a home away from home" for our guests, and do our best to offer all of the conveniences you might need while you’re here. All of our team members from each department work hard to provide exceptional and... More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 7, 2014

We stayed in the Executive Suite on the 31st floor which was perfect for two families. The suite was spacious, comfortable and up to date. We appreciated having two full bathrooms and lots of closet space. The kids loved the pool although the hot tub and change room floors could use a vigorous cleaning. The staff at reception were friendly... More

Was this review helpful? Yes
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for your honest feedback about your recent stay at Minto Suite Hotel. I was delighted to read that you enjoyed our spacious and comfortable suites, as well as the service provided by our friendly team. I was disappointed to read that we didn’t meet your expectations in the area of housekeeping. Allow me to personally apologize... More

Ottawa
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 25, 2014

I've stayed here before I moved to Ottawa and have been recommending it ever since. Many people enjoy the suites here as they are very stylishly decorated in a classic decor and have a kitchenette which is very handy. I've also attended functions in their meeting rooms which were nice. There is a great steak restaurant in the building. Close... More

Was this review helpful? Yes
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you very much for your kind words and recommendation about our property. At Minto Suite Hotel, we take great pride in being "a home away from home", as we try to offer all of the conveniences you would need during a short or long stay, whether for business travel, or family vacations. I’ll be sure to pass... More

Ottawa, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 18, 2014

It was our first family stay at the Minto Suite Hotel. The hotel is quite nice and efficient. Check in and out were quick. Room was comfortable but dated. Exterior windows look old and cold so we kept the curtains closed most of the time. There were lots of ice built up on the inside of the windows. Bed was... More

Was this review helpful? Yes 2
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, We're so happy you and your family enjoyed your staycation with us over Family Day weekend! Thank you for your kind words about our hotel, and comfortable suites. I have shared your comment about the bathroom door, and window in your suite with our maintenance team to address immediately. Thank you again for taking the time to share... More

Toronto
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 15, 2014

I've been staying at the Minto Suites in Ottawa on-and-off for many years. It is consistently at the top of my mind when I'm looking at places to stay while in Ottawa, as I think the combination of location/space/value is one that is hard to beat. That said, it had been several years since my last stay (as I have... More

Was this review helpful? Yes
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for your review following your stay with us this month. As a returning guest, I am very happy that we are at the top of your choices when selecting a hotel in Ottawa. I was really pleased to read your comments about your suite and its features, and our welcoming staff. I also appreciate your suggestions... More

Chesterfield, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 9, 2014

As a family of 4 we had plenty of space in the 2 bedroom suite that we stayed in. The free bike hire was excellent for a day of exploring too. The staff were very friendly and helpful and it's location was just a short walk from Parliament Hill which was ideal.

Was this review helpful? Yes 1
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for your compliments about our spacious suites and friendly staff! I'm happy to hear you enjoyed being in the downtown core of Ottawa, where there are so many things to see, do and experience! Our perfect location allows guest like you to make the most of their stay in the Nation's Capital – and enjoy the... More

Toronto, Canada
Top Contributor
102 reviews 102 reviews
50 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed February 8, 2014

Booked this on a third party website... first mistake. Not blaming the hotel for this, but their 3rd party partners book the smallest rooms. We had booked a "suite", but arrived and found out it was just a room with a kitchenette. Booking for four people... well, this would not suffice. Paid $25 per night upgrade for a Superior One... More

Was this review helpful? Yes 1
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for your honest feedback about your recent stay at Minto Suite Hotel. I was disappointed to read that your booking was not what you expected, but I am happy to learn that the front desk team was able to remedy this. We take our guest’s comments to heart and in fact, are looking at updating our... More

Brampton, Canada
1 review
4 of 5 stars Reviewed February 8, 2014

Recently spent 6 nights at the Minto Suites in downtown Ottawa. Location was conveniently located in downtown Ottawa, within reasonable walking distance of my business meetings, Parliament, the Rideau Center and Byward Market, although in the winter a cab may be needed. Pros - Pool was great for getting a swim in-between meetings - Staff was friendly and helpful, and... More

Was this review helpful? Yes
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay at Minto Suite Hotel. I would like to thank you for your compliments about our pool, staff and suites, as well as letting us know about the challenge you experienced with internet service. It’s important for us to hear feedback – both good and... More

Windsor, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 31, 2014

Recently stayed at the Minto Suites (Jan17 - 20). The underground HEATED parking is a TREAT!. Check in was friendly and efficient. The room was large and very clean. One bedroom suite had 2 bathrooms, make-up vanity, 2 closets, storage room with ironing board, balcony. The kitchen is supplied with everything you will need for a light breakfast, app and... More

Was this review helpful? Yes
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for taking the time to post about your recent stay at Minto Suite Hotel. Thank you for your kind words about our spacious suites, friendly staff and location! Our location allows our guests to make the best of their stay at the Nation's Capital; just minutes away from historical sites along with restaurants, shops, and museums.... More

Boston, MA
Contributor
14 reviews 14 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed January 23, 2014

Stay somewhere else. The location is great but we went through 3 rooms before we had one that was clean. First one, smelled like beer had been spilled everywhere when we walked in. It was so overwhelming that I could not believe they wouldn't have noticed. Second room, clearly someone had jumped on the bed or pillows as it was... More

Was this review helpful? Yes 4
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for submitting such a thorough review of your recent stay. Please allow me to apologize for the housekeeping and maintenance issues you experienced during your stay. I can appreciate that you expect more from Minto Suite Hotel, and I assure you that the housekeeping and maintenance service received during your stay is not typical nor what... More

Owners: What's your side of the story?
If you own or manage Minto Suite Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Minto Suite Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Minto Suite Hotel

Also Known As:
Minto Hotel Ottawa
Minto Hotel
Minto Suite Ottawa
Hotel Minto Suite
Address: 185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Ottawa
#13 Family Hotel in Ottawa
#17 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Minto Suite Hotel 4*
Official Description (provided by the hotel):
Multistory All-Suite Hotel located near downtown shopping, business & entertainment district. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, TravelClick, Priceline, Tingo, HotelsClick, TripOnline SA, Asiatravel.com Holdings and Venere so you can book your Minto Suite Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

177 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (126)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (57)
Viewed
Bathroom (9)
Viewed
Family/play areas (2)
Viewed
View from room (7)
Viewed
Dining (9)
Viewed
Pool/beach area (1)
Viewed
2:55
Videos (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (5)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (11)

Best prices for your stay

Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Hotels.com Booking.com Travelocity
and 8 more sites!

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Ottawa #13 Family Hotel in Ottawa #17 Business Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
Multistory All-Suite Hotel located near downtown shopping, business & entertainment district. ... more   less 
Number of rooms
417

See which rooms travelers prefer

Sorry, our search service is down. Displaying the most recent room tips below.