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Minto Suite Hotel

4.0 of 5
185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada (Byward Market Area)
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Minto Suite Hotel
Ranked #13 of 61 hotels in Ottawa
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564 reviews from our community

Traveler rating
    238
    212
    70
    34
    10
See reviews for
Families
234
 
Couples
102
 
Solo
29
 
Business
109
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Nova Scotia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 8, 2013

Stayed on a weekend, check in was a breeze. Had a suite with two double beds and pullout sofa. Beds were AMAZING...so comfortable. Pullout had a very thin mattress and was hard to sleep on, the blankets for the pullout werent very nice. Im rating the sleep quality a 3 (the beds themselves were 5 star, but the pullout was... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
May 10, 2013

Dear Guest, Thank you for taking the time to post a review of your recent stay at Minto Suite Hotel. We are so pleased that you enjoyed your stay with us. Thank you for your wonderful compliments about our pool & fitness centre, location, and of course the customer service! It’s a pleasure to know that you will choose our... More

Mississauga, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 6, 2013

I stayed here in January with my fiance. I have to say, the rooms are huge compared to what you get in most hotels. We had two bathrooms, a large bedroom, a living room and kitchen, all for a reasonable price. The customer service was fairly good. I will say that the hotel is in some need of updating. The... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
May 7, 2013

Dear Guest, Thank you for taking the time to provide your feedback of your stay with us. It was a pleasure to read your comments about our spacious suites and fantastic location. Thank you for your suggestions regarding the suite furniture and because of comments like yours we are looking at updating our suite furnishings in the near future as... More

Toronto, Canada
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 4, 2013

Overall, I'd rate this hotel "average." Here's why: Pros 1. excellent customer service at the front desk. No room was ready for me when I arrived, so I was bumped into a one bedroom suite. 2. did I mention the excellent customer service? The front desk also helped me when I was unable to print my presentation in the business... More

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See 2 more reviews by Bleurussie for Ottawa
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
May 7, 2013

Dear Guest, Thank you for taking the time to provide such a thorough review of your recent stay at Minto Suite Hotel. We pride ourselves on offering inspiring stay, and I am so pleased that our team provided you with excellent customer service, as this is our number one goal. Thank you for your wonderful comments regarding our location, amenities... More

Aguascalientes, Aguascalientes, Mexico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 27, 2013

I stayed at this hotel for business reasons. Although my suite was one of standard size, it was big, and all the services worked fine. The kitchenette at the room was well equiped (and I think is functional) and there is a store just downstairs in the same building of the hotel, but to say the truth, I didn't used... More

Was this review helpful? Yes 1
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
April 29, 2013

Dear Guest, Thank you for your review following your recent stay at Minto Suite Hotel. We really appreciate you sharing your positive experience with our hotel on TripAdvisor! We are so glad you had a great and relaxing stay. We hope to have the pleasure to welcome you back soon! Sincerely, David Zaltzman, General Manager, Customer Experience - Hospitality More

Vancouver
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 26, 2013

We stayed 3 nights in a beautiful 1 bedroom suite with 1.5 bathrooms, living room, dining room, full kitchen and laundry room. The staff are exceptionally friendly and helpful and always smiling. While it is possible to prepare all your meals in your suite, we only made our breakfasts. Parliament is about a 10 minute walk away. The coffee in... More

Was this review helpful? Yes 1
See 7 more reviews by Kacenka_007 for Ottawa
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
April 29, 2013

Dear Guest, We would like to thank you for sharing your great comments with other travelers! Our team is always happy to know that our guests enjoyed their stay and the service they received. Thank you also for your suggestions regarding the suites, as with each guest suggestion we strive to put these into effect to create a more pleasing... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 24, 2013

5 of us in a 2 bed suite. Great value for what we got, but pity there's no breakfast other than room service, which is fairly expensive. Very good coffee shop in the same block though. Also a pity the WiFi was not free. Easy parking underground was fairly good value. Ok location not far from the parliament buildings. Ottawa... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
April 26, 2013

Dear Guest, Thank you for choosing Minto Suite Hotel during your stay in Ottawa. We really appreciate you taking the time to send some valuable comments about your stay at our hotel. Thank you for your compliments regarding our location and great value. For your next stay, we would like to recommend trying one of our various packages with some... More

Ottawa, Ontario, Canada
1 review
5 of 5 stars Reviewed April 23, 2013

After a fire at our house, our adjuster recommended MSH as the best place for us to stay during the many months we would be unable to live in our house. We are glad he did, as we've spent an enjoyable stress-free seven months here. With washer, dryer, kitchen, 2 TVs and virtually all life's needs available on the ground-floor... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
April 26, 2013

Dear Guest, Thank you for staying with us and sharing your feedback. It was a pleasure having you as one of our guests and we are so glad to hear that you thoroughly enjoyed your stress-free 7 month stay. I am delighted to see your comments recognizing the fine details throughout our property and I am extremely thankful to read... More

Montreal
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 8, 2013

We were in this hotel last Friday (March 5). We found our suite very nice and spacious. The beds and pillows are very comfortable. There are flat screen TVs in both the bedroom and the living room. There is also a full bathroom and a powder room. The only drawback we had that there was a kids hockey tournament in... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
April 11, 2013

Dear Guest, Thank you for taking the time in describing your stay at Minto Suite Hotel. We take great pride in providing our guests with an inspiring stay. It was a pleasure to read that you enjoyed your suite, especially our comfortable beds and pillows. Although we do charge a fee for parking and internet, we do offer packages that... More

Cambridge, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013 via mobile

Customer service, treatment and value for room were excellent, will definitely stay here again. After stay a month ago at Marriott, it was nice to visit a hotel that treat guests properly. Close to everything and with a full kitchen, it made eating easier.

Was this review helpful? Yes
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
April 11, 2013

Dear Guest, Thank you for choosing Minto Suite Hotel for your recent stay in Ottawa. We really appreciate you taking the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service. Our team takes great pride in offering our guests inspiring stays. We look forward to welcoming you back soon! Sincerely, David... More

Waterloo, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2013

Stayed for provincial hockey tournament.............the hotel is located in a great location in downtown Ottawa, walking distance to Parliament Buildings and Byward Market........the hotel is quite big and very busy when we were there. The elevators were quite slow because of the number of peple at the hotel. The room we stayed in (2 bedroom deluxe suite) was vey large... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
April 11, 2013

Dear Guest, Thank you for taking the time to write this review on our hotel. I am happy that you enjoyed your stay with us, especially our great location! Thank you for your suggestions regarding the suite furnishings. With each guest comment received we strive to put into effect those suggestions that will make our guest’s stay with us a... More

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Hotel Summarization (Beta)

What travelers say

  • Byward Market(33)
  • Room service(13)
  • Front desk staff(10)
  • Very nice(10)
  • Full kitchen(8)
  • Living room(8)
  • Great location(7)
  • Food court(6)
  • Parliament hill(6)
  • Flat screen TV(5)

Additional Information about Minto Suite Hotel

Address: 185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada
Phone Number:
Region: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Ottawa
#11 Business Hotels in Ottawa
#12 Family Hotels in Ottawa
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Multistory All-Suite Hotel located near downtown shopping, business & entertainment district. ... more   less 
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Also Known As:
Minto Hotel
Minto Hotel Ottawa
Minto Suite Ottawa
Hotel Minto Suite

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Minto Suite Hotel
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