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All 66 Ottawa hotels

Minto Suite Hotel

4.0 of 5 Hotel   |   185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada (Byward Market Area)
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79%
Ranked #22 of 66 hotels in Ottawa
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 5 days ago
Marie M Ottawa, Canada
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695 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
Montreal, Canada
Top Contributor
74 reviews 74 reviews
9 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

If felt as if staff do the bare minimum to maintain this hotel. The rooms were surfaced-cleaned but don't drop anything under the bed or couch. The patio windows were opaque witb dirt and the patio was full of cigarette butts. The beds and pillows are terrible so don't expect a comfortable rest and the couch is as hard as... More

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Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Location was ideal. The beds are comfortable, great mattress. Laundry machines were a joke. Bathroom door was broken so couldn't lock it. Very expensive for the quality but I think it comes down to location. I have to say the breakfest was exceptional...and the pool/hottub was nice.

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Toronto, Canada
Top Contributor
60 reviews 60 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

I really loved staying here. With my corporate rate, it was compareable in price to all the other business hotels in the area. But this one has a kitchenette (stove, microwave and fridge), large sitting area and TV and the hotel has a pool, fitness centre, and a terrace. Also, it is connected to a commercial building with a food... More

Was this review helpful? Yes 1
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, we really appreciate your compliments regarding our location and great value. I was pleased to read your comments about our suite and its features and how you enjoyed our pool and free wi-fi services: I hope your stay was made that much enjoyable as a result of our commitment to service. We look forward to hosting you again... More

Yellowknife, Canada
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a couple of nights while in town for work. The suite was large, a bit dated in the design (glass French doors for the bedroom) but overall it was a nice suite. The staff were friendly and helpful. Location is good - just off downtown and within walking distance of wherever you need to go.

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for staying with us and sharing feedback about your recent stay at Minto Suite Hotel. Our staff makes a true effort to go above and beyond for each and every guest, and we appreciate your acknowledgement and kind words. We look forward to welcoming you back your stay in Ottawa. Sincerely, David Zaltzman General Manager, Customer... More

Ottawa, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great location ... The room it self was perfect for a family of 5 ... 1 bedroom with 2 queens and a pull out in living room was great ... The 2 bathrooms was great with a family of 5 ... Kids loved the balcony ... The pool area was fantastic with hot tub and sauna ... It's to bad... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, I am happy to hear you enjoyed your stay with us! Our staff truly goes the extra mile for our guests, and we'll be sure to pass on your kind words to them. Our perfect location allows guests like you to make the most of their stay in the Nation's Capital. Thank you for your review and we... More

St-Lazare, Qc
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family (children 11 and 9 yrs) and I had the pleasure of staying at the Minto Suites Hotel in Ottawa for the first time during our March break. Our hotel room was very spacious and extremely clean. The room was equipped with all the necessities and comforts of home - even a Keurig machine! The kids really enjoyed the... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you very much for your honest feedback about your recent stay at Minto Suite Hotel. It is nice to know that you would not hesitate to return to Minto Suite Hotel. We are glad that your stay was made enjoyable as a result of our commitment to our service. I'll be sure to pass your wonderful comments... More

Burlington, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family of four came to Ottawa for the tail end of March Break to visit someplace we've never been before but wasn't too far from home. The Minto made our trip WAY more enjoyable than it could have been. My 8 yr. old was sad when we had to leave saying that he wanted to stay there forever! My... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, I'm happy to hear you enjoyed being right in the downtown core of Ottawa in the Byward Market, where there are so many things to see, do and experience! Our perfect location allows guest like you to make the most of their stay in the Nation's Capital – and enjoy the restaurants, shops, museums and more all within... More

Flesherton, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

We attempted to stay here but the shiny gold chairs in the lobby should be your first red flag! Then the long hair on the bathroom door and under the bathroom sink, the dried crusty stain on the blue velvet pillow on the bed. The lack of water pressure, the toilet that didn't flush. So outdated there is a telephone... More

Was this review helpful? Yes 3
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for your honest feedback about your recent stay at Minto Suite Hotel. I was disappointed to read that we did not meet your expectations and would like you to know that I have shared your comments with our Maintenance and Housekeeping team to address immediately. We take out guest's comments to heart and in fact, are... More

Malone, New York
1 review
4 of 5 stars Reviewed 5 weeks ago

Our party of seven spent the weekend in Ottawa and stayed at this property. Jacqueline really went above and beyond welcoming us and making us feel like valued guests. We were quite early, but she had the cleaning expedited on our rooms, looked up information on a parade route for us and generally made us feel welcome. Each time I... More

Was this review helpful? Yes
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for taking the time to post about your stay at Minto Suite Hotel. Our staff makes a true effort to go above and beyond for each and every guest, and we appreciate your acknowledgement and kind words. We look forward to welcoming you back for your next stay in Ottawa! Sincerely, David Zaltzman General Manager, Customer... More

Edmonton
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 11, 2014

I stayed here for one night in September 2013. This place is conveniently located and usually clean but on this occasion it wasn't. My mother and I were bagged and fell asleep right away. When I woke up in the morning I noticed a stain I hadn't the night before. It was disgusted white stain on the inside arm of... More

Was this review helpful? Yes 1
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review

Dear Guest, Thank you for staying with us and sharing feedback about your stay at Minto Suite Hotel. We take guest comments very seriously and appreciate your honesty about your experience with us. I’d like to apologize for the issues with your suite and want to let you know I’ve discussed your review with our housekeeping, and can assure you... More

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Additional Information about Minto Suite Hotel

Also Known As:
Minto Hotel Ottawa
Minto Hotel
Minto Suite Ottawa
Hotel Minto Suite
Address: 185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Ottawa
#13 Family Hotel in Ottawa
#17 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Minto Suite Hotel 4*
Official Description (provided by the hotel):
Multistory All-Suite Hotel located near downtown shopping, business & entertainment district. ... more   less 
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