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Lord Elgin

#21 of 68 Hotels in Ottawa
Certificate of Excellence
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100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
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Lord Elgin
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1,601 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Lord Elgin
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Burlington, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great stay in the heart of Ottawa and the nightlife on Elgin Street. Architecture is outstanding and service is good. I found the rooms clean and bed comfortable. I would stay here again. Friendly staff that were very accommodating with my various requests. The only negative comment would be bathrooms lack fans and the a/c is not imho sufficient enough.

Was this review helpful? Yes
Centreville, Virginia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to Lord Elgin before for other teaching assignments in Ottawa. But it has been a while. Some things never change like Elgin's front desk. There are always plenty of people available to help you out. I was surprised to see a bus unloading out front yet no line at the front desk. The bellman are always ready... More 

Was this review helpful? Yes 1
Windsor, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was very nice, fridge, coffee maker, nice bathroom very spacious. Starbucks right in the lobby made for an easy morning. Great location in the middle of everything downtown and the staff were very helpful and friendly.

Was this review helpful? Yes
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Staci K, It sounds like you had a great stay with us! We are always excited to hear what our guests enjoyed most about their stay with us so thank you for sharing! We look forward to welcoming you back again soon! Sincerely, David Smythe General Manager More 

Karalee, Australia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Contrary to expectation the room was quite large although the bathroom was quite small. An excellent night's sleep and an average breakfast. Excellent location as it was near to all the main attractions.

Was this review helpful? Yes 1
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Feathers013, We appreciate you taking the time to share your feedback and happy to hear that you had a comfortable stay! We hope to have a chance to welcome you back again soon. Sincerely, David Smythe General Manager More 

Bristol, United Kingdom
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The Lord Elgin is a good hotel on Elgin Street which is one of the main central city streets. It was very easy to find when we entered the city from the East and on arrival the valet parking and checking in was very straight forward. We had a good room at the rear of the building which had 2... More 

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DSmytheLE, General Manager at Lord Elgin, responded to this review

Thank you for taking the time to share your feedback with us Russ W. We are so glad to hear that the hotel was easy to find and that you enjoyed being able to get around the city easily to all of the local attractions. We hope to see you again when you are next in town! Sincerely, David Smythe... More 

Newark, New York
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

At the last minute we decided to spend a couple of days in Ottawa. We were happy to find a great spot at the Lord Elgin. The location is tops, very close to Parliament Buildings and 10 minute walks to several dining areas. Our porter, Frank, was very helpful in giving us advise on dining & attractions. Our room was... More 

Was this review helpful? Yes
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear markinnewark, It is really is great to hear from our guests directly! Thank you so much for taking the time to share your wonderful comments. We will certainly share your feedback with the team, who love to know when they make a stay great for our guests. We look forward to having you back again soon. Sincerely, David Smythe... More 

Washington DC, District of Columbia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Lord Elgin is a very nice, centrally located hotel. The staff are wonderful- very professional but warm and welcoming. The rooms are not terribly large nor are the bathrooms, but they are comfortable. The price? A little high and the valet parking is expensive, too. But that said, I would definitely return.

Was this review helpful? Yes
DSmytheLE, General Manager at Lord Elgin, responded to this review

Thank you for the feedback Btravele2013. It sounds like you had a great stay with us! We look forward to your return visit. Until then, safe travels! Sincerely, David Smythe General Manager More 

Kitchener, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for two nights. Hotel and room were average looking but clean and quiet. Pool was cold. Walking distance to Parliament and many restaurants. Tried Grill 41 for dinner. Service and food were average.

Was this review helpful? Yes 1
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear KaY_was_here, Thank you for taking the time to share your feedback following your recent stay with us. We will take your comments under advisement and share them with the appropriate teams. Please know that we are planning a complete renovation in the near future of all our guestrooms and hallways. We would love to have an opportunity to welcome... More 

Brampton, Canada
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my 3rd trip to Ottawa and this was the best Hotel ever. From the Bell Men Frank, Front desk to my room. I felt so comfy there. There was a letter on the desk stating that if anyone called your room and said there was a problem with you card card to hang up and contact front desk.... More 

Was this review helpful? Yes
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear deborah j, Thank you so much for taking the time to write such a wonderful review! We are always so pleased to hear that our guests enjoyed their stay with us. You have summed up some of the great features of our hotel and so glad you had a chance to experience it. Until next time, safe travels! Sincerely,... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am on a business trip to Ottawa meeting with few clients. I stayed last night at the Lord Elgin, it was perfect, the proximity to Parliament Hill, Shopping, Dinning and the hotel itself is great historic building it has the feel of old but new. The staff are friendly the food was excellent and I had a nice relaxing... More 

Was this review helpful? Yes 1
meelker, Director of Sales at Lord Elgin, responded to this review

Dear Robin; Thank you so much for the glowing review. We are delighted that you had such a great experience. We are so very fortunate to have some incredibly friendly staff with us and they will enjoy reading your comments. We hope you will stay with us again when you next visit Ottawa Best regards, Ann Meelker, Director of Sales... More 

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