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All 66 Ottawa hotels

Lord Elgin

3.5 of 5 Hotel   |   100 Elgin St, Ottawa, Ontario K1P 5K8, Canada (Byward Market Area)
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76%
Ranked #23 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Julie L Quebec, Canada
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1,226 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
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There are newer reviews for Lord Elgin
See the most recent reviews
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for one night in August 2014 and was very disappointed. What a shame that this gorgeous building, which has the potential to be a top-of-the-line luxury hotel is so poorly maintained on the inside. Carpets are stained, elevator wall panels have been keyed, the lobby has an unmistakeable stench. The bedsheets in my room were wrinkled and stained... More

Was this review helpful? Yes
meelker, General Manager at Lord Elgin, responded to this review

Thank you for taking the time to share your impressions following your recent stay with us. We are currently in the process of renovating the entire interior of the hotel, from the carpets throughout the building, to the in-room amenities, and even the wallpaper will be changed. As you know we are a large hotel, and these things can take... More

Ottawa, Canada
1 review
2 of 5 stars Reviewed 1 week ago

We were at the Lord Elgin for a wedding and it was very nice. The food at the wedding was great. The beds are a bit cold, even with the extra blanket. We parked in valet and our car has $4000 worth of damage. I am worried the trade-in value of the vehicle will be affected and it has been... More

Was this review helpful? Yes
Quebec, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Went at the Lord Elgin hotel last friday for one night only. Everything was perfect and clean. The starbuck is really busy in the morning, try to go early. I was looking for candles for my hudsband birthday and the man at the bar was very kind to give me some. Good and polite service at the desk, nice pool,... More

Was this review helpful? Yes 1
meelker, General Manager at Lord Elgin, responded to this review

I am so happy that we are able to help with your husband’s birthday celebration. After all a birthday isn’t complete without blowing a candle or two! Our staff generally keeps a pack of birthday candles on hand for this very reason. We would love to have you and your husband with us again, merci beaucoup! Cordialement, David Smythe General... More

Whitby, Ontario, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

As a family we enjoy our stay at this Hotel,we have benn to some of the top hotels in the country but ourstay here was great. The rooms were clean, beds were comgortable and the service was great.will definately recommend it to anyone and will stay there anytime i am in the area. Great work Lord Elgin keep it up

Was this review helpful? Yes 3
meelker, General Manager at Lord Elgin, responded to this review

Dear Isaac A, We are grateful for your acknowledgement of our hotel and our very friendly staff. We have such a great team that are very dedicated to providing the best service possible. It is always wonderful to hear that our guests were so pleased with their stay that they are recommending it to others. There is no higher praise!... More

Thornhill, Canada
Top Contributor
122 reviews 122 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

During our previous trips to Ottawa we stayed at Westin, Les Suites and Place Cartier. After Westin, Lord Elgin would be our second favourite. We had a room on 5th floor facing the street, which was reasonably quiet given the excitement on Elgin Street. The hotel is centrally located and we were able to find reasonable parking in a nearby... More

Was this review helpful? Yes
meelker, General Manager at Lord Elgin, responded to this review

Dear Queen_Marg0t, Thank you for your kind words, it is great to hear we are in your top 2! We are very happy with our beds at the hotel, and I can honestly say that our guests love our pillow menu. If you liked one in particular, our hotel does sell them as well. Please feel free to contact us... More

NORTH BAY, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an absolutely wonderful stay at the Lord Elgin Hotel. The Hotel is both elegant, and beautifully designed. From the front door Valet Service, the Front Desk, and the Cleaning Service (thanks Sandy), we experienced personable and friendly hospitality. Everyone not only was doing their job, but also went out of their way to make it a wonderful experience... More

Was this review helpful? Yes 2
meelker, General Manager at Lord Elgin, responded to this review

Thank you for such an amazing review! I am so pleased to hear that you had such a fantastic stay with us. We strive to give our guests the best possible service that we can, and it definitely shows how much our staff care about our patrons. Sandy has been with us for many years, and we plan to hold... More

San Antonio, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are going to be a tourist in Ottawa this is a great place to be. Ottawa is a great town to walk in, and from The Lord Elgin you have easy access to the By-ward market, the National Gallery of Art, Parliament, the Canal, etc. Parking at the hotel is valet only. At peak times, late morning, it... More

Was this review helpful? Yes 2
meelker, General Manager at Lord Elgin, responded to this review

Thank you for such a positive review, I am glad that our corner room had everything that you needed! Our Elgin Class King rooms are certainly one of our most popular room types. Ottawa is definitely a walking city, and if you need a car we are pleased to say that our taxi stand, just outside the front doors of... More

Whitby
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here a number of times while in town for business. It is very convenient to downtown and parliament. If you are in town for an event and convention centre it is about a 7 minute walk. Generally this isn't a problem, but when it's minus 40 in February worth keeping in mind. I have no complaints with the... More

Was this review helpful? Yes 1
meelker, General Manager at Lord Elgin, responded to this review

Hello 411Canuk, If you would like to bring your family to Ottawa with you, we can absolutely take care of you all! Our Parkview rooms with 2 queen sized beds can usually accommodate a family of 4 quite easily, but if not we do have a few suites that can get the job done! I am certainly that many people... More

Rugby, United Kingdom
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here while touring Canada. The hotel is past its best and rooms need a revamp as looking tired. The breakfast staff need to understand that it costs nothing to smile. The asian lady tidying tables as the most miserable person you could meet, not a good start to the day. Locations is poor and staff unhelpful.

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London, United Kingdom
Top Contributor
112 reviews 112 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago

This looks old fashioned from the outside and it is! The staff are its redeeming feature. The room we had was awful; a small room with a small bathroom. The shower was a shower head in the bath and they only provided a bar of soap, not gel. It was noisy inside the hotel. No concierge desk although the staff... More

Was this review helpful? Yes
meelker, General Manager at Lord Elgin, responded to this review

Thank you for taking the time to share your feedback following your recent stay with us. As a historic property, each guestroom has it’s own unique features and character. They are considered quite spacious compared to those you see in the UK or Europe and certain larger than many boutique hotels. We do still have baths in our guestrooms characteristic... More

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Additional Information about Lord Elgin

Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lord Elgin 3.5*
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Also Known As:
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Family Hotel in Ottawa #18 Romantic Hotel in Ottawa #20 Business Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
One of the nicest Ottawa hotels and ideally located in the heart of downtown Ottawa - directly across from Confederation Park and the National Arts Centre. The Lord Elgin Hotel - steps away from the Rideau Canal, Ottawa Congress Centre, Parliament Buildings and the Ottawa Rideau Centre.Guestrooms reflect Ottawa's elegance. From the tall picture windows, bold tulip inspired artwork, to Biedermeier style luxury furnishings, you cannot help but feel pampered. Ottawa hotel guests enjoy the lap pool with adjoining whirlpool, sauna and fitness. ... more   less 
Number of rooms
355

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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