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Lord Elgin

3.5 of 5 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
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Certificate of Excellence 2014
Lord Elgin
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Lord Elgin
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1,315 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed in countless hotels and motels. I finally had a chance to stay at the Lord Elgin in Ottawa. I found the location to be excellent for Ottawa. It was quick to get in and out. The valet service was excellent. The staff were on the ball. The facilities had everything I was looking for. The whole facility... More

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Albany, New York
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I spent Canadian Thanksgiving 2014 at Lord Elgin. Staff was extremely helpful, friendly and courteous. The premises are clean and well groomed with a fine restaurant to boot. Rooms are comfortable and moderately sized - meaning, not terribly cramped but not spacious, either; adequate. Location is so central that the car can be left parked. Most places... More

Was this review helpful? Yes 3
Ottawa, Canada
Reviewer
3 reviews 3 reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We would like to mention the restaurant - Grill 41. We go to many restaurants around the city but we go to the Grill 41 most often as we find the ford is excellent allways tasty, well prepared and attractively presented. Also very important is the service. We find everyone is so friendly and helpful. And in particular we would... More

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was in Ottawa for a conference and roomed with a colleague. She made the hotel reservations, so I was unaware of where we were staying. Upon arrival I was pleasantly surprised. On the outside, the Lord Elgin is a beautiful stone building. Inside, the atmosphere at the Lord Elgin is old school. It is a luxurious, center city hotel.... More

Was this review helpful? Yes 3
DSmytheLE, General Manager at Lord Elgin, responded to this review

I am happy to hear that it was a good surprise Lauri D! Those are certainly the best kind! Frank is an outstanding valet and ambassador of our hotel. We pride ourselves on offering the best possible service that we can, and I know I can trust Frank to wow our guests at every turn. We are very lucky and... More

Winnipeg, Canada
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a problem with our previous hotel and managed to get a room at the Lord Elgin at the last minute, so we paid a higher room rate than we would have had we booked earlier. We had the room for 2 nights and it was fine. The Lord Elgin is an older-style downtown hotel and back when it... More

Was this review helpful? Yes 3
DSmytheLE, General Manager at Lord Elgin, responded to this review

I am happy to hear that you enjoyed your stay with us Kent M! Like you, many of our guests adore our location and the ease of access that it gives you to all the most popular of attractions in the downtown core. You might find our Elgin Class King rooms more comfortable as they are larger than our other... More

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After a lot of research and this being one of our few visits to Ottawa we decided on dining at Grill 41 in the Lord Elgin. We were NOT disappointed! The service and atmosphere and whole experience exceeded my expectations. The steak was excellent and so was the wine and service. This is a place I would like to return... More

Was this review helpful? Yes 4
DSmytheLE, General Manager at Lord Elgin, responded to this review

MsFarzie is sounds like you had a fabulous time in our restaurant! We would love to have you stay with us the next time you are in town. Until next time, safe travels! Regards, David Smythe General Manager More

Ottawa, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Grill 41 this place is as good as everyone says, staffs are excellent, chefs comes out & say hello. From manager to servers were smiling ready to served you.One of the best place in ottawa. Just go & visit its always full!

Was this review helpful? Yes 5
DSmytheLE, General Manager at Lord Elgin, responded to this review

I am delighted to hear that you enjoyed our Grill 41 restaurant! I do hope you will come back and try our holiday menu in December. Bon appetit! David Smythe General Manager More

Ottawa
Top Contributor
132 reviews 132 reviews
29 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed 1 week ago

The Lord Elgin is an Ottawa landmark and looks like a 5-star hotel. In the past it was luxurious, and still has the building and lobby that looks the part. The rooms, even the upgraded ones, are fairly dated (not in a historical sense). Pluses: The bed and bedding is extremely comfortable, full credit for this. Excellent location and exterior.... More

Was this review helpful? Yes
DSmytheLE, General Manager at Lord Elgin, responded to this review

Thank you J P for sharing your impressions following your recent stay with us. We will be continuing the renovations of the upper floors of the hotel in the coming months. The lobby was just the first step. The hallways on the guest floors, as well as the guestrooms, will be completely renovated and updated. We are still getting the... More

Ontario, Canada
Top Contributor
57 reviews 57 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I love Ottawa but this was my first time staying in a hotel as I have always stayed with family. I was here for a sales meeting and my first impression was lovely. Grand entrance, enthusiastic bellmen and very friendly front desk staff. My room was on the 3rd floor and felt like it may have been a smoking room... More

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DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Hawaii2009for3, Thank you for taking the time to share your feedback and impressions following your recent stay with us. Each room in the hotel has a unique layout, as we have to work within the original design of the building. The rooms are all a little different from each other and many of our patrons agree with us that... More

victoria
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When I booked this Hotel I took care to request a park view room. We had a three night stay. It was my daughter's first visit to Ottawa and I wanted it to be special. Our trip did not start well. Our flight from Vancouver was held up on the tarmac for over 2 hours so I emailed the hotel... More

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Additional Information about Lord Elgin

Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lord Elgin 3.5*
Number of rooms: 355
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Also Known As:
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa

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