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All 66 Ottawa hotels

Lord Elgin

3.5 of 5 Hotel   |   100 Elgin St, Ottawa, Ontario K1P 5K8, Canada (Byward Market Area)
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Lord Elgin
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77%
Ranked #21 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Amandatrip Seattle
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1,162 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
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Seattle
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a Park View 2 queen bed room that was fine. It wasn't glorious, but it seemed clean and we loved the location (easy walking to sight seeing and museum and lots of great restaurants). Water pressure was great and the front desk staff was friendly. On the down side, there is only one small window in the room... More

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meelker, Director of Sales at Lord Elgin, responded to this review

Thank you for taking the time to share your impressions following your recent stay with us. We are delighted to hear you enjoyed your time in Ottawa and found out location was ideal for you. We apologize for the windows. Ironically, the windows are being washed this coming week. The internet was having some issues last week. They have since... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

It is the best hotel in Ottawa. It is very close to many sight seeings. You can see all the historical monuments and museums just on foot. The hotel has also many amenities , e.g. Pool, Saouna, jacuzzi!!! The personnel and reception are very helpful. A business center for a surfing to the Internet is also available. Every morning I... More

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meelker, Director of Sales at Lord Elgin, responded to this review

Dear Mata-Maria; Thank you so much for the lovely review of your recent stay with us. We are delighted to hear you enjoyed your time in Ottawa. The ceremonial guard that marches by each day in the summer is so lovely. I never tire of hearing their band play each morning en route to the hill and then back again.... More

Tecumseh
Top Contributor
78 reviews 78 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed 6 nights. The room was a standard and comfortable room, so there is nothing unusual or extraordinary to report. The staff was very courteous, especially the valet parking staff. More than accommodating. The on-site restaurant was, to our thinking, average. Don't try to get a night cap however, last call was at 11:15 PM each night that we were... More

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meelker, Director of Sales at Lord Elgin, responded to this review

Thank you for your feedback. We are delighted to hear you enjoyed your stay and took in some of the best of Ottawa. The light show on Parliament is spectacular! Our bar does often stay open later than 11:15 typically. We did close earlier on a few nights due to some servicing that was being done in the bar area.... More

Toronto, Canada
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Good location. Room is clean and reasonably well-equipped but not very large and the bed wasn't the most comfortable. Front desk staff were pleasant and efficient! I would only stay here again if the rate was a real deal. Wifi was reasonably quick but really flaky within the room on 10th floor

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meelker, Director of Sales at Lord Elgin, responded to this review

Thank you for taking the time to share your feedback. We are happy to hear you found the location good and the service both pleasant and efficient. Our housekeeping staff get high marks typically for the care they give to our hotel. Many of them have been with us for over 20 years. We do pride ourselves on good value... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Took the family to this hotel due to proximity of all sightseeing activities. Room was very clean and good. It's location gave the kids a chance to see the band for Changing of the guards ceremony right in front of our window. Restaurant in the hotel was very convenient and offered a very complete breakfast bar. I recommend this place... More

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meelker, Director of Sales at Lord Elgin, responded to this review

We appreciate the time it takes to share your feedback and are delighted to hear you enjoyed your time in Ottawa with your family. The location is wonderful and I love the energy that is always at our doorstep. The Ceremonial Guard has marched by our hotel for years - a long standing tradition! We hope you and your family... More

Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked this hotel from hotels.com . The price was high but with the location and availability I thought it would be worth it. The room is very small, they don't have Many channels to watch and expect to pay an addittional 31.64 per night. for parking. Really hotel.com should have mentioned the parking fee. When I asked about parking... More

Was this review helpful? Yes 1
meelker, Director of Sales at Lord Elgin, responded to this review

Thank you for your review and positive feedback. I did recheck our listing on Hotels.com and the price for parking is listed there. I do apologize however for the attitude you received. It was surely not intentional. Our rooms are quite variable in dimensions as historic hotels are. We do hope you can return to sample some of our other... More

Charlottetown, Canada
Top Contributor
99 reviews 99 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed in the hotel for three nights, room was comfortable and clean. Modern amenities. Staff is friendly and helpful. Ambience is ok. food is ok... Ask for a room at theback of hotel as it tends to be quiter.

Was this review helpful? Yes 2
meelker, Director of Sales at Lord Elgin, responded to this review

Thank you so much for the great feedback. We are so glad to hear you enjoyed your room and the service while you were with us. We do hope we will have the chance to welcome you back again. Kind regards, Ann Meelker Director of Sales & Marketing LORD ELGIN HOTEL More

Glos UK
Top Contributor
72 reviews 72 reviews
41 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good hotel,handy to have Starbucks attached to hotel so if you want a quick breakfast pop down and take it back to room where you have a coffee machine of your own! Nice swimming pool for early morning swim, was quiet. Good position hotel, clean and friendly staff. FreeSafe boxes in reception. Good aircon.

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meelker, Director of Sales at Lord Elgin, responded to this review

We greatly appreciate your thoughtful review and positive comments, particularly from someone so well travelled (Top contributor). We are blessed to have Starbucks on site. I am a fan, so spoiled that I can have my latte each morning. We would love to have the opportunity to welcome you back again when you return to Ottawa. Thank you again, Ann... More

meteghan River
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Lord Elgin 3 nights. We were on the 6th floor and fhe room was confortable and relatively quiet.There was a frigidaire in the room which is a plus. Wi Fy is a little complicated since you a to reboot everytime before using it. There is a restaurant in the hotel and the food is excellent if... More

Was this review helpful? Yes 2
meelker, Director of Sales at Lord Elgin, responded to this review

Thank you so much for your review. We are so happy to hear you enjoyed your room and found the location to be great for getting around. When our hotel was built in 1941, they did not build underground parking at that time. Our valet staff park in a building right next to us, so while it is not immediately... More

Kingston, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night on a business trip in July. Room was clean and quiet, which is exactly what I needed. Unfortunately the bed was hard and very uncomfortable. Staff were polite and helpful. Valet parking overpriced and acces to the car was cumbersome. Would stay there again but would want to check the bed first.

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Additional Information about Lord Elgin

Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lord Elgin 3.5*
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Also Known As:
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Family Hotel in Ottawa #18 Romantic Hotel in Ottawa #19 Business Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
One of the nicest Ottawa hotels and ideally located in the heart of downtown Ottawa - directly across from Confederation Park and the National Arts Centre. The Lord Elgin Hotel - steps away from the Rideau Canal, Ottawa Congress Centre, Parliament Buildings and the Ottawa Rideau Centre.Guestrooms reflect Ottawa's elegance. From the tall picture windows, bold tulip inspired artwork, to Biedermeier style luxury furnishings, you cannot help but feel pampered. Ottawa hotel guests enjoy the lap pool with adjoining whirlpool, sauna and fitness. ... more   less 
Number of rooms
355

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