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Lord Elgin

#19 of 68 Hotels in Ottawa
Certificate of Excellence
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100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
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1 room 1 guest
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Lord Elgin
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1,657 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (382)
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All months
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just stayed at the Lord Elgin Aug 28-30, staff was fantastic, beds were super comfortable, room was clean and the hotel was perfectly located in walking distance to Parliament Hill, Byward Market, Rideau Centre etc. The only negative was the view from our room was a parking lot so next time I would request a room facing the park across... More 

Was this review helpful? Yes 2
Ottawa, Canada
Level Contributor
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

I arrived to my room with some gifts waiting for me 1. Muffins. Not freshly baked muffins but some left on the floor from previous users 2. Dust. Dust everywhere and I'm allergic to dust so it was awesome. Especially since the phone and alarm clock right beside my bed was covered in it. I turned the hair dryer on... More 

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Kingston, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Hotel was a great deal. Very clean and located in a great spot to base your visit to Ottawa on. The hotel was immaculate and the staff very friendly. Valet parking is available but a little pricey. Park across the street if you want to park yourself and save a bit of $. Overall hotel was excellent, can't wait to... More 

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a centrally located hotel in Ottawa and is within walking distance of Parliament Hill as well as a right across the street from Confederation Park which is a beautiful place to take a nice walk. You are also within walking distance of the War Memorial and Tomb of the Unknown Solider. The hotel is clean; nice rooms; great... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Location was perfect. Walking distance to everything ! Parking was an extra $30 per day but worth it in my opinion to be right down down. The staff were friendly and helpful and the rooms were clean. Pool was a bit cloudy and a touch on the cold side but the kids didn't seem to mind. Would definitely stay there... More 

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Trois-Rivieres, Canada
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Slept at the Lord Elgin last Saturday nite. Although check-in was long (we were there for the Mini Invasion Rally) staff were very polite and got the job done. Hotel is well located and walking distance to all major attractions in downtown Ottawa. Room was appointed and bed was comfortable. The blinds in the washroom were a bit beat-up, but... More 

Was this review helpful? Yes 1
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear RoadWarrior98, Thank you so much for taking the time to share your comments from your recent visit. I am pleased to hear that you had a comfortable and enjoyable stay and we had a wonderful time hosting the Mini Invasion group! I am happy to let you know that we are planning a renovation of the hotel rooms in... More 

1 review
2 of 5 stars Reviewed 1 week ago

While the hotel does have historic character, the rooms are small, beds are rock hard and it takes 5 approximately five minutes of running the shower for the hot water to arrive. The front desk attendant that I spoke to was rude and visibly unhappy with her role.

Was this review helpful? Yes
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Brendan O, Please accept my sincere apologies for the frustrations you have suffered during your stay. I assure you that we take customer service seriously and make a concerted effort at making everyone feel at home. We will take all your feedback we receive under advisement in an ongoing effort to better our services. Sincerely, David Smythe General Manager More 

Jerusalem, Israel
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good hotel to see and experience the heart of Ottawa. Valet parking will cost $30 per day but if one fits this into a budget, there is no need for a car. A true vacation. The Cenotaph with changing of the guard, is almost across the street. Parliament as well and regular light shows projected on the... More 

Was this review helpful? Yes
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear SLWS5775, Thanks for the great review - we're glad you found us! I am pleased to hear that you had a relaxing vacation and that you got to experience some of the great events Ottawa has to offer. We hope that you will have a chance to visit us again! Sincerely, David Smythe General Manager More 

London, Ontario, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Just recently stayed at the Lord Elgin in Ottawa. Great location and very nice hotel. The room was very spacious and everything worked exactly as it should. It was also very clean and the bed was very comfortable. Free Wi-Fi included with room. Cost of the room was great value, although you may pay more depending on how you book... More 

Was this review helpful? Yes
DSmytheLE, General Manager at Lord Elgin, responded to this review

Thank you for the feedback LondonTraveller703, it sounds like you had a great stay with us! I am pleased to hear that you enjoyed the location and the clean and comfortable room during your stay. We look forward to your next stay with us, until then, safe travels! Sincerely, David Smythe General Manager More 

Battleford, Canada
Level Contributor
197 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 1 week ago

We (two young at heart grandparents and our 19 year old granddaughter) stayed five nights at the Lord Elgin and have nothing but positive comments to make about it and our stay. The room was just fine. The beds were comfortable, The AC worked well in the 30 degree heat of the week. The staff were pleasant, responsive and helpful.... More 

Was this review helpful? Yes
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Reklaw252, Thank you so much for the kind words! That's great to hear that you enjoyed your stay with us so much and that you will be back. We always enjoy hearing from our guests directly and what they enjoyed about their time here. We look forward to welcoming you back next time! Sincerely, David Smythe General Manager More 

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