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All 66 Ottawa hotels

Lord Elgin

3.5 of 5 Hotel   |   100 Elgin St, Ottawa, Ontario K1P 5K8, Canada (Byward Market Area)
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77%
Ranked #21 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
steveandgerry Inverness, United Kingdom
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1,214 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (267)
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English first
Inverness, United Kingdom
Top Contributor
93 reviews 93 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

Only had one night stay on way to Arctic but wished we could have stayed longer. Hotel in good position, close to everything, and staff very helpful and friendly. Room we had was on the front, but not noisy. Lots going on around and about and park within walking distance. Great impression of Ottowa. Bathroom a bit on the small... More

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed here for one night in August 2014 and was very disappointed. What a shame that this gorgeous building, which has the potential to be a top-of-the-line luxury hotel is so poorly maintained on the inside. Carpets are stained, elevator wall panels have been keyed, the lobby has an unmistakeable stench. The bedsheets in my room were wrinkled and stained... More

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Ottawa, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

We were at the Lord Elgin for a wedding and it was very nice. The food at the wedding was great. The beds are a bit cold, even with the extra blanket. We parked in valet and our car has $4000 worth of damage. I am worried the trade-in value of the vehicle will be affected and it has been... More

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Quebec, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Went at the Lord Elgin hotel last friday for one night only. Everything was perfect and clean. The starbuck is really busy in the morning, try to go early. I was looking for candles for my hudsband birthday and the man at the bar was very kind to give me some. Good and polite service at the desk, nice pool,... More

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Whitby, Ontario, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

As a family we enjoy our stay at this Hotel,we have benn to some of the top hotels in the country but ourstay here was great. The rooms were clean, beds were comgortable and the service was great.will definately recommend it to anyone and will stay there anytime i am in the area. Great work Lord Elgin keep it up

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Thornhill, Canada
Top Contributor
109 reviews 109 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

During our previous trips to Ottawa we stayed at Westin, Les Suites and Place Cartier. After Westin, Lord Elgin would be our second favourite. We had a room on 5th floor facing the street, which was reasonably quiet given the excitement on Elgin Street. The hotel is centrally located and we were able to find reasonable parking in a nearby... More

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meelker, General Manager at Lord Elgin, responded to this review

Dear Queen_Marg0t, Thank you for your kind words, it is great to hear we are in your top 2! We are very happy with our beds at the hotel, and I can honestly say that our guests love our pillow menu. If you liked one in particular, our hotel does sell them as well. Please feel free to contact us... More

NORTH BAY, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had an absolutely wonderful stay at the Lord Elgin Hotel. The Hotel is both elegant, and beautifully designed. From the front door Valet Service, the Front Desk, and the Cleaning Service (thanks Sandy), we experienced personable and friendly hospitality. Everyone not only was doing their job, but also went out of their way to make it a wonderful experience... More

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meelker, General Manager at Lord Elgin, responded to this review

Thank you for such an amazing review! I am so pleased to hear that you had such a fantastic stay with us. We strive to give our guests the best possible service that we can, and it definitely shows how much our staff care about our patrons. Sandy has been with us for many years, and we plan to hold... More

San Antonio, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you are going to be a tourist in Ottawa this is a great place to be. Ottawa is a great town to walk in, and from The Lord Elgin you have easy access to the By-ward market, the National Gallery of Art, Parliament, the Canal, etc. Parking at the hotel is valet only. At peak times, late morning, it... More

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meelker, General Manager at Lord Elgin, responded to this review

Thank you for such a positive review, I am glad that our corner room had everything that you needed! Our Elgin Class King rooms are certainly one of our most popular room types. Ottawa is definitely a walking city, and if you need a car we are pleased to say that our taxi stand, just outside the front doors of... More

Whitby
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I've stayed here a number of times while in town for business. It is very convenient to downtown and parliament. If you are in town for an event and convention centre it is about a 7 minute walk. Generally this isn't a problem, but when it's minus 40 in February worth keeping in mind. I have no complaints with the... More

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meelker, General Manager at Lord Elgin, responded to this review

Hello 411Canuk, If you would like to bring your family to Ottawa with you, we can absolutely take care of you all! Our Parkview rooms with 2 queen sized beds can usually accommodate a family of 4 quite easily, but if not we do have a few suites that can get the job done! I am certainly that many people... More

Rugby, United Kingdom
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here while touring Canada. The hotel is past its best and rooms need a revamp as looking tired. The breakfast staff need to understand that it costs nothing to smile. The asian lady tidying tables as the most miserable person you could meet, not a good start to the day. Locations is poor and staff unhelpful.

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Additional Information about Lord Elgin

Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lord Elgin 3.5*
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Also Known As:
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Family Hotel in Ottawa #18 Romantic Hotel in Ottawa #19 Business Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
One of the nicest Ottawa hotels and ideally located in the heart of downtown Ottawa - directly across from Confederation Park and the National Arts Centre. The Lord Elgin Hotel - steps away from the Rideau Canal, Ottawa Congress Centre, Parliament Buildings and the Ottawa Rideau Centre.Guestrooms reflect Ottawa's elegance. From the tall picture windows, bold tulip inspired artwork, to Biedermeier style luxury furnishings, you cannot help but feel pampered. Ottawa hotel guests enjoy the lap pool with adjoining whirlpool, sauna and fitness. ... more   less 
Number of rooms
355

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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