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All 66 Ottawa hotels

Lord Elgin

3.5 of 5 Hotel   |   100 Elgin St, Ottawa, Ontario K1P 5K8, Canada (Byward Market Area)
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Lord Elgin
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77%
Ranked #19 of 66 hotels in Ottawa
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
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1,062 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great room, comfortable and clean. Pool was clean and inviting. The restaurant "Grill 41" excellent food great service ( breakfast and dinner). Housekeeping staff very friendly and accommodating. Front desk staff helpful and friendly. We enjoyed our stay would recommend this hotel to others, plan to return.

Was this review helpful? Yes 6
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Booked Churchill Suite on 11th floor during Ottawa off-season for business purposes at $270 per day (it was the most expensive option at the time). This is the second time I have stayed at the Lord Elgin and the first time in a large suite. Great location in Downtown Ottawa in proximity to restaurants and attractions. Friendly front staff. Excellent... More

Was this review helpful? Yes 1
meelker, Director of Sales at Lord Elgin, responded to this review

Thank you for writing such a comprehensive review following your recent stay with us. We are delighted to hear the service was excellent and you enjoyed the location and found the hotel to of good value and very clean. We are right now working with a designer to update our room décor and furnishings. We have started with our lobby... More

Toronto, Ontario, Canada
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for three nights in early March. Comfortable room, very clean and well appointed. Helpful front desk staff. Centrally located and within walking distance to most attractions. If you ask the locals everything is within a 25 minute walk. Restaurant is only ok. Had breakfast three all three days. Standard overpriced buffet fare. Would go back.

Was this review helpful? Yes 1
meelker, Director of Sales at Lord Elgin, responded to this review

Stacey, we are delighted to hear you enjoyed your stay in March. Our staff are wonderful and truly go out of their way to be helpful. We are indeed blessed with a great location as well. We have discussed your comments regarding breakfast and some changes are being made to our offerings. We have had some great reviews lately for... More

Edmundston, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is the second time using the hotel. Both times have been a good experience. Beds are comfortable and the staff are very helpful. Rooms are well appointed and there is lots of hot water. Meeting facilities were good. Food was good quality and very tasty. Close to Parliament Hill and lots of great restaurants within a reasonable walk, The... More

Was this review helpful? Yes 1
meelker, Director of Sales at Lord Elgin, responded to this review

We are so grateful for the lovely review and happy to hear your recent stay was enjoyable. I have just purchased another one of our beds and love it, so have to agree with you on bed comfort. We have a great team. Thank you for noticing! We look forward to welcoming you back again soon. With best regards, Ann... More

Toronto, Canada
Contributor
18 reviews 18 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at The Lord Elgin for 2 nights with my husband and teenage daughter during Winterlude. The location was perfect - immediately across the street from Confederation park and a very short walk to the parliament buildings, and about 10 minutes walk to Byward Market. We had a corner Parkview King room and our daughter had a twin cot... More

Was this review helpful? Yes
meelker, Director of Sales at Lord Elgin, responded to this review

We are delighted to hear you enjoyed your 'Winterlude' stay with us. We are in the perfect spot to enjoy the best of Winterlude, being just a block from the Rideau Canal and across from Confederation Park. Thank you as well for recognizing the excellent value. We hope you will be able to come back again when you next are... More

cheltenham England
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed on the 10th floor and right from the assistance getting the luggage in to leaving it was a great experience. I cannot praise the staff enough including the lady who sorted my room, she was joy to talk to each day. I embraced the Eco room philosophy and if I had remembered to put my sign outside my door... More

Was this review helpful? Yes 1
meelker, Director of Sales at Lord Elgin, responded to this review

What a lovely review! Thank you. We are so happy to hear you enjoyed your stay in March and found our beds to be comfy. Our staff love to receive such reviews with praise. They are a great team! We are quite flexible with late checkouts, unless we have a full house coming in, which was likely the case when... More

Toronto, Canada
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights at the hotel, which meant we were eligible for a slightly discounted rate. We were two adults in a double queen room. The entire hotel is non-smoking. The Lord Elgin is in a great location, very central to all the downtown sites and within walking distance of: NAC, Parliament Hill, Rideau Canal, Byward Market, U of... More

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Perth, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When things get tough and you don't want to travel too far from home,you look/book local. We did nd we were so glad we did. The staff at the Lord Elgin were more than helpful. They nade the "human battery recharge" an excellent experience. Reservation was easy and helpful. I wasnt sure about a wine selection for our resonably priced... More

Was this review helpful? Yes 6
meelker, Director of Sales at Lord Elgin, responded to this review

We so appreciate your feedback and delighted to hear you enjoyed your getaway. Our staff will be so happy to read your comments; they provide such a boost to their day. We hope you can come back again soon. Best wishes, Ann Meelker Director of Sales & Marketing LORD ELGIN HOTEL More

Nottingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were only in Ottawa 3 days and to be honest I might have had time to get disappointed with this hotel if we'd been there any longer. The hotel itself is a lovely grand building but is a little dated in terms of the room decor, the bedroom was a little strange as there was too much being squeezed... More

Was this review helpful? Yes 1
meelker, Director of Sales at Lord Elgin, responded to this review

Thank you for taking the time to review the Lord Elgin. We are delighted to hear you enjoyed the service provided while with us. Our staff has received a number of awards for service and we are very proud of them. We are working with designers now to refresh our guestrooms and I am excited with the plans. We do... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Could not ask for a better location!! We had a view of the park, during wintelude lots to see outside the window! Very comfortable room, it was my birthday and the hotel sent a card and truffles to our room before we arrived to our room - very nice touch! Lobby could use some upgrading; however we had a very... More

Was this review helpful? Yes 3
meelker, Director of Sales at Lord Elgin, responded to this review

We are so happy to hear you enjoyed your time with us over Winterlude What a great time of year and we love the energy surrounding us during this festival. We have just updated all of our lobby furnishings and lighting is on it's way. We love the new look. Still a few touches to go before we are done,... More

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Additional Information about Lord Elgin

Also Known As:
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Ottawa
#16 Business Hotel in Ottawa
#20 Family Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lord Elgin 3.5*
Official Description (provided by the hotel):
One of the nicest Ottawa hotels and ideally located in the heart of downtown Ottawa - directly across from Confederation Park and the National Arts Centre. The Lord Elgin Hotel - steps away from the Rideau Canal, Ottawa Congress Centre, Parliament Buildings and the Ottawa Rideau Centre.Guestrooms reflect Ottawa's elegance. From the tall picture windows, bold tulip inspired artwork, to Biedermeier style luxury furnishings, you cannot help but feel pampered. Ottawa hotel guests enjoy the lap pool with adjoining whirlpool, sauna and fitness. ... more   less 
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