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Lord Elgin

#18 of 69 Hotels in Ottawa
Certificate of Excellence
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100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
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Lord Elgin
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1,923 Reviews from our TripAdvisor Community

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Burlington, Ontario
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at the Lord Elgin quite a few times now, both as a couple and as a family. It is perfectly located, within walking distance to everything you would want to see/do. Especially this past Winterlude, where the canal was closed due to warm temperatures, the location was perfect for skating at City Hall on the Rink Of... More 

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Helpful?
Thank nataliecD4254NL
Ottawa, Ontario
1 review
4 of 5 stars Reviewed 3 days ago NEW

Big rooms. Double queen beds are comfortable. In house restauramt, food is just amazing and tasty. Only wish they offer free bottle water. The view of the park is great. Its location to Places for tourist is great.

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Thank edsa2006
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel, well located with starbucks in it. It is pet friend which is nice the only thing is that rooms are a little outdated (maybe just got an old one for getting it with miles) but overall experience was great

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Thank Jose P
Victoria Capital Regional District, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I travel to Ottawa regularly for meetings of a national board. We generally stay at the Lord Elgin hotel. I have always had good service, no matter what my request, and any issues were dealt with efficiently. It is a pleasure to stay in a hotel that offers so many amenities including the gym. It is often hard to find... More 

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Thank HeritageHelen
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay at the Lord Elgin at least twice a year on business and it is consistently great. The rooms vary in size but they are always clean and the beds are excellent for comfort. The reception and bell staff are consistently respectful and kind and helpful. Room service is fast and consistently yummy. The restaurant and bar are also... More 

Helpful?
Thank SaskFlyer2010
Montreal, Canada
Level Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I have stayed 1 night week end for Mini Canada event It took for ever for check in because of that event and the people arriving same time Hotel offered at a discount for that event Room ok nothing excited and look tired, did not really sleep good Location good downtown I have not used any other facilty If I... More 

Helpful?
Thank Sunseeker_mtl
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

Picked the hotel for its location to Winterlude and was not disappointed. Having said that, many other hotels sufficed as well. The parking valet staff were very friendly as was the check in staff. I liked the hotel as it was older and somewhat regal - had an feeling of class about it. I reserved an upgrade King room that... More 

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Thank Steve T
Ottawa, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed from Jan 29 to Feb 1 2016 and the staff was so friendly and helpful. The room was very clean and comfortable. Its location to many things was very good. I like this hotel and recommend it. I would like to visit again in the summer.

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Thank James D
Kingston, Ontario
1 review
4 of 5 stars Reviewed 1 week ago

Excellent hotel with friendly, accommodating staff. Have stayed here multiple times and never disappointed. I even got upgraded to a larger room for no particular reason. Shower was cold the first night but staff responded immediately and fixed the issue.

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Helpful?
Thank rtbickne
DSmytheLE, General Manager at Lord Elgin, responded to this review

Thank you so much for the review rtbickne! We love to hear from guests what they enjoy most about their stay with us, and you have neatly summed it up in just a few sentences. We look forward to welcoming you back again soon! Sincerely, David Smythe General Manager More 

Thunder Bay, Ontario
1 review
5 of 5 stars Reviewed 2 weeks ago

Just a very nice hotel with excellent staff and beautiful surroundings. It's history, as explained by sales manager Andrew Horsfield, that was a truly Canadian story. Best of all it was in the middle of everything and we really felt that we were in the heart of Ottawa.

Review collected in partnership with this hotel

Helpful?
Thank bdangelo
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear bdangelo, It really is great to hear from our guests directly! It sounds like you really enjoyed your stay and were able to take advantage of our prime location in the downtown core of Ottawa. We hope to see you the next time you are in town! Best regards, David Smythe General Manager More 

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