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Lord Elgin

#18 of 68 Hotels in Ottawa
Certificate of Excellence
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100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Best prices for: 1 room 1 guest
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Lord Elgin
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Lord Elgin
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1,483 reviews from our community

Traveler rating
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    608
    241
    75
    31
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado Springs, Colorado
Top Contributor
78 reviews 78 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed at Lord Elgin several times during business trips to Ottawa. The location is great (walking distance to all my work locations and to lots of shops and restaurants). The rooms vary quite a bit in size, as do the bathrooms, but the beds are comfortable. They've installed wireless internet since the last time I stayed, and it worked... More 

Was this review helpful? Yes 3
Ontario
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent 2 nights at the Lord Elgin on a recent weekend holiday to Ottawa, and was very impressed with the service we received! The staff certainly went above and beyond. I forgot my cell phone in my car after valet had parked it. Not only did they go get my phone for me, but they delivered it up to... More 

Was this review helpful? Yes 2
Montreal, Canada
Top Contributor
119 reviews 119 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Built in 1941 but still looking real good stayed for 3 nights. impeccable. Nice room, very spacious. Really comfy bed (king size) Starbucks in the lobby. Valet Parking ( $ 28.00/day) Well appointed room. Helpfull staff.

Was this review helpful? Yes 2
Tiny, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very happy with our accommodations, staff very professional and helpful. Stayed in a queen bedroom, quite comfortable. Had some construction noise going on but quiet at night. Assumed all the rooms had a fridge but ours didn't. Liked the fact that we were in walking distance of most attractions. Enjoyed our meals in the Grill 41 restaurant. Found the hallways... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great downtown location. Charming looks. I even noticed the great smell coming in and in the room itself. Feels and looks super clean. Been here a number of times and will return every time I'm in Ottawa.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

Great old building feel. We stayed in a queen bed room which was quite small compared to our king size at home. Next time I would dust off my wallet and spend the extra on a bigger bed, I would assume it would mean a larger room as well. I would return as close to downtown and less expensive than... More 

Was this review helpful? Yes 1
Buffalo, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Lord Elgin while I was in Toronto for work and right from the moment I arrived the staff at the hotel just went above and beyond to make me feel welcomed. A specific incident occurred when I woke up with a migraine headache the morning I was expected to check-out. Upon finding that I did not... More 

Was this review helpful? Yes 2
DSmytheLE, General Manager at Lord Elgin, responded to this review

Thank you so much for the review Bekah B! We love to hear from guests what they enjoy most about their stay with us, and you have neatly summed it up in just a few sentences. I will make sure to share this review with the staff. Such a delightful story! We look forward to welcoming you back again soon!... More 

Winchester
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was built in 1941, and preserves much of the charm of the period. This means that the décor is a little dated by comparison with many more modern hotels, but I did not think that this detracted from the service provided. My room, which looked out over Confederation Park and benefited from the morning sun, was well furnished,... More 

Was this review helpful? Yes 1
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear ceejayenn, Thank you for such a wonderful review. We love to hear that Lord Elgin is living up to our patron’s expectations, and we plan to keep it that way! We look forward to welcoming you back again soon! Until then, safe travels! Best regards, David Smythe General Manager More 

Dublin, Ireland
Top Contributor
81 reviews 81 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The buffet breakfast menu at the Lord Elgin is described as being of excellent quality and great value. I didn't find it to be either and I was very glad that someone I had invited to join me for a breakfast meeting had to cancel at the last minute. The food buffet area is in a somewhat confined area of... More 

Was this review helpful? Yes 2
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Gerry M, I apologize for the frustrations you have suffered. May I ask you contact our Director of Food & Beverage directly, please? We would like the chance to get this sorted out right away. Thank you so much! You may contact Derek at derek.kuffer@sodexo.com Yours in hospitality, David Smythe General Manager More 

Vancouver (Canada)
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's been a couple years since my last stay here. This time I stayed for 5 nights for work. The gym has definitely improved as the equipments have been replaced with new ones. Room is clean and spacious. However, I found the housekeeping staff a little bit too eager. I had the "do not disturb" sign on the door but... More 

Was this review helpful? Yes 1
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear AKLVancouver_Canada_, Thank you for taking the time to share your feedback following your recent stay with us, as well as that you were able to take advantage of our newer gym. We did a renovation of that area about 2 years ago and replaced the majority of the equipment with brand new machines to help our patrons make the... More 

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