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ARC The Hotel

140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
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1 room 1 guest
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803 Reviews from our TripAdvisor Community

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Traveler rating
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    116
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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    (803)
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    (194)
  • Jun-Aug only
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There are newer reviews for ARC The Hotel
See the most recent reviews
Toronto
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 20, 2011

A decent looking boutique hotel in a convenient location. Rooms are nicely appointed, good size. Bathrooms are out of date with a few accessories meant to hide the fact. Robes, coffee makers, bar fridges provided. Wifi is not free except in the lobby where coverage is spotty. Business centre is one Mac in the lobby and you have to borrow... More 

Was this review helpful? Yes
ArcGM, General Manager at ARC The Hotel, responded to this review

The management of ARC The.Hotel would like to offer our sincere apologies that your stay was not to your satisfaction. We pride ourselves on meeting the needs of our guests and can assure you that we are examining the situation very closely to determine what may have occurred and how to avoid this happening in the future. We do hope... More 

Toronto, ON
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed October 13, 2011

The ARC hotel in Ottawa has clean, pleasant rooms, a good downtown location and appalling customer service. They certainly look the part of a boutique hotel, but have a long way to go to train their staff in order to actually BE a boutique hotel. I had a two-night stay for business from October 11 - 13, 2011. First, the... More 

Was this review helpful? Yes 2
ArcGM, General Manager at ARC The Hotel, responded to this review

While we are delighted to hear that your overall stay was to your satisfaction we would like to offer our sincerest apologies with the mix up regarding your room service breakfast. We certainly make efforts to avoid situations like this however, on occasion, mistakes do happen. . Please accept our apologies for the inconveniences and we do hope that this... More 

Ottawa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 11, 2011

All my friends from out of town stay here....fashion central....hidden gem....former Howard Johnson hotel....so what who cares...

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ArcGM, General Manager at ARC The Hotel, responded to this review

Thank you for your complimentary review of ARC The.Hotel. We are pleased to have had you as our guest and look forward to your return. More 

Toronto, Canada
1 review
5 of 5 stars Reviewed October 10, 2011

After being referred by one of our Board Members, we connected with ARC for our 2010 Ottawa Festive Reception. Working with Nadine Tremblay was an absolute pleasure. The event ran seemlessly, the staff were exceptional and the food absolutely delicious. We have continued to use the hotel this year for our somewhat complicated mentoring dinner events for junior lawyers, and... More 

Was this review helpful? Yes
ArcGM, General Manager at ARC The Hotel, responded to this review

The management of ARC The.Hotel appreciates you taking the time to review our hotel. We are so pleased that you enjoyed your events and that our team were able to accommodate the dynamic needs of your group. We look forward to doing business with you again in the near future. More 

Melbourne
Level Contributor
51 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed October 8, 2011

I loved this hotel. From the offer of a glass of bubbles on arrival to the beautiful rooms and great staff this place has it going on. It is the little things that make a hotel a cut above the rest like the fluffiest towels I have ever felt, the great turn down service, the magnificent breakfasts and the quality... More 

Was this review helpful? Yes
ArcGM, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to leave such a thorough and complimentary review of ARC The.Hotel. We are thrilled that our associates and facility were able to exceed your expectations. We are proud to be your hotel of choice in Ottawa and look forward to welcoming you back. More 

Rocky River, Ohio
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 7, 2011

I stayed here for 1 night in early October. Checked in after 7, but was thrilled when offered champaigne at check in. A really nice touch and a good way to unwind after coming in through the airport - but really a nice touch no matter where you are coming from, right? Nice fitness center - will do the job.... More 

Was this review helpful? Yes
ArcGM, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel appreciates you taking the time to review our property. We are pleased to know that our location suited you and that you were well attended by our staff. We hope for the opportunity to welcome you back when you are next in Ottawa. More 

Ottawa
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 4, 2011

We used the Arc as the hub for our wedding weekend festivities. We held the rehearsal dinner in the Upper Lounge, the post wedding brunch in the Arc Lounge and had all of our out of town guests stay at the hotel. We are so happy with the service, value and facilities provided by the Arc. The rehearsal dinner was... More 

Was this review helpful? Yes
ArcGM, General Manager at ARC The Hotel, responded to this review

Congratulations on your recent wedding and thank you for your complimentary review of ARC The.Hotel. We are pleased that you and your guests enjoyed our hotel services, as well as, our outstanding food & beverage offerings. We would be honored to have you stay with us again in the near future. More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed October 3, 2011

My wife and stayed at the ARC hotel following a wedding in downtown Ottawa. Location of this hotel is perfect for activities in the city. Directly on main bus route, but also has valet parking. Rooms were very clean and stylish. Staff was polite and helpful. Bed was very comfortable. I would definitely recommend and would stay here again.

Was this review helpful? Yes
ArcGM, General Manager at ARC The Hotel, responded to this review

We are glad you were able to stay with us during your trip to Ottawa. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them. More 

Ottawa, Canada
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 29, 2011

Often stay in downtown Ottawa when going to the theater.I always try to stay somewhere different each time to see what they are like. Arc the hotel was not my favorite. The room was very small and dark, the entrance was a corridor which took away space from the room.The bathroom was nice the decor was ok but I was... More 

Was this review helpful? Yes
ArcGM, General Manager at ARC The Hotel, responded to this review

Thank you for your feedback on ARC The.Hotel. All reviews are taken into consideration by our management team to identify areas of improvement. We are pleased that you enjoyed your overall stay and hope for the opportunity to welcome you back. More 

Dunoon, United Kingdom
Level Contributor
154 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed September 29, 2011

The Arc hotel is situated a couple of blocks from the best bits of Ottawa. Valet parking with great, friendly and efficient reception staff and a welcome drink on arrival. We received a free upgrade to a Luxury Room with a HUGE bath. Great toiletries in generous supply, lovely cosy bathrobes, chocolates and an apple !? Restaurant was good, food... More 

Was this review helpful? Yes
ArcGM, General Manager at ARC The Hotel, responded to this review

Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future. More 

Hotel Review Summarization

What travelers say

  • Valet parking(11)
  • Byward Market(9)
  • Parliament hill(4)
  • Very nice(3)
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233 photos of this hotel

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