We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 66 Ottawa hotels

ARC The Hotel

4.0 of 5 Hotel   |   140 Slater Street, Ottawa, Ontario K1P 5H6, Canada (Byward Market Area)
Hotel amenities
Save Saved
You added ARC The Hotel to your Saves list
ARC The Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Travelocity Booking.com Orbitz.com
and 8 more sites!
72%
Ranked #25 of 66 hotels in Ottawa
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 5 weeks ago
Capisce North Vancouver, Canada
Write a Review

641 people have reviewed this hotel

Traveler rating
    240
    221
    101
    59
    20
See reviews for
45
251
65
204
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
There are newer reviews for ARC The Hotel
See the most recent reviews
North Vancouver, Canada
Top Contributor
85 reviews 85 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 5 weeks ago

It is an ok hotel but it has seen better days. I was received at the desk by a surly individual who did not go out of his way to be friendly. As a first contact person, it did not make a good first impression of the service of the hotel. Other employees were pleasant enough. The painting on the... More

Was this review helpful? Yes
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your candor and honesty in your review of your stay with us. It appears we are doing some things well, and your comments will help us improve in the areas where we fell short. We hope to see you again when your travels bring you back to Ottawa. More

Portland, Maine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

I had a wonderful experience at this boutique hotel in Ottawa while I was there on business. The rooms are luxurious with a modern, eco-friendly vibe and are packed full of extra little details to make you feel pampered, like an umbrella in the closet, a cozy reading chair with mohair throw, a Keurig coffee maker and fresh cream in... More

Was this review helpful? Yes 1
Colin M, General Manager at ARC The Hotel, responded to this review

We are grateful for your gracious review of ARC The.Hotel. Our management team is proud that we are able to exceed your expectations and we look forward to welcoming you back on your next trip to Ottawa. More

Ottawa, Canada
Contributor
17 reviews 17 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 5, 2014

My wife and I had a mini stay-cation in our own city... actually it was right across the street from my office! Sounds strange, to 'vacation' for a night in a hotel not only in your city - but one that is steps from your office. But it was a lovely surprise and very unexpected. The hotel is very modern,... More

Was this review helpful? Yes 1
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your recommendation of ARC The.Hotel, we are delighted that you enjoyed your stay and we are happy to hear that you would return on your next stay-cation in your home city. We will look forward to welcoming you back. More

New York City, New York
1 review
5 of 5 stars Reviewed February 23, 2014

We stayed in a junior suite and loved the hotel. The room was large and comfortable, the details were thought of, house keeping delivers chocolate, orchids, bottled water, and apples each afternoon. The coffee maker is a Keurig, and the refrigerator is stocked with chilled cream. The beds are out of this world. Both days we didn't want to leave... More

Was this review helpful? Yes
Colin M, General Manager at ARC The Hotel, responded to this review

We are grateful for your gracious review of ARC The.Hotel. Our management is proud that we are able to exceed your expectations and we look forward to welcoming you back on your next trip to Ottawa More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

I had an exceptional stay at this hotel for two nights, right after the Family Day weekend. My mother (who is close to 80) and I had two adjoining rooms, a junior suite and a king. The beds were amazing - big and comfortable with beautiful linens (and I am very picky about bed linens). The rooms were plenty big... More

Was this review helpful? Yes 1
Colin M, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel is thrilled that we were able to exceed your expectations. We appreciate you taking the time to leave a recommendation of our property and we do hope that you will return on your next trip to Ottawa. More

Marsville, Ontario
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed February 21, 2014

My husband, newborn and I came to Ottawa for Family Day weekend, also the last weekend of Winterlude. We booked fairly last min, with another couple and managed to get a decent rate for our rooms. The location is wonderful...we had contemplated staying at the Fairmont for a treat but we preferred this location once we got there. Within one... More

Was this review helpful? Yes
Colin M, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel appreciates you taking the time to review our property. We are pleased to know that our location suited you and that you were well attended by our staff. We hope for the opportunity to welcome you back to the ARC The.Hotel. More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2014

I have stayed at this hotel 4 times in 6 years and it is always very nice. Tucked in amongst office buildings it may not look like much at first, but the rooms are very nicely decorated, beds are comfortable, location is close to pretty much anything in downtown Ottawa, and the staff is always extremely nice. I have stayed... More

Was this review helpful? Yes
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to leave such a thorough and complimentary review of ARC The.Hotel. We are thrilled that our associates and facility were able to exceed your expectations. We are proud to be your hotel of choice in Ottawa and look forward to welcoming you back More

Oakvill
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2014

You cannot beat the location or price, but you don't get anything more from the hotel. We spent the last three nights here on the 8th floor. The walls are very thin we heard the ice machine, the people in the halls and the people next door. The water flow was very light. The toiletries were slim and we ran... More

Was this review helpful? Yes 1
Colin M, General Manager at ARC The Hotel, responded to this review

While we are delighted to hear that your overall stay was to your satisfaction we would like to offer our sincerest apologies for the noise created by the ice machine. We have serviced the machine in question to ensure it is doing its duty as quietly as possible. Please accept our apologies for the inconveniences and we do hope that... More

Atlantic Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 17, 2014

We spent the last weekend in Ottawa to enjoy Winterlude. We stayed at the Arc, my "go to" hotel in Ottawa for the last decade. While enjoyable, the property is starting to show its age and service is slipping. The room was fine. The bed was comfortable. The lobby, which was once stylish and well staffed was consistently sloppy. The... More

Was this review helpful? Yes 1
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your business over Winterlude. Your feedback on the cleanliness of the lobby and attentiveness of the service team is important to us. The true measure of an accommodation is during its busiest period, and it looks like we need to improve. To that end I address the service concerns with our housekeeping team and our fornt office... More

Cambridge, Canada
Top Contributor
84 reviews 84 reviews
36 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 16, 2014

Situated on Slater St, this is a very convenient hotel. It is walking distance from Confederation Park, the Byward Market and many museums and restaurants. We were given a complimentary upgrade upon our arrival. Room was clean. Toiletries were quite good. There was complimentary champagne in the lobby at 3:00 PM, though we didn't take advantage of it. Mattress was... More

Was this review helpful? Yes 1
Colin M, General Manager at ARC The Hotel, responded to this review

We appreciate your thorough and complimentary review of ARC The.Hotel. We hope that you will continue to have us as your hotel of choice in Ottawa and look forward to welcoming you back. More

Been to ARC The Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ARC The Hotel

Also Known As:
Arc Hotel Ottawa
Arc Hotel
Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#5 Luxury Hotel in Ottawa
#21 Business Hotel in Ottawa
#22 Family Hotel in Ottawa
#27 Romantic Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ARC The Hotel 4*
Official Description (provided by the hotel):
An oasis of calm in this busy city, ARC The.Hotel welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Priceline, Hotels.com, Tingo, Expedia, TripOnline SA, Asiatravel.com Holdings, Venere and Jetsetter so you can book your ARC The Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage ARC The Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.