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ARC The Hotel

140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
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ARC The Hotel
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ARC The Hotel
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738 reviews from our community

Traveler rating
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    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for ARC The Hotel
See the most recent reviews
Redwood, New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 23, 2015

The hotel exceed our expectations and was even much cheaper then we had originally expected. The beds were amazing and Roman tub was big enough to fit my wife and I (im 6'5'' and that doesn't normally work) The staff is what really made this place for us. I really didn't even want to go downtown at night in Ottawa... More 

Was this review helpful? Yes 4
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Ryan L Thank you so much for such positive comments towards the hotel and our talent. We strive every day to create incredible guest experiences for our guests. I look forward to welcoming you back to Ottawa and ARC The. Hotel Rest Your Mind...Awaken Your Spirit! More 

Brockville, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 19, 2015

We spent our anniversary at The Arc. I had sent a Pm before our visit to let them know we were coming for our 9th anniversary and asked if they knew of any events going on in the area for St. paddy's day. I received a quick response and a complimentary upgrade. The hotel was wonderful. Complimentary sparkling wine and... More 

Was this review helpful? Yes 4
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear 55moore55, We were thrilled to hear that we were able to help your anniversary celebration be memorable. We strive to create incredible guest experiences every day. We love getting involved to help create the "Wow" in celebrations Please do let us know if we can ever help out again Rest Your Mind...Awaken Your Spirit! More 

New York City, New York
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 18, 2015

The ARC Hotel is nicely situated in downtown Ottawa, a short walk from the Rideau Centre (shopping mall). It's a few blocks walk from the city's canal and the brand new Nordstrom. The ARC hotel offers valet parking for around CAD $28/night. The toiletries offered are basic, but have an easy scent: soap, lotion, shampoo, conditioner. The bathroom was filled... More 

Was this review helpful? Yes 3
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear tempscreenname, Thank you for your feedback on your recent rest. I am happy to advise that we have just changed our toiletries for a more luxurious product that I am sure you will enjoy on your next trip to Ottawa. I was so pleased to hear how friendly our talent were as this is the one area we will... More 

Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 18, 2015 via mobile

I stayed here for 5 days. Check in was a breeze. I was initially given Room 804. I walked in and it was no bigger than a closet - not even enough room to put out a luggage rack for my suitcase. No way. I called down to the Lobby, and they gave me the room beside it, which was... More 

Was this review helpful? Yes 1
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Boujie88, Thank you for your feedback on your recent rest with us. I was pleased to see that our talent were able to secure a larger room for you especially considering your length of stay. Our intimate Queen Room is more suitable for shorter stays. Yes, our beds and Egyptian linens are spectacular and I am happy you were... More 

Oakland, California
Top Contributor
152 reviews 152 reviews
35 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 8, 2015

I stayed at the Arc this week - last minute booking when I got to Ottawa. The hotel is on Slater Street - a busy west/east street in downtown Ottawa. Room was OK (I was in 617 - small room, one small window, tiny bathroom, good shower) - since I booked through a hotel consolidation website, rather than direct with... More 

Was this review helpful? Yes 2
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear OaklandBK, Thank you for providing feedback on your recent rest. I am sorry to hear that you felt your room was small but happy to see that you experienced the luxury in our linens and amenities. I am sorry you had 2 kinds of amenities as this should not have happened regardless of us changing out our product, which... More 

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2015

We had recently had a lovely weekend stay at the ARC with our 8 month old baby. Our room was great (we did the $10 upgrade to a luxury room) - ample room for our luggage, the stroller and the pack-n-play crib, which was provided by the hotel. We appreciated that it was clean and set up before we arrived,... More 

Was this review helpful? Yes
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Sarah, I was delighted to hear about your enjoyable rest. The impression for most is that Luxury Boutique Hotels are not child oriented. ARC The. Hotel do welcome children and do our best to create an experience that is unique and calming for our guests. I do hope we will have the opportunity to welcome you back to ARC... More 

Alliston, Canada
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 1, 2015

We stayed at ARC for a weekend and really enjoyed ourselves. Great location to walk to Byward Market and canal. Very small hotel with great staff, very friendly and accommodating. Beds are soft, comfy and clean. Would definitely return

Was this review helpful? Yes
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Scrosby789, Thank you for your feedback on your recent rest with us. It always makes me happy to hear when our guests have a great experience. I do hope our beds kept you warm as it was an extremely cold weekend. I do hope you will choose to unwind with us once again on your next visit to Ottawa.... More 

Montreal
Top Contributor
65 reviews 65 reviews
42 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 28, 2015 via mobile

If you wish to stay somewhere different, outside the big chain hotels, Arc the Hotel in Ottawa is the place to stay. European flair, "hotel particulier", this is a nice boutique hotel, do not expect big American size room. The bed is extremely comfortable with bed sheets that are soft.

Was this review helpful? Yes 1
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear MLTEurope, Thank you for providing feedback on your recent rest with us. Yes, our beds are extremely comfortable and provide an opportunity for a great sleep.I do hope on your next visit to Ottawa you will choose to unwind with us once again. Rest Your Mind...Awaken Your Spirit More 

Toronto, Canada
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 25, 2015

It is a sad commentary on the state of hotels in Ottawa, that the Arc is still the best around. The Arc is a great idea, but the execution has always been a problem. The hotel was the old Howard Johnsons and was taken over by someone who wanted to create a boutique hotel. The trouble is that to create... More 

Was this review helpful? Yes 1
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear JHYY2, Thank you for your recent feedback on your stay. We continue to make improvements to ensure we are providing the experience and product expected from a Luxury Boutique Hotel. We take great pride in creating incredible guest experiences and I am happy to see that we were able deliver during your rest with us. I do hope that... More 

Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 25, 2015

I just arrived at this wonderful little gem in the heart of the city. I wasn't sure where to park so I pulled up in front of the hotel and was met by the valet. Parking is valet only here and a touch expensive but it is right downtown and very convenient. Next the staff greeted me warmly with smiles... More 

Was this review helpful? Yes 1
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Brian B, It always brings a smile to my face when we have a guest staying with us for the first time and recognizes the service we strive to deliver to our guests. This is how we build loyalty and we do hope that you will choose to unwind with us once again on your next visit to Ottawa.... More 

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