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ARC The Hotel

4.0 of 5 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
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ARC The Hotel
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ARC The Hotel
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720 reviews from our community

Traveler rating
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    109
    67
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal
Top Contributor
65 reviews 65 reviews
42 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

If you wish to stay somewhere different, outside the big chain hotels, Arc the Hotel in Ottawa is the place to stay. European flair, "hotel particulier", this is a nice boutique hotel, do not expect big American size room. The bed is extremely comfortable with bed sheets that are soft.

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Toronto, Canada
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is a sad commentary on the state of hotels in Ottawa, that the Arc is still the best around. The Arc is a great idea, but the execution has always been a problem. The hotel was the old Howard Johnsons and was taken over by someone who wanted to create a boutique hotel. The trouble is that to create... More 

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Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I just arrived at this wonderful little gem in the heart of the city. I wasn't sure where to park so I pulled up in front of the hotel and was met by the valet. Parking is valet only here and a touch expensive but it is right downtown and very convenient. Next the staff greeted me warmly with smiles... More 

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Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Brian B, It always brings a smile to my face when we have a guest staying with us for the first time and recognizes the service we strive to deliver to our guests. This is how we build loyalty and we do hope that you will choose to unwind with us once again on your next visit to Ottawa.... More 

Toronto, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

I was kept awake by the man snoring in the next room on one side and every time the man in the room on the other side got up to use the bathroom, it woke me up too. Walls are paper thin and you hear absolutely everything. We were also charged an unannounced fee on top of our Expedia charge... More 

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Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Susan M Thank you for providing feedback on your recent rest with us. I am sorry to hear that you were unable to unwind. My apologies that you were unaware of additional fees that the hotel charges which I assume were valet parking and internet. Although these fees are listed on our 3rd party websites they are not always... More 

Mississauga, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

I travel to Ottawa frequently and have always had problems finding a nice hotel in the downtown area that didn't cost an arm and a leg. From our first contact with the front desk staff, my two colleagues and I felt welcome with courteous and speedy check in. The next surprise was our rooms. Mine was tastefully decorated with a... More 

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Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Rick S, Thank you for such positive feedback on your recent rest. We love to hear that our talent was able to deliver an incredible guest experience. We strive to continue to improve our service to our guests and feedback allows us to do so. I do hope we have the opportunity to have you unwind once again at... More 

Milton, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was suggested by a colleague and it was lovely. The gentlemen at the front desk at check in and check out were very helpful and friendly. The glass of sparkling wine was much appreciated. The room was clean, spacious and well appointed. It was easy to find outlets for chargers. The extra blanket I requested was in the... More 

Was this review helpful? Yes 1
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear KMcMac789, Thank you for your positive feedback on your recent rest with us. We value the feedback our guests provide to us and share with our talent to ensure we are delivering incredible guest experiences. Our beds and the comfort they offer is one of our best hidden secrets. I look forward to welcoming you back on your next... More 

Calgary
Contributor
12 reviews 12 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here for work last week. Overall good experience, staff were helpful and sincere. Room was small as expected but the bathroom was lovely with a nice boutique feel. Only comment would be that the restaurant menu was quite expensive and there wasn't much else open nearby for food on a Sunday night. I booked the hotel for its... More 

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Cindy M, General Manager at ARC The Hotel, responded to this review

Dear leahjz, Thank you so much for taking the time to provide feedback on your most recent rest at Arc The. Hotel as this helps us to make improvements to the overall guest experience. We hope to have the opportunity to welcome you back in the future. Rest Your Mind....Awaken Your Spirit More 

Watford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 20, 2015

We stayed at The Arc Hotel for one night in October as part of our 11 day trip to Canada. I had really struggled to find a boutique hotel in Ottowa and I settled on The Arc as the best of a not particularly good bunch. However we were so pleasantly surprised. The website really does not do the hotel... More 

Was this review helpful? Yes 1
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Michele L, Thank you for taking the time to provide feedback on your recent rest with us. I would agree our current website does not showcase the hotel very well nor the experience we create for our guests. I am happy to share that we are in progress of revamping the website with the launch scheduled for June 2015.... More 

Montreal
Top Contributor
241 reviews 241 reviews
64 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed January 10, 2015

Definitely very elegant hotel in downtown Ottawa. High quality and lovely atmosphere. Beautiful colors all around you, very nice décor, ultra modern . Friendly staff and great cozy rooms.Close to everyting in Ottawa. Very clean and spotless hotel

Was this review helpful? Yes 1
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear FabionMontreal, Thank you so much for taking the time to provide such positive feedback on our Boutique Hotel. We take great pride in our product and strive to deliver an incredible guest experience. We hope to have you back soon for another relaxing rest Rest Your Mind...Awaken Your Spirit More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 9, 2015

My husband and I stayed here for two nights the first week of January. First the Good things Very friendly and helpful staff. We were offered sparkling wine upon arrival The location couldn't be better in the heart of downtown Ottawa. The room size was relatively large and the bathroom is well separated from the sleeping area which is always... More 

Was this review helpful? Yes 1
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Sayeh, Thank you for taking the time to provide feedback on your rest with us. We take great pride in our product and the cleanliness of our guest rooms and I am dissappointed to hear the room was not to your satisfaction. We value the feedback which allows us to enhance and improve our guest experience. I do hope... More 

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Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#5 Luxury Hotel in Ottawa
#21 Business Hotel in Ottawa
#23 Romantic Hotel in Ottawa

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