The website gives a great description of this hotel and so does the Tablet website that I booked through, but what you see isnt what you get. There is no business centre, no wifi, the gym is not adequate, and the conceirge is non existent. The service seemed friendly but staff always running around and looking stressed, ( i think... more

I stayed in this hotel during my royal college exams. I only chose it becasue my fellow colleagues decided to stay at this hotel. I used their in room service to have dinner in my room as I didn't want to go out for dinner. Upon returning to Toronto I noticed that not only they have charged me for the... more

Don't believe the hype: This is not a boutique hotel. We booked the hotel through Tablet Hotels which normally feature boutique and luxury hotels. Well, not this time! The ARC is best described as a business hotel. The location is convenient, but not very attractive. Our room was very small, quite dark and crowded. Good bed linen is not sufficient... more

Trendy, comfortable hotel in downton Ottowa. Would visit again. Loved the green apples in the lobby each day and bottled water on night tables. more

I stayed in this hotel for two nights this past summer. When arriving at the hotel, the exterior of this "boutique" hotel was nothing but an ugly mute-grey brick exterior. On this inside of the hotel, there are some finishes that are reminiscent of a boutique hotel however I would say it is far from it. The rooms are extremely... more

The hotel was very clean, neat and comfortable. However, attention to detail and service was lacking. The concierge/valet attendant were very friendly and welcoming, yet the evening guy at the front desk was not too friendly and made us wait for nearly 10 minutes while he was on the telephone and no one else was around. Our first morning's breakfast... more

This was our first time at this hotel. I chose it because of it's ideal location to many tourist sites in downtown Ottawa. After reading many reviews about small room size and noise, I was wondering what to expect.Our king room was lovely - not exceptionally large but more than comfortable.We heard no noise coming from the hallways or neighboring... more

My wife and I spent a night at Arc The Hotel after we Priceline'd the hotel for $73 USD. Everyone at the hotel was very helpful in assisting us in our vacation. This was our first experience in a boutique hotel, and one difference that we noticed was that the rooms were significantly smaller than other name brand hotels. However,... more

This hotel was only average in terms of the boutique hotels I've stayed at. The rooms are pint sized, although the shower head was amazing in my room - a Waterpik about 3-4 times the size of a normal shower head. Turn down service with complimentary bottled water, apples and chocolates is provided, which was a nice touch. I thought... more