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All 66 Ottawa hotels

ARC The Hotel

4.0 of 5 Hotel   |   140 Slater Street, Ottawa, Ontario K1P 5H6, Canada (Byward Market Area)
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ARC The Hotel
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72%
Ranked #27 of 66 Hotels in Ottawa
A recent review
3 of 5 stars reviewed 2 weeks ago
402kayl Montreal, Canada
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684 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
Contributor
12 reviews 12 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here on a spur of the moment stay - and... it started so well! There was sparkling wine for us when we checked in, the staff was pleasant but... The room we were promised was NOT the room we got - and when we asked why we were in a room so obviously not what... More

Was this review helpful? Yes
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi 402kayl. Thank you for your comments. I am curious as to what happened with your room choice. This is certainly not a standard we practice and I will be investigating what happened with our team. Should you decide to give us another chance, please let us know and we will make things right. All the best. More

Toronto
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was in Ottawa for a wedding over the weekend and spend three nights at the ARC> Room rate for what we got was decent, quality of the room was good bed was very comfortable and we slept well. The Bathroom was SUPER small (reminded me of NYC but other than that it was a decent stay. staff was very attentive... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi melwar. Thank you for your comments and we certainly DO hope you decide to return. we can appreciate that some of our bathroom are a little more intimate since it is a smaller hotel. We are glad you appreciated our staff and the comfort of our wonderful beds. All the best. More

Senior Contributor
29 reviews 29 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Went to this hotel with my family and stayed in one of the king suites. The king bed was amazingly soft and plush (probably memory foam). The pull out sofa for the kids was comfortable also. We were offered sparkling wine on entrance which is always a nice touch. The hotel overall was excellent with lots of nice touches. I... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Red Ryder 98. Thank you for your comments. Very sorry to hear that your pullout was not made up as promised, that is not a normal standard here at ARC The Hotel. A comfortable night's sleep can never be over rated and we're pleased that you enjoyed our new pillow top mattresses. We hope we can welcome you back... More

San Diego, California
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved absolutely everything about this little boutique hotel which was conveniently located very close to where I was going for a business event. Everything about the hotel is first class and comfortable. Some 4-5 star hotels can have that air of pretentiousness, but not the ARC. It is warm, inviting, personal and above all, the staff understand that they... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Margo M. First off let me thank you very much for your comments. We are absolutely delighted with your review and can only hope that many more will have the same experience. Please come and see us again and all the best. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I had a date night overnight in August, 2014 and loved it. The staff, the cleanliness, the design and the comfort were all exceptional. We highly recommend this hotel. It is an amazing oasis in the middle of downtown. It is also close to everything.

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi DirectoroffunCanada. Thank you for your warm comments. We are very pleased you chose to stay with us and hope to see you agin to provide you with another brilliant guest service experience. You are a delightful example of what we strive for here at ARC The. Hotel. More

kitchener ontario
Contributor
13 reviews 13 reviews
7 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 4 weeks ago

4 of us decided to spend a couple nights drinking in the sights of Ottawa in the summer. We wanted a hotel that let us stay close to the downtown core, so that we could explore the sights on foot, as opposed to driving all over town. As we drove past the hotel entrance for the 3rd time, still attempting... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Sandralyn. Thank you for taking the time to comment regarding your experience with us. I am sad for the mis-communication upon check in regarding the road work. We were hoping to avoid as many inconveniences as possible regarding the construction. Please allow me to extend my sincere apologies and hope that you will entertain a stay with us again... More

Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Arc Hotel,Saturday August 23-Tuesday,August 26. We had a great mini vacation in Ottawa. Not one complaint about the hotel. Staff all very friendly and accommodating. Big thank you to Christopher for the complementary room upgrade to a junior suite. Christopher upgraded our room,when I told him we were celebrating our 20th wedding anniversary... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi and thank you so much for your delightful review. We are so happy that you decided to stay with us during your 20th anniversary celebration. Hopefully we can continue to provide you with the ultimate guest experience in the future. A very sincere thank you. More

Waterloo, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 15, 2014

The hotel is good. Rooms are small/average size. I have stayed in this hotel several times and the hotel is very clean, staff is really helpful and location is ideal. There are no views from this hotel except for office buildings around it.

Was this review helpful? Yes 3
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Umair C. We are very pleased that you choose to stay with us while you are in Ottawa and are happy to provide you with your 'home away from home'. Please let us know should you require any additional preferences on any future bookings to make each stay better than the last. Thank you. More

Prague, Czech Republic
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 15, 2014

During my winter stay in Ottawa I most appreciated free tea and coffee in the lobby after coming back from the frozen city :-). Rooms were nice, though I had the view of the wall of the neighbouring house, anyway it is not unexpected for a hotel located in the centre of the city (very conveniently). The air-condition in the... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Katerina5656. Thank you for taking the time to write your review. We are glad you took advantage of our facilities including our hot coffee and tea during those cold days. Hopefully we will see you again, perhaps during Winterlude? All the best. More

ottawa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2014

We had a wonderful stay at this hotel in July which started with a warm welcome greeting and complimentary glass of sparkling wine! The staff were very helpful and gave us great suggestions on where to eat. This hotel location is excellent for getting to most of Ottawa's downtown sights. Our room was cozy, and the decor was very hip.... More

Was this review helpful? Yes 1
Christopher M, Guest Experience Manager at ARC The Hotel, responded to this review

Hi Newfie27. We are delighted you enjoyed our sparkling wine reception and our Guest Experience Staff. We always strive to improve and provide our guests with the best experience possible and welcoming you back would be indeed a pleasure. More

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Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
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Also Known As:
Arc Hotel Ottawa

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