We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 66 Ottawa hotels

ARC The Hotel

4.0 of 5 Hotel   |   140 Slater Street, Ottawa, Ontario K1P 5H6, Canada (Byward Market Area)
Hotel amenities
ARC The Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added ARC The Hotel to your Saves list
72%
Ranked #26 of 66 Hotels in Ottawa
A recent review
3 of 5 stars reviewed yesterday
MarkToronto Toronto
Write a Review

687 reviews from our community

Traveler rating
    260
    235
    107
    63
    22
See reviews for
49
274
70
218
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (687)
  • Mar-May only
    (165)
  • Jun-Aug only
    (188)
  • Sep-Nov only
    (189)
  • Dec-Feb only
    (145)
All months
Toronto
Contributor
17 reviews 17 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

Well, I thought I would give the Arc a second try. At the last review, the front desk had a long line and the staff was dour and less than well-trained. This time, the long line was there, but the staff was somewhat more pro. Still not welcoming or interested in how your stay was however. The rooms are getting... More

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a hotel that doesn't quite have a grasp of the concept of service. After booking a couple of rooms for a weekend stay, it took four tries to get them to acknowledge that the complimentary breakfasts they had offered upon booking were something that needed to be included in the confirmation. The first effort to clarify that was... More

Was this review helpful? Yes
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi THS35. First off, thank you for your review. I am very disappointed regarding the experience you had with what seems like basic communication with our staff. We take pride in offering accurate and a well polished guest experience. Please accept our apologies and contact us should you wish to discuss the matter further. Thank you. More

Beijing, China
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Good location: well, it's downtown Ottawa. You're not going to get vibrant nightlife, but Elgin Street and the Market are nearby, and you'll get a good night's sleep. If you want to be in a central location in Ottawa, this is a good bet. Good service: I did not tell the staff that am a former/future Ottawa resident, and found... More

Was this review helpful? Yes
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi and thank you for your lovely review and taking the time to do so. I do certainly empathize with the price of parking as we are located downtown. We sincerely hope to offer your the same experience in the near future and wish you all the best. More

Montreal, Canada
Contributor
12 reviews 12 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here on a spur of the moment stay - and... it started so well! There was sparkling wine for us when we checked in, the staff was pleasant but... The room we were promised was NOT the room we got - and when we asked why we were in a room so obviously not what... More

Was this review helpful? Yes
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi 402kayl. Thank you for your comments. I am curious as to what happened with your room choice. This is certainly not a standard we practice and I will be investigating what happened with our team. Should you decide to give us another chance, please let us know and we will make things right. All the best. More

Toronto
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was in Ottawa for a wedding over the weekend and spend three nights at the ARC> Room rate for what we got was decent, quality of the room was good bed was very comfortable and we slept well. The Bathroom was SUPER small (reminded me of NYC but other than that it was a decent stay. staff was very attentive... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi melwar. Thank you for your comments and we certainly DO hope you decide to return. we can appreciate that some of our bathroom are a little more intimate since it is a smaller hotel. We are glad you appreciated our staff and the comfort of our wonderful beds. All the best. More

Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Went to this hotel with my family and stayed in one of the king suites. The king bed was amazingly soft and plush (probably memory foam). The pull out sofa for the kids was comfortable also. We were offered sparkling wine on entrance which is always a nice touch. The hotel overall was excellent with lots of nice touches. I... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Red Ryder 98. Thank you for your comments. Very sorry to hear that your pullout was not made up as promised, that is not a normal standard here at ARC The Hotel. A comfortable night's sleep can never be over rated and we're pleased that you enjoyed our new pillow top mattresses. We hope we can welcome you back... More

Dana Point, California
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 26, 2014

I loved absolutely everything about this little boutique hotel which was conveniently located very close to where I was going for a business event. Everything about the hotel is first class and comfortable. Some 4-5 star hotels can have that air of pretentiousness, but not the ARC. It is warm, inviting, personal and above all, the staff understand that they... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Margo M. First off let me thank you very much for your comments. We are absolutely delighted with your review and can only hope that many more will have the same experience. Please come and see us again and all the best. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 23, 2014

My wife and I had a date night overnight in August, 2014 and loved it. The staff, the cleanliness, the design and the comfort were all exceptional. We highly recommend this hotel. It is an amazing oasis in the middle of downtown. It is also close to everything.

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi DirectoroffunCanada. Thank you for your warm comments. We are very pleased you chose to stay with us and hope to see you agin to provide you with another brilliant guest service experience. You are a delightful example of what we strive for here at ARC The. Hotel. More

kitchener ontario
Contributor
15 reviews 15 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed August 20, 2014

4 of us decided to spend a couple nights drinking in the sights of Ottawa in the summer. We wanted a hotel that let us stay close to the downtown core, so that we could explore the sights on foot, as opposed to driving all over town. As we drove past the hotel entrance for the 3rd time, still attempting... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Sandralyn. Thank you for taking the time to comment regarding your experience with us. I am sad for the mis-communication upon check in regarding the road work. We were hoping to avoid as many inconveniences as possible regarding the construction. Please allow me to extend my sincere apologies and hope that you will entertain a stay with us again... More

Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2014

My wife and I stayed at the Arc Hotel,Saturday August 23-Tuesday,August 26. We had a great mini vacation in Ottawa. Not one complaint about the hotel. Staff all very friendly and accommodating. Big thank you to Christopher for the complementary room upgrade to a junior suite. Christopher upgraded our room,when I told him we were celebrating our 20th wedding anniversary... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi and thank you so much for your delightful review. We are so happy that you decided to stay with us during your 20th anniversary celebration. Hopefully we can continue to provide you with the ultimate guest experience in the future. A very sincere thank you. More

Do you own or manage ARC The Hotel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to ARC The Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Priceline, Hotels.com, Expedia, Venere, Odigeo, TripOnline SA, Jetsetter and Tingo so you can book your ARC The Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Arc Hotel Ottawa

145 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (96)
Viewed
Room/suite (41)
Viewed
Bathroom (11)
Viewed
Hotel & grounds (8)
Viewed
View from room (2)
Viewed
Dining (2)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Hotel & grounds (12)
Viewed
Dining (3)
Viewed
Room/suite (15)
Viewed
Bathroom (2)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near ARC The Hotel

Enlarge Map
Top-rated Restaurants Nearby
Tim Hortons
Tim Hortons
Coffee Shop
Top-rated Attractions Nearby
MosAika
MosAika
Performances
Quetico Provincial Park
Quetico Provincial Park
Nature/ Wildlife Areas
Highlands Nordic
Highlands Nordic
Cross-country Ski Areas