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ARC The Hotel

140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
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ARC The Hotel
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765 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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Salem, Virginia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Downtousiness district great location. Cindy the hotel manager runs a tight ship and truly cares about your stay. Very nice rooms. Look into the package deals. Dereck as car valet and bellman was most excellent. Sightseeing at the Parlament just around the corner. The staff can recommend great resturants - just tell them your desires in advance.

Was this review helpful? Yes
Gurgaon, India
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent place in Ottawa downtown for a hassle free stay and visit. The proximity of the place to the heart of the city and attractions makes it unique. Also, the hotel is appropriately priced to attract short stay business guests. I hope to be back here soon.

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Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Gagzal, Thank you for taking the time to provide feedback on your recent rest. The hotel is ideally situated not only for business travelers but leisure as well. We are the hidden gem within the city that are becoming more popular based on our exceptional customer service, cleanliness of the hotel and lastly our location. I look forward to... More 

Geneva
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed in this hotel for six nights in June 2015. Our room was very comfortable, quiet, and certainly spacious enough for two. We enjoyed drinks at their bar. The staff were wonderfully helpful. The location is hard to beat. We could easily walk to the National Gallery, innumerable pubs in the market, the conference centre, the National Arts Centre,... More 

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Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I was in Ottawa for one night for a meeting and my usual haunts were all booked solid. I tried the ARC and boy was I pleased. the rooms were clean, modern and well appointed. The lounge was nice and intimate and the location couldn't be better

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Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Christian L, Thank you for taking the time to provide feedback on your recent rest. Our talent’s mission is to create incredible guest experiences matched with a very clean hotel. I do hope on your next visit to Ottawa you will once again stay with us. Rest Your Mind…Awaken Your Spirit! More 

Chicago, IL
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We loved almost everything about this hotel. The location was why we picked it and it was centrally located for everything. We were there for 2+ days and never touched our car. The room was smaller, but nicely updated with everything you could need....in room refrigerator, safe, nice large tv, desk, coffee maker, robes, hair dryer, and for the size... More 

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1 review
5 of 5 stars Reviewed 1 week ago

The staff were always very accommodating, and the standards of the hotel seemed to be quite high. Room service and daily cleaning was excellent. Front desk staff were charming, pleasant, and wonderful to deal with - especially Megan!

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Boston, Massachusetts
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at Arc for 8 nights while attending the Women's World Cup and had a great experience. Our room (an intimate queen) was quite roomy with a desk, closet, and average size bathroom (in fairness, we live downtown in Boston and do not expect oversized accommodations, so this may skew my view on size). The bed was very... More 

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Cindy M, General Manager at ARC The Hotel, responded to this review

Dear cblack2uv, I am delighted to hear such positive feedback on your recent rest. Our location is perfect for not only site seeing Ottawa but also for the business traveler. Our talent are very passionate about creating incredible guest experiences matched with a clean hotel. I do hope we will have the opportunity to host you once again on your... More 

Toronto, Canada
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is quite the gem hidden in the downtown core of Ottawa. The rooms are cozy with all amenities. Unfortunately not all rooms have a great view and sometimes depending on your room window it can be very dark. If you are looking for a nice retreat from the big city this is the place. Rooms are very quite... More 

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Victoria Capital Regional District, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The check-in went smoothly, although slow, but it went downhill from there. The room was tiny with only one chair. The air conditioner was so loud we had to turn it down to sleep and there was so much noise in the hallways that our last night was spent largely awake. Doors were slamming everywhere in the middle of the... More 

Was this review helpful? Yes 2
Kelowna, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We had previously stayed at the ARC so when an opportunity to travel to Ottawa and stay there again came up, we were very excited. What an expensive disappointment! Still a great location downtown but that is it! Our disappointment started with the registration process and continued through our stay. The room was tiny,poorly lit, dirty (hair in shower and... More 

Was this review helpful? Yes 1
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Barb H, Thank you for providing feedback on your recent rest with us. I am sorry to hear that we did not meet your expectations. We pride ourselves on providing incredible guest experiences matched with a very clean hotel. The air conditioning units at the beginning of season can be a little louder than normal but quickly become silent... More 

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