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All 66 Ottawa hotels

ARC The Hotel

4.0 of 5 Hotel   |   140 Slater Street, Ottawa, Ontario K1P 5H6, Canada (Byward Market Area)
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ARC The Hotel
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72%
Ranked #27 of 66 hotels in Ottawa
A recent review
4 of 5 stars reviewed 2 days ago
RedRyder98
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681 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Went to this hotel with my family and stayed in one of the king suites. The king bed was amazingly soft and plush (probably memory foam). The pull out sofa for the kids was comfortable also. We were offered sparkling wine on entrance which is always a nice touch. The hotel overall was excellent with lots of nice touches. I... More

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San Diego, California
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I loved absolutely everything about this little boutique hotel which was conveniently located very close to where I was going for a business event. Everything about the hotel is first class and comfortable. Some 4-5 star hotels can have that air of pretentiousness, but not the ARC. It is warm, inviting, personal and above all, the staff understand that they... More

Was this review helpful? Yes
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Margo M. First off let me thank you very much for your comments. We are absolutely delighted with your review and can only hope that many more will have the same experience. Please come and see us again and all the best. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I had a date night overnight in August, 2014 and loved it. The staff, the cleanliness, the design and the comfort were all exceptional. We highly recommend this hotel. It is an amazing oasis in the middle of downtown. It is also close to everything.

Was this review helpful? Yes
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi DirectoroffunCanada. Thank you for your warm comments. We are very pleased you chose to stay with us and hope to see you agin to provide you with another brilliant guest service experience. You are a delightful example of what we strive for here at ARC The. Hotel. More

kitchener ontario
Contributor
13 reviews 13 reviews
7 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed 1 week ago

4 of us decided to spend a couple nights drinking in the sights of Ottawa in the summer. We wanted a hotel that let us stay close to the downtown core, so that we could explore the sights on foot, as opposed to driving all over town. As we drove past the hotel entrance for the 3rd time, still attempting... More

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Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Sandralyn. Thank you for taking the time to comment regarding your experience with us. I am sad for the mis-communication upon check in regarding the road work. We were hoping to avoid as many inconveniences as possible regarding the construction. Please allow me to extend my sincere apologies and hope that you will entertain a stay with us again... More

Mississauga, Canada
1 review
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Arc Hotel,Saturday August 23-Tuesday,August 26. We had a great mini vacation in Ottawa. Not one complaint about the hotel. Staff all very friendly and accommodating. Big thank you to Christopher for the complementary room upgrade to a junior suite. Christopher upgraded our room,when I told him we were celebrating our 20th wedding anniversary... More

Was this review helpful? Yes
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi and thank you so much for your delightful review. We are so happy that you decided to stay with us during your 20th anniversary celebration. Hopefully we can continue to provide you with the ultimate guest experience in the future. A very sincere thank you. More

Waterloo, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is good. Rooms are small/average size. I have stayed in this hotel several times and the hotel is very clean, staff is really helpful and location is ideal. There are no views from this hotel except for office buildings around it.

Was this review helpful? Yes 3
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Umair C. We are very pleased that you choose to stay with us while you are in Ottawa and are happy to provide you with your 'home away from home'. Please let us know should you require any additional preferences on any future bookings to make each stay better than the last. Thank you. More

Prague, Czech Republic
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During my winter stay in Ottawa I most appreciated free tea and coffee in the lobby after coming back from the frozen city :-). Rooms were nice, though I had the view of the wall of the neighbouring house, anyway it is not unexpected for a hotel located in the centre of the city (very conveniently). The air-condition in the... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Katerina5656. Thank you for taking the time to write your review. We are glad you took advantage of our facilities including our hot coffee and tea during those cold days. Hopefully we will see you again, perhaps during Winterlude? All the best. More

ottawa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay at this hotel in July which started with a warm welcome greeting and complimentary glass of sparkling wine! The staff were very helpful and gave us great suggestions on where to eat. This hotel location is excellent for getting to most of Ottawa's downtown sights. Our room was cozy, and the decor was very hip.... More

Was this review helpful? Yes 1
Christopher M, Guest Experience Manager at ARC The Hotel, responded to this review

Hi Newfie27. We are delighted you enjoyed our sparkling wine reception and our Guest Experience Staff. We always strive to improve and provide our guests with the best experience possible and welcoming you back would be indeed a pleasure. More

Montreal, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Though there was road construction just outside the hotel, the valet/doorman, Lu, made it a hassle-free experience. This boutique hotel is a great location - close to all that is interesting in the Capital. Tough the room was smaller than you would have in a larger hotel, it was comfortable and inviting. Comfy bed and big screen TV. Only stayed... More

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi JeannieandJono. Thank you for your comments. We are very pleased that our valet was able to assist you around the unfortunate road work. We can't wait to see you again to provide you with continued guest service excellence. More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My fiance and I spent a night in Ottawa and he was debating between whether to book the Arc or a chain hotel and I encouraged him to compare both on Trip Advisor. He booked the Arc because it wasn't a chain hotel and their reviews were good. After realizing there is not much overnight city parking we used the... More

Was this review helpful? Yes 3
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi and thank you very much for your fantastic review. We are very glad you decided to give ARC The. Hotel a try on for size! We wish you all the best and hope to see you again soon and continue to give you a truly amazing guest experience. More

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Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ARC The Hotel 4*
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Also Known As:
Arc Hotel Ottawa

145 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style
#5 Luxury Hotel in Ottawa #14 Business Hotel in Ottawa #20 Romantic Hotel in Ottawa #24 Family Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC The.Hotel welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 
Number of rooms
112

Questions & Answers

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14 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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