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ARC The Hotel

4.0 of 5 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
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ARC The Hotel
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ARC The Hotel
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714 reviews from our community

Traveler rating
    268
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    109
    67
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary
Contributor
12 reviews 12 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for work last week. Overall good experience, staff were helpful and sincere. Room was small as expected but the bathroom was lovely with a nice boutique feel. Only comment would be that the restaurant menu was quite expensive and there wasn't much else open nearby for food on a Sunday night. I booked the hotel for its... More 

Was this review helpful? Yes
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear leahjz, Thank you so much for taking the time to provide feedback on your most recent rest at Arc The. Hotel as this helps us to make improvements to the overall guest experience. We hope to have the opportunity to welcome you back in the future. Rest Your Mind....Awaken Your Spirit More 

Watford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at The Arc Hotel for one night in October as part of our 11 day trip to Canada. I had really struggled to find a boutique hotel in Ottowa and I settled on The Arc as the best of a not particularly good bunch. However we were so pleasantly surprised. The website really does not do the hotel... More 

Was this review helpful? Yes 1
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Michele L, Thank you for taking the time to provide feedback on your recent rest with us. I would agree our current website does not showcase the hotel very well nor the experience we create for our guests. I am happy to share that we are in progress of revamping the website with the launch scheduled for June 2015.... More 

Montreal
Top Contributor
221 reviews 221 reviews
60 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Definitely very elegant hotel in downtown Ottawa. High quality and lovely atmosphere. Beautiful colors all around you, very nice décor, ultra modern . Friendly staff and great cozy rooms.Close to everyting in Ottawa. Very clean and spotless hotel

Was this review helpful? Yes
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear FabionMontreal, Thank you so much for taking the time to provide such positive feedback on our Boutique Hotel. We take great pride in our product and strive to deliver an incredible guest experience. We hope to have you back soon for another relaxing rest Rest Your Mind...Awaken Your Spirit More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for two nights the first week of January. First the Good things Very friendly and helpful staff. We were offered sparkling wine upon arrival The location couldn't be better in the heart of downtown Ottawa. The room size was relatively large and the bathroom is well separated from the sleeping area which is always... More 

Was this review helpful? Yes 1
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Sayeh, Thank you for taking the time to provide feedback on your rest with us. We take great pride in our product and the cleanliness of our guest rooms and I am dissappointed to hear the room was not to your satisfaction. We value the feedback which allows us to enhance and improve our guest experience. I do hope... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I booked this hotel for newyears eve and I had a delightful stay. I'm from Ottawa and this is a great hotel for a little getway/staycation. It has a very modern feel. The room was tight but that was the only room available. Still a very great room overal . I would recommend this hotel any day

Was this review helpful? Yes
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

HI Kismail1. We are truly pleased you decided to celebrate your New Year's Eve with us at ARC The. Hotel. Hopefully you will be able to enjoy us again even though you live in Ottawa and very much appreciate the recommendation. All the Best! More 

Trumansburg, New York
Contributor
18 reviews 18 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful staff, nice quiet rooms (although my husband heard people in the room next door who arrived late at night, I was dead to the world), well decorated. I'd stay here again. Good wintertime deals on stays, too...

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi MMB16. Happy New Year and thank you for your delightful comments. We can only hope to see you in 2015 to take our service to the next level. All the best. More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We always stay at this hotel when going to Ottawa. Cozy, modern and in the heart of Ottawa. Great service, comfy bed and awesome shower head. Food is good and not great, had their culinary offering been better they would've gotten the full 5 star rating.

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Sami M. We are all very pleased you chose to stay with us while you are visiting the city of Ottawa. I am sorry to hear about your restaurant experience with the food. I will certainly pass on your kinds words to the appropriate people. All the best. More 

Montreal, Canada
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 18, 2014

As you enter the lobby there is a lovely green tea scent in the air. Zachary at front desk was very welcoming and informative. He greeted us with sparkling wine. And yes those little things make for a great beginning to my stay. The room was very nice with beautiful butterflies in frames on the wall and the beds were... More 

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Ginas. It is always a pleasure to read such wonderful reviews especially when a staff member has made such a difference. We can only hope you will stay with us again soon when the tradition will most certainly continue. All the best. More 

Calgary
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2014

Enjoyed the comfortable bed and pillows, as well as suite size and decor. Splendid bathroom toiletries, towels and bathrobe. Cannot ask for anything more than extra coffee kcups and coffee delight creamers, and bottled water. Housekeeping at its classiest. Favorite accommodation when in Ottawa on business. Close to all downtown shopping, dinning and entertainment centers.

Was this review helpful? Yes 1
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi Traveller1. We are glad you noticed our very comfortable beds and pillows as they seem to be a favourite among our guests. We are honoured that you continue to choose ARC as your preferred hotel. We hope to see you again and all the best during the Holiday season. More 

Calgary
Top Contributor
85 reviews 85 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 16, 2014

Have stayed at this hotel several times since their opening. I always like my visits here. Beds are comfortable and rooms are well appointed {yet I do miss the Bulgari toiletries, lobby wine receptions and espresso bar they used to provide :) } the Arc is still a wonderful modern hotel. Service staff is very friendly and go out-of-their-way to... More 

Was this review helpful? Yes 2
Christopher M, Front Office Manager at ARC The Hotel, responded to this review

Hi VinceInCalgary. Very happy to read your lovely review and sincerely appreciate your loyalty. We hope to welcome you back soon and all the best. More 

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Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#5 Luxury Hotel in Ottawa
#16 Business Hotel in Ottawa
#22 Romantic Hotel in Ottawa

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