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Embassy West Hotel and Conference Centre

1400 Carling Avenue, Ottawa, Ontario K1Z 7L8, Canada
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Embassy West Hotel and Conference Centre
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 7, 2014

If the free parking and the free internet wifi not attractive enough. The big room and little kitchennet will. It is a retirement house also. I don't see where is the problem. The room had its own air conditioning unite. The closet was very big. Not just a hanger.

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Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 28, 2014

I stayed there in Oct. 2014 for one night and was extremely disappointed. Prior to arriving, I read somewhere that it was partly a senior's residence, however I did not realize that the restaurant where breakfast would be served, was the same place as where the senior's ate, nor did I know that the "hotel" would smell like a hospital... More 

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Travelers are raving about these Ottawa hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 16, 2014

Room was like a sauna. Can't open the window. Refrigerator didn't refrigerate. Want ice? Go to the lobby. Glasses would be nice. If you wish palliative care, there's a panic button on the wall. TV doesn't work. NOT a hotel in any way. Felt misled.

Was this review helpful? Yes 2
palomine
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 5, 2014

This is not a hotel. It's a seniors residence that has some rooms that dont have seniors in them yet that are being rented out as "hotel" rooms. The property is being misrepresented as a hotel. The heat and smell were stifling. It smells like urine and hospital cleaning solvents. Even though my booking was nonrefundable I had to leave... More 

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OKANAGAN
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed September 21, 2014

This is no longer a hotel, it is a retirement home. Our room reflected that. The window blind did not close, there was no heat on a very cold day and no internet for 6 hours. The rooms face the 417 freeway so there is traffic noise. On a positive there was a fridge and microwave but no table. The... More 

Was this review helpful? Yes 1
Hamilton
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 8, 2014

This hotel is incredibly clean and quiet. Located on the major street, Carling, it is easy to enter and exit. It sits right next door to a well known hotel chain where I stayed only four months previous. I wish I had stayed at the Embassy West then. The Embassy has a much better rate. Appearance is cleaner. The bathroom... More 

Was this review helpful? Yes 1
Ancaster, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 19, 2014

I was booked here for a week while on Business. The room had a kitchenette which was useful however the majority of this facility is an assisted living retirement home. The staff was friendly and accommodating. The rooms and halls did have a urine smell that I remembered from my grandmothers nursing home. I kept my window open 24-7 and... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed March 17, 2014

I booked this "hotel" thinking it was your traditional EMBASSY property. When I pulled into the parking lot, the sign read "Embassy West - Senior Residence", I was confused! When I entered the property, I realized that it was a senior residence/hotel. I didn't even know that such a combination existed. I was not impressed because I felt misled. If... More 

Was this review helpful? Yes 8
Los Angeles, California, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 9, 2013

If I know it is a senior living apartment, I wouldn't choice to stay here. I am expecting a "Embassy" quality. I wanted a hotel but I felt like I was in a nursery. I do respect elderly! But this is not I expect. I was so disappointed. I felt so uncomfortable when I walked into the room. There are... More 

Was this review helpful? Yes 3
Petawawa, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 9, 2013

This was by far the worst hotel that I ever stayed in. The bathroom stunk like sewer and it was just not nice. Very dirty hotel as well. I promise that I will never think about staying here again. I even said to me husband let's go to another hotel and be out the 100.00 because it would have been... More 

Was this review helpful? Yes 3
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