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All 68 Ottawa hotels

Embassy West Hotel and Conference Centre

3.0 of 5 Hotel   |   1400 Carling Avenue, Ottawa, Ontario K1Z 7L8, Canada
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Embassy West Hotel and Conference Centre
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Ranked #56 of 68 Hotels in Ottawa
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75 reviews from our community

Traveler rating
    11
    15
    13
    13
    23
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19
14
9
24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I stayed there in Oct. 2014 for one night and was extremely disappointed. Prior to arriving, I read somewhere that it was partly a senior's residence, however I did not realize that the restaurant where breakfast would be served, was the same place as where the senior's ate, nor did I know that the "hotel" would smell like a hospital... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 16, 2014 via mobile

Room was like a sauna. Can't open the window. Refrigerator didn't refrigerate. Want ice? Go to the lobby. Glasses would be nice. If you wish palliative care, there's a panic button on the wall. TV doesn't work. NOT a hotel in any way. Felt misled.

Was this review helpful? Yes 2
palomine
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 5, 2014

This is not a hotel. It's a seniors residence that has some rooms that dont have seniors in them yet that are being rented out as "hotel" rooms. The property is being misrepresented as a hotel. The heat and smell were stifling. It smells like urine and hospital cleaning solvents. Even though my booking was nonrefundable I had to leave... More

Was this review helpful? Yes 2
OKANAGAN
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 21, 2014

This is no longer a hotel, it is a retirement home. Our room reflected that. The window blind did not close, there was no heat on a very cold day and no internet for 6 hours. The rooms face the 417 freeway so there is traffic noise. On a positive there was a fridge and microwave but no table. The... More

Was this review helpful? Yes 1
Hamilton
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 8, 2014

This hotel is incredibly clean and quiet. Located on the major street, Carling, it is easy to enter and exit. It sits right next door to a well known hotel chain where I stayed only four months previous. I wish I had stayed at the Embassy West then. The Embassy has a much better rate. Appearance is cleaner. The bathroom... More

Was this review helpful? Yes 1
Ancaster, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 19, 2014

I was booked here for a week while on Business. The room had a kitchenette which was useful however the majority of this facility is an assisted living retirement home. The staff was friendly and accommodating. The rooms and halls did have a urine smell that I remembered from my grandmothers nursing home. I kept my window open 24-7 and... More

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 17, 2014

I booked this "hotel" thinking it was your traditional EMBASSY property. When I pulled into the parking lot, the sign read "Embassy West - Senior Residence", I was confused! When I entered the property, I realized that it was a senior residence/hotel. I didn't even know that such a combination existed. I was not impressed because I felt misled. If... More

Was this review helpful? Yes 8
Los Angeles, California, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 9, 2013

If I know it is a senior living apartment, I wouldn't choice to stay here. I am expecting a "Embassy" quality. I wanted a hotel but I felt like I was in a nursery. I do respect elderly! But this is not I expect. I was so disappointed. I felt so uncomfortable when I walked into the room. There are... More

Was this review helpful? Yes 3
Petawawa, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 9, 2013

This was by far the worst hotel that I ever stayed in. The bathroom stunk like sewer and it was just not nice. Very dirty hotel as well. I promise that I will never think about staying here again. I even said to me husband let's go to another hotel and be out the 100.00 because it would have been... More

Was this review helpful? Yes 3
Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 13, 2013

We had booked this hotel at last minute. Did not get check review before booking. My experiences When we entered we felt a "hospital smell" because of senior living facilty in bldg. Did not have high hopes initially but we had a good experience. Pros - The room was very very clean, the wood floor was such a relief from... More

Was this review helpful? Yes 2
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Additional Information about Embassy West Hotel and Conference Centre

Address: 1400 Carling Avenue, Ottawa, Ontario K1Z 7L8, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy West Hotel and Conference Centre 3*
Number of rooms: 121
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Also Known As:
Embassy West Hotel
Embassy West Ottawa

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