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Courtyard by Marriott Ottawa Downtown

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350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
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Courtyard by Marriott Ottawa Downtown
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Courtyard by Marriott Ottawa Downtown
Courtyard by Marriott Ottawa Downtown
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645 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Its got a great location but because its only four floors its hard to get away from the noise. The rooms are large but seem to be tired. The AC was also so loud between that and the street noise, neither of us slept. We'd stayed at another Marriott near the Supreme Court. It was worth the walk to the... More 

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to share your experience at the Courtyard Marriott Ottawa with other users of trip advisor! We are pleased that the location of the hotel was up to your expectations! Some of our rooms do face the courtyard and when available we are more than happy to provide these rooms to our guests. These rooms... More 

Sainte-Thérèse-de-Blainville, Quebec, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

i was there in june for a congress...NEVER take a room on the side where you have all the restaurant....noice until 1 am...very loud! as the hotel is not expensive, a lot of young ( and drunk) people at 3 and 4 am who decided to run and chat just beside the doors...

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to share your experience with us as it helps us to improve our service. I'm very disappointed to hear that you did not enjoy your stay with us due to noise caused by other guests being inconsiderate of those around them. We have a noise policy in effect from 10pm to 9am which we... More 

London, ON
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Courtyard by Marriott for three nights while in Ottawa. The hotel is somewhat dated, but the room was clean and the bed was very comfortable. We chose this hotel because of its location and we weren't disappointed. The hotel sits close to the middle of the Byward Market district, seemingly surrounded by restaurants, outside patios and pubs.... More 

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you so much for giving us such a great review! We're pleased to hear that you enjoyed your time with us! We truly believe that excellent customer service and clean and comfortable rooms and beds make all the difference between a good stay and a great one! Our location also offers so much to see and do to our... More 

Essen, Germany
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a pleasant stay in this nice hotel. Our room was quite large, sunny, clean and though we lookded onto the maket place, we had a deep sleep in the comfortable bed. No noise at all! The location is perfect - in the heart of Ottawa – and the staff is very friendly. Breakfast was included and served in... More 

Was this review helpful? Yes 2
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to post your feedback on your stay with the Courtyard by Marriott Ottawa. It is the feedback we receive from our guests that assist us in improving the services we provide. Like you said, our location is probably the best in Ottawa! Being located in the heart of the Byward market, our guests have... More 

Canberra, Australia
Level Contributor
250 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 271 helpful votes
5 of 5 stars Reviewed 2 weeks ago

At first glance, I found the property to be a bit dated. That said, the wifi was very fast and the staff were incredibly friendly. There is free coffee in the lobby in the morning before the restaurant opens and all the staff are very professional. The water pressure in the shower could probably take paint off a car --... More 

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you so much for your review, we always appreciate our guests taking the time from their busy schedules to let us know how their stays went! Unfortunately we do not offer complimentary coffee, we do put out coffee very early in the morning for our flight attendants staying in the hotel at an additional cost. We do conveniently offer... More 

Toronto, Canada
Level Contributor
179 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Since we have family who live nearby, the Courtyard Marriott has the benefit of a good location, especially if the Byward Market features heavily in your plans. The hotel is steps from dozens of restaurants in the market. Rooms are large enough and clean. Bathrooms are small, but showers have excellent pressure. Service was good. No breakfast included, but there... More 

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for sharing your experience with others on TripAdvisor! We're glad to hear that you loved our location! It is certainly one of the best features of our hotel as there is an abundance of activities, restaurants and more all within a short walk! Our staff are very knowledgeable about the area and always ready to make suggestions on... More 

Thunder Bay, Canada
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Marriott Courtyard is on Dalhousie Street right in downtown Ottawa. The location in the Byward market area is hard to beat, with tons of restaurants, shopping, sights to see, with the Parliament buildings just a few minutes away. There is a grocery store a few blocks away, if you are looking for supplies or snacks. In town for a... More 

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

First, I would like to thank you for taking the time share your thoughts with us about your last stay at the Courtyard Marriott Ottawa. Your comments will help us offer a better service to our guests and we appreciate it. We put a lot of effort into making sure our guests feel comfortable in their rooms and I am... More 

Toronto, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was extremely friendly and the check-in process was fast and enjoyable. The room is very large, with 2 queen beds, it ready ahead of time and all the requests I made in the reservation were accommodated (crib, extra towels). The hotel has a large parking lot, street level and underground, and the parking fee (~$20) comes with in-out... More 

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to give us such a great review! It's sincerely appreciated! We're glad to hear that your stay with us was so enjoyable! We know that the small things, like making sure you have the crib and extra towels you requested, can make all the difference. Means you can spend more of your time enjoying... More 

Rome, Italy
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is located in the heart of Ottawa, practically inside the ByWard Market. The hotel has a reasonably sized parking lot but it is easily reachable with public transport. The room was very large with a large enough working area and desk. The bathroom was of the type with separate lavabo, small but finctional. The hotel personnel was helpful.... More 

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to post your feedback on your stay with the Courtyard by Marriott Ottawa. It is the feedback we receive from our guests that assist us in improving the services we provide. Like you mentioned, our location can’t be beat! Being located in the famous Byward Market gives the chance to our guests to explore... More 

Charleston, South Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check-in was efficient. The room was comfortable (except the bath tub needs grip handles to make it safe to exit the shower!). The hotel is efficiently located at the edge of the Byward Market, where plenty of restaurants await a traveler's delight and novelties are for sale (like your name on a grain of rice and made into a necklace).... More 

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We sincerely appreciate you taking time to give us feedback about your stay! We’re so happy to hear that you enjoyed our location! It is perhaps one of the best in Ottawa and Parliament, a farmer’s market, shopping and over 150 restaurants are located within a few minutes’ walk of the hotel. You offer some great suggestions on things to... More 

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