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All 66 Ottawa hotels

Courtyard by Marriott Ottawa Downtown

3.0 of 5 Hotel   |   350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada (Byward Market Area)
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81%
Ranked #17 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Sharon O Stouffville
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547 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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Stouffville
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We've been here before and we will come again. If you want to have a central location where you can walk to all the major museums/sites and great restaurants look no further. Everything met expectations and even though we did have an outside room(note we didn't ask for anything special), we found the noise outside nothing we couldn't handle, and... More

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Remich, Luxembourg
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is great. At the front desk Valerie took really care of us in a way which is quite exceptional in a hotel. Switching the room to be in the back in order to avoid noise from the street was no problem at all. We got a city map and all explanations we wanted. She recommended us the parliament... More

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Peoria
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here August 24 to Aug 27, 2014. Excellent location with easy walking to many of the attractions such as the Parliament buildings, Rideau canal, National gallery, etc. From the notices we were wary of noise problems but this was never an issue. The hotel takes up the entire area bounded by York, Dalhousie and George. However, driving access is... More

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Cornwall, England
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Location for the hotel is great. Byward market is on your doorstep and parliament hill was only a 10 minute stroll. All staff were very polite and helpful and the rooms were clean and spacious. Parking is available in either a small car park in front of the hotel or in the underground car park. At check out we were... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We would like to thank you for sharing your great comments with other travelers! Our team is always happy to know that our guests enjoyed their stay and the service they received. We understand that sometimes there is just too many things to see and do during visits in Ottawa so if we are able to allow an extension with... More

Timmins
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was friendly upon check in. Got our room 2 hours early. Had a 3rd floor room facing the keg. Great to sit back and people watch. Cleaning staff were friendly and helpful. Rooms are dated but clean and comfortable. As stated location is excellent. Great hotel for a visit to our capital

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We’d like to start by thanking you for posting a review on TripAdvisor! We’re so pleased to hear that you found our staff to be friendly and helpful! We strongly believe that it important to always deliver the type of service our guests deserve and to also maintain a high level of cleanliness. While we can’t always accommodate early check-ins,... More

depew
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent a Very enjoyable time From Monday,August 18 to Thursday August 21st,2014 in Ottawa at The Downtown Courtyard by Marriott,in Byward market . From check-in with Valerie to check out we couldn't have been more pleased.Everyone at the front desk was ever so helpful,Valerie is named as she was the person who checked us in, in... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We sincerely appreciate you taking the time to share such a thorough review of your stay with us! First, we’d like to thank you for your kind works. Val and Kim, as well as the rest of our staff, work very hard to ensure that each guest received the high level of service they deserve. I look forward to sharing... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived an hour before check in but had no difficulty getting a room. The Wifi was free and the connection was excellent. We parked the car in the hotel lot and never used it again for the next two days. It is an easy ten minute walk to the National Gallery. We also walked for twenty minutes across the... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to give such a positive review of your stay with us! We’re pleased that our location helped you make the most of your time in Ottawa! As you mentioned, we are within walking distance to many wonderful attractions such as Parliament, National Art Gallery, museums and more! There is also a large variety of... More

Perth, ON
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

You pay for location because you can't get any better for a night out in the market. We were less than please when upon arrival my husband had to park our vehicle 2 blocks away and walk back to the hotel in the pouring rain because their other parking was full. That was just ridiculous! There was a gross long... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to review us on Trip Advisor we always appreciate the feedback. We strive to offer the best possible service to our guests and are saddened to hear that you did not enjoy your recent stay with us. We do understand that having to walk from our offsite parking lot may be an inconvenience especially... More

St. John's, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Courtyard Marriott over the Canada Day weekend, so as you can imagine the Hotel was very busy. We arrived at around 2:00 pm. Our room was not ready so we were directed to have a seat in the lounge area and they would let us know when our room was ready. We were served complimentary drinks... More

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Firstly, we would like to thank you for the review. Your kind words are appreciated! Thank you very much for the kind comments of our staff. We take pride in our hotel and do the best we can to ensure that each guest has an enjoyable stay. We take our customer service earnestly and we are thrilled to hear that... More

Jacksonville Beach, Florida
Top Contributor
77 reviews 77 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was a great location! When walking around simply avoid the long block on Rideau near William St where the buses load and unload. Great food all around. Easy walk to Parliament Hill and attractions. Get a room on the inner courtyard to be totally insulated from any street noise. The only complaint I have is they need to stock... More

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We sincerely appreciate your 5 star review of your stay at the Courtyard Marriott Ottawa! Our location certainly offers a lot to see and do all within a short walk! Parliament, the National Art Gallery and more are all located within a short walk. Not to mention the large variety of restaurants that surrounds us. This does make it a... More

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Additional Information about Courtyard by Marriott Ottawa Downtown

Address: 350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Ottawa Downtown 3*
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Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#12 Family Hotel in Ottawa #17 Romantic Hotel in Ottawa #21 Business Hotel in Ottawa
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183

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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