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All 68 Ottawa hotels

Courtyard by Marriott Ottawa Downtown

3.0 of 5 Hotel   |   350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada (Byward Market Area)
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Ranked #24 of 68 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Timothy L
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585 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

I was pleasantly surprised w/ the friendliness and attentiveness of the staff on hand. Even though we only stayed for 1 night, the staff and service were still point. We had a great time exploring Ottawa and Gattineau, and it was great to have the hotel in a central location. I'd like to s/o Robert, one of the staff at... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to provide us and the users of trip advisor with this helpful review. At the Courtyard, guest satisfaction is one of our main objectives and we could not be more thrilled that you’ve enjoyed your stay at our location! We will be more than happy to let Robert know how well he has been... More

Toronto, Canada
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located right in the Byward Market and you couldn't ask for a better location. It is clean, has ample parking and the staff are incredibly friendly. In fact, I probably had one of the best check in experiences I've ever had. Great value for the money. Would definitely stay here again.

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you very much for reviewing us on TripAdvisor! We are always thrilled when our guests let us know they've enjoyed their stay! You couldn't more right about our location, we are right in the middle of dozens of restaurants, bar, museums, galleries and local boutiques to satisfy any taste. Additionally, our housekeeping staff work diligently to ensure each room... More

Saskatoon, Canada
Top Contributor
71 reviews 71 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights on business at the end of June 2014. All the restaurants and bars had their outdoor patios step up and people were partying into the wee hours of the night. Unfortunately, the earplugs provided on the nightstand upon check-in did little to block the noise. I asked to be moved to a quieter room... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to give us feedback about your stay as it helps us to improve our service! We are located in the historic Byward Market, also known as the entertainment district of Ottawa. This gives us our guests access to over 150 restaurants, bars, pubs and clubs, as well as a farmer’s market, shopping and more,... More

London
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 1 week ago

On check in, I was promised "we have a nice, quiet room for you". It turned out that the corridor my room was on was a major thoroughfare for dozens of kids at all hours of the night, noise pollution from what was either the elevator shaft or the hotel garage doors, along with a litany of assorted sound effects.... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for choosing to stay with us and taking the time to post a review of your experience! We’re very disappointed to hear that we did not meet your expectations in regards to our service and hospitality standards. Being located in the historic Byward Market, we are surrounded by over 150 bars, restaurants, pubs, clubs and more! Unfortunately, this... More

Bordeaux, France
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great value; parking on site (pay extra) but have in&out so trips out and about in between the walking around the market are not a problem. staff very friendly, room was spacious, clean and quiet. will use this place again

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

The Courtyard Marriott Ottawa team would like to thank you for taking the time to post your feedback about your last stay with us! Our team is always excited to get comments from our guests because it allows us to improve the service we offer. As we are a downtown property parking is additional but as you mentioned our guests... More

Central Square, New York
Top Contributor
72 reviews 72 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Terrific staff,that goes out of their way to attend to every aspect of your stay. Ingrid was a blessing! Cleaning staff, maintenance, coffee shop, et. Top notch and soooooo friendly and helpful. Spent our anniversary here. They sent us a cheese, cracker and fruit tray with a bottle of wine. Thankmyou so much. Got extrantowels, coffee, etc., quickly and with... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

First, the entire team at the Courtyard by Marriott would like to thank you for taking the time from your busy schedule to share your past experience with us. We love to celebrate happy occasion's such as anniversaries or birthdays and are thrilled to hear that you enjoyed your special treats. We strive to offer a personalized service and we... More

Toronto
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Ottawa for a hockey tournament. The location was ideal - right in the heart of Byward Market. Everything is walking distance - parliament hill, rideau centre, restaurants, etc. The staff were great and very helpful. The rooms were ok. The bathrooms could use a facelift. Would come back should we return to Ottawa.

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

First, allow me to thank you for taking the time to review our hotel on TripAdvisor! We are thrilled you were able to make the most of our unbeatable location! You are correct when you mention that our hotel is located in the heart of Ottawa's must visit attractions and almost everything is walkable. Our staff definitely appreciate your kind... More

London, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Marriott downtown's staff are exceptionally friendly. The hotel has all your basics and is very clean. The location is perfect for sight seeing and night life. The only disadvantage is due to it' location it can get very noisy especially on weekends. When I was there a few doors down a loud, long lasting party was going on. Over... More

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for sharing your thoughts and comments on TripAdvisor. We truly pride ourselves in our location and quality of service, and we are quite pleased that you were able to enjoy both of these at our location! Allow me to apologize for any excessive noise occurring within the hotel as we know that guests value a calm and restful... More

St Sernin Du Plain
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location, good parking (it cost you money though), but right where you want to be, in the heart of Ottawa. Courteous staff, the rooms are spacious and newy. For business or pleasure a good gateway to the capital.

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We sincerely appreciate you sharing your experience with others on TripAdvisor! We’re always happy to hear when our staff has met our guests’ expectations. Friendly and helpful associates, along with clean and comfortable rooms, are essential in ensuring a guest has a good time with us. When venturing outside the hotel, there are over 150 restaurants, bars and pubs, a... More

montreal
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Took 3rd floor room. Was $220 and included parking and $25 gas card. Was upgraded from 1 king to 2 queens at desk with no charge. Room is quite large. Parking very handy. Got there at 10am and they let us park the car there while we shopped.Room was ready at 3pm. it is in the Byward market, so very... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

include things such as museum passes, restaurant vouchers, gas cards and more! In addition, our location allows you to access to array of fun things to see and do all within a short walk! It’s not uncommon for guests to park their vehicles not use them their entire stay because everything is so close. Unfortunately, due to the amount of... More

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Additional Information about Courtyard by Marriott Ottawa Downtown

Address: 350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Ottawa Downtown 3*
Number of rooms: 183
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Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard

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