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Courtyard by Marriott Ottawa Downtown

#24 of 67 Hotels in Ottawa
Certificate of Excellence
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350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
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Courtyard by Marriott Ottawa Downtown
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Courtyard by Marriott Ottawa Downtown
Courtyard by Marriott Ottawa Downtown
Courtyard by Marriott Ottawa Downtown
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623 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Halifax, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

greeted by a very ince valet who took our bags and insured us our car would be in good hands. while we checked in our bags made it to our room. had problem with key card very quickly fixed. asked about night life in the area the fruont desk was great in helping to plan our evening. over all it... More 

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you so much for taking the time to post a review of your stay with us. We are simply thrilled to know you had such a great stay with us while you were in town. Our location is wonderful for “date nights” as there is many unique restaurants, boutique shops and nightlight all so close. Our Front Desk team... More 

Norman, Oklahoma
Top Contributor
106 reviews 106 reviews
33 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I recently spent 7 days here and loved the location. I was sad to leave and will be back. They are located right in the byward market near restaurants shopping and attractions. The hotel was clean and staff very friendly. The only negative is the food at their own bistro is mediocre at best but the staff did encourage me... More 

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We're so glad to hear how much you enjoyed our wonderful location! With over 150 restaurants, boutique shopping, tourist destinations and more all located within a short walk, there is no shortage of things to see and do! Our on-site restaurant does have some great dishes (the flatbreads and Asian soup are some of my favourites!) but if you'd like... More 

Surrey
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Very centrally located hotel with some fantastic restaurants nearby which is just as well as hotel restaurant only serves basic breakfast and dinner, no lunch. I had a groundfloor room overlooking a busy pavement and road which did get noisy in the evenings so request a room elsewhere. There was a lovely pool and a small gym with the basics... More 

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to give us feedback about your stay as it helps us to improve ourselves! While we are located in an older building, we do work hard to keep it clean and up to date. We were fully renovated about 3 years ago. While we only have 4 floors, we do encourage guests to let... More 

Fairfax, Virginia
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here during the Easter holiday. Great staff, and a great location in the heart of Ottawa. The rooms are small to average for a courtyard, which would be the only downside to the hotel. The famous Ottawa market is located directly outside of this hotel, so all the great shopping is there and food market.

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to share your experience with other travelers! We're always honoured when guests have chosen to stay with us! We're pleased to know that you found our staff to be friendly as we know this can make the difference between a good stay and a great one! Our location also helps as we are within... More 

Montreal, Quebec
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

When coming to Ottawa we usually stay at the Courtyard Marriott East, however we won a gift certificate here and so decided to come. Perks: The location was great, right in the Byward Market. Friendly staff and smooth check in/check out Wifi was great, worked very well in comparison to many hotels Pool is very clean Cons: You must pay... More 

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you so much for your helpful review! We appreciate the feedback we receive as it helps us improve our guest's experiences. Having free Wi-Fi is such a perk when travelling and we are so glad to hear that you enjoyed our complimentary service. We increase the bandwidth of our internet a little bit more than most properties so that... More 

Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All the staff was very nice and courteous to me. It was my first time in Ottawa and the place was perfect. Rooms clean and beds comfortable. Pool and gym was great. The room was very spacious and there was plenty of desk space. Only complains would be is that it is really not a on a good bus route.... More 

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Thunder Bay, Canada
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I enjoy staying here. It's an awesome location and the front desk staff are so helpful and nice, even you're sick and having a bad day. Very comfortable beds. The only bad thing about this place is there is no room with a view. If you want a view, stay at the Marriot on Kent street (another very good hotel).... More 

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

It makes us so pleased to hear that you enjoyed your stay with us, even though you weren’t having the best of days! In the hotel industry, we frequently get to share in people’s special moments such as birthdays and anniversaries, but we also know how to be there for those who are having a tough time due to illness... More 

Aurora, Canada
Top Contributor
136 reviews 136 reviews
33 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is a great place to stay. Very friendly staff who care about your needs. Fantastic location beside the famous Byward Market. Great for walking downtown. Near so many attractions and buildings such as Parliament Hill and some museums. Great restaurants and bars all within walking distance. Rooms in hotel are very comfortable and clean.

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We’re so happy that you enjoyed your stay with us! Our location is one of the best in Ottawa as Parliament, the National Art Gallery, shopping and over 100 restaurants are all located within a short walk. Our staff is always ready to make recommendations if you need them! Friendly staff and clean rooms are the hallmark of a good... More 

Senior Contributor
36 reviews 36 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Courtyard by Marriott Ottawa Downtown in January 2015, but have been to this hotel numerous times. The hotel is located in the heart of the Byward Market; one of the oldest and largest farmers’ markets in Canada. It's a short walk to the Rideau Canal, Parliament Hill, many good restaurants, bistros, coffee shops, clubs, activities and... More 

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We are delighted to see you took the time to share your thoughts and experiences about our property with us and your fellow reviewers. You mentioned in your review, one of our key features, our location! We're so glad to see that you've made our Courtyard your little home away from home when travelling to Ottawa. Thank you also for... More 

Canada
1 review
4 of 5 stars Reviewed March 18, 2015

SAVED MY WEDDING!!. due to unforeseen circumstances we needed to change our wedding venue 6 DAYS before the wedding. (You wedding stress does not compare to mine! unless you've needed to change venues the week before your wedding) The Sales & Catering Coordinator (Monica) treated us like family. I was happy to know they had the wedding hall available and... More 

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you so much for sharing your thoughts with us about your special day! With the unforeseen circumstances about the venue of your wedding, we couldn't be happier to save the day on the stressful days before your wedding! It is so wonderful to hear that Monica came to the rescue with her food and beverage team. The team is... More 

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