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All 66 Ottawa hotels

Courtyard by Marriott Ottawa Downtown

3.0 of 5 Hotel   |   350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada (Byward Market Area)
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81%
Ranked #17 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Queensjad Perth, ON
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538 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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English first
Perth, ON
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

You pay for location because you can't get any better for a night out in the market. We were less than please when upon arrival my husband had to park our vehicle 2 blocks away and walk back to the hotel in the pouring rain because their other parking was full. That was just ridiculous! There was a gross long... More

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St. John's, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Courtyard Marriott over the Canada Day weekend, so as you can imagine the Hotel was very busy. We arrived at around 2:00 pm. Our room was not ready so we were directed to have a seat in the lounge area and they would let us know when our room was ready. We were served complimentary drinks... More

Was this review helpful? Yes 1
Jacksonville Beach, Florida
Top Contributor
75 reviews 75 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a great location! When walking around simply avoid the long block on Rideau near William St where the buses load and unload. Great food all around. Easy walk to Parliament Hill and attractions. Get a room on the inner courtyard to be totally insulated from any street noise. The only complaint I have is they need to stock... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We sincerely appreciate your 5 star review of your stay at the Courtyard Marriott Ottawa! Our location certainly offers a lot to see and do all within a short walk! Parliament, the National Art Gallery and more are all located within a short walk. Not to mention the large variety of restaurants that surrounds us. This does make it a... More

Villa Park, Illinois
Top Contributor
56 reviews 56 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

While the rooms and service do not meet Marriott's usual high standards, it is all about location here. How much time are you spending in the room anyways with so much to do in the Byward and Parliament area? Our 5th trip to Ottawa and this was by far the best spot to get around from. You will pay $20... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to share your thoughts with us as it helps us to improve our service! We’re happy to hear that you really enjoyed our location. It is certainly one the best in Ottawa as it offers so many restaurants, boutique shops and tourist attractions all within a short walk. Our pool is a great place... More

Toronto, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First let me say that it's not a full 5 stars because there is an almost $18 a day charge for parking that we weren't told about, we only found out about it on our final bill. The hotel has an arm for its parking lot, so only people with a room key can access it, so I don't think... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We greatly appreciate you taking the time to post such a thorough review of your stay at the Courtyard Marriott Ottawa! We’re pleased that you enjoyed your time with us and that our location allowed you to enjoy some of the best sites in Ottawa. You certainly highlight some of the best attractions in the area for future guests to... More

Aylmer, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We didn't plan our stay at this hotel but, when we had a terrible overnight experience at a nearby hotel we really needed our vacation to turn around for the better. We took a chance and booked this hotel at 2am on July 30th. We arrived at 9:30am that same day, looking for a chance that there may be a... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We’re so glad that your family vacation to Ottawa improved once you came to stay with us! Knowing that we have made a difference in a guest’s day is one of the most rewarding aspects of working in the hotel industry. Ingrid and Kim have both been with us for many years and are extremely valuable members of our team!... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

It took 3 tries to get 4 people checked in, staff not helpful and easily flustered. Mould in bathroom, just a very tired look and not worth the price. No major dramas but having stayed in so many places around the $150 mark, it's not up there in cleanliness or service.

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to give us feedback about your stay as this helps us to improve our service for future guests! We're saddened to hear that you did not enjoy your stay with us. Everything we do is aimed at providing our guests with a high level of customer service and we're sorry that we did not... More

Lake Wales, Florida
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Marriott Courtyard was great. The Staff was very friendly, the location is awesome. Room was very nice with a great view. The Byward Market is right next door. Great restaurants within walking distance. Can't wait to go back!

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We’re glad you had such a great time staying with us! Our location is perhaps one of the best in Ottawa as we are surrounded by over 100 restaurants, shopping and more are all located within a short walk! Our staff is very knowledgeable about the area and has eaten at many of the local restaurants so they are always... More

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is clean and completely sufficient however the real upside is that it is close the Byward Market area with plenty of restuarants, etc. The staff is always very polite and I would recommend this for anyone looking to stay near the downtown Ottawa area.

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We appreciate you taking the time to post a review of your stay on TripAdvisor! Our location is certainly one of the best in Ottawa as it’s located in the Byward Market which has such a wide variety of restaurants, that it can accommodate any taste and budget. It also has a farmer’s market, shopping, and more! And one can’t... More

Toronto
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Service was excellent, the room was clean an fresh. A bit noisy at night, but no bother. The small bar downstairs is open till 11. If busy you may not get a parking spot on site, but no worries, they get you a great rate at the parking garage a block away. Lots of restaurants around, shopping and of course... More

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We appreciate you sharing your experience at the Courtyard Marriott Ottawa with other travelers! We’re always happy to hear that guests have enjoyed their stay with us! It is important for us to meet your expectations for friendly and helpful staff and clean comfortable rooms. There are times, particularly on sold-out weekends, when our on-site parking lot may be full,... More

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Additional Information about Courtyard by Marriott Ottawa Downtown

Address: 350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Ottawa Downtown 3*
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Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Ottawa #16 Romantic Hotel in Ottawa #22 Business Hotel in Ottawa
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183

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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