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All 67 Ottawa hotels

Courtyard by Marriott Ottawa Downtown

3.0 of 5 Hotel   |   350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada (Byward Market Area)
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81%
Ranked #18 of 67 hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
LHMachado Rio de Janeiro, RJ
  • Reviews (525)
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525 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
Rio de Janeiro, RJ
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Amazing hotel... gym... pool... parking... easy access... fast WiFi!!! At first I think I was at the wrong hotel. But tks to tripadvisor, that's the one! During a trip to Canada top cities, this hotel was a good surprise

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Richmond Hill, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed our stay here very much. Our room was nice, spacious, and clean. Staff were friendly and helpful; breakfast at the Bistro was very good (food and staff). Located within Byward market; easily walk to a great variety of eateries. Would stay here again and recommend to others.

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Amsterdam
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for one night on our 3 week road trip that brought us to Ottawa on what I found out to be the Friday before the Marathon Weekend, explaining why I had difficulties finding a hotel. When I discovered the reason, I emailed the hotel through the Marriott-website with my concerns about the accessibility of the property. I had... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We sincerely appreciate you giving us such a great review on TripAdvisor! We’re so pleased that you enjoyed your stay with us! Ottawa Race Weekend is a very busy time in the Nation’s Capital so we make preparations ahead of time to ensure everything will run smoothly. We’re happy that you our service, cleanliness and amenities met your expectations. We... More

Halifax, Nova Scotia Canada
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

After much research, as this was our first visit to Ottawa, we decided to stay at the Byward market Courtyard Marriott. We were Not disappointed! The price, location, friendly service, etc. were ALL exceptional for us! Other than the War Museum & a certain restaurant, everything we wanted to see & do was well within walking distance ( and we... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Dear guest, Your kind words are much appreciated and we thank you for taking the time to share your thoughts with everyone. We are all so pleased to hear that you enjoyed your stay with us in the Nations Capital. Ottawa is such a diverse city with so many types of restaurants and shops. And as you mentioned almost all... More

Toronto, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After carefully selecting our hotel based on location and TripAdvisor reviews, we chose this hotel in downtown Ottawa. Overall, I'd say we were very disappointed. Some major issues cropped up that really should not have happened at such a respected hotel chain as Marriott: - After check-in, we tried one of the keycards to get in our room, and it... More

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Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Good day, Thank you for taking the time to post feedback about your stay with the Courtyard by Marriott Ottawa. It is the feedback we receive from our guests that assist us in improving the services we provide. We do sincerely apologize for the inconvenience with both parking as well as your room keys. At Courtyard by Marriott Ottawa we... More

Petaluma, California
Top Contributor
168 reviews 168 reviews
70 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Ok, so they could throw,in a free breakfast, but otherwise we loved this property. It is in the sweet spot of Ottawa, with restaurants and bars a stones throw away. Typical Marriott standards with daily parking rate of $20. Our room was spotless and spacious, and although lacking a view, we were completely satisfied. Easy to find, efficient check-in, and... More

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you so much for giving us such a great review on TripAdvisor! We really appreciate it! We’re so glad that you enjoyed your stay with us. We strongly believe that customer service and cleanliness are two of the most important aspects of good stay and we’re glad to hear that we delivered! Our location offers out guests a wide... More

Reno, NV
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were disappointed by this hotel. As loyal Marriott customers, we had a rather rude check-in by a curt employee who explained that they did not honor Marriott's all of reward program (I wish I has known before hand), but we were free to check out early rather than stay our scheduled 4-nights. Instead of 2-complementary breakfasts, we were offered... More

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We’re saddened to hear that you did not enjoy your stay with us. I sincerely apologize that you did not receive the type of service you deserve. We do comply with all of the Marriot Rewards standards for the Courtyard brand; however these standards may be different than those to which you are accustomed if you regularly stay at other... More

Niagara Falls, Canada
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed from Saturday until Tuesday morning. The staff were excellent throughout our stay. Friendly, helpful and fun. Much of the hotel has recently been updated. Parking is convenient. The main floor area has a lovely bistro and very nice outdoor seating as well as lovely indoor seating and eating areas with a fireplace. A marketplace store has necessities like... More

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to write a review about us on TripAdvisor, we always appreciate feedback! We’re thrilled to hear that you thoroughly enjoyed you’re stay with us! We’ve recently underwent renovations and we’re glad to hear that you enjoyed our updated look. Our washrooms are limited by the building structure, however your suggestion for an additional mirror... More

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for two night in a double queen room. The rooms are very specious. They are clean and updated and have very comfy beds. The hotel is located right in the byward market. Surrounded by tons of restsurants and pubs. It is within walking distance to the convention centre, rideau mall, parliament buildings. perfect location when staying downtown. There is... More

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you so much for taking the time to give us such a great review on TripAdvisor! We’re glad to hear you enjoyed your stay with us! Our location is certainly one of the best in the city, whether here for business or pleasure, as there is so much to see and do all within a short walk. Our Front... More

Potsdam, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 3, 2014

The Courtyard Marriott in the Byward Market is not the prettiest Marriott, nor the most glamorous, but its location is to die for. Located in the heart of the Byward Market, you are literally steps away from the National Gallery, awesome shopping and dining, and a great atmosphere. In the winter, you can step out and pop into shopping areas... More

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Firstly, we would like to thank you for the review. Your kind words are appreciated! As you mentioned with being located in the entertainment district of Ottawa some street noise can be experienced during your stay. Requests can be made for our Courtyard view rooms however, these are available on a first come, first serve basis. Our Guest Service Agents... More

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Additional Information about Courtyard by Marriott Ottawa Downtown

Address: 350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Ottawa Downtown 3*
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Also Known As:
Courtyard Ottawa Downtown Hotel Ottawa
Ottawa Courtyard

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#12 Family Hotel in Ottawa #17 Romantic Hotel in Ottawa #23 Business Hotel in Ottawa
Hotel Class
Number of rooms
183

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