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Courtyard by Marriott Ottawa Downtown

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350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
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Courtyard by Marriott Ottawa Downtown
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Courtyard by Marriott Ottawa Downtown
Courtyard by Marriott Ottawa Downtown
Courtyard by Marriott Ottawa Downtown
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655 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Level Contributor
138 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Courtyard downtown and had a great experience. It was clean and the staff went above and beyond to help out with anything you needed, There was onsite parking for 20 bucks, you could either park in the open are or park underground. We chose the underground since there was a sign warning that there has been... More 

Was this review helpful? Yes 1
Regina, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The location of this hotel is very prime. Easy access to the market, to parliament, to the mall, etc. Excellent room size and the manager was very kind to go out of her way to make our stay enjoyable. The Bistro has delicious food, but is a bit slow. I wish they had a hotel shuttle to the airport as... More 

Was this review helpful? Yes 2
Bradford
Level Contributor
155 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved this hotel more for it's location than anything else. It seemed to be right at the heart of the ByWard market with lots of options for bars and restaurants. I thought the area had a great vibe. The room was a good size with the usual 2 queen beds. It had a large TV with lots of English... More 

Was this review helpful? Yes 3
Whitby, Ontario, Canada
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice clean hotel. The staff was very friendly and helpful. The Hotel offers both on site and off site parking, around $20 a day on site or around $8.00 a day a short block away by the Market in a 4 level garage. The room was very clean and at night it was fairly quiet just hallway noise as... More 

Was this review helpful? Yes 4
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We're like to sincerely thank you for giving us such a great review! We're always happy to hear that we have met our guests' expectations by providing clean comfortable rooms and friendly helpful service. We strongly believe these are very important qualities to a hotel as people have many choices when travelling and deserve to receive value for their money... More 

Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was nice and spacious, however, the air conditioning wasn't working. I didn't notice at first since we came very late after sightseeing, were very tired and went straight to bed, not before I turned the AC to 58 degrees. However, I woke up after about an hour because I was literally sweating. Although I turned the AC to... More 

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to share your experience with us as it helps us to improve our service. We're sorry to hear that your stay with us did not meet your expectations. If you could be so kind as to let us know which room you occupied so we can have the unit inspected. Whenever there is an... More 

Toronto, Canada
Level Contributor
157 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has been in the "Market" area of Ottawa for years. If you are planning a trip to Ottawa this is where you want to stay. The Byward Market area of Ottawa is full of great restaurants and bars and of course the produce market. The hotel is a solid 3 star property. Quiet and great beds. The bathrooms... More 

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We appreciate your review of your recent stay with us! We're always happy to hear that guests have intentions of returning! As you mention, our location is in the heart of the Byward Market, which means we are surrounded by an abundance of restaurants, shopping and more! We strive to maintain a calm, quiet environment in the midst of such... More 

Hamilton, Canada
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I use marriotts alot and this one is perfect for Ottawa getaways. right in the heart of the byward market and everything is easily accessible. Wheelchair access is a challenge as most places are in Canada. You have to park underground and come up in the service elevator and I kept ending up in the kitchen . I am disabled... More 

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you so much for giving us feedback about your stay as it helps us to identify areas of opportunity! We're sorry that you were frustrated by having to use the service elevator when coming from our accessible parking spots. Unfortunately, our main entrance from our parking area has stairs, and due to the legal grade requirements for a ramp,... More 

NJ
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Courtyard Marriott during our half week visit to Ottawa to see our 13yr old whom was traveling with her Soccer Team NextGen USA to play soccer and attend the Womens World Cup Games 2015. We were not allowed to stay in the same hotel so we picked a hotel where we could park the car and... More 

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

We want to sincerely thank you for the 5 star review! It's greatly appreciated! We're so happy to hear that you enjoyed your stay with us! Being located in the heart of the Byward Market certainly has it's advantages. A farmer's market, boutique shopping and an abundance of restaurant and tourist attractions are all located within a short walk. In... More 

Syracuse, New York, United States
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are going to see Ottawa you have to check out Byward Market and the Courtyard Downtown is in the middle of it. Near some good restaurants, shopping, food vendors, and bus stops. Went to Ottawa for the Women's World Cup soccer and the bus trip to the stadium was short and easy between the hotel and the stadium.... More 

Was this review helpful? Yes 1
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you so much for taking the time to share your experience with others on TripAdvisor! We're so glad to hear you enjoyed your stay with us! Our location is perhaps one of our best assets, as it allows our guests to have so much to see and do all within a very short walk. It is not uncommon for... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Its got a great location but because its only four floors its hard to get away from the noise. The rooms are large but seem to be tired. The AC was also so loud between that and the street noise, neither of us slept. We'd stayed at another Marriott near the Supreme Court. It was worth the walk to the... More 

Was this review helpful? Yes
Customer R, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review

Thank you for taking the time to share your experience at the Courtyard Marriott Ottawa with other users of trip advisor! We are pleased that the location of the hotel was up to your expectations! Some of our rooms do face the courtyard and when available we are more than happy to provide these rooms to our guests. These rooms... More 

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