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Courtyard by Marriott Ottawa Downtown

3.0 of 5
350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
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Courtyard by Marriott Ottawa Downtown
Ranked #14 of 62 hotels in Ottawa
4.0 of 5 stars 253 Reviews
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253 reviews from our community

What travelers say about this hotel
  • Byward Market(21)
  • Breakfast buffet(11)
  • Parliament hill(9)
  • Very clean(7)
  • Short walk(5)
  • Rideau canal(5)
  • Underground parking(4)
  • Great location(4)
  • Fresh fruit(3)
  • Hot tub(3)
Traveler rating
    96
    106
    37
    7
    7
Only show reviews for Family (57) | Couples (57) | Business (84)
Date Rating
Kitchener, Canada
Top Contributor
52 reviews 52 reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 30, 2012 NEW

When we were here in Jan of 2011 the hotel was undergoing extensive renovations and they have been very sucessful. The new look is warm, cozy and clean. They also were smart enough to leave the "ain't broke don't fix it" things alone - ie; the pool, hottub and fitness areas. The temperature of the swimming pool is the best... More

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See 7 more reviews by gowens56 for Ottawa
Hilton Head, South Carolina
Senior Contributor
35 reviews 35 reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 30, 2012 NEW

As former resident and frequent visitor to Ottawa,I deviated from our usual hotel selection in the west end to stay downtown due to friends coming up to visit from the US. We chose the hotel for its' great location and in this regard it did not disappoint. Located in the Byward Market, the hotel is steps from restaurants, bars, entertainment... More

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See 4 more reviews by SCCanuck for Ottawa
Etobicoke, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

I highly recommend this hotel if you are looking at making a trip to Ottawa. The location is unbeatable as its in the heart of the Byward marking. Its a close walk to the Rideau center, Rideau Canal and Parliament Hill. The hotel has undergone many renovations and has even changed its primary colors which I think make the hotel... More

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Dallas, Texas
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 25, 2012

Nice hotel, very clean, staff is amazing, right in the centre of downtown... I was there over Victoria day weekend, so it was crazy busy, but they are very kind and accommodating. I'd stay there again.

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Ottawa, Ontario
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 13, 2012

Booked this hotel using free night certificate with the wife for Friday 4 May 12. Checked in was excellent-given a King size bed in a handicap room which had lots of space and facing inside courtyard-very quiet. Checked out-not so good with the attitude girl. She needs re-training on customer service skills. Hotel close to everything-bars, clubs, pubs, restaurants and... More

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Michelle Wilson, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review
May 27, 2012

Our team would like to thank you for taking the time to post your comments about your most recent stay at the Courtyard Marriott Ottawa! I'm glad to hear that you enjoyed your room and that check-in was a smooth process! I'm saddened to hear that your check-out was not as pleasant. I will be looking into the matter on... More

Toronto
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 12, 2012 via mobile

As a frequent visitor to Ottawa for business, I decided to switch to the Courtyard in Byward market for my vacation to see the tulip festival. Why, you ask? It's located in the heart of Byward market the most happening area in Ottawa. You're literally steps away from restaurants. Checking in was simple, and I opted to park in the... More

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Michelle Wilson, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review
May 24, 2012

The Courtyard Marriott Ottawa team would like to thank you for taking the time to post your feedback about your last stay with us! Our team is always excited to get comments from our guests because it allows us to imrpove the service we offer. I'm so glad to hear you enjoyed your stay with us! We do extend our... More

Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

Clean but very small rooms, Rude & unhelpful staff, don't come here if you want a good night sleep.

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Michelle Wilson, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review
May 13, 2012

Thank you for taking the time to share your experience with other travelers on Trip Advisor! I'm very sorry to hear that your stay was not up to your expectations and I want to address your concerns. Some of our guest rooms have slightly different layouts, or can vary in size a little. A guest is welcome to inquire about... More

Charlottetown, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 1, 2012
2
people found this review helpful

I am appalled and perplexed!! 1 year ago, I made a reservation to stay a few nights at the Marriot Courtyard as I was travelling on Federal gov't business. I called in the afternoon before arriving to say that I will be really late arriving and likely around 3pm in the morning and to hold my room, as a previous... More

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sherwood park
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 29, 2012
1
person found this review helpful

We had a wonderful stay at the hotel. Very helpful staff especially Steven who gave great advice for places to eat and directions each day. This is great central location close to all the tourist places and places to eat I have never seen so many restaurants in one area. I would highly recommend this hotel. The pool was also... More

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See 4 more reviews by tlbSherwoodPark for Ottawa
Michelle Wilson, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review
May 6, 2012

Thank you so much for sharing your experience with other travelers on TripAdvisor! We're so glad to hear that you enjoyed your stay with us and I certainly look forward to sharing your kind words with Steven and the rest of the staff! The Byward Market is a great area with so many things to see and do all within... More

Seattle
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed April 23, 2012

The side of the building says remodeled, but it still is somewhat outdated. The rooms were OK, but the bed was not the most comfortable and there was not a blanket on it. Found one in the closet. The most disappointing item was their wireless service was only 802.11 b protocol, not even g or n (as is now expected).... More

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See 3 more reviews by picky56vashon for Ottawa
Michelle Wilson, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review
May 6, 2012

Thank you for taking the time to review our hotel on TripAdvisor! We have currently completed our first phase of the renovations which included the lobby, our guest lounge and Bistro, and the guest rooms. We are now currently preparing for our second phase of renovations which will include the hallways and remaining common areas, as well as the gym/pool... More

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Additional Information about Courtyard by Marriott Ottawa Downtown

  • Courtyard Ottawa Downtown
  • Courtyard Ottawa
  • Ottawa Courtyard
Address: 350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
Price Range: PLN: $$

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